Total 22 Social Media Analyst job vacancies in Petaling Jaya

Job Description

• We are looking for a talented Senior Social Media Specialist to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals.
• As a Senior Social media specialist, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively.
• Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.

Job Responsibilities 

• Perform research on current benchmark trends and audience preferences
• Design and implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor SEO and web traffic metrics
• Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up-to-date with current technologies and trends in social media, design tools and applications
• Share knowledge within the team, and train junior executives.

Job Requirements

• Proven work experience as a Social media manager, at least 4 years experience.
• Hands on experience in content management
• Excellent copywriting skills
• Ability to deliver creative content (text, image and video)
• Solid knowledge of SEO, keyword research and Google Analytics
• Knowledge of online marketing channels
• Familiarity with web design
• Excellent communication skills
• Analytical and multitasking skills
• BSc degree in Marketing or relevant field

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Open culture

Responsibilities:

1. Social Media Management:
- Develop and implement a comprehensive social media strategy across Instagram, Facebook, TikTok, YouTube, and other relevant platforms.
- Create engaging content that showcases our outdoor decking products, projects, and brand identity.
- Monitor trends, analyze insights, and adapt strategies to maximize engagement and reach.

2. Content Creation:
- Generate visually appealing and high-quality content through photo and video creation/editing.
- Design eye-catching graphics and visuals for social media posts and digital marketing campaigns.
- Craft compelling and creative copy that aligns with our brand voice and resonates with our target audience.

3. Digital Marketing:
- Execute digital marketing campaigns to drive brand awareness, lead generation, and product promotion.
- Stay updated on industry trends and emerging digital marketing opportunities.

4. Community Engagement:
- Foster community engagement by responding to comments, messages, and mentions across social platforms.
- Implement strategies to grow and nurture our online community.

5. Website Management/Development:
Contribute to the management and development of the company website.

Qualifications:
Educational Background: Bachelor’s degree in Marketing, Communications, or a related field.

Experience:
Proven experience as a Content Creator or Social Media Executive, preferably in the outdoor or lifestyle industry. Fresh graduates are welcome to apply. 
Demonstrable portfolio showcasing strong photo editing, design, and copywriting skills.

Skills:
Proficient in using social media platforms, including Instagram, Facebook, TikTok, and YouTube.
Excellent written and verbal communication skills in English.
Strong photo editing skills using tools like Adobe Photoshop. 
Creative mindset with an eye for aesthetics and design.
Proficient in software such as Adobe Ilustrator or InDesign is an advantage. 

Attributes:
Passionate about outdoor living and design trends.
Ability to work independently and collaboratively in a fast-paced environment.
Detail-oriented, organized, and capable of multitasking.

Perks & Benefits

• Commission and bonus
• Central location
• Personal leave
• Open culture
• Personal development opportunities

Key Responsibilities :
● Social Media Management: Oversee and maintain various social media accounts,
including Facebook and Instagram, to boost brand visibility and engagement.
● Strategy Development: Formulate and execute social media strategies aligned with
broader marketing goals to enhance brand presence and drive audience
interaction.
● Content Creation: Generate compelling content for social media platforms,
encompassing graphics, videos, GIFs, etc., ensuring adherence to brand identity
and style guidelines.
● Community Engagement: Monitor and promptly respond to comments, messages,
and inquiries to nurture positive audience interactions and relationships.
● Analytics and Optimization: Analyze social media metrics, track content
performance, and offer insights to optimize strategies based on data-driven
assessments.

Job Requirements:
● Education: Hold a bachelor's degree in Marketing, Graphic Design,
Communications, or a related field.
● Experience: Demonstrate a track record in social media, marketing, or graphic
design roles, supported by a robust portfolio showcasing social media proficiency.
● Technical Skills: Exhibit proficiency in graphic design software (e.g., Adobe
Creative Suite, video editing tools) and possess a solid grasp of design principles
and practices.
● Branding Understanding: Possess a strong understanding of branding strategies
and the ability to translate brand identity into visual elements and messaging.
● Communication Skills: Display excellent communication and collaboration abilities
to effectively liaise with diverse teams and external stakeholders.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Company Description

IMM International is a consulting and publishing company that specializes in serving the insurance industry by distributing insurance marketing-related information to the insurance agencies.

Headquartered in Taiwan, the company has been established for 41 years since 1983. To serve worldwide Chinese insurance advisers, we have set up global service centers in Taiwan, China, and Southeast Asia. Currently, we have 3 branches in Taiwan, 11 branches in Mainland China, and 1 branch in Malaysia.

Our business covers 17 countries and regions around the world. We publish professional insurance and financial planning publications, provide training courses and financial planning certification, organize international insurance conferences, as well as set up international standards and awards for the industry.

我们公司名称为保险行销集团。 我们不销售保险，我们是保险专业资讯的领航员，专门服务保险行业传递行销保险相关资讯的企业。

集团自1983年成立至今已41年了,我们是一家国际性的公司。从台湾出发为服务世界华人保险从业人员,分别在台湾、 东南亚、大陆设立服务据点,目前台湾有3家分公司,中国大陆有11家分公司,马来西亚有1家分公司。

我们的业务遍布全球17个国家和地区,主要经营项目是为金融保险从业人员出版专业书籍和杂志、提供培训课程与财务 规划相关证照,举办国际性的保险行业交流会议、设立国际性的行业标准及荣誉奖项。

Role Description

We are seeking a dynamic and creative New Media Planning Executive to join our team. The ideal candidate will have a strong understanding of digital media platforms, emerging trends, and audience behavior. As a New Media Planning Executive, you will be responsible for developing and implementing innovative strategies to optimize our online presence, drive engagement, and achieve our marketing objectives. This role requires a blend of analytical thinking, strategic planning, and creative problem-solving skills to effectively reach and resonate with our target audience across various digital channels.

我们正在寻找一名充满活力和创造力的新媒体企划专员加入我们的团队。理想的候选人应具有对新媒体平台、新兴趋理解。作为新媒体企划专员，您将负责制定并实施创新策略，优化我们的线上平台，提升参与度。这个角色需要创意, 分析思维、战略规划和创造性解决问题的能力相结合，以有效地与粉絲产生共鸣。

Responsibilities : 

· Managing the company social media platforms, assist in article editing and pictures uploading 

· Responsible in the creative planning and designing of pictures, banners 

· Plan on the promotional publishing of the books and sales tools produced by the company

· Translate the data/information collected from the market into mandarin 

· Organise and present data collected on public info

· 管理公司粉丝专页，包括发布上载等

· 策划创意、设计海报或文案文宣方案相关工作

· 书籍、工具推广制作

· 搜集信息, 翻译市场最新资讯

· 参与及制定活动方案企划

Qualifications :

· Possess at least Bachelor's degree in in marketing, advertising, mass communications, Chinese Language studies or related field 

· Proven experience in digital media planning, advertising, or a related role.

· Strong understanding of digital media landscape, platforms, and technologies.

· Require Professional Writing and Communication Skills in both Mandarin & English

· Competent in basic design softwares such as PhotoShop and Ai, experience on image and video editing will be an added advantage

· Attain basic knowledge in the management of social media platform

· Creative, possesses basic observational and analytical skills

· Able to communicate and work as a team, willing to learn and self-disciplined

· 大专或以上学历 : 市场营销、广告、传播或相关领域的学士学位

· 在新媒体企划、广告或相关领域具有经验

· 对新媒体领域、平台和技术有深刻理解

· 精通中英文书写，阅读能力

· 能熟练Photoshop、Ai等平面设计软件或视频编辑等

· 了解新媒体运作

· 创造力、对细节的关注、分析能力、善于沟通

· 有良好的团队合作意识以及好学

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Skyboard Media is a progressive, proactive, and dynamic media owner with a complete range of media products and services which mainly specialize in Out-Of-Home products & services.

We aspire to be one of the region's best media companies by delivering valued & effective advertisement products & services to our clients. We are looking for a young individual with a big dream who would like to excel in a career that offers excellent learning opportunities in a fun, interesting & challenging media industry.

Responsibilities:

1. Identify and prospect potential clients, including brands and advertising agencies, who are looking to advertise on billboards, MRT stations, and other Out-Of-Home (OOH) platforms.

2. Conduct market research to understand industry trends, competitor activities, and client needs, and leverage this knowledge to develop compelling sales pitches.

3. Meet and exceed sales targets by effectively communicating the value proposition of our billboard and OOH advertising solutions to clients.

4. Collaborate with internal teams, including creative and operations, to ensure seamless execution of advertising campaigns and deliver exceptional customer experiences.

5. Build and maintain strong relationships with clients through regular communication, providing ongoing support, and addressing any concerns or feedback.

6. Stay updated on industry developments in outdoor advertising to continuously enhance your sales approach and product knowledge.

7. Prepare accurate sales forecasts, reports, and presentations for management review, providing insights into sales performance and growth opportunities.

Requirements: 

1. Candidate must possess at least a Diploma/ Degree or equivalent.

2. A minimum of 2-5 years of sales experience in the out-of-home field are added advantage.

3. Good team player and able to lead the sales team with a high sense of job responsibilities, good interpersonal skills, self-motivated, and customer-oriented.

4. Proficient in spoken and written English and Bahasa Malaysia

5. Positive working attitude and willingness to accept challenges.

6. Sociable and confident in interacting with people of different statuses.

7. Possess own transport and willing to travel.

8. Malaysian citizen only.

Why You Should Join Us?

1. We offer tremendous rewards! (included Basic, EPF & Socso, profit sharing, Star points reward & etc)

2. You can enjoy various kinds of leave (Annual Leave, Study Leave, Medical Checkup Leave, Birthday Leave, Stress-Free Leave, Achievement Leave)

3. Age is not an issue. We pay based on your performance. 

4. Comfortable working environment with friendly and helpful colleagues.

5. The standard is 5 days per week.  Of course, if you wish to earn more, you should spend more time at work.  

6. Don’t worry about what to eat for lunch. Many choices are available in the mall downstairs!

7. Plenty of parking space in a contemporary office block. 

8. Free swimming, sauna, and gym facilities.

9. We provide opportunities for career advancement within the company.

10. We offer attractive remuneration to the qualified candidate.

11. WE CELEBRATE EVERYTHING.

職位描述

• 我們正在尋找一位有才華的高級社群媒體專家來管理我們的社群媒體帳號。您將負責創建原創文字和影片內容、管理貼文並回覆追蹤者。您將以一種有凝聚力的方式管理我們的公司形象，以實現我們的行銷目標。
• 作為高級社群媒體專家，我們希望您了解最新的數位科技和社群媒體趨勢。您應該具有出色的溝通能力，能夠創造性地表達我們公司的觀點。
• 最終，您應該能夠處理我們的社交媒體存在，確保高水準的網路流量和客戶參與度。

工作職責

• 對當前基準趨勢和受眾偏好進行研究
• 設計和實施社交媒體策略以符合業務目標
• 設定具體目標並報告投資報酬率
• 每天產生、編輯、發布和分享引人入勝的內容（例如原文、照片、影片和新聞）
• 監控 SEO 和網路流量指標
• 與行銷、銷售和客戶服務等其他團隊合作，確保品牌一致性
• 與追蹤者溝通，及時回覆查詢並監控客戶評論
• 監督社群媒體帳號的設計（例如 Facebook 時間軸封面、個人資料圖片和部落格佈局）
• 建議並實施新功能以提高品牌知名度，例如促銷和競賽
• 隨時了解社交媒體、設計工具和應用程式的最新技術和趨勢
• 在團隊內分享知識，並培訓初級管理人員。

工作要求

• 擁有豐富的社群媒體經理工作經驗，至少 4 年經驗。
• 內容管理實務經驗
• 優秀的文案寫作能力
• 能夠提供創意內容（文字、圖像和影片）
• 紮實的 SEO、關鍵字研究和 Google Analytics 知識
• 了解網路行銷管道
• 熟悉網頁設計
• 高超的溝通技巧
• 分析和多任務處理能力
• 行銷或相關領域理學士學位

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 開放文化

JOB RESPONSIBILITIES:

• Perform proactive monitoring for security log events for customers in 24x7 mode. (Splunk, SIEM, TrendMicro (EDR/IPS/etc) and others 3rd Party software).
• Escalate validated and confirmed incidents to designated incident response team.
• Notify Client of incident and required mitigation works.
• Fine-tune SIEM rules to reduce false positive and remove false negatives / analysis and response to previously unknown hardware and software vulnerabilities.
• Collect global threat intelligence and internal threats then inject actions based on analysis and recommendation.
• Provide advisories and threat intelligence based on new trends, threats, emerging campaigns, malicious attacks, hacker group.
• Proactively research and monitor security information to identify potential threats that may impact the organisation.
• Develop and distribute information and alerts on required corrective actions to the organisation.
• Learn new attack patterns, actively participate in security forums.
• Understand the structure and the meaning of logs from different log sources such as FW, IDS, Windows DC, Cisco appliances, AV and antimalware software, email security etc.
• Perform threat intel research.
• Ability to run and understand Sandbox Static Analysis.
• Track and update incidents and requests based on client’s updates and analysis results.
• Investigating, documenting, and reporting on any information security (InfoSec) issues as well as emerging trends.
• Assist the Level 2 with monthly and ad-hoc reporting - responsible for completing statistical and status reports, as well as providing fast and timely responses.
• Perform as an escalation point for all incidents relating to potential security.
• This position required to work on shift by rotation.

Perks & Benefits

• Regular team activities
• Company trips
• Medical insurance
• Free snacks / Happy hours
• Nearby public transport
• Personal leave
• Open culture
• Personal development opportunities
• Misc allowances

主要責任 ：
● 社群媒體管理：監督和維護各種社群媒體帳戶，
包括 Facebook 和 Instagram，以提高品牌知名度和參與度。
● 策略制定：制定並執行符合下列要求的社群媒體策略：
更廣泛的行銷目標，以增強品牌影響力並吸引受眾
相互作用。
● 內容創作：為社群媒體平台產生引人注目的內容，
包括圖形、影片、GIF 等，確保遵守品牌標識
和風格指南。
● 社區參與：監控並及時回覆評論、訊息、
和詢問以培養正面的觀眾互動和關係。
● 分析與優化：分析社群媒體指標、追蹤內容
性能，並提供基於數據驅動的優化策略的見解
評估。

工作要求：
● 教育背景：擁有行銷、平面設計、
通訊或相關領域。
● 經驗：展示社群媒體、行銷或圖形方面的業績記錄
設計角色，由展示社交媒體熟練程度的強大作品集支持。
● 技術技能：熟練圖形設計軟體（例如 Adobe
Creative Suite、影片編輯工具）並牢固掌握設計原則
和實踐。
● 品牌理解：對品牌策略有深刻的理解
以及將品牌標識轉化為視覺元素和訊息的能力。
● 溝通能力：展現優秀的溝通與協作能力
與不同的團隊和外部利害關係人有效聯絡。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會

Company Description

IMM International is a consulting and publishing company that specializes in serving the insurance industry by distributing insurance marketing-related information to the insurance agencies.

Headquartered in Taiwan, the company has been established for 41 years since 1983. To serve worldwide Chinese insurance advisers, we have set up global service centers in Taiwan, China, and Southeast Asia. Currently, we have 3 branches in Taiwan, 11 branches in Mainland China, and 1 branch in Malaysia.

Our business covers 17 countries and regions around the world. We publish professional insurance and financial planning publications, provide training courses and financial planning certification, organize international insurance conferences, as well as set up international standards and awards for the industry.

我们公司名称为保险行销集团。 我们不销售保险，我们是保险专业资讯的领航员，专门服务保险行业传递行销保险相关资讯的企业。

集团自1983年成立至今已41年了,我们是一家国际性的公司。从台湾出发为服务世界华人保险从业人员,分别在台湾、 东南亚、大陆设立服务据点,目前台湾有3家分公司,中国大陆有11家分公司,马来西亚有1家分公司。

我们的业务遍布全球17个国家和地区,主要经营项目是为金融保险从业人员出版专业书籍和杂志、提供培训课程与财务 规划相关证照,举办国际性的保险行业交流会议、设立国际性的行业标准及荣誉奖项。

Role Description

We are seeking a dynamic and creative New Media Planning Executive to join our team. The ideal candidate will have a strong understanding of digital media platforms, emerging trends, and audience behavior. As a New Media Planning Executive, you will be responsible for developing and implementing innovative strategies to optimize our online presence, drive engagement, and achieve our marketing objectives. This role requires a blend of analytical thinking, strategic planning, and creative problem-solving skills to effectively reach and resonate with our target audience across various digital channels.

我们正在寻找一名充满活力和创造力的新媒体企划专员加入我们的团队。理想的候选人应具有对新媒体平台、新兴趋理解。作为新媒体企划专员，您将负责制定并实施创新策略，优化我们的线上平台，提升参与度。这个角色需要创意, 分析思维、战略规划和创造性解决问题的能力相结合，以有效地与粉絲产生共鸣。

Responsibilities : 

· Managing the company social media platforms, assist in article editing and pictures uploading 

· Responsible in the creative planning and designing of pictures, banners 

· Plan on the promotional publishing of the books and sales tools produced by the company

· Translate the data/information collected from the market into mandarin 

· Organise and present data collected on public info

· 管理公司粉丝专页，包括发布上载等

· 策划创意、设计海报或文案文宣方案相关工作

· 书籍、工具推广制作

· 搜集信息, 翻译市场最新资讯

· 参与及制定活动方案企划

Qualifications :

· Possess at least Bachelor's degree in in marketing, advertising, mass communications, Chinese Language studies or related field 

· Proven experience in digital media planning, advertising, or a related role.

· Strong understanding of digital media landscape, platforms, and technologies.

· Require Professional Writing and Communication Skills in both Mandarin & English

· Competent in basic design softwares such as PhotoShop and Ai, experience on image and video editing will be an added advantage

· Attain basic knowledge in the management of social media platform

· Creative, possesses basic observational and analytical skills

· Able to communicate and work as a team, willing to learn and self-disciplined

· 大专或以上学历 : 市场营销、广告、传播或相关领域的学士学位

· 在新媒体企划、广告或相关领域具有经验

· 对新媒体领域、平台和技术有深刻理解

· 精通中英文书写，阅读能力

· 能熟练Photoshop、Ai等平面设计软件或视频编辑等

· 了解新媒体运作

· 创造力、对细节的关注、分析能力、善于沟通

· 有良好的团队合作意识以及好学

津貼和福利

• 員工股權
• 事假
• 個人發展機會

Skyboard Media 是一家積極進取、積極主動、充滿活力的媒體所有者，擁有全系列媒體產品和服務，主要專注於戶外產品和服務。

我們立志透過向客戶提供有價值且有效的廣告產品和服務，成為該地區最好的媒體公司之一。我們正在尋找一位有遠大夢想的年輕人，他希望在充滿樂趣、有趣和富有挑戰性的媒體行業中提供絕佳的學習機會，並在職業生涯中取得優異的成績。

職責：

1. 識別並尋找潛在客戶，包括希望在廣告看板、地鐵站和其他戶外 (OOH) 平台上投放廣告的品牌和廣告公司。

2. 進行市場研究，了解產業趨勢、競爭對手活動和顧客需求，並利用這些知識制定引人注目的銷售宣傳。

3. 透過向客戶有效傳達我們的廣告看板和戶外廣告解決方案的價值主張，達到並超越銷售目標。

4. 與內部團隊（包括創意和營運團隊）合作，確保廣告活動的無縫執行並提供卓越的客戶體驗。

5. 透過定期溝通、提供持續支援以及解決任何疑慮或回饋，與客戶建立並維持牢固的關係。

6. 隨時了解戶外廣告產業發展動態，不斷提升您的銷售方式與產品知識。

7. 準備準確的銷售預測、報告和簡報以供管理層審查，提供有關銷售業績和成長機會的見解。

要求：

1. 候選人必須至少擁有文憑/學位或同等學歷。

2. 至少2-5年戶外領域銷售經驗者佳。

3. 良好的團隊合作精神，能夠帶領銷售團隊，具有高度的工作責任感，良好的人際交往能力，自我激勵，以客戶為導向。

4. 精通英語和馬來語口語和書寫

5.積極的工作態度，願意接受挑戰。

6. 善於交際，有自信與不同身分的人交往。

7.擁有自己的交通工具，願意出差。

8. 僅限馬來西亞公民。

為什麼你應該加入我們？

1.我們提供豐厚的獎勵！ （包括基本、EPF 和 Socso、利潤分享、Star 積分獎勵等）

2.可享有多種休假（年假、進修假、體檢假、生日假、無憂假、成就假）

3.年齡不是問題。我們根據您的表現支付報酬。

4. 工作環境舒適，同事友善、樂於助人。

5.標準為每週5天。當然，如果你想賺更多的錢，你應該花更多的時間在工作上。

6.不用擔心午餐吃什麼。樓下的商場有很多選擇！

7. 現代辦公大樓內有充足的停車位。

8.免費游泳、三溫暖、健身設施。

9. 我們提供公司內部職涯發展的機會。

10.我們為合格的候選人提供有吸引力的薪酬。

11.我們慶祝一切。

工作職責：

• 以 24x7 模式對客戶的安全性日誌事件進行主動監控。 （Splunk、SIEM、TrendMicro（EDR/IPS/等）及其他第 3 方軟體）。
• 將經過驗證和確認的事件回報給指定的事件回應團隊。
• 通知客戶有關事件和所需的緩解工作。
• 微調 SIEM 規則，以減少誤報並消除誤報/對先前未知的硬體和軟體漏洞的分析和回應。
• 收集全球威脅情報和內部威脅，然後根據分析和建議採取行動。
• 根據新趨勢、威脅、新興活動、惡意攻擊、駭客組織提供建議和威脅情報。
• 主動研究和監控安全訊息，以識別可能影響組織的潛在威脅。
• 制定並向組織分發有關所需糾正措施的資訊和警報。
• 學習新的攻擊模式，積極參與安全論壇。
• 了解來自不同日誌來源（例如 FW、IDS、Windows DC、思科裝置、AV 和反惡意軟體、電子郵件安全性等）的日誌的結構和意義。
• 進行威脅情報研究。
• 能夠運作和理解沙箱靜態分析。
• 根據客戶的更新和分析結果追蹤和更新事件和請求。
• 調查、記錄和報告任何資訊安全 (InfoSec) 問題以及新興趨勢。
• 協助 2 級進行每月和臨時報告 - 負責完成統計和狀態報告，並提供快速、及時的回應。
• 作為與潛在安全相關的所有事件的升級點。
• 該職位要求實施輪班制。

津貼和福利

• 定期團隊活動
• 公司旅行
• 醫療保險
• 免費小吃/歡樂時光
• 附近的公共交通
• 事假
• 開放文化
• 個人發展機會
• 雜項津貼

Responsibilities: -

• Overseeing environments of a data center, supervise systems and also identify, log, and report issues to superior.
• Perform precautionary system maintenance to ensure that the center’s systems and network are functioning well.
• Carrying out procedures needed to maintain data, transactions, and reports from systems, supporting administrators, maintaining work registers, and documentation of processes, performing user administration tasks and monitoring activity and access of the data center and its operations section to ensure that there is compliance of security policies.
• Fix issues related to customer service support, and supervise the performance of local area networks (LANs) and data communications.
• Installing and configuring software systems and computer hardware.
• Undertake tests to validate the performance of new technologies, present management reports of support services of IT systems, and look after the records of data center supplies, including scanners and printers.

Requirements: -

• Diploma / Bachelor’s degree in IT/Computer Science/Computer Engineering/Information System or equivalent.
• Minimum 2 years in IT Security related field.
• Experience in a system administration role supporting multiple platforms and applications.
• Ability to communicate network security issues to peers and management.
• Able to multi-task and work under pressure with positive work attitude.
• Able to work rotating shifts, including weekends and public holidays.

• Annual Leave
• Medical
• Bonus
• Increment

職責：-

• 監督資料中心的環境、監督系統，並識別、記錄問題並向上級報告問題。
• 進行預防性系統維護，以確保中心的系統和網路運作良好。
• 執行維護資料、交易和系統報告所需的程序，支援管理員，維護工作登記冊和流程文檔，執行使用者管理任務以及監控資料中心及其營運部分的活動和訪問，以確保合規性的安全策略。
• 修復與客戶服務支援相關的問題，並監督區域網路 (LAN) 和資料通訊的效能。
• 安裝和設定軟體系統和電腦硬體。
• 進行測試以驗證新技術的效能，提交IT系統支援服務的管理報告，並管理資料中心耗材（包括掃描器和印表機）的記錄。

要求： -

• IT/電腦科學/電腦工程/資訊系統文憑/學士學位或同等學歷。
• 至少 2 年 IT 安全相關領域經驗。
• 具有支援多個平台和應用程式的系統管理角色的經驗。
• 能夠向同事和管理層傳達網路安全問題。
• 能夠以積極的工作態度承擔多任務並在壓力下工作。
• 能夠輪班工作，包括週末和公共假期。

• 年假
• 醫療的
• 獎金
• 增量

職位需要

• 具有良好的英語和馬來語溝通能力（書面和口頭），包括良好的演講技巧，並且能夠輕鬆地與各個級別的內部和外部利益相關者（包括藍領工人）打交道。
• 必須具備定義問題、收集資料、確立事實並得出有效結論的能力。
• 至少擁有任何領域的文憑。
• 了解 Microsoft Office 應用程序，包括透過 Microsoft PowerPoint 簡報和 Excel 報告交流複雜資料和想法的能力。
• 至少 2 年客戶管理或銷售經驗。
• 良好的記錄。

工作職責

• 處理日常傳入和傳出通信，包括與銷售相關的電子郵件和電話查詢。
• 輸入訂單，確保根據客戶要求進行處理，並確保所有訂單準確並按時交付。
• 通知客戶不可預見的延誤或問題。
• 及時回應客戶請求並在規定時間積極處理。
• 能夠在團隊合作環境中解決衝突並與公司內各部門的人員互動。
• 處理客戶投訴並回應客戶投訴，並根據要求提供售後服務支援。
• 主動解決客戶的問題和疑慮，包括營運問題、文件問題、發票查詢等。
• 處理上級的任何臨時任務。

• 年假
• 獎金
• 醫療索賠

Job Requirement

• Good communication skills (both written and oral) in English and Bahasa Malaysia, including good presentation skills and is comfortable in interfacing with various levels of internal and external stakeholders (including blue collar workers).
• Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
• Possess at least a Diploma in any field.
• Knowledge of Microsoft Office applications, including the ability to communicate complex data and ideas through Microsoft PowerPoint presentations and Excel reporting.
• At least 2 years experience in client management or sales.
• Good track record.

Job Responsibilities

• Handle daily incoming and outgoing communication including sales related e-mail and telephone inquiries.
• Inputting orders, ensuring they are processed according to customer requirements and ensuring all orders are accurate and delivered on time.
• Inform clients of unforeseen delays or problems.
• To attend to customer requests in a timely manner and process proactively at a stipulated time.
• Be able to work in a teamwork environment in conflict of resolution and interacting with people from various department within the Company.
• Dealing with customer complaints and responding complaints from customer and give after sales support when requested.
• Be initiatives on resolving issues and concerns of customers including operational issues, documentation issues, invoices queries etc.
• Handle any ad-hoc assignment from the superior.

• Annual Leave
• Bonus
• Medical Claim