Total 6 Quality Assurance Executive job vacancies in Kampung Batu Kawan

Requirements:

• Having two year of similar working experience in manufacturing industry. (Fresh graduates are encouraged to apply)
• Written Language:  English, Bahasa Malaysia
• Spoken Language:   English, Bahasa Malaysia, Mandarin (added advantage)
• Possess own car
• Willingness to travel to outstation

Responsibilities:

Assist superior for overall sales activities such as:

• Provide after sales service to customers
• Provide technical support to customers
• Sourcing for new customer(s)
• Handle customers’ enquiries / complaint(s) and resolve any differences or problems
• Achieve monthly sales targets
• Submit weekly sales activities reports

Carry out any other duties as instructed by superiors

Perks & Benefits

• One-month contractual bonus
• EPF
• SOCSO
• Annnual Leave
• Sick Leave
• Panel Clinic
• Uniform
• Mileage Claim
• Group personal accident coverage
• Hospitilization Insurance coverage
• Interest subsidy on car loan
• Outstation subsistence allowance

要求：

• 具有兩年類似製造業工作經驗。 （鼓勵應屆畢業生申請）
• 書寫語言： 英語、 馬來語
• 語言： 英語、馬來語、華語（額外優勢）
• 擁有自己的汽車
• 願意到外地出差

職責：

協助上級進行整體銷售活動，例如：

• 為客戶提供售後服務
• 為客戶提供技術支持
• 尋找新客戶
• 處理客戶的查詢/投訴並解決任何分歧或問題
• 完成月度銷售目標
• 提交每週銷售活動報告

執行上級指示的任何其他職責

津貼和福利

• 1個月合約獎金
• 公積金
• 社會保險協會
• 年假
• 病假
• 專家小組診所
• 制服
• 里程索賠
• 團體人身意外險
• 住院保險範圍
• 汽車貸款貼息
• 外地生活補貼

Job Description

Own all aspects of supplier quality and reliability for Power Management ICs (PMIC).  Work with suppliers, along with hardware, firmware, product quality and reliability engineering teams to ensure PMIC performance in WD products.  Understand supplier processes to identify and control KPIV parameters to achieve KPOVs critical for WD product function.  Review supplier DOEs and reliability data to ensure adequate quality controls.  Audit supplier processes.  Contribute to WD product failure analysis; when necessary, drive supplier resolution of device failures via the 8D method.  Coordinate with Program Management, Design Engineering, Procurement and Factory for successful program execution with multiple suppliers, making recommendations on supplier selection.  Conduct supplier quality system and process assessments and score for periodic business reviews.  Review supplier change notices and plan the appropriate level of qualification activities.

Duties &Responsibilities: 

• General Management of WD PMIC suppliers: initiating and coordinating meetings regarding technology reviews/roadmaps and issues between Procurement, Design Engineering and suppliers.
• Qualify PMIC devices for use in WD products, conforming to all requirements.
• Manage ATE test reviews with supplier and Design Engineering.
• Monitor Critical to Function parameters via SPC.
• Confirm supplier PMIC reliability demonstration testing.
• Ensure supplier processes are understood via Fishbone diagrams to identify KPIVs and KPOVs; examine critical sensitivities via DOEs.
• Induce supplier activities to strengthen quality systems with FMEA and Error Proofing tools.
• Participate in WD product FAs to determine PMIC contribution. 
• Drive supplier FA of PMIC device failures, utilizing 8D method to determine the root cause hypothesis, validate failure hypothesis, identify escape cause, and implement corrective actions, as well as preventative actions.
• Coordinate MRB for disposition of nonconforming materials.
• Track supplier continuous improvement activities to eliminate common failure modes.
• Research new suppliers and technology roadmaps to assist selection of future PMIC devices.
• Review supplier change notices and work cross-functionally to disposition.

1. Planning on breeder scheduling from Parent Stock DOC intake to end cycle.
2. Forecasting on Eggs, Hatching Eggs and Sal. DOC production quantity (by weekly, monthly and yearly)
3. Projection Hatching Eggs Setting Plan (hatchery weekly)
4. Updating Mtech Breeder Planning Assistant (PS DOC ,Eggs and HE)
5. Planning (coming week up to 5 years planning forecast) on HE and DOC production, identifying gaps between supply and demand, and creating action plans.
6. Scenario plays on different assumptions and decisions to ascertain the best solutions for decision making.
7. Providing suitable and reliable reports for managements (relevant according to management requirement).
8. Data analysis on ad hoc projects to provide different scenarios for decision making.

Roles / Responsibilities

• Lead the design, development, and implementation of robust quality systems to support the supplier quality engineering function.
• Train supplier quality engineers to effectively utilize quality data systems.
• Collaborate with cross-functional teams to understand requirements and translate them into scalable system architectures.
• Collaborate with data engineering and analytics teams to design and maintain data pipelines and warehouses.
• Develop and implement best practices and standard operating procedures (SOPs) to streamline operations and increase efficiency.
• Work closely with stakeholders to drive process improvements and foster a culture of continuous improvement.
• Establish key performance indicators (KPIs) to measure the effectiveness of systems, procedures, and data management practices.
• Monitor performance metrics and analyze trends to identify areas for optimization and enhancement.
• Provide regular reports and insights to management to support data-driven decision-making.

Broad Functions

• Manage Customer Factory, RBA & Sub-tier Audits & Visits.
• Drive Quality Alerts initiated by Customer (QAC) or Customer Complaints related to factory till closure
• Publish Factory Product Performance (FPP) & factory monitoring reports as requested by Customer.
• Publish Customer CA for FPP Reports and Continuous Improvement package.
• Compile Customer Factory Questionnaire/Checklist/Assessment.
• Compile Customer Factory Manufacturing Readiness Review (MRR)/ Phase Gate Checklist/ Self-Audit for product qualification.
• Support in company vision & mission and quality playbook, as well as IMS policy, KPI and objectives.

Essential Duties & Responsibilities   This job is responsible for delivering the organization outcome as stated:

• Customer and RBA Visit/Audit

• Making sure that presentation/document align to visit/audit objectives and expectation.
• Review presentation package & dry-run customer visit/audit meeting to ensure factory readiness before the audit.
• Support in Pre-audit as part of the audit preparation.
• Publish visit/audit summary report and Questionnaire score.
• Coordinate with related department to follow up with action items to closure.
• Upload presentation materials visit report and Customer Questionnaire Score into Box folder "WDC CFE Customer Visit & Audit".
• To extend hospitality to customer by arranging hotel and transportation if assistance is required, and meal with customer.
• To support in supplier audit/visit as per customer's request.

• Quality Alerts Initiated by Customer (QAC) or Customer Complaints

• Coordinate with related department to resolve customer complaint.
• Issue 8D to responsible owner and follow up to finalize 8D for customer report purpose.
• Perform audit to validate corrective/improvement action.

• Customer Reports

• Review and finalize improvement items from FPP report and manufacturing engineering on monthly basis and prior upload in Box for a reference of customer support group.
• Present to customers on FPP reports and improvement plan in scheduled meeting.
• Coordinate Customer requested First Article Inspection (FAI) activities. Review FAI report prior submission to requester (Customer Support group).

• Customer Factory Questionnaire/Checklist/Assessment

• Collaborate with Customer support groups and related process owners to review and consolidate customer Questionnaire/ Checklist/ Assessment for submission.

• Other collaboration activities

• Support in Stop Order process - analyze and confirm shipped impact report.
• Support Customer support groups to analyze factory related data/information upon request.
• Collaborate in making sure that customers’ unique requirements are implemented at factory.
• Contribute in ensuring commonality/ standardization among same processes/system within related manufacturing sites.
• Support in customer line audit and conduct drive handling training to reduce CND and mishandling failures in customer line.
• Participate in special task for process quality monitoring.
• Support in preparation for management status report.
• Understand and able to apply IMS policy
• Participate and support internal activities that related to IMS.