Total 1,175 QA Specialist job vacancies in Finance / Banking / Insurance category in The United States of America

About the Team:

This team is part of the Global Customer Service function, where it is at the heart of managing and balancing risk and reward for our global platform. We work closely with all our key stakeholders, such as Compliance, Product, Customer Service, Marketing, Finance, and Payment Operations to successfully launch various global products while understanding the associated risks and management strategies for business growth.

About the Opportunity:

The successful candidate will have fraud & risk experience in a global environment, with proven track record of managing fraud risk operational teams. You’ll own the establishment of the fraud risk team in Kuala Lumpur, Malaysia, including recruitment, establishing fraud processes, policies, and procedures/guidelines.

At your core, you’ll thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. You must also have strong prioritization skills and willingness to roll up one's sleeves to get the job done. Most importantly, you’ll drive results and significantly support the growth and adoption of our products and features while building the fraud risk culture and risk management strategies.

What You’ll Be Doing:

• Complete comprehensive investigation using various tools and be accountable for all information researched and contained in each case file.
• Ensure confidentiality of all information collected during investigation.
• Review customer transactions to identify fraudulent activities such as account take over, friendly fraud, identity theft and similar acts/risks.
• Contact customer via phone and/or email to validate the transactions activities and account information.
• Resolve customer issues within the scope of existing service level agreements.
• Investigate chargebacks / fraud claims and provide analysis on loss trends.
• Analyze trading and behavioral patterns and report suspicious accounts to prevent losses and detect fraud.
• Develop healthy partnerships with internal and external stakeholders to enhance investigative processes and minimize the company's risk; and prepare a comprehensive investigation report for all cases.
• Recommend anti-fraud processes for changing transaction patterns and trends.
• Generate suspicious activity reports and risk management reports for Managers.

What We Look For In You:

• Minimum Degree in accounting, finance, business administration, criminology, or other disciplines.
• 2 - 4 years of relevant fraud investigation experience.
• Fraud detection/risk management experience in the banking, financial and/or fintech sector.
• Strong ability to find fraud patterns, trends, and possess critical thinking skills.
• Experience with different payment methods and platforms.
• Ability to learn new technology tools quickly.
• Willingly to work according to given shift schedule to support 24x7 operations.
• Good communication skills in both verbal and written for English and Chinese (Mandarin).
• Experienced in customer service is a plus.

Nice to Haves:

• You either are already or are eager to become an expert in the blockchain and will understand how speculators, traders, digital asset exchanges, blockchain money services businesses and financial institutions operate.
• Training/Experience in blockchain analytic tools (e.g.: Eliptic).
• Experience working with teams across offices and time zones.
• Fraud Risk Certification (CIPFA) is preferred or equivalent.

Why Join Us?

• Competitive remuneration package (Basic Salary + Yearly Bonuses).
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 2500 Benefits per annum (Training & Wellness)
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities
• Fitness membership

Job Highlights

• Attractive Sales Bonus
• Multiple Sales Contest
• Good learning in skills and knowledge
  
  

 

Job Responsibilities:

• To build good relationship with real estate agents/negotiators/agencies, developers and bankers to expand the business.
• To conduct frequent meeting or discussion with real estate agents/negotiators to generate new ideas and resolve problems.
• To meet sales targets.
• Organize, develop and execute marketing activities.
• Sales follow-up via email and call from time-to-time.
• Perform ad-hoc tasks assigned by management.

 

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
• Business Studies/Administration/Management, Finance/Accountancy/Banking,
• Marketing or equivalent.
• Required language(s): Bahasa Malaysia, English, Mandarin (Candidates who are fluent in Mandarin is preferred as the role requires dealing with Mandarin speaking clients).
• At least 1 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Marketing skill, Selling skill, Leadership, Team Work
• Preferably Senior Executive specialized in Banking/Finance, Marketing/Business Development or equivalent.

Perks & Benefits

• Commission and bonus
• Company trips

工作亮點

• 有吸引力的銷售獎金
• 多項銷售競賽
• 良好的技能和知識學習
  
  

工作職責：

• 與房地產經紀人/談判者/機構、開發商和銀行家建立良好的關係以擴大業務。
• 與房地產經紀人/談判人員經常舉行會議或討論，以產生新想法並解決問題。
• 以達到銷售目標。
• 組織、開發和執行行銷活動。
• 透過電子郵件和電話進行銷售跟進。
• 執行管理層指派的臨時任務。

工作要求：

• 候選人必須至少擁有以下領域的文憑/高級/高級/研究生文憑
• 商業研究/行政/管理，金融/會計/銀行，
• 行銷或同等學歷。
• 所需語言：馬來語、英語、華語（優先考慮能說流利華語的候選人，因為該職位需要與說華語的客戶打交道）。
• 該職位需要至少 1 年相關領域的工作經驗。
• 所需技能：行銷技能、銷售技能、領導力、團隊合作
• 最好是銀行/金融、行銷/業務開發或同等專業的高階主管。

津貼和福利

• 佣金和獎金
• 公司旅行

關於團隊：

該團隊是全球客戶服務職能的一部分，是管理和平衡我們全球平台風險與回報的核心。我們與合規、產品、客戶服務、行銷、財務和支付營運等所有主要利害關係人密切合作，成功推出各種全球產品，同時了解業務成長的相關風險和管理策略。

關於機會：

成功的候選人將擁有全球環境中的詐欺和風險經驗，以及管理詐欺風險營運團隊的良好記錄。您將負責在馬來西亞吉隆坡建立詐欺風險團隊，包括招募、建立詐欺流程、政策和程序/指南。

從本質上講，您將在快節奏、協作、流程驅動的環境中蓬勃發展，並能夠即時調整和調整計劃。您還必須具有很強的優先排序能力，並且願意捲起袖子來完成工作。最重要的是，您將推動成果並大力支持我們產品和功能的成長和採用，同時建立詐欺風險文化和風險管理策略。

你將要做什麼：

• 使用各種工具完成全面調查，並對每個案件卷宗中研究和包含的所有資訊負責。
• 確保調查期間收集的所有資訊的機密性。
• 審查客戶交易以識別詐欺活動，例如帳戶接管、善意詐欺、身分盜竊和類似行為/風險。
• 透過電話和/或電子郵件聯絡客戶以驗證交易活動和帳戶資訊。
• 在現有服務等級協定範圍內解決客戶問題。
• 調查退款/詐欺索賠並提供損失趨勢分析。
• 分析交易和行為模式並報告可疑帳戶，以防止損失並發現詐欺行為。
• 與內部和外部利害關係人建立健康的合作夥伴關係，以加強調查流程並最大限度地降低公司風險；並為所有案件準備一份全面的調查報告。
• 推薦反詐騙流程以改變交易模式和趨勢。
• 為經理產生可疑活動報告和風險管理報告。

我們尋找您的特質：

• 會計、金融、工商管理、犯罪學或其他學科的最低學位。
• 2 - 4 年相關詐欺調查經驗。
• 銀行、金融和/或金融科技領域的詐欺偵測/風險管理經驗。
• 具有較強的發現詐欺模式、趨勢的能力，並具備批判性思考能力。
• 擁有不同支付方式和平台的經驗。
• 能夠快速學習新科技工具。
• 願意按照指定的輪班安排工作，以支援 24x7 營運。
• 良好的英語和中文（普通話）口頭和書面溝通能力。
• 有客戶服務經驗者優先。

對富人來說很高興：

• 您已經或渴望成為區塊鏈專家，並將了解投機者、交易者、數位資產交易所、區塊鏈貨幣服務企業和金融機構如何運作。
• 區塊鏈分析工具（例如：Eliptic）的訓練/經驗。
• 擁有與跨辦公室和跨時區的團隊合作的經驗。
• 詐欺風險認證 (CIPFA) 是首選或同等認證。

為什麼加入我們？

• 具競爭力的薪資待遇（基本薪資+年終獎金）。
• 膳食津貼高達 RM 500/月
• 每月團隊建立
• 每年 RM 2500 福利（培訓和健康）
• 便利的工作場所（距離 MRT TRX 步行 5 分鐘）。
• 良好的成長和晉升前景 - 我們為您提供幫助、技能發展機會、指導和培訓計劃，幫助您取得成功。
• 員工參與、認可和讚賞計劃。
• 跨國工作環境—透過與來自不同背景、文化和國家的個人互動來推進您的職業生涯。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會
• 健身會員資格

About the job

• Partner with Wealth Managers to provide protection plans and products advisory to clients.
• Conducts product and insurance proposition training for relationship managers to equip them with basic product knowledge
• Conduct in-depth financial analysis for clients and tailor a personalised set of products to suit their individual needs
• Provide product advisory to clients
• Provide excellent customer service and banking experience
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimum 1 year of insurance sales experience
• Good effective communication skills
• Analytical and logical thinking

If you're interested in the above role, click on the 'apply' function now!

Treasury Assistant

Wood Mackenzie is looking for an experienced Treasury Assistant with excellent problem solving and analytical skills to manage and maintain global and multi-currency bank accounts. This role will sit within our Wood Mackenzie business in Singapore and is integral to the Global Treasury Team providing technical support to internal stakeholders at Wood Mackenzie and maintaining collaborative relationships with external parties.

The person that fills this role must be a self-starter with a strong work ethic, energized by a challenge, and passionate about delivering a first-class service to our business.

Role Purpose

The Treasury Assistant will be a valuable member of a global treasury team reporting to a Assistant Treasury Manager based in Singapore. The main responsibilities of the Treasury assistant would include, although will not be limited to, a diverse range of tasks with the aim of managing and maintaining global and multi-currency bank accounts owned by Wood Mackenzie.

Main Responsibilities

• Maintain cash book daily and assist in the reporting and distribution of various reports to various teams and departments within the Asia Pacific region.
• Support daily activities on the global internal treasury system (Daily data feeds are complete, as well as validate the integrity of the data)
• Responsible for initiating all payment instructions (Salary, taxes, etc) on the banking portal. Resolve any issues with the payments in a timely manner.
• Be familiar with all currency restrictions and individual country banking regulations.
• Liaise with the banks. Address all account related matters.
• Liaising and support other departments and team members within the
• Support a senior member of staff with any tasks related to the onboarding of a newly acquired business.
• Assist with various bank account management tasks (Submission of relevant bank forms, comply with KYC requirements, and other account administration tasks).
• Multi-currency cash forecasting
• Input and validate journals into Oracle on a timely manner.
• Complete all bank account reconciliations on a monthly basis with no long outstanding items in the reconciling items.
• Do monthly forex reasonableness checks on all transactions posted in Oracle.
• Other ad hoc tasks, projects and programs within the Treasury Department.

Knowledge & Experience

• Excellent organizational, planning, problem solving and analytical skills with solid attention to details
• First-class communication skills in English and Mandarin, both verbal and written. Basic understanding of Malay, Japanese or Cantonese is an advantage.
• Proven work experience of performing a similar role
• One to two years of work experience in audit is preferred. Not a must.
• Ability to work independently as well as in a team.
• Knowledge of Oracle is an advantage

The HIGHEST paying scheme for Insurance Agents / Financial Consultants!!

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it?

* Earn up to $5000 basic pay.

* Highest Commissions of 50% of what you closed.

* Overseas Trip Incentives.

* Quarterly Bonus in % of sales!

How do the 50% commissions work? For example, if you close a monthly $500 case, $500 x 12 = $6000. You get 50% which is $3000! That's just ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Job Types: Full-time, Permanent, Fresh graduate, Freelance, Student job

Salary: $5,000.00 - $9,000.00 per month

Desired Skills and Experience

Customer Service Skills, Wealth Management, Sales, Financial Management, Financial Planning, Interpersonal Skills, Customer Relationships, Wealth Accumulation, Wealth, Selling, Sales Process, General Insurance, Life Insurance, Communication Skills, Consulting, Financial Advisory, Articulate, Customer Service, Personal Development, Financial Services

Insurance Agent, Insurance Specialist, Insurance Broker, Insurance Manager, Life Insurance Specialist, Licensed Insurance Agent, Insurance Sales Specialist, Insurance Assistant, Life Insurance Agent, Health Insurance Specialist.

About Us:

SPRINGEA PTE LTD is an Employment Agency with a Valid EA License under MOM. We are the leading recruitment & headhunting firms for RNF hires.

EA: 20200996M

Reg No.: 21C0557

To apply: email to ricky@springea.com

15th April, 2024 Haylo People is a specialist recruitment agency supporting the Personal Injury and Insurance industry. We are exclusively partnered with a Specialist Insurer to join their commercial liability team.    Join a third-party claims management company and work closely with a team of legally qualified professionals. You will use your extensive experience in personal injury and liability within this space to support large corporate organisation through the claims process and manage the claims including, mediation, facilitation, and negotiations.    The Role: Process and manage professional standards claims within approved financial limits Provide specialised technical advice and support to internal and external clients Deliver clear and timely written and verbal communications to clients, including updates on claim strategies Represent the insurer and clients in mediations, conferences, and negotiations Provide specific instructions to solicitors, investigators, and barristers within financial authority limits Your Background: Legal qualification with demonstrated experience in defendant Liability litigation - highly regarded.…

Click here to view more detail / apply for Liability Claims Specialist

About the Client

The Client is a prestigious global bank and they are seeking individuals who are enthusiastic about the investment market to join their team of investment advisers to bring greater value to their clients.

About the job

• Work closely with relationship managers to understand clients investment needs & preferences and risk appetite, thereafter, providing sound recommendations and advisory.
• An ideal candidate should have a strong understanding of investment products such as UTs, Bonds, Equities & structured products.
• Keep up with market trends & news and provide timely updates to the relationship managers & clients.
• Work together with the team and contribute to the production of collaterals for internal and external stakeholders.
• Adhere to all company policies & regulations.

Skills and experience required

1. Minimum 5 years of relevant banking sales experience
2. Good communication & interpersonal skills
3. Good understanding of financial markets & investment instruments

If you're interested in the above role, click on the 'apply' function now! Alternatively, you can contact Claudia at claudiaw@morganmckinley.com or 68183141 for a confidential discussion.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No : 11C5502 | Registration No : R2199597

about the job

• Conduct financial needs analysis to understand customers' financial goals
• Provide financial product advisory to bank clients according to their needs
• Adhere to compliance and regulatory standards
• Engage in networking and marketing campaigns organised by the firm

skills and experience required

• Minimum Diploma required
• Minimum 1 year of wealth management / insurance sales
• Good effective communication skills

If you are interested in the role, click on the 'apply' function now! Alternatively, you may contact Claudia at 68183141 or claudiaw@morganmckinley.com for more information.

EA Licence No: 11C5502 | EAP Registration No: R2199597

about the company
An Asian medical devices company that prides itself in providing quality medical consumables and has anchored Singapore as their regional hub. As part of their commitment to further their growth, they are looking for an independent and hands-on Finance & Admin Specialist to be part of their lean team.

about the job
Reporting to the Managing Director, you will be solely responsible for over the full sets of accounts, financial and management reporting, ensuring compliance to corporate and statutory requirements for the region’s business. Additionally, you will spend a small percentage of time on administrative matters including payroll and leave administration, liaising with third party logistics vendor to ensure prompt supply to meet demands of the customers.

skills and experience required

You should ideally possess an accounting qualification and relevant hands on experience in a small-medium sized business. Exposure to Xero is highly advantageous. You are comfortable working in a small team and collaboratively to extend help in other business matters whenever necessary. You can look forward to a hybrid work arrangement that promotes good work life balance with a highly manageable workload.

The senior claim specialist plays a pivotal role in managing own damage motor claim. The incumbent will oversee and manage the entire process of own damage claims within the motor claims function.

Key Responsibilities

• Strategy and planning: Develop and implement strategic plans and processes to optimize the efficiency and accuracy of own damage claim handling.
• Technical expert: Act as a subject matter expert, providing guidance and technical expertise on complex claim cases.
• Claims management: Maintain a healthy loss ratio by effectively managing claims cases’.
• Documentation and reporting: Conduct regular reviews and analysis of claim trends and performance metrics, identifying areas for improvements and implementing corrective actions.
• Negotiation and settlement: Serve as a point of contact for escalated claim issues, working to resolve disputes and negotiate settlements effectively.
• Communication and coordination: Collaborate with external stakeholders including customers, distributors, repair workshops and assessors to facilitate smooth and fair claim settlements. Collaborate with internal stakeholders including product, underwriting and distribution stakeholders to ensure alignment of coverage, policy intent and wordings.
• Continuous improvement: Enhance claim handling procedures and contribute to the continuous improvement of claims management protocols by staying updated with industry trends, legal changes, and best practices.
• Customer experience: Maintain good Turn-Around-Time and claims service level standards to ensure that customers’ claims experience is met.

Qualifications and skills

• Recognized degree or diploma
• Minimum 10 years of experience in Motor claims handling with a focus on own damage claims within the Singapore insurance market
• Good knowledge of MS Office software and any other technology applications
• Strong knowledge of motor insurance policies, regulations, and industry practices in Singapore
• Excellent analytical, negotiation, and communication skills
• Meticulous, problem solver and organized
• Open-minded, proactive, receptive to new ideas and cope well with changes and pressure

We are seeking an experienced and highly motivated Senior Mortgage Consultant to join our esteemed team. As a Senior Consultant, you will play a pivotal role in guiding clients through complex mortgage transactions and providing expert advice. This is an exciting opportunity for an individual with a proven track record in mortgage lending and a commitment to delivering exceptional service.

Please read before you apply for this position

- At least 2~3 years of experience in mortgage industry with existing client base.

- This is a full-time sales job that requires reporting to the office every day. Candidates looking for freelance role need not apply.

- Property agents / Financial advisors looking for leads need not apply.

- The remuneration includes basic salary and monthly commission, subject to CPF contributions. You will also enjoy standard employee benefits such like annual leave and medical leave.

Our Ideal Candidate

We are looking for a highly motivated sales professional who strives for excellence and has a passion in mortgage advisory.

Must-Have

- At least 2~3 years of experience in mortgage industry with existing client base

- Good interpersonal skills

- Proficient in both written and spoken English

- Ability to learn and excel in a fast paced environment

- Strong drive to surpass and succeed

- Self discipline and able to work under stress

- Willing to work beyond normal office hours

Good-To-Have

- A proven sales track record

- Telesales background

- Strong referral network

- Fluent in Mandarin

Core Responsibilities

- Achieve monthly sales target set by the management

- Endeavor to convert leads from various sources into sales on a daily basis

- Follow up efficiently on all cases to maximize closures

- Provide correct & unbiased mortgage advice to clients

- Deliver excellent customer service

- Build good working relationship with our business partners

- Take initiative to expand your own referral network

About Us

Mortgage Master is one of the leading brokerage firms in Singapore, we pride ourselves in setting an industry standard where integrity and ethics take precedence. Having a transparent and cohesive working culture lays out an important foundation to forge long term relationships. With equal opportunity for progression, every employee will be empowered in a safe working environment. As we seek to expand and increase our presence both locally and internationally, we are looking for a talented individual with similar values to grow together with us.

Feel free to visit our website for more information: https://mortgagemaster.com.sg/

We are actively seeking top-tier talent capable of bringing expertise as #SafetySpecialist for our client, a leading Software Development company which a trusted community marketplace in the industry.

Responsibilities:

• Understand and integrate core tasks by building rapport with community members and stakeholders.
• Identify and de-escalate crisis situations while managing emotions effectively.
• Implement policies to safeguard community interests and collaborate on policy refinement.
• Handle cases involving safety concerns using trauma-informed approaches.
• Execute emergency plans and communicate them sensitively.
• Summarize incidents, coordinate with support teams, and maintain confidentiality.
• Maintain flexibility in scheduling to meet operational needs.

Qualifications:

• University degree or equivalent
• At Least 3+ years of relevant experience in Customer Service, Safety & Escalation or related fields.
• Background in advocacy, crisis management, or similar roles preferred.
• Strong organizational skills and adaptability to new technologies.
• Excellent communication and interpersonal skills.
• Ability to handle pressure, make quick decisions, and prioritize tasks effectively.
• Proficiency in both English and Mandarin language as this role will be covering the GCR region.
• Open to contract roles for 12 months - renewable!
• Amenable to PM shift likely 1 PM to 10 PM or 2 to 11 PM, 5 days a week includes 1 weekend (ie. Tue to Sat/ Sun to Thur)

Interested candidates may apply through the application system or send it to sg-rscontracting@morganmckinley.com. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

17th April, 2024
WHO ARE WE? Guma Warnii Resources is a Privately Owned Recruitment Agency, servicing Tier 1 Clients across the Mining Industry in WA. We have grown rapidly, and feel that our Labour team of 180 strong employees represent our family, all working together as one. When you join us, you are not just a number, but a crucial member and we rely on you to represent us and our organisation with pride. ABOUT THE ROLE: Our Client, a Tier 1 Iron Ore Producer based in the Pilbara, is seeking an experienced Water Specialist Engineer to work closely with Principal Managers on rolling out multiple Water Storage projects across the business.  Working within a team and driving environmental change; this role will have a Project orientation. This is a role for someone who has a strong interest in water conservation, loves to manage projects while using their
... Click here to view more detail / apply for Water Banking Delivery Specialist