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Junior Product Manager - Core Products
At Silverlake MasterSAM, we believe that “A great product comes from real users”. We always listen to our customers and understand their problem areas because we always believe there is nothing that can beat the user’s real experience. Many of our successful innovations are the result of our attentiveness to customers’ quest for more effective solutions to tackle their IT security issues. We relentlessly pursue innovation to effect relevant and more practical solutions to our customers’ increasingly complex security problems – in the core area of privileged user access management.
This is an entry level position reporting to the Senior Product Manager to work on our core product which provides Privilege Access Management. Our team roles are constantly evolving as we grow, so be prepared for constant tweaks in roles and responsibilities.
What You'll Do
● You will be part of the product management team working on core products with initial focus areas in analytics or UX
● You’ll be responsible for the delivery of your selected product focus area
● You’ll be interacting with customers, PMs, engineers and sales teams to understand their pain points to prioritize features for maximum impact
● Documenting stories and acceptance criteria, illustrating flows and high level UX that will be understood by engineering teams
● Collaborate with the release team to plan out releases for your focus area
● Get your hands dirty with engineering and support teams to understand the ins and outs of the product
● Support engineering team tasks when all hands on deck is needed
Must have skills
● Empathy – able to put yourself in another person’s shoes and understand their experiences
● Critical thinking – capable of breaking big problems into small, manageable tasks
● Strong written and verbal communication in English
● Good presentation skills
Nice to have skills
● Experience in using JIRA and Confluence
● Experience or interest in cybersecurity
● Experience working with APIs
● Experience working with cloud platforms
● Experience with integrations
● Have a flair for writing content
MasterSAM, established in 2004 and acquired by the Silverlake Group in 2015, strives to protect and manage the most sensitive IT enterprise business platforms from a complete life-cycle perspective. Headquartered in Singapore, MasterSAM has office presence in Malaysia and has representative offices in Vietnam and India. Our business operations also extend to Thailand, Indonesia, Cambodia, Nepal, Bangladesh, to name a few. Core product offerings include Privileged Access Management, Multi-Factor Authentication and Endpoint Security Solutions. What differentiates us from the rest? Our agility to respond to market demands, our personal edge with our customers and prompt customer service.
Job Resposibilites:
Job Requirement:
If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!
[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!
At Konica Minolta Business Solutions Malaysia, we are a passionate bunch. We are passionate about serving our customers, and helping them to achieve their goals and profitability. Our passion is to create new values to ensure our products and services are above and beyond the customer’s demand. To us, there is no greater satisfaction in knowing we are a part of their success.
Passion also drove us to develop business & information technology (IT) solutions along with other innovative products to create the workplace of the future. We work hard so that the business runs efficiently and smoothly. We think hard so that business management solutions are taken care of. We also play hard so that our creative ideas can contribute to the success of the business.
While we bring the latest innovative technology for business operations, we are dedicated to saving the environment too. We help preserve nature by producing friendly products that won’t harm wildlife. And we recycle too!