Total 1 Procurement Leader job vacancies in Customer Service category in Penang

Come join the People Solutions team as the global Director, People Leader Support. In this role, you will lead a global team focused on building leader capability in foundational management practices through real-time coaching and specialized training. This role works in partnership with our business clients, Legal, Business & People Partners, Country Enablement and COE teams to understand capability gaps, design people-focused solutions and deliver at scale.

Responsibilities:

• Develop and build a team to deliver a global leader support hub model to support cyclical volume leader coaching/support for the following inquiries: attendance, performance, solution delivery, business cases for workforce reductions, leaves and accommodations, listening support, etc.
• Proactively implement programs in partnership with COEs focused on upskilling leaders prior to program launches and providing in the moment, real-time coaching on managing employees
• Develop a consistent framework for coaching, record keeping and tracking
• Develop and train team members to ensure high-quality leader coaching and support of cases
• Partner with internal stakeholders (Legal, Ethics & Compliance, Security & EHS) on a robust compliance strategy that ensures people leaders are provided statutory training on a regular cadence
• Using data, develop insights and themes to determine leader development needs and success metrics for regular updates to executive leaders
• Collaborate with the People Solutions ecosystem on broader organizational initiatives