Total 12 Operations Advisor job vacancies in Finance / Banking / Insurance category in Kuala Lumpur

"Are you overworked and underpaid?"

"Want to triple your income in the next 3 years?"

"Want to make a difference for yourself and others?"

Explore more with us – We are more than your average financial services consultants. Using your knowledge and know-how, you will help others protect their present and secure their future. And along the way, we create meaningful, inspirational and also financially rewarding careers together. All it takes is YOUR desire to make a difference!

PERKS of being a Financial Services Consultant :

• Top-in-the-Industry Allowance / Incentive Programmes – Allowance support for the first 1.5 years in your career transition. 
• Attractive Compensation Programmes – on top of allowance of up to RM 9,000/month, earn additional (unlimited) commission based on your performance.
• Travel the world – Yearly Performance-Based Incentive Overseas Trips (Past Destinations : Tokyo, Amsterdam, Sweden, etc.)
• Flexibility of Working Hours – Achieve more by taking charge of your own time!
• Clear 3-Year Career Progression & Roadmap – You will have full training support and guidance along your career path, with promotion opportunities.
• Nurturing Environment for Continuous Self and Career Development – Discover what it means to be a Whole-Person Consultant not just in your career but your personal life.
• Effective Digital Tools – You will be equipped with various tools to boost your working process. 

WHO are we looking for?

• People Person – able to communicate well with others and enjoy meeting people.
• High motivated, goal-oriented and practice good ethics.
• An energetic team-player.
• Possess good analytical skills.
• Willing to learn new financial knowledge.
• Good with technology and able to work with various digital tools. 

WHAT will you be doing?

• Analyze prospects or clients’ protection portfolio, design appropriate recommendations and solutions to meet their financial and protection needs.
• Explain clearly to prospects or clients about our financial solutions (especially Life, Takaful, General insurance and mortgage)
• Advise and service clients on their claims and servicing requests.
• Optional – Get involved with team development and recruit your own advisor team. 

REQUIREMENTS

• between 25 - 45 years old.
• must be a Malaysian or a Malaysian permanent resident.
• You must possess at least a diploma. We also accept SPM leavers with at least 5 passes (including Bahasa Malaysia).
• You must NOT have filed for bankruptcy, been convicted of serious fraud, be heavily in debt or been blacklisted by financial institutions.
• Possess own transport. 

So, what are you waiting for? Click on the ‘Apply Now’ button and let’s talk soon!

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Flexible working hours
• Yearly Performance-Based Incentive Overseas Trips
• Effective Digital Tools 

Job Highlights:

• Career Advancement + Training Provided
• Work-Life Balance working environment.
• Competitive Salary + Productivity Bonus

Company Overview:

We are a well-established and dynamic Mortgage Administration Company working in tandem with Lenders and Managers in Australia that offer a diverse product suite including residential and commercial loans to the overseas markets.

About the Role:

• This role provides on the job training for Australian lending policies.
• It's a great opportunity to work closely with Malaysian co-workers and overseas counterparts so that clients and referral parties understand the difference between Southeast Asia finance and banking vs Australian lending programs.

Job Description:

• Deal directly with customers via telephone or electronically.
• Inbound and outbound collection/arrears call and emails.
• Negotiating and monitoring payment plans
• Analysing client’s accounts to negotiate payment of outstanding debts.
• Customer information within Lender portal or computer systems
• Provide regular reports on progress of work for management.
• Customer retention by offering custom solutions and negotiate a positive outcome for the customer and the Lender.
• Effective management of a dynamic and complex caseload in accordance with internal teams.

Job requirements:

• Experience in residential mortgage Lending.
• Experience in customer service support functions.
• Written and communication skills in Mandarin language to deal with clientele due to our expanding Chinese market.
• Positive attitude, with the ability to respond well within fast paced environment.
• Exceptional customer service and dispute resolution skills in inbound and outbound call management
• Excellent influencing and relationship management skills. 
• Able to work autonomously and in a group setting.
• Self-motivated, goal-driven

Qualification

Diploma, Advanced/Higher/Graduate Diploma, bachelor’s degree, Post Graduate Diploma, Professional Degree

Years of Experience

3 years

Specific Location

Mid-Valley, Bangsar

Perks & Benefits

• 7.5 working hours/day, Mondays - Fridays

   

• WFH Policy applicable

"Are you overworked and underpaid?"

"Want to triple your income in the next 3 years?"

"Want to make a difference for yourself and others?"

Explore more with us – We are more than your average financial services consultants. Using your knowledge and know-how, you will help others protect their present and secure their future. And along the way, we create meaningful, inspirational and also financially rewarding careers together. All it takes is YOUR desire to make a difference!

PERKS of being a Financial Services Consultant :

• Top-in-the-Industry Allowance / Incentive Programmes – Allowance support for the first 1.5 years in your career transition. 
• Attractive Compensation Programmes – on top of allowance of up to RM 9,000/month, earn additional (unlimited) commission based on your performance.
• Travel the world – Yearly Performance-Based Incentive Overseas Trips (Past Destinations : Tokyo, Amsterdam, Sweden, etc.)
• Flexibility of Working Hours – Achieve more by taking charge of your own time!
• Clear 3-Year Career Progression & Roadmap – You will have full training support and guidance along your career path, with promotion opportunities.
• Nurturing Environment for Continuous Self and Career Development – Discover what it means to be a Whole-Person Consultant not just in your career but your personal life.
• Effective Digital Tools – You will be equipped with various tools to boost your working process. 

WHO are we looking for?

• People Person – able to communicate well with others and enjoy meeting people.
• High motivated, goal-oriented and practice good ethics.
• An energetic team-player.
• Possess good analytical skills.
• Willing to learn new financial knowledge.
• Good with technology and able to work with various digital tools. 

WHAT will you be doing?

• Analyze prospects or clients’ protection portfolio, design appropriate recommendations and solutions to meet their financial and protection needs.
• Explain clearly to prospects or clients about our financial solutions (especially Life, Takaful, General insurance and mortgage)
• Advise and service clients on their claims and servicing requests.
• Optional – Get involved with team development and recruit your own advisor team. 

REQUIREMENTS

• between 25 - 45 years old.
• must be a Malaysian or a Malaysian permanent resident.
• You must possess at least a diploma. We also accept SPM leavers with at least 5 passes (including Bahasa Malaysia).
• You must NOT have filed for bankruptcy, been convicted of serious fraud, be heavily in debt or been blacklisted by financial institutions.
• Possess own transport. 

So, what are you waiting for? Click on the ‘Apply Now’ button and let’s talk soon!

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Flexible working hours
• Casual dress code
• Regular team activities
• Personal development opportunities

"Are you overworked and underpaid?"

"Want to triple your income in the next 3 years?"

"Want to make a difference for yourself and others?"

Explore more with us – We are more than your average financial services consultants. Using your knowledge and know-how, you will help others protect their present and secure their future. And along the way, we create meaningful, inspirational and also financially rewarding careers together. All it takes is YOUR desire to make a difference!

PERKS of being a Financial Services Consultant :

• Top-in-the-Industry Allowance / Incentive Programmes – Allowance support for the first 1.5 years in your career transition. 
• Attractive Compensation Programmes – on top of allowance of up to RM 9,000/month, earn additional (unlimited) commission based on your performance.
• Travel the world – Yearly Performance-Based Incentive Overseas Trips (Past Destinations : Tokyo, Amsterdam, Sweden, etc.)
• Flexibility of Working Hours – Achieve more by taking charge of your own time!
• Clear 3-Year Career Progression & Roadmap – You will have full training support and guidance along your career path, with promotion opportunities.
• Nurturing Environment for Continuous Self and Career Development – Discover what it means to be a Whole-Person Consultant not just in your career but your personal life.
• Effective Digital Tools – You will be equipped with various tools to boost your working process. 

WHO are we looking for?

• People Person – able to communicate well with others and enjoy meeting people.
• High motivated, goal-oriented and practice good ethics.
• An energetic team-player.
• Possess good analytical skills.
• Willing to learn new financial knowledge.
• Good with technology and able to work with various digital tools. 

WHAT will you be doing?

• Analyze prospects or clients’ protection portfolio, design appropriate recommendations and solutions to meet their financial and protection needs.
• Explain clearly to prospects or clients about our financial solutions (especially Life, Takaful, General insurance and mortgage)
• Advise and service clients on their claims and servicing requests.
• Optional – Get involved with team development and recruit your own advisor team. 

REQUIREMENTS

• between 25 - 45 years old.
• must be a Malaysian or a Malaysian permanent resident.
• You must possess at least a diploma. We also accept SPM leavers with at least 5 passes (including Bahasa Malaysia).
• You must NOT have filed for bankruptcy, been convicted of serious fraud, be heavily in debt or been blacklisted by financial institutions.
• Possess own transport. 

So, what are you waiting for? Click on the ‘Apply Now’ button and let’s talk soon!

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Flexible working hours
• Yearly Performance-Based Incentive Overseas Trips
• Effective Digital Tools 

工作亮點：

• 提供職業發展+培訓
• 工作與生活平衡的工作環境。
• 有競爭力的薪資+生產力獎金

公司簡介：

我們是一家成熟且充滿活力的抵押管理公司，與澳洲的貸款人和管理人合作，向海外市場提供多樣化的產品組合，包括住宅和商業貸款。

關於角色：

• 該職位提供澳洲貸款政策的在職培訓。
• 這是與馬來西亞同事和海外同行密切合作的絕佳機會，以便客戶和推薦方了解東南亞金融和銀行與澳洲貸款計劃之間的差異。

職位描述：

• 透過電話或電子方式直接與客戶打交道。
• 入站和出站催收/欠費電話和電子郵件。
• 談判和監控付款計劃
• 分析客戶的帳戶以協商未償債務的支付。
• 貸方入口網站或電腦系統中的客戶訊息
• 定期向管理層報告工作進度。
• 透過提供客製化解決方案來保留客戶，並為客戶和貸款人協商積極的結果。
• 根據內部團隊的要求，有效管理動態且複雜的案件量。

工作要求：

• 擁有住宅抵押貸款經驗。
• 具有客戶服務支援職能的經驗。
• 由於我們不斷擴大的中國市場，需要具備普通話的書面和溝通能力，能夠與客戶打交道。
• 積極的態度，能夠在快節奏的環境中做出良好的反應。
• 在呼入和呼出呼叫管理方面具有出色的客戶服務和爭議解決能力
• 優秀的影響力和關係管理能力。
• 能夠在團隊環境中獨立工作。
• 自我激勵、目標驅動

資質

文憑、高級/高級/研究生文憑、學士學位、研究生文憑、專業學位

多年經驗

3年

具體位置

谷中城, 孟沙

津貼和福利

• 7.5 工作小時/天，週一至週五

   

• 適用在家工作政策

“你是否工作過度、工資過低？”

“想在未來三年內將收入增加兩倍嗎？”

“想為自己和他人帶來改變嗎？”

與我們一起探索更多 – 我們不僅僅是您的普通金融服務顧問。利用您的知識和技能，您將幫助他人保護他們的現在並確保他們的未來。一路走來，我們共同創造有意義、鼓舞人心且經濟回報豐厚的職業生涯。所需要的只是您想要有所作為的願望！

成為金融服務顧問的好處：

• 行業頂尖的津貼/激勵計劃—為您職業轉型的前 1.5 年提供津貼支援。
• 有吸引力的薪酬計劃 – 除了每月高達 RM 9,000 的津貼外，還可以根據您的表現賺取額外（無限制）佣金。
• 環遊世界－每年績效獎勵海外旅行（過往目的地：東京、阿姆斯特丹、瑞典等）
• 彈性的工作時間－掌控自己的時間，取得更多成就！
• 清晰的 3 年職涯發展和路線圖 – 您將在職涯道路上獲得全面的培訓支援和指導，以及晉昇機會。
• 培養持續自我和職業發展的環境——了解成為全人顧問意味著什麼，不僅在你的職業生涯中，而且在你的個人生活中。
• 有效的數位工具－您將配備各種工具來促進您的工作流程。

我們在找誰？

• 善於與人交往－能夠與他人進行良好的溝通並喜歡與人交往。
• 積極性高，目標導向，實踐良好的道德規範。
• 一個充滿活力的團隊合作者。
• 具備良好的分析能力。
• 願意學習新的金融知識。
• 擅長技術，能夠使用各種數位工具。

你會做什麼？

• 分析潛在客戶或客戶的保護組合，設計適當的建議和解決方案，以滿足他們的財務和保護需求。
• 向潛在客戶或客戶清楚地解釋我們的金融解決方案（特別是人壽保險、回教保險、一般保險和抵押貸款）
• 就客戶的索賠和服務請求提供建議和服務。
• 可選 – 參與團隊發展並招募您自己的顧問團隊。

要求

• 年齡在25-45歲之間。
• 必須是馬來西亞人或馬來西亞永久居民。
• 您必須至少擁有文憑。我們也接受至少獲得 5 次通過的 SPM 畢業生（包括馬來語）。
• 您不得申請破產、被判犯有嚴重詐欺罪、負債累累或被金融機構列入黑名單。
• 擁有自己的交通工具。

還在等什麼？點擊“立即申請”按鈕，讓我們盡快聯繫！

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 個人發展機會

“你是否工作過度、工資過低？”

“想在未來三年內將收入增加兩倍嗎？”

“想為自己和他人帶來改變嗎？”

與我們一起探索更多 – 我們不僅僅是您的普通金融服務顧問。利用您的知識和技能，您將幫助他人保護他們的現在並確保他們的未來。一路走來，我們共同創造有意義、鼓舞人心且經濟回報豐厚的職業生涯。所需要的只是您想要有所作為的願望！

成為金融服務顧問的好處：

• 行業頂尖的津貼/激勵計劃—為您職業轉型的前 1.5 年提供津貼支援。
• 有吸引力的薪酬計劃 – 除了每月高達 RM 9,000 的津貼外，還可以根據您的表現賺取額外（無限制）佣金。
• 環遊世界－每年績效獎勵海外旅行（過往目的地：東京、阿姆斯特丹、瑞典等）
• 彈性的工作時間－掌控自己的時間，取得更多成就！
• 清晰的 3 年職涯發展和路線圖 – 您將在職涯道路上獲得全面的培訓支援和指導，以及晉昇機會。
• 培養持續自我和職業發展的環境——了解成為全人顧問意味著什麼，不僅在你的職業生涯中，而且在你的個人生活中。
• 有效的數位工具－您將配備各種工具來促進您的工作流程。

我們在找誰？

• 善於與人交往－能夠與他人進行良好的溝通並喜歡與人交往。
• 積極性高，目標導向，實踐良好的道德規範。
• 一個充滿活力的團隊合作者。
• 具備良好的分析能力。
• 願意學習新的金融知識。
• 擅長技術，能夠使用各種數位工具。

你會做什麼？

• 分析潛在客戶或客戶的保護組合，設計適當的建議和解決方案，以滿足他們的財務和保護需求。
• 向潛在客戶或客戶清楚地解釋我們的金融解決方案（特別是人壽保險、回教保險、一般保險和抵押貸款）
• 就客戶的索賠和服務請求提供建議和服務。
• 可選 – 參與團隊發展並招募您自己的顧問團隊。

要求

• 年齡在25-45歲之間。
• 必須是馬來西亞人或馬來西亞永久居民。
• 您必須至少擁有文憑。我們也接受至少獲得 5 次通過的 SPM 畢業生（包括馬來語）。
• 您不得申請破產、被判犯有嚴重詐欺罪、負債累累或被金融機構列入黑名單。
• 擁有自己的交通工具。

還在等什麼？點擊“立即申請”按鈕，讓我們盡快聯繫！

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 彈性的工作時間
• 每年基於績效的獎勵海外旅行
• 有效的數位工具

“你是否工作過度、工資過低？”

“想在未來三年內將收入增加兩倍嗎？”

“想為自己和他人帶來改變嗎？”

與我們一起探索更多 – 我們不僅僅是您的普通金融服務顧問。利用您的知識和技能，您將幫助他人保護他們的現在並確保他們的未來。一路走來，我們共同創造有意義、鼓舞人心且經濟回報豐厚的職業生涯。所需要的只是您想要有所作為的願望！

成為金融服務顧問的好處：

• 行業頂尖的津貼/激勵計劃—為您職業轉型的前 1.5 年提供津貼支援。
• 有吸引力的薪酬計劃 – 除了每月高達 RM 9,000 的津貼外，還可以根據您的表現賺取額外（無限制）佣金。
• 環遊世界－每年績效獎勵海外旅行（過往目的地：東京、阿姆斯特丹、瑞典等）
• 彈性的工作時間－掌控自己的時間，取得更多成就！
• 清晰的 3 年職涯發展和路線圖 – 您將在職涯道路上獲得全面的培訓支援和指導，以及晉昇機會。
• 培養持續自我和職業發展的環境——了解成為全人顧問意味著什麼，不僅在你的職業生涯中，而且在你的個人生活中。
• 有效的數位工具－您將配備各種工具來促進您的工作流程。

我們在找誰？

• 善於與人交往－能夠與他人進行良好的溝通並喜歡與人交往。
• 積極性高，目標導向，實踐良好的道德規範。
• 一個充滿活力的團隊合作者。
• 具備良好的分析能力。
• 願意學習新的金融知識。
• 擅長技術，能夠使用各種數位工具。

你會做什麼？

• 分析潛在客戶或客戶的保護組合，設計適當的建議和解決方案，以滿足他們的財務和保護需求。
• 向潛在客戶或客戶清楚地解釋我們的金融解決方案（特別是人壽保險、回教保險、一般保險和抵押貸款）
• 就客戶的索賠和服務請求提供建議和服務。
• 可選 – 參與團隊發展並招募您自己的顧問團隊。

要求

• 年齡在25-45歲之間。
• 必須是馬來西亞人或馬來西亞永久居民。
• 您必須至少擁有文憑。我們也接受至少獲得 5 次通過的 SPM 畢業生（包括馬來語）。
• 您不得申請破產、被判犯有嚴重詐欺罪、負債累累或被金融機構列入黑名單。
• 擁有自己的交通工具。

還在等什麼？點擊“立即申請”按鈕，讓我們盡快聯繫！

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 彈性的工作時間
• 每年基於績效的獎勵海外旅行
• 有效的數位工具

We are seeking a skilled Finance Support Specialist to join our dynamic team and provide comprehensive support across various regional markets where our client operates. The successful candidate will navigate different time zones with ease and possess a deep understanding of finance processes across all markets. From cross-checking supplier invoices to tracking monthly spends, this role requires meticulous attention to detail and a proactive approach to ensure financial accuracy and compliance.

Key Responsibilities:

• Expertise in Finance Processes: Possess in-depth knowledge of finance processes and regulations in all markets to facilitate smooth operations and ensure adherence to financial best practices
• Collaborate with Regional Markets: Interface with regional markets where the client is present to provide finance support, ensuring alignment with corporate financial objectives and compliance standards
• Manage Different Time zones: Adaptability is key as you work seamlessly across different time zones, coordinating finance activities and responding promptly to inquiries and requests

Specific Tasks:

• Cross-Check Invoices: Verify supplier invoices, agency invoices, and media plans before invoicing clients, ensuring accuracy and compliance with contractual agreements
• Monthly Invoice Tracking: Maintain a comprehensive monthly invoice tracker, collaborating closely with stakeholders, and ensuring timely and accurate reporting of financial transactions
• Global Spends Tracker: Fulfil requests for the global monthly spends tracker, compiling and organizing financial data to support strategic decision-making and budget allocation

Established in 2017, QCP Capital is a full suite crypto trading firm and global market leader in options, headquartered in Singapore. With deep multi-cycle experience, QCP Capital unlocks new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

This role will support the CFO and will assist in maintaining and developing the function’s capabilities and skills to meet ongoing business growth, needs and plans.

Job Description:

• Close partnership with the trading desk to provide critical support for trade management, confirmations, and settlement for our full cryptocurrency product suite
• Manage trade records and ensure data accuracy across multiple internal systems
• Preparation of files for month end closing upload to accounting system (SAP) which includes investigation and working with other teams
• Preparing adhoc journals for both expenses and trading activities
• Maintenance of chart of accounts and month end opening/ closing activities in SAP
• Ensure that fixed assets and ROU schedules are up to date
• Support of AP activities including preparation of Singapore’s GST return
• Identify areas for improvement and drive changes to improve efficiency and effectiveness of Finance & Operations processes through automation.
• Be able to support multiple regions i.e. ability to do shift work
• Any other projects or activities to support the team

• Minimum 1 to 2  years accounting experience/ trade booking experience
• Strong analytical and problem solving skills
• Able to multitask and work independently, as well as be a strong team player
• Good communication skills
• Proficient in Microsoft Office packages
• Knowledge of or interest in crypto assets or blockchain technology is not necessary but would be advantageous

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

Company:

Description:

Marsh McLennan (MMC) is seeking candidates for the following position based in the Kuala Lumpur Shared Services Operations Office in Q Sentral:

Claims Operations Executive - Chinese Literate (Fresh Graduate Opportunity)

What can you expect?

• Be a part of a regional operational shared service center
• Interact diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

• Career Development and Training Opportunities
• Explore opportunities to work on regional and global projects
• Conducive Smart Office work environment

We will count on you to:

• Registration, Processing and Adjudication of claims (General Insurance) within turnaround time.
• Assists in the determination of claim liabilities, value, and service provider fees and sets reserves, with low financial authority, according to company and legal standards
• Ensure computed claims settlement and verified reimbursements from insurers are valid.
• Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients. 
• Interact with stakeholders to ensure proper execution of tasks.
• Prepare claims statistic report on a monthly basis include, updating the documentation processes.
• Proactively identify problems with the team or client and provide solutions.
• Participate in project initiatives to improve efficiency and productivity of the department.

What you need to have:

• Bachelor's Degree in any field
• 1-2 years experience in claims processing/ claims handling are encouraged to apply
• Good command in speaking and writing English
• Ability to read and write in Traditional/Simplified Chinese
• High Proficiency in using MS Office Application
• Good communication and interpersonal skills

What makes you stand out:

• Proficient in using Microsoft Excel
• Good communication and interpersonal skills
• Ability to systematically manage and retrieve data
• Strong analytical skills and detail-oriented to comprehend and summarize appropriate information

Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. 

Company:

Description:

Marsh Insurance Brokers (Malaysia) Sdn Bhd is seeking candidates for the following position based in the Q Sentral, Kuala Lumpur office:

Senior Client Executive, Claims Operations (Non - motor)

What can you expect?

• Join Global Leader in Insurance Broking and Innovative Risk Management Solutions
• A team of diverse professionals across the globe, dedicated to helping clients manage some of the world’s most challenging and complex risks awaits
• Dedicated learning and development programs

What is in it for you?

• Career Development and Training Opportunities
• Explore opportunities to work on regional and global projects
• Conducive Smart Office work environment

We will count on you to:

• Reviews and understands incoming documentation and new claims notifications, informs all relevant parties of any potential problems or contentious claims, and seeks guidance or advice where necessary or refers to Claims Advocates to ensure the proper processing of claims.
• Identifies which policies or parts of the coverage that may be affected by incoming medium value claims from middle-market to large and/or medium complexity clients, seeks validation where necessary, and advice where uncertain or clarification required to ensure the proper protocol is followed
• Determines coverage for incoming claims of medium complexity, of medium size, and/or for medium sized clients through use of their knowledge of the policies as well as communicating with Underwriters Insurers to help their clients manage their incoming claims and ensure that claim management processes adhere to established standards.
• Reviews escalated issues pertaining to claims processing and claims complications, provides resolution, or defers to Claims Advocates for their technical expertise in order to ensure proper application of pertinent claims policy, actions and calculations of claims rates, and determines next steps.
• Liaises with clients for specific claim-related issues or client service concerns to resolve issues of moderate complexity.
• Communicates with clients, colleagues, third parties or insurers on an ad hoc basis to receive status updates, information requests, instructions, or query resolution; may also provide advice to clients on common claims topics
• Generates and supplements claims reports to ensure accurate records are produced and distributed.
• Facilitates collection from insurers on medium-sized claims and tracks the different parts of claims being paid for various claims settlements to keep orderly record of ongoing work.
• Other claims related tasks.

What you need to have: 

• Ideally 5 years plus previous claims experience necessary especially in non-motor loss adjusting
• Self-motivated and able to work under pressure with a high level of responsibility

What makes you stand out:

• Must be accurate, analytical, detail-oriented, meticulous and be a critical thinker
• A strong administrative experience

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.