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職位簡介
我們正在尋找一位積極主動且雄心勃勃的客戶管理專家/執行官(大客戶)來處理我們的客戶帳戶。您將與客戶建立並維持牢固的關係,成為所有關鍵客戶事務的主要聯絡人,預測客戶的需求,確保滿足客戶的目標,並幫助客戶取得成功。作為客戶管理專家/執行官,您向 Gateway 主管匯報,您的職責還包括監督客戶帳戶、執行活動計劃、維護報告和監控解決方案策略。
主要責任:
要求:
津貼和福利
iStore iSend is an E-commerce Fulfillment provider with fully optimized warehouse management system designed to automate your online operations. Our system allows sellers to increase their market entry and expand into new omni-channel.
As pioneers in the e-Fulfillment market, iStore iSend ensures the most secure warehouses, packing services, delivery, and order tracking features. Whatever you need, we’re here to do the heavy lifting for you.
iStore iSend grown alongside Southeast Asia’s and constantly growing e-marketplaces. From the beginning, we’ve offered Gateway – Enabler services for brands and retailers. Our services include online store setup, onboarding brands to online marketplaces, store management, marketing and growth campaign management, product listings, and customer services.
Job Brief
We are looking for a proactive and highly ambitious Client Management Specialist/Executive (Key Account) who will handle our client accounts. You will build and maintain a strong relationship with clients, be the lead point of contact for all key client matters, anticipate the client's needs, ensure targets for the client are met, and help the client to succeed. Reporting to Head of Gateway, as Client Management Specialist/Executive, your responsibilities also include overseeing client accounts, executing campaign plans, maintaining reports, and monitoring solution strategies.
Key Responsibilities:
Requirements:
Perks & Benefits
iStore iSend is an E-commerce Fulfillment provider with fully optimized warehouse management system designed to automate your online operations. Our system allows sellers to increase their market entry and expand into new omni-channel.
As pioneers in the e-Fulfillment market, iStore iSend ensures the most secure warehouses, packing services, delivery, and order tracking features. Whatever you need, we’re here to do the heavy lifting for you.
iStore iSend grown alongside Southeast Asia’s and constantly growing e-marketplaces. From the beginning, we’ve offered Gateway – Enabler services for brands and retailers. Our services include online store setup, onboarding brands to online marketplaces, store management, marketing and growth campaign management, product listings, and customer services.
As Senior Financial Analyst, reporting directly to FP&A COE manager, you will be working closely with the APJ Regional Director and Functional Leaders and responsible for providing FP&A support and business partnership. You will be experiencing in dynamic interaction and collaboration with key stakeholders located in different countries across the globe.
Act as primary finance contact to work with business team and liaison with other functional teams [i.e. HR, IT, Logistic, Operations, Tax, Treasury, Legal, Compliance, Accounting, Controllership, and Center of Excellence]
Closely monitor and support the financial performance of APJ
Provide finance guidance to business team regarding financial related matters, including cost management and business development opportunities
Financial Analysis and Reporting
Provide complete, accurate and timely financial reporting and business insights to APJ Regional Management, Corporate FP&A, and Function leaders.
Conduct ad-hoc and monthly financial analyses – Highlight and lowlights on cost and headcount tracking, cost efficiency analysis
Prepare and support APJ regional consolidation and management reporting, including forecasting cycle and annual budgeting process
Support the implementation and roll out of new financial reporting tool and system
Lead and initiate enhancements to reporting and insight generation
Business Partnership
Serve as finance business partner/trusted advisor and work with various stakeholders to facilitate new business engagement, new vendor/customer enrollment, business decision support, and financial planning/forecasting
Develop financial model/template to support business opportunities to meet Direct Cost target.
Review and understand contractual terms in agreement/statement of work (SOW) along with various stakeholders to articulate financial implications
Coordinate with Controllership, Accounting, and Tax to ensure proper accounting and tax treatments for business transaction
Familiar with SAP, BW, TM1, and PowerBI experience is a plus
High proficiency in Microsoft Excel, Outlook, and PowerPoint
Good command in English (written and verbal)
Minimum of 5 to 7 years in a MNC organisation
IT distribution industry experience a plus
University graduate with major in Accounting or Finance
Experience in FP&A business partnering, curiosity in understanding the business and how FP&A can add value to the business
Strong financial discipline, strategic thinking and mindsets
Strong responsibility sense, positive working attitude, effective communication skills (outspoken)
Good team player, problem solving skill and self-motivated
Work independently with minimum supervision
What’s In It For You?
Don’t meet every single requirement? Apply anyway.
At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
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The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
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