Total 30 IT Technician job vacancies in Penang

工作職能

1) 權威

• 為新進員工提供 IT 基礎設施相關事宜的培訓。
• 監督下屬IT基礎設施相關事宜。
• 與供應商合作進行 IT 專案和支援。

2) 主要職責

• 支援和維護IT基礎設施、資訊安全、網路和伺服器。
• 支援IT作業系統日誌和安全管理。
• 確保軟體、硬體和許可證合規性。
• 為最終使用者提供所有IT設備的IT技術支援。
• 維護考勤設備、閉路電視和門禁設備。
• 支持為行銷活動準備數位藝術品。
• 制定並記錄標準作業程序、政策和 IT 資產。

3) 其他責任

• 不時完成上級交辦的任務

4) 資質要求

• 電腦科學/資訊科技學士學位或同等學歷。
• 所需技能：伺服器、網路和安全。
• 硬體和軟體故障排除知識。
• 圖形設計技能將是一個額外的優勢。
• 良好的團隊合作精神，積極主動，以客戶為導向的態度。
• 至少 2 年相關領域的工作經驗。
• 良好的職業發展和培訓機會。
• 卓越的福利 - 醫療、牙科、光學、保險。

津貼和福利

• 良好的職業發展和培訓機會。
• 卓越的福利 - 醫療、牙科、光學、保險。

JOB FUNCTION

1) AUTHORITY    

• Provide training to new staffs in IT infrastructure related matter.
• Supervise subordinates in IT infrastructure related matter.
• Work with vendors for IT project and support.

2) KEY RESPONSIBILITIES

• Support and maintain IT infrastructure, information security, network and server.
• Support IT operation system log and security administration.
• Ensure software, hardware and license compliance.
• Provide IT technical support to end users for all IT equipment.
• Maintain attendance device, CCTV and Door Access devices.
• Support in preparing digital artworks for marketing initiatives.
• Develop and document standard operating procedure, policies and IT assets.

3) OTHER RESPONSIBILITIES    

• To carry out task assigned by superior from time to time

4) QUALIFICATION REQUIREMENTS    

• Bachelor's Degree in Computer Science/Information Technology or equivalent.
• Required skills: Server, Networking & Security.
• Hardware and Software troubleshooting knowledge.
• Graphic design skills will be an added advantage.
• Good team player, proactive and customer oriented attitude.
• Min 2 years of working experience in the related field.
• Good Career Advancement & Training Opportunities.
• Excellent Benefits - Medical, Dental, Optical, Insurance.

Perks & Benefits

• Good Career Advancement & Training Opportunities.
• Excellent Benefits - Medical, Dental, Optical, Insurance.

Responsibilities :

Able to do simple electrical work (single phase and three phase)
Have experience maintaining aircon, air compressor and cooling towers
Have experience maintaining stamping machines
Have soldering and welding experience
 

Candidate Requirements :

Candidate possess at least SPM
At least 2 years of work experience
Willing to work in Prai, Penang

Perks & Benefits

• Commission and bonus
• Casual dress code

Job Responsibilities

• Understand the specific detailed information regarding hardware and software selection related to network and security such as switches, routers, SD Wan,
• Network Monitoring Systems (NMS), access points, firewalls, cyber security,
• Internet Access Management (IAM) and Web Application firewalls (WAF).
• Communicate with clients to perform system administration, installation, commissioning, troubleshooting, maintenance and field support for client platform-related problems.
• Provides guidance and expertise in the planning, design, and implementation of customer IT infrastructure for the most efficient solution to meet business needs development, including present and future capacity requirements.
• Provide specifications and detailed design drawings for the network architecture diagram.
• Respond to incidents, investigate and provide resolutions of incidents escalated via email, inbound call or onsite based on agreed service level.
• Learn and adapt to new technologies, products and platforms such as H3C, Cisco, Fortigate, Palo Alto, Aruba and Sangfor.
• Configure Access Switch, Access Point, IPTV and Fortinet firewall, and IPSEC VPN.
• Install access switch migration to stack switch and perform network preventive maintenance.
• Collaborate with the pre-sales team to perform demonstration as proof of concept for the related network products to clients.
• Fiber optics configuration and troubleshooting such as R&M, Commscope, Schneider, Avaya.

Job Requirements

• Possess a CISCO certificate such as CCNA or CCNP.
• Strong knowledge in the installation, setup, troubleshooting and RMA for Cisco, Aruba, Palo Alto, Fortigate, Sophos solutions including switches, routers, firewall, IP Phones, etc.
• Good attitude and communication skills.
• Minimum 1-2 years working experience.
• Candidate must possess at least a Diploma/Advanced/ Graduate Diploma,
• Bachelor's Degree/Post Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

Perks & Benefits

• Annual bonus
• Flexible benefits up to RM1500 per year 
• Profit sharing on half-yearly basis
• Travel Allowance
• Company trip
• Professional development and growth opportunities
• Fitness membership
• Casual dress code

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

工作職責

• 了解交換器、路由器、SDWAN等與網路和安全相關的軟硬體選型的具體詳細信息
• 網路監控系統 (NMS)、存取點、防火牆、網路安全、
• 網際網路存取管理 (IAM) 和 Web 應用程式防火牆 (WAF)。
• 與客戶溝通，針對客戶平台相關問題進行系統管理、安裝、調試、故障排除、維護和現場支援。
• 在客戶 IT 基礎架構的規劃、設計和實施方面提供指導和專業知識，以獲得最有效的解決方案，以滿足業務需求開發，包括當前和未來的容量要求。
• 提供網路架構圖的規格書和詳細設計圖。
• 根據商定的服務水平，透過電子郵件、來電或現場回應事件、調查並提供升級的事件解決方案。
• 學習並適應新技術、產品和平台，例如 H3C、Cisco、Fortigate、Palo Alto、Aruba 和 Sangfor。
• 設定存取交換器、存取點、IPTV 和 Fortinet 防火牆以及 IPSEC VPN。
• 安裝接取交換器遷移至堆疊交換器並進行網路預防性維護。
• 與售前團隊合作，向客戶進行相關網路產品的演示，作為概念驗證。
• R&M、Commscope、Schneider、Avaya 等光纖配置和故障排除。

工作要求

• 擁有CCNA或CCNP等CISCO證書。
• 對 Cisco、Aruba、Palo Alto、Fortigate、Sophos 解決方案（包括交換器、路由器、防火牆、IP 電話等）的安裝、設定、故障排除和 RMA 擁有豐富的知識。
• 良好的態度和溝通能力。
• 至少1-2年工作經驗。
• 候選人必須至少擁有文憑/高級/研究生文憑，
• 工程（電腦/電信）、電腦科學/資訊科技或同等學歷的學士學位/研究生文憑。

津貼和福利

• 年度獎金
• 彈性福利高達每年 RM1500
• 每半年利潤分享
• 旅遊津貼
• 公司旅行
• 專業發展與成長機會
• 健身會員資格
• 休閒著裝要求

工作範圍：

• 管理服務客戶幫助台票證並根據 SLA 和嚴重性確定優先順序。
• 認識並升級複雜的問題。
• 伺服器設定與配置 - RAID、Windows Server 作業系統、韌體升級。
• 硬體和軟體設定配置以及桌上型電腦、筆記型電腦、印表機和其他硬體的維護。
• 筆記型電腦/桌上型電腦設定 – 網域加入、Outlook 設定、軟體安裝。
• 電腦軟體和硬體故障排除。
• 診斷並修復網路和伺服器的小問題。
• 員工入職（帳戶創建 O365、內部系統、O365、AD 等）
• 員工離職（帳戶停用、資料傳輸、電子郵件存取、裝置收集）。
• 聯絡供應商尋求保固索賠。
• 每週或根據需要進行現場訪問管理服務客戶維護支援。
• 提供現場支持，根據傳入的客戶事件/請求處理各種問題。
• 記錄和分析技術問題和客戶互動
  

必需的：

• 2-3 年企業 IT 服務台經驗
• 擁有主要為 Windows 筆記型電腦/桌上型電腦提供硬體和軟體支援的經驗
• 擁有使用 Windows 7/10、Windows 伺服器 2008-2019 年的經驗
• 使用 MS Office 套件（包括電子郵件用戶端 (Outlook)）的經驗
• 擁有票務系統和幫助台流程的經驗

津貼和福利

• 佣金和獎金
• 旅遊津貼（旅費津貼、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 年假/病假
• 醫療索賠
• 光學和牙科索賠
• 快速發展的公司確保職業發展。

Responsibilities :

Able to do simple electrical work (single phase and three phase)
Have experience maintaining aircon, air compressor and cooling towers
Have experience maintaining stamping machines
Have soldering and welding experience
 

Candidate Requirements :

Candidate possess at least SPM
At least 2 years of work experience
Willing to work in Prai, Penang

Perks & Benefits

• Commission and bonus
• Casual dress code

• Diploma or Bachelor's Degree in Mechanical or Electrical Engineering, or a similar field.
• At least 2 years of work experience as a technician or engineer, preferrably in the packaging machinery industry.
• Must have basical Electrical and Mechnical Engineering knowledge.
• Exceptional verbal and written communication abilities to collaborate with several departments.
• High-level of attention to detail.
• Willingness to learn.
• Possesses a valid driver's license.
• Able to travel outstation to perform customer outdoor service duties from time to time.
• Conduct Factory Acceptance Tests before releasing machines to ensure the machine conforms to company quality standards.
• Maintaining and preserving documentation for audit purposes.
• Taking direction and executing on mechanical troubleshooting.
• Receives instructions on specific assignment objectives, complex features, and possible solutions.
• Perform ad hoc tasks from time to time as required by superiors.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Personal development opportunities

Responsibilities :

Able to do simple electrical work (single phase and three phase)
Have experience maintaining aircon, air compressor and cooling towers
Have experience maintaining stamping machines
Have soldering and welding experience
 

Candidate Requirements :

Candidate possess at least SPM
At least 2 years of work experience
Willing to work in Prai, Penang

Perks & Benefits

• Commission and bonus
• Casual dress code

Responsibilities :

Able to do simple electrical work (single phase and three phase)
Have experience maintaining aircon, air compressor and cooling towers
Have experience maintaining stamping machines
Have soldering and welding experience
 

Candidate Requirements :

Candidate possess at least SPM
At least 2 years of work experience
Willing to work in Prai, Penang

Perks & Benefits

• Commission and bonus
• Casual dress code

Responsibilities :

Able to do simple electrical work (single phase and three phase)
Have experience maintaining aircon, air compressor and cooling towers
Have experience maintaining stamping machines
Have soldering and welding experience
 

Candidate Requirements :

Candidate possess at least SPM
At least 2 years of work experience
Willing to work in Prai, Penang

Perks & Benefits

• Commission and bonus
• Casual dress code

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

職責：

能夠做簡單的電氣工作（單相和三相）
有空調、空壓機、冷卻水塔維修經驗
有沖壓機維修經驗
有錫焊、焊接經驗

候選人要求：

候選人至少擁有SPM
至少2年工作經驗
願意在檳城北賴工作

津貼和福利

• 佣金和獎金
• 休閒著裝要求