Total 155 IT Specialist job vacancies in Bukit Damansara

Job Responsibilities

- Job Summary: As a Google SEO Specialist, you will be responsible for developing and implementing effective Search Engine Optimization (SEO) strategies to improve the online visibility and organic search rankings of our company or client’s website and digital assets. Your expertise in optimizing for Google search algorithms and understanding of SEO best practices will be crucial in driving organic traffic, increasing website authority, and achieving business goals.

- Conduct comprehensive keyword research to identify relevant and high-traffic search terms for the company's products or services.

- Optimize website content, meta tags, headings, and URLs to improve search engine rankings and click-through rates.

- Perform on-page SEO audits to identify technical issues and opportunities for optimization.

- Develop and implement link-building strategies to improve website authority and domain credibility.

- Monitor and analyze website performance using Google Analytics and other SEO tools, providing regular reports on key SEO metrics and insights.

- Stay up-to-date of Google algorithm and search engine trends, adjusting SEO strategies accordingly to maintain and improve search rankings.

- Collaborate with content creators and marketing teams to ensure SEO best practices are integrated into content creation, landing pages, and blog posts.

- Optimize local SEO elements, including Google My Business listings and local directory citations.

- Work closely with web developers to implement technical SEO improvements, such as website speed optimization and mobile responsiveness.

- Conduct competitor analysis to identify strengths and weaknesses in their SEO strategies and develop tactics to outperform competitors in search rankings.

- Stay informed about industry best practices, new tools, and emerging SEO trends to enhance the effectiveness of SEO strategies.

- Provide SEO recommendations and guidelines to enhance the user experience and overall website performance.

Job Requirements

- Bachelor's degree in Marketing, Digital Marketing, Computer Science, or a related field.

- Proven experience in SEO strategy development and implementation, with a track record of improving organic search rankings and website traffic.

- In-depth knowledge of Google's search algorithms and ranking factors, including on-page, off-page, and technical SEO elements.

- Familiarity with SEO tools such as Google Search Console, SEMrush, Moz, Ahrefs, and others.

- Strong analytical skills, able to interpret data and make data-driven decisions to optimize SEO performance.

- Technical proficiency in website CMS platforms, HTML, CSS, and JavaScript to implement technical SEO changes.

- Excellent communication skills, both written and verbal, to effectively communicate SEO recommendations and insights to cross-functional teams.

- Ability to work independently and collaboratively in a fast-paced environment, managing multiple SEO projects and priorities.

- Understanding of content marketing principles and how they relate to SEO strategy.

- Detail-oriented mindset with a focus on staying up-to-date with the latest SEO trends and industry developments.

• Employee equity
• Commission and bonus
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Fitness membership
• Additional Leaves
• Additional Public Holidays
• Performance Bonuses
• Annual Salary Review
• Dental/Optical Allowance
• Medical Checkup Allowance

Job Description

• We are looking for a talented Senior Social Media Specialist to administer our social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals.
• As a Senior Social media specialist, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively.
• Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.

Job Responsibilities 

• Perform research on current benchmark trends and audience preferences
• Design and implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor SEO and web traffic metrics
• Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up-to-date with current technologies and trends in social media, design tools and applications
• Share knowledge within the team, and train junior executives.

Job Requirements

• Proven work experience as a Social media manager, at least 4 years experience.
• Hands on experience in content management
• Excellent copywriting skills
• Ability to deliver creative content (text, image and video)
• Solid knowledge of SEO, keyword research and Google Analytics
• Knowledge of online marketing channels
• Familiarity with web design
• Excellent communication skills
• Analytical and multitasking skills
• BSc degree in Marketing or relevant field

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Open culture

工作職責

- 工作摘要：作為 Google SEO 專家，您將負責制定和實施有效的搜尋引擎優化 (SEO) 策略，以提高我們公司或客戶的網站和數位資產的線上可見度和自然搜尋排名。您在優化 Google 搜尋演算法和了解 SEO 最佳實踐方面的專業知識對於推動自然流量、提高網站權威和實現業務目標至關重要。

- 進行全面的關鍵字研究，以確定與公司產品或服務相關且高流量的搜尋字詞。

- 優化網站內容、元標記、標題和 URL，以提高搜尋引擎排名和點擊率。

- 執行頁面搜尋引擎優化 (SEO) 審核，以確定技術問題和優化機會。

- 制定並實施連結建立策略，以提高網站權威和網域可信度。

- 使用 Google Analytics 和其他 SEO 工具監控和分析網站效能，定期提供關鍵 SEO 指標和見解的報告。

- 隨時了解Google演算法和搜尋引擎趨勢，並相應調整SEO策略，以維持並提高搜尋排名。

- 與內容創作者和行銷團隊合作，確保 SEO 最佳實踐融入內容創建、登陸頁面和部落格文章中。

- 優化本地 SEO 元素，包括 Google 我的商家列表和本地目錄引用。

- 與網頁開發人員密切合作，實施技術搜尋引擎優化改進，例如網站速度優化和行動響應能力。

- 進行競爭對手分析，以確定其 SEO 策略的優勢和劣勢，並制定策略以在搜尋排名中超越競爭對手。

- 隨時了解行業最佳實踐、新工具和新興 SEO 趨勢，以提高 SEO 策略的有效性。

- 提供 SEO 建議和指南，以增強使用者體驗和整體網站效能。

工作要求

- 擁有行銷、數位行銷、電腦科學或相關領域的學士學位。

- 在 SEO 策略制定和實施方面擁有豐富的經驗，在提高自然搜尋排名和網站流量方面擁有良好的記錄。

- 深入了解 Google 的搜尋演算法和排名因素，包括頁內、頁外和技術 SEO 元素。

- 熟悉 SEO 工具，例如 Google Search Console、SEMrush、Moz、Ahrefs 等。

- 強大的分析能力，能夠解釋數據並做出數據驅動的決策以優化 SEO 性能。

- 精通網站 CMS 平台、HTML、CSS 和 JavaScript，以實施技術 SEO 變更。

- 優秀的書面和口頭溝通能力，能夠有效地向跨職能團隊傳達 SEO 建議和見解。

- 能夠在快節奏的環境中獨立和協作工作，管理多個 SEO 項目和優先事項。

- 了解內容行銷原則以及它們與 SEO 策略的關係。

- 注重細節的心態，並專注於了解最新的 SEO 趨勢和行業發展。

• 員工股權
• 佣金和獎金
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 健身會員資格
• 額外的葉子
• 額外公共假期
• 績效獎金
• 年度薪資審核
• 牙科/眼科津貼
• 體檢津貼

 

Reponsibilities :

• To identify & develop business in commercial for domestic & international.
• To obtain Ocean Freight from carriers.
• To maintain good relationship with customers.
• To monitor and perform payment collections from customer. To assist superior on daily requirement

Requirements :

• Bachelor’s Degree / Diploma in Logistic/Transportation or equivalent.
• At least 3 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills.
• Deep understanding of the Logistics industry and have resources of logistics service providers.
• Preferable Chinese Speaking candidates.

Perks & Benefits

• Basic + Commision
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Annual leave
• Persoanal Development opportunities

職位描述

• 我們正在尋找一位有才華的高級社群媒體專家來管理我們的社群媒體帳號。您將負責創建原創文字和影片內容、管理貼文並回覆追蹤者。您將以一種有凝聚力的方式管理我們的公司形象，以實現我們的行銷目標。
• 作為高級社群媒體專家，我們希望您了解最新的數位科技和社群媒體趨勢。您應該具有出色的溝通能力，能夠創造性地表達我們公司的觀點。
• 最終，您應該能夠處理我們的社交媒體存在，確保高水準的網路流量和客戶參與度。

工作職責

• 對當前基準趨勢和受眾偏好進行研究
• 設計和實施社交媒體策略以符合業務目標
• 設定具體目標並報告投資報酬率
• 每天產生、編輯、發布和分享引人入勝的內容（例如原文、照片、影片和新聞）
• 監控 SEO 和網路流量指標
• 與行銷、銷售和客戶服務等其他團隊合作，確保品牌一致性
• 與追蹤者溝通，及時回覆查詢並監控客戶評論
• 監督社群媒體帳號的設計（例如 Facebook 時間軸封面、個人資料圖片和部落格佈局）
• 建議並實施新功能以提高品牌知名度，例如促銷和競賽
• 隨時了解社交媒體、設計工具和應用程式的最新技術和趨勢
• 在團隊內分享知識，並培訓初級管理人員。

工作要求

• 擁有豐富的社群媒體經理工作經驗，至少 4 年經驗。
• 內容管理實務經驗
• 優秀的文案寫作能力
• 能夠提供創意內容（文字、圖像和影片）
• 紮實的 SEO、關鍵字研究和 Google Analytics 知識
• 了解網路行銷管道
• 熟悉網頁設計
• 高超的溝通技巧
• 分析和多任務處理能力
• 行銷或相關領域理學士學位

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 開放文化

GENERAL JOB OVERVIEW

Handling office tasks, such as filing, generating reports and presentations file for the meeting and ordering from supplier. Prepared invoices on-time to avoid late billed to customer which will result delay in payment received for every month. 

DUTIES & RESPONSIBILITIES

• Process orders via multiple channel: Email, Phone, Order form, etc
• Check data accuracy in orders and invoices
• Preparing purchase order, details and GRN and referring the price through quotation.
• Preparing documentation for new order eg. Agreement, DO, Collection note, etc.
• Preparing invoices via OBM System.
• Contact clients to obtain missing information or answer queries.
• Liaise with the Logistics department to ensure timely deliveries
• Maintaining and updating accurate sales related information in MS Excel
• Updating salesperson’s schedules in Excel spreadsheets.
• Develop monthly sales reports & statistic
• Communicate important feedback from customers internally
• Stay up to date with new products of company.
• Preparing CIF (Customer Information Form) for any inquiries, upgrading request from customer or termination to Sales Team.
• Perform ad-hoc task assigned by supervisor as & when required.

QUALIFICATIONS

• Minimum Diploma holder in administrative, Marketing, Sales or relevant field.
• Proven work experience as a Sales administrator or Sales support (Min. 3 Years)
• Hands on experience with MS Office (MS Word, Excel & PowerPoint).
• Excellent organizational and multitasking skills
• Good communication skill (Both written & speaking) in English & Bahasa Malaysia.
• A team player with high level of dedication
• Ability to work under strict deadlines and pressure.
• Self-improvement and initiative of working skill

Perks & Benefits

• Regular team activities
• Open culture
• Personal development opportunities
• Corporate Priviledge Program

Responsibilities:

• Plan and monitor supply chain operations.
• Ensure premises, assets and communication ways are used effectively.
• Utilize logistics IT to optimize procedures.
• Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements.
• Monitor orders and arrange stocking of raw materials and equipment to ensure they meet needs.
• Interact with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
• Manage and track the shipment of final products according to customer requirements.
• Compile logs and records of warehouse stock, executed orders etc.
• Prepare accurate reports for upper management.

 

Requirements:

• Proven experience as logistics coordinator.
• Familiarity in customer service will be appreciated.
• Knowledge of laws, regulations and ISO requirements.
• Able to work with little supervision and track multiple processes.
• Computer-savvy with a working knowledge of logistics software (ERP).
• Excellent organizational and coordination abilities.
• Oustanding communication and interpersonal skills.
• Possess at least a Bachelor's Degree in Business Administration, Supply Chain Management or relevant field.

Perks & Benefits

• Commission and bonus
• Medical insurance

整體工作概述

處理辦公室任務，例如歸檔、產生會議報告和簡報文件以及向供應商訂購。按時準備發票，以避免延遲向客戶開立帳單，從而導致每月收到付款延遲。

職責和責任

• 透過多種管道處理訂單：電子郵件、電話、訂單表等
• 檢查訂單和發票中的數據準確性
• 準備採購訂單、詳細資料和GRN，並透過報價參考價格。
• 為新訂單準備文件，例如。協議、DO、收款單等
• 透過 OBM 系統準備發票。
• 聯絡客戶以獲取缺失的資訊或回答疑問。
• 與物流部門保持聯繫，確保準時交貨
• 在 MS Excel 中維護和更新準確的銷售相關信息
• 在 Excel 電子表格中更新銷售人員的行程。
• 制定每月銷售報告和統計數據
• 在內部傳達客戶的重要回饋
• 隨時了解公司的新產品。
• 準備 CIF（客戶資訊表）以回應客戶的任何詢問、升級請求或終止銷售團隊。
• 根據需要執行主管指派的臨時任務。

資格

• 至少持有行政、行銷、銷售或相關領域的文憑。
• 擁有豐富作為銷售管理員或銷售支援的工作經驗（至少 3 年）
• MS Office（MS Word、Excel 和 PowerPoint）的實務經驗。
• 出色的組織和多任務處理能力
• 良好的英語和馬來語溝通能力（書面和口語）。
• 具有高度奉獻精神的團隊合作者
• 能夠在嚴格的期限和壓力下工作。
• 工作技能的自我提升與主動性

津貼和福利

• 定期團隊活動
• 開放文化
• 個人發展機會
• 企業優惠計劃

Job Description

• Designing and creating online marketing content, including newsletters, brochures and promotional emails
• Collaborating with design or PR teams to create white papers, infographics and marketing videos
• Tracking and recording the performance of marketing campaigns and presenting this information to the marketing department and members of a company's management team
•  Identifying the effectiveness of marketing material by tracking metrics including conversion rates, customer loyalty and customer satisfaction
• Reviewing and analyzing consumer data to analyze effective marketing strategies and successful ways to increase brand awareness
• Assessing the return on investment (ROI) for marketing campaigns
• ⁠Networking with potential customers and industry professionals to grow brand awareness and promote the company's products

Requirements: 

• Bachelor's degree in marketing, communications, or a related field.
• Proven experience in marketing communication, preferably in a similar role or industry.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Strong copywriting skills and the ability to craft engaging content for diverse audiences.
• Proficiency in digital marketing tools and platforms, including social media management, email marketing, and analytics.
• Creative thinking and problem-solving abilities, with a passion for storytelling and brand building.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Experience with graphic design software and basic knowledge of design principles is a plus.
• Strong organizational and project management skills, with a focus on meeting deadlines and delivering results.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities

職位描述

• 設計和創建線上行銷內容，包括時事通訊、小冊子和促銷電子郵件
• 與設計或公關團隊合作創建白皮書、資訊圖表和行銷視頻
• 追蹤和記錄行銷活動的績效，並將此資訊提供給行銷部門和公司管理團隊的成員
• 透過追蹤轉換率、客戶忠誠度和客戶滿意度等指標來確定行銷材料的有效性
• 審查和分析消費者數據，以分析有效的行銷策略和提高品牌知名度的成功方法
• 評估行銷活動的投資回報 (ROI)
• ⁠與潛在客戶和行業專業人士建立聯繫，提高品牌知名度並推廣公司產品

要求：

• 行銷、傳播或相關領域的學士學位。
• 在行銷傳播方面擁有豐富的經驗，最好是在類似的角色或行業中。
• 出色的書面和口頭溝通能力，對細節有敏銳的洞察力。
• 強大的文案寫作能力以及為不同受眾製作引人入勝的內容的能力。
• 精通數位行銷工具和平台，包括社群媒體管理、電子郵件行銷和分析。
• 創造性思維和解決問題的能力，對說故事和品牌建立充滿熱情。
• 能夠在快節奏的環境中有效工作並同時管理多個專案。
• 使用圖形設計軟體的經驗和設計原理的基本知識是一個優勢。
• 強大的組織和專案管理技能，專注於按時完成任務並交付成果。

津貼和福利

• 員工股權
• 開放文化
• 個人發展機會

Responsibilities:

* Support and deliver strategic internal and external marketing plans that creatively advance reputation and business objectives.

* Prepare engaging social media content which includes video and photo shooting and editing

* Manage online & offline advertisement and sales campaigns on various e-commerce platforms such as social medias and editorials

* Create compelling marketing materials, including website content, social media campaigns, email marketing, and print collateral.

* Create shareable content appropriate for specific platforms to drive traffic and customer engagement.

* Stay updated with industry trends, emerging technologies, and best practices in marketing.

* Liaise and work closely with in-house team, agencies, media, external partners and vendors to ensure successful implementation of marketing activities and deliverables

* Counter services such as offline sales, appointment scheduling, cashier, registration and other ad-hoc tasks assigned by the Management

Requirements:

* Bilingual for English and Mandarin

* Bachelor's degree in Marketing or a related field.

* Proven work experience as a Marketing Executive or similar role.

* Creative skills, including writing, design and video editing

* Creative thinking and a passion for innovative marketing strategies.

WINGS THERAPY AND LEARNING CENTER (WINGS), Asia’s first AND only intensive therapy centre is seeking highly motivated FITNESS SPECIALISTS to join its EXCITING, VIBRANT AND DYNAMIC team.

We are seeking outgoing and upbeat fitness/sports coaches to work with children, teenagers, and young adults with physical disabilities.

In this role, you will assess, plan, evaluate, and provide safe therapies for special needs populations aged 5 to 25 years old. This includes designing individual fitness routines, setting goals, and engaging with the special needs communities in enjoyable and stimulating ways. Training in WINGS signature ground-breaking programmes will be provided.

This position offers a truly fulfilling experience and an opportunity to have fun while working. You will collaborate with a dedicated team of committed, passionate, and experienced therapy professionals.

This role is exclusively open to trainers and coaches with a genuine passion for enhancing the lives of special needs individuals from childhood through to young adulthood.

Responsibilities

• Assess the physical and health conditions of patients, create appropriate exercise plans, and monitor their progress.
• Support and assist physiotherapists in the administering of therapy treatments to patients.
• Manage and supervise various sports programmes for patients.
• Motivate patients during treatment to help them function optimally as well as improving strength, flexibility, balance, and coordination.

Requirements:

• Candidates should hold a Diploma or Degree in Sports Science or Kinesiology or possess a recognised certification in fitness training.
• Prior experience with special needs communities is advantageous, but recent or new graduates who are enthusiastic about learning are encouraged to apply as training will be provided.
• Positive and patient-centered with excellent communication and relationship management skills.

Please email your resume to hr@wingstherapycenter.com. We regret that only shortlisted candidates will be notified.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits:

• Client-centred focus with lovely ethics
• Diverse patient base with a strong paediatric focus
• Competitive salary packaging benefits
• Career advancement opportunities
• Training in relevant courses

ABOUT WINGS THERAPY AND LEARNING CENTER (WINGS)

Founded in 2017, WINGS is Singapore’s first intensive therapy centre to offer transformative therapies such as Pediatric Physical Therapy, Occupational Therapy, Early Intervention, Suit Therapy (NeuroSuit™ and TheraSuit Method®), Spider Cage Therapy, Universal Exercise Unit, Dynamic Movement Intervention (DMI), Cuevas Medek Exercises® (CME), Intensive Gait Training with LiteGait, Robotic Gait Training with Trexo Robotics, Task Specific Electrical Stimulation (TASES), Vibration Therapy with Galileo, Autism Fitness and Sports for The Special Child. WINGS also provides seating assessments, equipment consultations and dynamic orthotic solutions such TheraTogs and Dynamic Movement Orthoses®.

Since its inception, over 6000 babies, children, teenagers, and young adults have walked through our doors and found new options. At WINGS, our dedicated and highly trained therapists provide intensive programmes to help children and young adults with a broad range of conditions.

These include, but are not limited to: Cerebral Palsy, Developmental Delay. Traumatic and Anoxic Brain Injuries, Spina Bifida, Ataxia, Dystonia/Athetosis, Hypertonicity, Hypotonicity, Post-Stroke, Down Syndrome, Genetic Disorders, Metabolic Disorders, Prematurity, Torticollis/Wry Neck (head tilt), Muscular Dystrophy, Delays in Developmental Milestones, Hypotonia (weakness, low tone), Hypertonia (tightness, high tone), Gross Motor Incoordination, Motor Planning Difficulties, Gait Difficulties, Orthotic Concerns and Neurological Problems.

For more information, please visit:

www.wingstherapycenter.com

World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

1 MISSION OF THE DEPARTMENT

● To engage audiences across the globe to accelerate conservation impact and to build the WWF brand;

● To ensure a coherent ‘One Brand, One Voice’ by integrating and supporting the communications functions across the network (Practices and Country Offices);

● To facilitate and coordinate the development and alignment of the WWF network to a global brand and communications strategy;

● To provide a centre of excellence to the network and convene the communications community in terms of communications practice, and coordination across Practices, techniques, platforms, and digital media;

To provide common technology platforms network-wide to enable communication with the audience.

2 MAJOR FUNCTIONS

● Provides technical support to users of the different technology platforms, and keeps them up to date with the latest improvements done to the various systems;

● Builds and manages effective working relationships with the community of communicators;

Promote and establish a 'learning organisation' that improves the problem-solving capacity of our users by creating better access to knowledge.

3 Major Duties and Responsibilities

● Serves as an initial point of contact for the Technology & Applications Unit handling all the Level 1 queries and providing them advice on appropriate solutions

● Investigate and route the Level 2 and Level 3 queries to the respective development team members with sufficient background information on the query;

● Collect and analyse feedback submitted by members to the team's Zendesk email address;

● Effectively follows up and close Zendesk tickets with proper notes;

● Uses Mailchimp and/or similar tools to build a virtual community of communicators and sends out regular and relevant (ad-hoc/monthly) updates & newsletters to the users of different systems;

● Creates training manuals for the various technology platforms provided by the Unit and is responsible for keeping these documents up to date with the most recent developments;

● Conducts virtual calls with the community to demonstrate the changes implemented to our systems;

● Through the relationships built with the network, gather feedback & relay requirements to the development team to effectively help the team stay ahead of the user's needs;

● Continuously focus on improving our support processes and delivering high-quality customer support in line with the scaling of operations

4 PROFILE

Required Qualifications.

● Bachelor's Degree in a relevant field

● At least 3 years working in a communications role in a team handling technology platforms.

● Demonstrated experience in successfully providing technical and customer support would be preferred.

Required Skills and Competencies.

● An approachable communication style with the ability to ask the right questions to uncover the finer details;

● Displays a positive and problem-solving approach to working with others and empowering users; Ability to translate the technical detail into a business user-friendly structure;

● Experience in creating or reviewing training materials;

● Virtual facilitation skills, expertise in Zoom management, Web sites, and MailChimp;

● Excellent command of written and spoken English; other languages a plus;

● Proven experience using Zendesk ticketing system is a plus;

● Proven experience using any documentation tools is a plus;

● Embraces the WWF mission and values of the organisation: Courage, Integrity, Respect & Collaboration.

5 WORKING RELATIONSHIPS

Internal.

● Works very closely with the Head, Technology and Apps and Senior Specialist & Specialist in the Technology & Applications unit.

● Works closely with the Brand & Digital teams within the division.

● Works with the communication managers of the various WWF Network offices.

External.

● Occasionally interacts with external agencies.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

About Client

Award-winning international global payment solutions provider (FinTech). Headquartered in Singapore and with offices across 5 different countries, the client focuses on enabling seamless cross-border payments (B2B, B2C) by utilizing advanced technologies such as AI, blockchain and data analytics. Backed by a commitment to compliance, security and customer satisfaction, my client aims to create efficient and seamless global payment solutions.

Job Description:

• Handle full spectrum of HR operations, i.e., Recruitment, Payroll, Employee Matters, Work Pass Renewal, Welfare, Career Development, HR Strategic Plans etc
• Support development of HR strategic mid-term plans and initiatives that support business needs
• Manages and drive the talent acquisition process, which include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analysis of trends in compensation and benefits
• Maintains compliance with employment act and regulations, and recommended best practices; reviews HR policies and practices to maintain compliance
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Oversee the full spectrum of employees’ lift cycles from on boarding to off boarding, including confirmation, contract renewals and re-employment
• Oversee all other HR administrative work including compensation & benefits administration, work injury compensation & training administration

Requirements:

• Diploma in Human Resources or equalvant field
• Minimum 3 years experience
• Good written and verbal communication skills
• Info-Tech Cloud HR System experience is required
• Positive and high initiative
• Candidates with experience in FINTECH is a bonus
• Able to commence work immediately is a plus

*Kindly note that only shortlisted candidates will be notified. Thank you.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

This position works under the direct supervision of the Public Affairs Officer (or PAO designee) and supervises Emerging Voices (EV) Coordinators.

Main Responsibilities:

• Is the leading locally employed staff (LE Staff) adviser for the Mission’s Public Diplomacy (PD) engagement with the EV audience sector: primarily youth, minorities, and others who are able to influence Singaporean attitudes toward the U.S. using new, often digital, communication networks rather than prominent protocol positions or established institutions.
• Plans, develops, coordinates, oversees, and evaluates impact of all PD activities, projects and initiatives to engage EV audience sectors.
• Tracks trends in emerging networks through direct engagement, research, polling and statistical analysis and analytics.
• Designs and recommends PD strategies to connect with EV audience sectors to promote understanding of and support for U.S. policy and dispel inaccurate perceptions.
• Directly supervises three (3) staff (Experiential Learning Coordinator, Education Outreach Coordinator, and Exchanges and Alumni Coordinator).

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their application. Failure to do so may result in a determination that the applicant is not qualified.

• A university degree in Communications, International Affairs, American or Intercultural Studies, Marketing, or local equivalent, AND minimum of four (4) years of progressively responsible experience in a multilingual, multicultural, or multinational work environment with marketing, public relations, communication, or education duties as a significant part of the job is required. Experience with audience or market analysis and managing social media accounts is required. Plus, at least one (1) year of supervisory experience is required.

OR

• At least two (2) years of college or university studies in any field or other equivalent post-secondary education, AND minimum of six (6) years of progressively responsible experience in a multilingual, multicultural, or multinational work environment with marketing, public relations, communication, or education duties as a significant part of the job is required. Experience with audience or market analysis and managing social media accounts is required. Plus, at least one (1) year of supervisory experience is required.
• Must have excellent written and oral English communication skills, including public speaking, interviewing for evaluation purposes, and writing reports and material for publication.
• Must have strong analytic skills and the ability to conceptualize how best to use PD tools to move host-country attitudes in positive ways.
• Must have excellent customer relations, interpersonal, and cross-cultural communication skills and be able to identify and engage key figures critical to shaping local public opinion.
• Strong project management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present projects such as workshops, seminars, digital video conferences, panel discussions, lectures, and camps.
• The ability to use social media and mobile platforms, photo and video sharing sites, podcast creation tools, and basic photo and video skills are required.

Additional job details can be requested by emailing USEmbSingaporeHR@state.gov

Please note:

• Emailed applications and resumes are no longer accepted.
• To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms
• To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by May 5, 2024.
• Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.