Total 1 Facilitator job vacancies in The United States of America

RESPONSIBILITIES

• Process quotations, invoices, and other sales documents efficiently.
• Negotiate prices and terms with clients.
• Maintain and update CRM system to track sales performance.
• Follow up on inquiries and quotations promptly.
• Address customer feedback and complaints effectively.
• Manage debtors’ collections on a monthly basis.
• Prepare budgets and purchasing plans for management.
• Coordinate training arrangements with external trainers and team members.
• Develop and update business SOPs based on ISO standards.
• Run marketing campaigns for training, promotions, and events.
• Schedule and organize training logistics, including venue and materials.
• Coordinate HRD Claimable Course submissions with HRD Corp.
• Manage training submissions and approvals with government agencies.
• Coordinate logistics for training, meetings, and teleconferences.
• Assist in scheduling and coordinating training sessions.
• Communicate with participants before, during, and after courses.
• Provide technical support during virtual training sessions.
• Maintain documentation for training and certification programs.
• Gather feedback from trainees and trainers after each session.
• Ensure timely evaluation processes and prepare training reports.
• Collaborate with external trainers to maintain TMS quality.
• Support training development by preparing materials.
• Introduce SPS products and services to customers and prospects.
• Collaborate with team members on sales and marketing campaigns.
• Support activities or events based on client agreements.
• Establish affiliations with reliable institutes or training providers.
• Seek collaborations with government and international organizations.
• Attend SPS events, trade shows, or conferences as needed. 

REQUIREMENT

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Training Coordinator role.

• Organizational & Time Management: Efficiently manage tasks, prioritize
  deadlines, and maintain order in work processes.
• Communication & Interpersonal Skills: Clearly communicate with clients,
  trainers, and team members, while actively listening and empathizing with their needs.
• Problem-Solving & Adaptability: Quickly identify issues, find practical solutions, and adapt to changing priorities and procedures.
• Customer Focus & Service Orientation: Provide exceptional service to clients, promptly addressing their needs and concerns.
• Tech Proficiency & Analytical Thinking: Utilize CRM systems and software proficiently, while analyzing data to make informed decisions.
• Proactive & Resilient Attitude: Take initiative, anticipate challenges, and
  bounce back from setbacks with optimism.
• Collaboration & Leadership Abilities: Work effectively within teams, guiding external trainers and colleagues towards common goals.
• Continuous Learning & Cultural Sensitivity: Stay updated on industry trends, regulations, and best practices, while respecting diverse perspectives and backgrounds.
• Confidence & Accountability: Approach tasks with confidence, take
  responsibility for outcomes, and maintain integrity in all interactions.
• Creativity & Resourcefulness: Think innovatively, utilizing available resources efficiently to develop solutions and approaches.
• Networking & Confidentiality: Build professional relationships with industry
  partners, while maintaining confidentiality of sensitive information.
• Qualification: Possess a minimum of SPM qualification

*SPS’s HQ is only 500m from the MRT Train Station*