Total 638 Full-time Executive assistant job vacancies in Malaysia

The Project LSS Quality Executive is responsible for supporting the implementation and maintenance of the Quality Management System (QMS) at project sites, particularly for Large Scale Solar (LSS) developments. The role ensures that all construction and installation activities comply with ISO 9001 standards, regulatory requirements, client specifications, and approved methodologies, while promoting a strong quality culture across project teams.

Key Responsibilities

Quality Management & Compliance

• Assist in implementing and maintaining the Quality Management System (QMS) in accordance with ISO 9001, project specifications, and regulatory requirements.
• Ensure all site activities comply with approved method statements, inspection and test plans (ITP), and quality procedures.
• Monitor and verify material approvals, workmanship standards, and installation quality at site.
• Liaise with internal teams, consultants, and clients on quality-related matters.

QA/QC Inspection & Monitoring

• Conduct daily site inspections and quality checks for civil, mechanical, and electrical works related to solar farm construction.
• Ensure proper documentation and records are maintained for all inspections, tests, and approvals.
• Raise and track Non-Conformance Reports (NCR), Site Observation Reports (SOR), and ensure timely closure.
• Witness testing and commissioning activities where required.

Audit & Documentation Control

• Support internal and external quality audits at project sites.
• Maintain proper control of quality documents including drawings, method statements, ITPs, and reports.
• Prepare and submit quality reports, inspection records, and audit findings in a timely manner.

Continuous Improvement

• Assist in identifying quality issues, root causes, and implementing corrective and preventive actions (CAPA).
• Promote continuous improvement initiatives to enhance project quality performance.
• Support lessons learned documentation and implementation across projects.

Training & Awareness

• Support the implementation of Quality-related training and On-the-Job Training (OJT) at site.
• Promote quality awareness among site personnel to ensure adherence to standards and best practices.

Coordination & Support

• Work closely with Project Engineers, Site Supervisors, and subcontractors to ensure quality compliance.
• Support the QSHE Manager and Project Manager in achieving project quality objectives.
• Ensure timely communication of quality issues and progress updates.

• Bachelor’s Degree in Engineering (Civil, Mechanical, Electrical, or related discipline) or equivalent.
• Minimum 2–5 years of experience in QA/QC or Quality Assurance, preferably in solar, renewable energy, or construction projects.
• Basic knowledge of ISO 9001 Quality Management System and QA/QC practices.
• Experience in site inspection, documentation, and quality control processes is preferred.

Key Competencies:

• Strong attention to detail and commitment to quality.
• Good analytical and problem-solving skills.
• Effective communication and coordination abilities.
• Ability to work independently and in a team environment.
• Proficiency in MS Office and documentation control.

Turner & Townsend is seeking an experienced accountant to help run the finance function of Malaysia region.

• Manage end-to-end financial accounting for our entities in Malaysia which includes performing accounting, managing accrual and deferrals, preparing bank reconciliations and related schedules to the balance sheet.
• Preparation and submission of monthly management accounts (P&L and Balance Sheet) and related schedules as a part of Group reporting. Presentation of results and providing clarifications to the Country/Regional business Leaders, as and when needed.
• Driving forecast discussions with Country leaders. Assist with preparation of Annual budgets, and submission of monthly forecasts.
• Analysis with respect to project profitability and providing variance analysis to the business leaders on monthly basis, for driving further actions.
• Review invoices and expenses processed by our offshore services team, and ensuring accounting is accurate and acceptable. Initiate vendor payments through internet banking.
• Preparation of cash flow statements on weekly basis and driving related strategies from senior management.
• Interact with External Auditors (Annual activity) – provide necessary information, schedules, and explanations to ensure smooth and timely audits.
• Responsible for filing sales tax returns (GST/SST/VAT). Working closely with the tax advisors to finalize tax computations and filing annual tax returns.
• To become our finance systems champion and a finance subject matter expert to our business teams in SEA. Perform any other finance tasks as assigned from time to time by the Senior Manager.

The Quality Manager/Assistant Manager is responsible for supporting and ensuring the effective implementation of the company’s Quality, Safety, Health, and Environmental (QSHE) Management System. This includes ensuring compliance with international standards, ISO 9001 requirements, legal obligations, and client specifications across both corporate and project levels—particularly within solar farm operations.

Key Responsibilities

Quality Management & Compliance

• Assist in implementing and maintaining the company’s QSHE Management System in compliance with international standards, legal requirements, and local regulations.
• Plan, execute, and monitor ISO 9001 standards at corporate and project-site levels.
• Serve as liaison with relevant authorities and regulatory bodies for all Quality-related matters.
• Provide professional guidance and advice for effective implementation of the Quality Management System.
• Develop, lead, and promote Total Quality Management (TQM) excellence within the organization.

Continuous Improvement & Audits

• Drive continuous improvement of QSHE systems and implement practical mitigations for identified risks and concerns.
• Conduct inspections and internal quality audits across project sites (including solar farm operations), ensuring compliance with approved methods and standards.
• Prepare, review, and maintain detailed Quality Audit Reports and associated documentation.

Training & Development

• Design and implement Quality training programs and On-the-Job Training (OJT) to address competency gaps and improve risk mitigation.
• Promote a proactive quality culture through knowledge sharing and staff engagement.

Project QA/QC Execution

• Support Project Management Teams in developing and executing the Project Quality Plan (PQP) and QA/QC initiatives.
• Investigate and analyse Quality-related incidents, ensuring corrective and preventive actions are implemented to prevent recurrence.
• Ensure all project installations and processes adhere to approved quality methodologies.

Leadership & Coordination

• Lead sections of quality engagements, assign tasks, and review outputs for accuracy and completeness.
• Coordinate with clients and team members to ensure effective communication, timely progress reporting, and optimal service delivery.
• Support the Team Manager in managing tasks, resource allocation, and administrative functions.
• Drive team efficiency and accountability by monitoring utilization hours and performance outcomes.

• Bachelor’s Degree in Engineering (Civil and structural, Mechanical, Electrical or related field) or equivalent.
• Minimum 5–8 years of experience in QA/QC or Quality Management within EPC, Renewable Energy, or Construction sectors (Solar experience preferred).
• Sound knowledge of ISO 9001 standards, Total Quality Management, and relevant QSHE regulations.
• Proven experience with internal auditing, compliance, and process improvement.
• Strong interpersonal and communication skills for liaising with cross-functional teams and external authorities.
• Certification in Lead Auditor (ISO 9001) or equivalent is an advantage.

Key Competencies

• Excellent leadership and problem-solving abilities.
• Strong analytical, planning, and reporting skills.
• Attention to detail and commitment to continuous improvement.
• Proficiency in MS Office and quality management tools.
• Ability to work independently and collaboratively in dynamic project environments.

About the Role

As a REFASH Retail Partner, you will be at the forefront of managing our offline stores, with full responsibility for achieving sales targets, maintaining a high level of customer satisfaction, and ensuring that store operations run smoothly. This role will also prepare you for future growth opportunities within the REFASH organisation, allowing you to shape the success of our stores through innovative sales strategies, team management, and strong business ownership.

Key Responsibilities

Sales & Business Operations

• Drive sales initiatives to achieve targets, maximizing store revenue and profitability.

• ⁠⁠Plan weekly/monthly offline sales campaigns and align with stakeholders across different functions i.e. Marketing, Creative, Procurement

• ⁠Oversee the financial and sales performance of stores, ensuring alignment with company goals.

• Implement offline business strategies in line with broader company objectives.

• Prepare and analyze monthly sales reports to identify trends and areas for improvement.

Store Management & Visual Merchandising

• Maintain optimal store presentation through visual merchandising and strategic inventory placement.

• ⁠Ensure Inventory procurement targets are met monthly.

• Establish and uphold processes, sales, and service standards across offline retail locations.

Team Leadership & Development

• ⁠Lead hiring, training, and scheduling for both full-time and part-time retail staff.

• Conduct onboarding and training for new associates, fostering a culture of service excellence.

• Oversee day-to-day operations, delegating tasks to ensure seamless store functionality.

Customer Service & Relationship Management

• Maintain high standards of customer service, managing customer touchpoints such as cashiering and events.

• Work closely with our Customer Experience team to provide customer support across various communication platforms (Email, Social Media, WhatsApp).

• ⁠Manage relationships with sellers, including evaluating product drop-offs, negotiating offers, and resolving disputes.

Career Growth

At REFASH, we are committed to developing our talent. Successful candidates will have the opportunity to gain regional exposure and progress into higher roles within the organisation, managing our business across key markets in Singapore, Malaysia and Hong Kong.

About us

DRS is a legal consultancy specialising in commercial contracts relating to derivatives, financing and professional agreements. Trusted by banks, asset managers, hedge funds and trading firms across the globe, we provide solutions that deliver rapid and efficient negotiation and remediation of document portfolios.

Established in 2009, we have approximately 100 members of staff, operating both on-site and off-site from our bright and modern offices in London and Newcastle. Our market-leading team is led by our directors who all have extensive legal and industry expertise within financial services. We’re now establishing a base in Malaysia to work with existing and new clients across the Asia-Pacific region. Led by one of our existing senior team, we’re building on the strength of our existing business to develop a new and exciting offering for our clients.

We are already one of the UK’s largest providers of outsourced contract management services to the financial services industry. Our new base aims to provide us with a truly global reach

The Opportunity

You will join DRS as a Legal Assistant, organising and preparing files for upload, completing policy and process review, allocating legal negotiations, performing legal administrative tasks, verifying the accuracy of data, managing and delivering MI cases, assisting with executions and onboarding, supporting legal consultants with their caseload, reviewing documentation, extracting data from legal contracts, and performing monthly execution reconciliation.

You will be working with a leading industry practitioner in Kuala Lumpur, senior lawyers and experienced colleagues and collaborate with team members to improve the administration process.

You will be supported throughout by experienced colleagues and be able to continue to learn using the wealth of materials, including videos, presentations and guidance notes, available to you on the company’s learning management system.

We have immediate vacancies to join our team, offering competitive and flexible arrangements in our new Kuala Lumpur office.

Salary: MYR 4000 per month

Responsibilities

·        Manage your own workload.

·        Organise and prepare files.

·        Verify the completeness of MI cases.

·        Help provide information and wider reporting for internal DRS stakeholders and the client.

·        Collaborate with team members to improve processes and workflows.

·        Assist legal negotiators where possible with executions, workload and onboarding processes.

·        Allocate legal negotiations and perform legal administrative tasks.

·        Extract data from legal contracts.

·        Participate in conference calls and/or face-to-face meetings within the DRS team, as well as with clients.

·        Keep abreast of legal and regulatory developments in derivatives law and practice through research and use of the company’s learning management system.

Requirements

·        You’ll have at least a 2:1 Undergraduate degree in Law or equivalent degree. If your degree is in a different discipline, a legal conversion qualification (Graduate Diploma in Law or the Common Professional Examination) is desirable.

·        Interest in developing a career in Law.

·        Process driven and strong organisational and time management skills.

·        Excellent organisational skills and the ability to manage multiple tasks efficiently.

·        Strong attention to detail and accuracy.

·        Good verbal and written communication skills with highly developed interpersonal skills and ability to communicate effectively with people at all levels.

·        A proactive approach to problem-solving and quality assurance.

Our Culture

We pride ourselves on cultivating an informal working environment by having accessible senior management, open plan offices and a real team approach. We are pleased to have received The Sunday Times 'Best Small Company to Work for' award 2019 and 2020. We have a flexible working culture and ask for staff to attend the office for 2 core days a week but they’re welcome to attend more if preferred.

We’re a diverse firm; speaking over 20 languages, with staff from over 23 countries. Our inclusive, supportive and innovative team dynamic always strive to do the right thing for our clients, for our colleagues and for the business. We take pride in the work we do, in the decisions we make and in the interactions we have.

At DRS, we are dedicated to supporting your learning and development. As such, we offer an extensive career pathway to assist your growth and career goals, enabling you to envision a long-term future with us. There are many ways you can grow at DRS, depending on your own goals which your team lead will help with. To facilitate your progression through the career pathway, we provide a range of training material on our learning management system including, legal, technical and soft skills training. To help you settle into DRS, we have created support and coaching roles, along with accessible support elsewhere as well as an in-depth training programme, so you feel fully supported in your role.

We offer a sociable and collaborative culture; the relationships we build, both with each other and our clients, are what set us apart. We aspire to improve ourselves by knowing and understanding more each day, sharing knowledge and insight. We are dedicated to creating a team environment and each Friday we hold the ‘Breakfast Club’ where everyone in the company gets together (virtually) to discuss market developments, achievements and knowledge. We hold regular team meetings, weekly 1-2-1 sessions and quarterly company-wide updates from our CEO. We also offer a social side to coming to work; hosting regular social events, team lunches, activities and drinks/snacks.

We recruit on a regular basis as our teams are expanding quickly, due to a variety of growing client projects. Our recruitment process involves various stages in order to ensure you get a full picture of the company culture, the team you would be working with and the work you will be doing.

Equal Opportunities

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Return to work and flexible working conversations are also encouraged and supported.

Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics). If you require any adjustments for interview, please let us know and we'll be more than happy to accommodate.

We are dedicated to giving back and supporting our local community. As such, we have an annual charity plan that provides opportunities for our staff to take paid time off to help the local community. We are also an accredited living wage employer as we believe investment in our people is a true reflection of our company values.

Use of Data

If you apply to this position, we will hold personal data and your CV and/or application to DRS roles within our recruitment database (Workable) for a maximum of 24 months, for the purpose of considering you for this/ current and future roles. After this time your information will be deleted. If you wish for us to delete this information right away, please do let us know.

You can also view our prospective employee and all of our updated GDPR compliant privacy here: https://drs-als.com/terms-of-use

WHAT YOU WILL OWN:
Tasked with the care of a portfolio of partner accounts, you will be expected to:
- Have the ability to sell on the phone as second nature.
- Manage and grow the revenue of each account.
- Provide operational support when needed.
- Monitor each account’s performance metrics and ensure compliance with Foodpanda’s operational standards.
- Meet and/ or exceed the expected daily productivity in terms of the number of calls and sales.
- Meet requirements in the areas of documentation accuracy, partner approval and systems processing.
- A knack for objection handling, persuasiveness, instilling urgency and acting in a fast-paced fashion.
- Problem-solving comes as second nature; constantly striving to provide solutions which are in sync with company offers.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Role Overview

The Assistant Manager, Solutions is responsible for leading the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers. This role requires close collaboration with cross-functional teams—including Operations, Finance, Commercial, Tech, and Network Planning—to ensure the delivery of scalable, customer-centric logistics products that drive commercial and operational excellence.

The ideal candidate is a problem solver and strategic thinker with a strong background in logistics, capable of managing complex solutions and aligning multiple stakeholders in a fast-paced environment.

Key Responsibilities

1. Solution Development & Launch

• Design and implement tailored logistics solutions across ground and air transportation, customs, and supply chain optimization.
• Manage the end-to-end solution lifecycle—from initial requirements gathering to deployment and post-launch support.
• Ensure solutions meet customer expectations, align with operational capabilities, and achieve financial targets.

2. Stakeholder Collaboration

• Work closely with Operations, Finance, Tech, and Network Planning to create efficient and scalable logistics processes.
• Collaborate with the Commercial team to understand client needs and translate them into actionable solutions.
• Facilitate communication and coordination across departments to ensure alignment and successful solutions implementation.

3. Performance Monitoring & Continuous Improvement

• Leverage qualitative insights and quantitative data to guide solution decisions
• Gather feedback from stakeholders to identify improvement opportunities.
• Facilitate structured problem-solving discussions to drive clarity, decisions, and ownership.
• Lead continuous improvement efforts to enhance outcomes and customer satisfaction.
• Monitor progress, identify risks, and implement corrective actions.

4. Team Collaboration & Leadership

• Collaborate closely with Regional Solutions team to align local execution with regional strategies, frameworks, and priorities. 
• Promote a culture of innovation, collaboration, and excellence.
• Mentor and coach commercial team members involved in solution development.
• Contribute to the development of best practices and standard operating procedures.

Qualifications & Experience

• Experience: 4–5+ years in logistics, supply chain, or related roles, with hands-on experience in managing logistics solutions or product launches.
• Industry Knowledge: Experience in e-commerce, retail logistics, or 3PL is preferred.
• Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (Master’s degree a plus).
• Technical Skills
• In-depth understanding of cross-border logistics, air freight, customs, and delivery operations.
• Problem-solver able to translate customer challenges into clear, executable solution designs
• Strong data analysis skills; able to use performance metrics to guide decisions.
• Familiarity with logistics technology platforms or ERP systems is a plus.
• Project Management
• Ability to manage multiple concurrent projects with strong execution discipline.
• Structured and detail-oriented with strong organizational and planning capabilities.
• Strong leadership, prioritization, and decision-making capabilities. 
• Communication & Collaboration
• Excellent interpersonal and communication skills.
• Works well with regional teams remotely, keeping communication clear and timely across different time zones
• Proven ability to influence cross-functional stakeholders and drive results.

Global Snapshots is a core NIQ capability that brings the world’s markets into focus. By integrating data and delivering insights from multiple markets, it enables stakeholders to understand what is happening, why it is happening and what it means next – across categories, channels and geographies.

As part of the Global Snapshots team, you will play a key role in shaping how global and regional market trends are understood and communicated – both internally within NIQ and externally with clients. The role offers opportunities to partner with regional clients and partner with diverse teams to create client impact through insights.

Key Responsibilities

• Deliver high-quality global and regional market snapshots to clients
• Analyze market and category trends across geographies to identify whitespace and growth opportunities
• Ensure consistency and accuracy of data across markets and reporting cycles
• Develop a strong understanding of regional market data setup and nuances for day-to-day work
• Engage client partners to build relationships and ensure they are well supported
• Collaborate with Global Snapshots Delivery Team to ensure seamless data delivery and improve service efficiency
• Partner with local/regional teams on special projects such as presentations, Thought Leadership materials etc

ABOUT US

Teleport's on a mission to move things across Southeast Asia and beyond - faster, cheaper, and better than anyone else - to give big and small businesses access to affordable and reliable cross-border delivery, as fast as next-day.

Storytelling is a strategic function as we scale. It's how we build belief in what we do as an integrated eCommerce logistics specialist, but we don't act or sound like a traditional, dusty logistics company. We move fast, we speak like actual humans, and we aggressively avoid boring corporate jargon.

SUMMARY OF THE ROLE 

We are looking for a Senior Executive, Content Marketing Specialist to be the dedicated storyteller and the social-first voice of the Network Pod.

The global logistics market is highly volatile, driven by uncontrollable macro factors. Even so, our narrative is our anchor. Your job is to position Teleport’s network as the agile, reliable solution for airlines, ecommerce marketplaces and forwarders. You will not operate as a "service desk" taking content briefs; you will act as a proactive growth partner to the Product Marketer and commercial teams, ensuring your content maps directly to the B2B customer journey and captures the attention of busy freight forwarders and airline executives on platforms like LinkedIn.

Most importantly, you need two distinct storytelling gears:

1. Turning 'Something' into 'Something Matters': Taking a routine operational update or milestones and making the market care about it.
2. Turning 'Nothing' into 'Something': Keeping the narrative alive and engaging even when there is no "hard news" to share.

Note: This is a full-time, on-site role based in our headquarters in Kuala Lumpur, Malaysia (hybrid arrangement).

A DAY IN THE LIFE 

As a Senior Executive, Content Marketing Specialist, you are the daily execution engine for the Network Pod's narrative. Your day-to-day will focus on:

• Making the Mundane Meaningful: Transforming technical or standard update into compelling stories that position Teleport as a thought leader in logistics infrastructure and regional connectivity.
• Sales Enablement Translation: Taking the high-level social narratives you build and turning them into practical, bottom-of-funnel assets like 1-pagers and email sequences for the Commercial team to use in the field.
• Keeping the Narrative Alive: When there are no product launches or route expansions, you know how to build a narrative out of thin air. You will turn industry trends or a quick 5-minute chat with a BD Lead into a week's worth of engaging social content.
• The Social & DIY Creative Engine: Writing scroll-stopping LinkedIn content for our brand and executive pages. You don’t just write, you execute. You’ll script fast-paced videos and jump right into Canva or CapCut—either knocking out quick-turn edits yourself or prepping the script and brief for our video producers to finalise.
• The Repurpose Master (70% Repurpose / 30% New): You don't always need to reinvent the wheel. You will mine our archives of past footage, pitch decks, and technical operational updates, slicing them into multiple bite-sized social assets to maximise content lifespan.

WHAT WE'RE LOOKING FOR

• 2–4 years of proven experience in social media management, B2B content creation, or digital copywriting.
• Social-First Mindset: If you can write a great press release but struggle to write a 3-sentence LinkedIn hook, this role isn't for you. You must deeply understand social platform dynamics and what makes B2B buyers stop scrolling.
• Hands-on Content Chops: You know how to write a script with a strong visual hook, and you aren't afraid to independently cut a short-form video in CapCut or design a carousel in Canva to get a quick-turn story live.
• The "Remix" Muscle: You are resourceful. You know how to take one core message and turn it into an IG Carousel, a LinkedIn poll, a video script, and a newsletter snippet.
• Flawless Execution: Strong English proficiency with eagle-eyed attention to detail.
• Bonus: 
• Previous experience in aviation, freight forwarding, logistics, or e-commerce
• Experience working within a fast-paced content marketing or social media team

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Description

About EPOS

Backed by Ant International, EPOS is part of Antom’s global merchant payment services and a leading POS and digital payment solutions provider headquartered in Singapore. As we expand in Malaysia, we are building a high-impact sales team to drive merchant acquisition and scale the adoption of digital payment solutions.

Job Summary

As a Channel Partnerships Executive / Senior Executive, you will support the development and execution of EPOS’ partner ecosystem to drive merchant acquisition across Malaysia. You will work closely with channel partners such as POS resellers, telco dealers, distributors, and industry associations to promote and deploy EPOS payment solutions and Mini Programmes to SME merchants.

This is a hands-on, execution-focused role where you will be responsible for partner outreach, onboarding, activation, and ongoing relationship management. You will play a key role in ensuring partners are equipped, engaged, and productive in driving merchant referrals and activations.

What You’ll Do

• Identify, reach out to, and support onboarding of potential channel partners across Malaysia
• Assist in managing and maintaining relationships with partners to drive consistent merchant referrals
• Support partner activation by coordinating training sessions, product briefings, and sales enablement activities
• Work closely with partners to promote EPOS solutions and drive adoption among SME merchants
• Conduct regular follow-ups with partners to ensure engagement and address any operational challenges
• Support joint sales activities, including field visits, events, and partner-led merchant engagements
• Gather feedback from partners on market trends, product gaps, and customer needs, and share insights with internal teams
• Collaborate with internal stakeholders (sales, marketing, product) to ensure smooth execution of partner initiatives
• Represent EPOS at events, trade shows, and partner activities when required

Requirements

• At least 3–5 years of experience in sales, partnerships, or business development, preferably in fintech, payments, POS, telco, or related industries
• Strong interest in channel partnerships and SME acquisition
• Comfortable with outreach, relationship management, and on-ground execution
• Good communication and interpersonal skills, with the ability to engage partners and merchants effectively
• A proactive and hands-on attitude, with willingness to learn and grow in a fast-paced environment
• Basic understanding of commercial concepts (e.g., pricing, margins, partnerships) is a plus
• Able to work independently while collaborating closely with cross-functional teams
• Willingness to travel within Malaysia for partner meetings and fieldwork

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Support top management and National ESH in driving ESH and security excellence at the Senai site through effective implementation of strategies, culture building, and adherence to corporate standards.

The role ensures compliance with legal and regulatory requirements, promotes Behavior Based Safety and Sika minimum standards, supports the implementation and maintenance of the Sika Management System in line with ISO 9001, ISO 14001, and ISO 45001 standards, and conducts ESH audits while monitoring performance trends and follow up actions.

EHS Strategy and Program Implementation

• Support the development and implementation of EHS and security strategies aligned with corporate and regional initiatives for the Senai plant.

• Work closely with National ESH, QA, and Compliance teams to deploy new programs, audit frameworks, and report standards across the site while ensuring effective communication at all levels of the organization.

Policies, Management Systems and Documentation

• Support the development, review, and update of EHS policies, procedures, and guidelines in accordance with corporate standards and regulatory requirements.

• Coordinate periodic reviews of the Sika Management System (SMS) for the Senai site and work with the QA department to update and standardize procedures.

• Ensure proper documentation control and that only approved documents are used within the organization.

Audits, Risk Assessment and Corrective Actions

• Coordinate and perform internal EHS and security audits using regional tools and prepare reports or dashboards in a timely manner.

• Conduct regular safety walks and risk assessments with site leadership to identify hazards and implement appropriate corrective and preventive actions.

• Ensure timely follow up and closure of non-conformities and audit findings.

Training and Awareness

• Develop and deliver EHS and security training programs for employees at all levels to promote compliance and strengthen the EHS culture.

• Coordinate training programs related to quality, environmental, safety, and health requirements for relevant staff.

Incident Management and Reporting

• Support and lead investigations into EHS incidents, accidents, and near misses at the Senai site.

• Conduct root cause analysis, implement corrective actions, and prepare detailed incident reports.

• Ensure timely reporting to management, authorities, and group functions while supporting other Sika Malaysia sites when required.

Performance Monitoring and Compliance

• Monitor EHS and security performance through corporate or country defined KPIs and metrics.

• Manage reporting systems such as SpheraCloud and support improvement actions based on leading and lagging indicators

Supplier and Contractor Management

• Collaborate with Procurement to evaluate the EHS performance of suppliers and contractors and ensure compliance with company EHS standards throughout the supply chain.

Regulatory Compliance and External Liaison

• Stay updated on relevant EHS regulations and ensure the site remains compliant with all applicable legal and regulatory requirements.

• Liaise with consultants, statutory bodies such as DOE, DOSH, and BOMBA, and certification bodies on matters related to quality, environmental, security, health, and safety compliance.

Continuous Improvement

• Support continuous improvement initiatives to enhance EHS, security, and QA practices at the Senai site and across Sika Malaysia.

Security Responsibilities

• Oversee site security operations, including management of static guards and protection of critical areas such as the server room.

• Enforce site security rules and ensure proper control of people and vehicle access.

• Maintain visitor logs, conduct security checks, and coordinate with IT to ensure controlled access to the server room.

• Ensure confidentiality of company information and adherence to information security policies

Others

• Perform any other duties assigned from time to time.

Limitations of Authority

• No purchase of equipment and / or materials without approval from OM/ GM

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Support top management and National ESH in driving ESH and security excellence at the KK site through effective implementation of strategies, culture building, and adherence to corporate standards.

The role ensures compliance with legal and regulatory requirements, promotes Behavior Based Safety and Sika minimum standards, supports the implementation and maintenance of the Sika Management System in line with ISO 9001, ISO 14001, and ISO 45001 standards, and conducts ESH audits while monitoring performance trends and follow up actions.

EHS Strategy and Program Implementation

• Support the development and implementation of EHS and security strategies aligned with corporate and regional initiatives for the KK plant.

• Work closely with National ESH, QA, and Compliance team to deploy new programs, audit frameworks, and report standards across the site while ensuring effective communication at all levels of the organization.

Policies, Management Systems and Documentation

• Support the development, review, and update of EHS policies, procedures, and guidelines in accordance with corporate standards and regulatory requirements.

• Coordinate periodic reviews of the Sika Management System (SMS) for the KK site and constantly update and standardize procedures accordingly. Educate team members at KK on the changes and have constant briefings on SMS topics

• Ensure proper documentation control and that only approved documents are used within the organization.

Audits, Risk Assessment and Corrective Actions

• Coordinate and perform internal EHS and security audits using regional tools and prepare reports or dashboards in a timely manner.

• Conduct regular safety walks and risk assessments with site leadership to identify hazards and implement appropriate corrective and preventive actions.

• Ensure timely follow up and closure of non-conformities and audit findings.

Training and Awareness

• Develop and deliver EHS and security training programs for employees at all levels to promote compliance and strengthen the EHS culture.

• Coordinate training programs related to quality, environmental, safety, and health requirements for relevant staff.

Incident Management and Reporting

• Support and lead investigations into EHS incidents, accidents, and near misses at the KK site.

• Conduct root cause analysis, implement corrective actions, and prepare detailed incident reports.

• Ensure timely reporting to management, authorities, and group functions while supporting other Sika Malaysia sites when required.

Performance Monitoring and Compliance

• Monitor EHS and security performance through corporate or country defined KPIs and metrics.

• Manage reporting systems such as Sphera cloud and support improvement actions based on leading and lagging indicators

Supplier and Contractor Management

• Collaborate with Procurement to evaluate the EHS performance of suppliers and contractors and ensure compliance with company EHS standards throughout the supply chain.

Regulatory Compliance and External Liaison

• Stay updated on relevant EHS regulations and ensure the site remains compliant with all applicable legal and regulatory requirements.

• Liaise with consultants, statutory bodies such as DOE, DOSH, and BOMBA, and certification bodies on matters related to quality, environmental, security, health, and safety compliance.

Continuous Improvement

• Support continuous improvement initiatives to enhance EHS, security, and QA practices at the KK site and across Sika Malaysia.

Security Responsibilities

• Oversee site security operations, including management of static guards and protection of critical areas such as the server room.

• Enforce site security rules and ensure proper control of people and vehicle access.

• Maintain visitor logs, conduct security checks, and coordinate with IT to ensure controlled access to the server room.

• Ensure confidentiality of company information and adherence to information security policies

Others

• Perform any other duties assigned from time to time.

Limitations of Authority

• No purchase of equipment and / or materials without approval from OM/ GM

Project Support & Coordination

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.

Monitoring & Reporting

• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Stakeholder Engagement
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

• To perform food handling tasks that require prolonged walking and standing duration.
• Ensure compliance to Food Safety and Hygiene practices at all time. 
• Attend to customers’ needs and requests for food with the best customer service quality. 
• Ensuring all the food products are in perfect conditions and correctly priced at all times.
• Upkeep cleanliness and hygiene standards at all time.
• Cash handling and able to perform daily food handling and housekeeping chores.
• Having Food and Beverage and Café working experience is an additional advantage. 

About the Company:

CapBay is a multi-award-winning FinTech platform specializing in Supply Chain Finance and P2P Financing. We are on a mission to provide smart, technology-driven financing solutions to businesses, helping them grow and thrive in a digital economy. Having been recognized globally for our innovation and impact, we are looking for high-caliber professionals who are passionate about reshaping the financial landscape.

About the Role:

We are seeking a detail-oriented Senior Executive to oversee our financial reporting and general ledger functions. Unlike a traditional operational role, your focus will be on the integrity of our financial data. You will bridge the gap between various departmental reports and the final accounts, ensuring our monthly closing is seamless, accurate, and fully documented.

This is a pivotal role for an accounting professional who loves technical reconciliations and maintaining a "clean" set of books in a fast-paced FinTech environment.

Key Responsibilities:

In this role, you will be expected to:

• General Ledger & Month-End Closing: Lead the month-end closing process by ensuring all journals, accruals, and adjustments are accurately posted.
• Reconciliations: Perform detailed reconciliations between platform reports (AR) and the accounting system to ensure data consistency and integrity.
• Financial Reporting: Prepare timely monthly, quarterly, and year-end financial statements and management reports.
• Audit & Documentation: Maintain high standards of documentation for all accounting entries to ensure a "ready-to-audit" state at all times.
• Tax & Statutory Compliance: Handle corporate tax computations, SST filings, and other statutory requirements.
• Liaison: Coordinate with external auditors and tax agents to facilitate smooth annual audits.
• Process Excellence: Work closely with the Accounts Payable, Treasury and other teams to ensure all sub-ledger activities are correctly reflected in the General Ledger.

Key Qualifications and Requirements:

We are looking for someone who is:

• Education: Bachelor’s Degree in Accounting/Finance or professional qualification (ACCA, CPA, MICPA, etc.).
• Experience: Minimum of 3 years of experience in accounting, with a strong foundation in full-set accounting principles (General Ledger, Consolidation, and Reporting).
• Excel Mastery (Must-Have): Highly proficient in Microsoft Excel (Advanced formulas, Pivot Tables, and data management) to handle large data sets and reconciliations.
• Software: Experience with Oracle NetSuite is a significant advantage.
• Analytical Skills: A sharp eye for discrepancies and the ability to reconcile complex data from multiple sources.
• Mindset: Proactive, organized, and capable of working independently to meet strict reporting deadlines.

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Stakeholder Engagement
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

We are looking for a treasury executive to join our Malaysia Finance Team.

Key Responsibilities

●       Execute daily fund settlement activities, including processing payables, employee expense reimbursements, and internal fund transfers with accuracy and timeliness.

●       Monitor daily cash balances across bank accounts to ensure the company has enough liquidity to meet obligations

●       Establish and maintain an efficient account structure to support evolving business needs, ensuring all signatory authorities align with company compliance policies and internal control standards.

●       Handle bank account operations, including opening/closing accounts

●       Support system integration initiatives, including host-to-host connectivity setup and maintenance, when required.

●       Maintain accurate and up-to-date financial records, ensuring proper documentation is retained for all transactions.

●       Respond promptly and professionally to inquiries related to accounts and payables from internal and external stakeholders.

●       Assist in annual audits by preparing required documentation, coordinating with auditors, and collaborating across departments to resolve discrepancies and fulfill audit requests.

●       Bachelor’s degree in Finance, Accounting, Business Administration, or a related field (preferred).

●       1-2 years of relevant experience in cashiering, treasury operations, accounting, or financial administration.

●       Strong attention to detail with excellent organizational abilities.

●       Proficient in Microsoft Excel and comfortable working with large datasets.

●       Solid understanding of financial regulations and payment systems.

●       Excellent verbal and written communication skills.

●       Fluent in both Mandarin and English (spoken and written).

Job description

Cultivating solid relationships with clients through the provision of exceptional after-sales service.
Creating a positive onboarding experience for new clients.
Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
Provide training and overall guidance to enable clients to fully utilize product features and benefits.
Foster strategic client relationship for Non-FI customers & deliver against financial KPI, for customer retention and cross selling of company’s products and services
Regularly communicate with clients to provide updates and gather feedback. And provide regular feedback to management regarding customer comments and feedback on our products and services.
Address client concerns and provide timely solutions.
Handle daily incoming and outgoing customer calls and email.
Keep detailed records of customer interactions and transactions, including inquiries, complaints, comments, and actions taken.
Ensure compliance with all company policies, procedures, and standards.
Perform and achieve assigned KPIs.
Contribute to team efforts by accomplishing related results as needed.

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.   

 RESPONSIBILITIES  

• Summarize data in tables, charts, and graphs  
• Analyze and interpret sales data 
• Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations  
• Review data for errors and inconsistencies  
• Use internal tools and data sources  
• Independently discusses analysis design to best answer client questions with CBP/client  
• Discuss design and calculate the Quantified Business Opportunity  
• Drive time/cost-effectiveness on the project  
• Support meeting the COE objectives as a whole  
• Inspire peers and co-workers  

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

WHAT YOU’LL DO:

• Handle insurance policy issuance, including generating accurate quotations and preparing cover notes within set timelines.
• Work closely with customers to gather required documents and ensure a seamless policy issuance process.
• Carefully review documents and cover notes for accuracy and completeness, enabling timely policy activation.
• Coordinate with insurance providers to follow up on pending approvals and ensure smooth processing.
• Manage customer accounts, addressing inquiries and maintaining satisfaction with our products and services.
• Contribute to team efforts by meeting sales and renewal targets.

WHAT WE EXPECT OF YOU:

• Minimum diploma in business, communications, or a related field.
• At least 2 years of experience in a customer service role, preferably handling email and WhatsApp communications.
• Proven hands-on experience in insurance issuance is a must.
• Experience in the insurance industry is a strong advantage.
• Strong attention to detail and excellent organizational skills.
• A customer-focused mindset with strong communication and problem-solving abilities.
• Self-reliance and adaptability to handle responsibilities independently.
• Leadership potential and a desire to grow into a people management role.