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Role Responsibilities
Overview
· Delivering digital collections experiences to our client base with a keen eye for the future. The role is expected to lead the growth and development of the eCommerce proposition in the cash value chain and the impact on the digital collections value proposition for the future.
Strategy
· Driving the eCommerce agenda that will enhance the underlying Product Fee, float and attract liability balances
· Providing inputs on the development of the wider Cash agenda and develop and drive initiatives under those
· Lead specific initiatives to gain broader market share, support key client implementations from product management perspective, win share of mind, demonstrate subject matter expertise to help teams across regions/countries and support sales and relationship management teams during clients pitch, RFP and mandate processes
· Define future revenue streams in line with the identified new or enhanced product strategy
· Manage both cost and investment of product build, through optimized implementation plans
Business
· Have hands-on execution and driving key product initiatives that will include launching new products in existing and new markets, enhancing existing capabilities and features for Straight2Bank Pay.
· Ability to identify opportunities to enhance the overall product value proposition and experience
· Drive Product Innovations and Commercialisation with Sales, RMs and Country Teams
· Own P&L responsibility for Straight2Bank Pay product offering
· Interact with functional and cross functional stakeholders across Sales, Relationship Management, Product Development, Operations, Technology, Service, CFCC, Risk Functions, DCDA etc on global and country basis to ensure product agenda’s are prioritized and activities are aligned and delivered in line with the Product, Country & Segment Agenda
· Support sales teams via deal engagements, identifying and executing opportunities to drive revenue growth
· Develop /Refresh Client value propositions product collaterals for periodic internal and external distribution.
· Regular learning and awareness sessions with sales/RM to further strengthen bench strength
· Provide product advisory support to Sales and implementation during pre-sales (understanding and defining solutions) and support initial implementation kick-off meetings/ process
· Defining and validating business case requirements in coordination with the Product Development team
· Organize rollout calls with country product managers
· Perform regular market intelligence on competitors’ offering and initiatives. Be market and competitor aware.
· Periodically, analyse the drivers for new trends through external exchanges and regular feedback from sales/ implementation teams/ RMs to ensure continuous relevance of our product solutions to clients
Processes
· Proven knowledge in terms of mapping, designing, and implementing omnichannel integration processes to deliver superior solution, service and sales experiences
· Display awareness and understanding of the Risk Frameworks for Transaction Banking
· Work with risk and compliance on improving the existing framework to facilitate business growth.
· Providing clear business case for justification and investment
Risk Management
· Take the initiative regarding regulatory, reputational, and ethical matters to ensure compliance
· Coach and manage the team in these matters and ensure they are adequately trained in and cognisant of regulatory, reputational, and ethical risks
· Embed in Team culture - the Group’s values and code of conduct to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes, and applicable regulations.
· Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate escalation to Regional / Country Banking Heads and Group/governance committees, as appropriate
Governance
· To own and be responsible for the management of the product program and keep products updated with relevant regulatory, market and clients requirements for Straight2Bank Pay
· Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and where required, oversee changes in these areas
· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role to ensure product compliance.
Regulatory & Business Conduct
· Take personal responsibility for embedding the highest standards of ethics, including regulatory & business conduct within team & across SCB. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Our Ideal Candidate
· 10+ years’ experience in banking industry with 5 years of working experience in fintech or relevant industries.
· Master’s Degree or professional certification or membership is an added advantage
· Deep knowledge of cash management products and good understanding of multinational and local corporate and FI segment client’s needs.
· Experience with owning the entire product lifecycle, from inception to launch and ongoing product management/enhancements.
· Experience working with a leading payments service providers or in the e-commerce/ mobile financial services domain would be an added advantage.
· Proven track record in building and deploying digital products / solutions that have created significant value for customers and contributed to revenue growth.
· Displays challenger mindset and collaboration in engaging, reviewing, revising, or co-creating products and relevant governance frameworks within the organization with a broad range of stakeholders.
· Strong business project management skills, with proven track record of managing multiple projects.
· Strategic thinker with demonstrated ability to drive results and influence without authority across a global organization in a matrix environment.
· Out-of-the-box, innovative thinking coupled with an enthusiastic “can-do” attitude.
· Self-directed and able to find answers and solutions with minimal guidance.
· Strong interpersonal skills with demonstrable very good stakeholders’ management.
· Experience in setting up commercialization plans for products.
· Creative mind and open to feedback and alternative perspectives
· Experience working across multiple markets
· Strong persuasive skills and results-orientation to create win-win partnerships
Role Specific Technical Competencies
· Cash Management
· Product Management
· Project Management
· Communication
· Strategic & Future Thinking
· Analytical
· Leadership and People
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
This role is under Frontline and Business Performance Team which in turn is part of the broader CCIB Business Development Team. The team owns a portfolio of productivity and frontline capability enablement tools, frontline sales processes, management and sales insights engines and recommendation tools as well as coordinate strategic workforce planning.
The incumbent will work closely with the team head on a wide range of initiatives including:
· CRM Process Ownership – Design target state of the core sales processes and prioritisation of deliverables across the modules; work closely with the CRMx Product Owners and the businesses to implement required enhancements on CRM tool (CRMx) as we work towards the target state.
· CRM and Management Reporting - Deliver key commercial insights from the output of the core sales processes to Management; ensure reporting within the system is accurate and validated; maintain data quality and completeness across all modules
· Frontline Engagement and Feedback – Regularly engage with a global panel of RM / ARM representatives to gather feedback, identify pain points and serve as the “voice of frontline” for other stakeholders e.g. COO, Product, Compliance, etc.
· Project-based initiatives – Act on the feedback from frontline to drive change via initiatives for process improvement, filling existing gaps, etc.
Strategy
· Understand CCIB business strategy and the Business Development role in driving the delivery of our client proposition, commercialisation, and frontline effectiveness
Business
· Ensure alignment with the frontline, functional stakeholders, BPMs and BD for the seamless execution of our business strategy.
· Lead the design and documentation of the frontline activities; find the accurate platform to act as a repository of such documentation.
· Identify opportunities to optimise RM processes – driving improved sales effectiveness and organisational efficiency.
· Ensure strong frontline awareness of key operating model changes impacting clients, Relationship Managers, and the broader teams.
· Collaborate with cross functional teams (e.g., Finance) to analyse Client Performance data and draw insights from the analysis which better enable accelerated, sustainable business growth and client relationship depth.
· Work closely with Business Planning Managers (BPM) / Product Partners on key initiatives to ensure data requirements in new CRM system align with business needs.
Processes
· Drive internal and external process improvements, consulting with the business (cross product and cross regions) teams to understand needs and pain points related to tools support, solve workflow problems, and ensure internal tools and automation systems are fully leveraged
· Work with the Business Process or Policy Owner(s) to enhance or simplify process flow and design
· Understand and assimilate detailed and complex business processes across multiple regions and products. Identify key changes in process required to enable speed, accuracy, scalability and effectiveness
People & Talent
· Demonstrate ability to work effectively across multiple markets and navigate geographical and regulatory complexity
· Engage effectively at all levels of the organisation, including senior management to shape and influence the Business Management agenda
· Lead through example and build the appropriate culture and values, embedding a high level of team engagement
· Ensure ongoing training and development for professional and personal growth
· Manage and mentor the next group of leaders in the team
· Play an active role in upskilling the team’s business knowledge, provide regular feedback on soft skills
Risk Management
· Ability to manage risk, make timely decisions, develop solutions and facilitate mitigating actions.
Governance
· Ensure awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.
· Deliver effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· BD MT
· Management and Country Leadership teams
· BPMs
· Senior Bankers, GAMs, RAMs, FAMs
· Product Partners (GCM, TB, FM)
· CRMx Product Owners, Tech squads
Our Ideal Candidate
· Education: Bachelor’s degree required
· 8+ Years of Relevant Experience in Banking process and Analytics
· Excellent interpersonal and communication skills
· Effective stakeholder management
Role Specific Technical Competencies
· Knowledge of banking processes and policies
· Implementation of solutions to address frontline needs/ gaps
· Ability to simplify and find efficiencies in processes
· Critical thinking and problem-solving in relation to systems and data transformation
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Strategy
· Remediate Trade Replication issues from Trade Processing system to Sabre
· Prepare reporting metrics and adherence to standards. Update management about the daily/weekly/monthly process on regular basis
· Strategically think, identify gaps, and automate processes demonstrating efficiencies and benefit.
· Create requirement documents and ensure deliveries confirm to the requirements
· To provide a high quality in the Data Management. Ensure timely updates of Static & Market data in the respective processing systems.
· To ensure adherence to processes and controls as detailed in the DOI.
· To ensure timely, accurate and error free processing.
· Fix Trade booking, pricing, and reconciliation issues in Financial Markets on Day 0
· Flexibility to adapt and learn business requirements within reasonable timeframe
· Develop Tools using AI/ML driving business benefits for wider Middle Office teams
· Create Efficiency in Middle Office process by AI/ML technology adaption
Business
· Sabre Middle Office is integral part of Middle Office which covers Static and Market data processing across regions and various processing systems.
· This is front Office support-oriented role which requires extensive knowledge of Products, systems, and Middle Office functions
· Support Front Office traders to assess if the Risk and P&L is correct.
· Document root cause, analyse processes and bring change
· Able to supervise technology deliveries. Create and maintain Middle Office book of work required from Technology teams
· Able to make accurate decisions under pressure with proper documented justification
· Triage issues and provide fix on urgent basis
Processes
· To support across Time zones (SG/UK/US) hours support on need basis.
· Ensure all DOI’s are reviewed and updated on time.
· Provide proper training and KT to new joiners in the team.
· Ensure all areas of responsibility comply with policies and procedures. Contribute towards development of control framework to ensure compliance with internal policies, procedures.
· Proactively identify opportunities of value addition and work with Technology, Modelling, and other teams to provide world class service experience
People & Talent
· Continuous improvement in productivity and Accuracy to the standards prescribed for the processes from time to time
· Carryout ad-hoc responsibilities set by the Unit Head from time to time.
· To work on improvement of productivity and standardize the process from time to time to meet the necessary regulation/procedures/guidelines prescribed by Company/Group from time to time
· Assist department in carrying out any special tasks or projects that may be required from time to time as assigned by unit head.
Risk Management
· Processing and Decision making as per the Department Operating Instructions and within the timeliness and accuracy standards specified.
· Upholding the values of the Group and Company always.
· Compliance with all applicable rules/regulations of company and Group Policies.
· Ensure compliance with Group KYC, AML and Sanctions Policy / Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager.
· To take necessary tests and training as per Group and Company Requirements.
· To ensure that administrative control procedures are followed by staff under supervision and escalate as per procedure.
· To perform Disaster recovery test and BCP test from time to time.
· To execute Business Continuity Plan and Disaster Recovery Plan.
Governance
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Front Office Traders
· Product Control
· Technology
· Market Risk
Other Responsibilities
· Embed Here for good and Group’s brand and values in Singapore Middle Office Sabre Team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).
Our Ideal Candidate
· 7+ years of work experience in Financial Markets
· Product knowledge across Interest Rate Derivatives, Credit, Equities and FX Options is critical
· Able to write effective code in Python, Use of Power BI or Tableau tools, as well as technical skills to troubleshoot code level errors
· Knowledge on Machine Learning / AI tools, able to independently develop small programs using the available framework in SCB
· Excellent verbal, presentation and written communication skills
Role Specific Technical Competencies
· MS Office
· Static and Market data analysis
· Trade Reconciliations
· Pricing exceptions resolution
· Murex Trade Booking and Pricing
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
· Demonstrate good understanding of the clients’ strategy, business activities, banking needs and the markets in which they operate. Leverage existing relationship established by the GAM/ seniors with the clients’ high level (C suite) executives and actively engage with them.
· Takes personal responsibility to provide support, advice and help to improve efficiency and service quality to the clients. Highlight successes and escalate issues early to relevant seniors.
· Constantly evaluate the client portfolio to ensure the efficient use of our balance sheet and good returns in line with the value, risk appetite and financial aspirations of SCB.
· Actively align with line manager on career development, consciously develop risk awareness and maintain the risk-return discipline and adhere to the bank’s global standards in diversification and inclusion. Improve skill set through on the job learning and comprehensive training programs.
· Comply to the bank policies, procedures and relevant banking regulations. Effectively support the governance and controls established to maintain a high standard of compliance. Maintain a good working relationship with Credit, Legal and Compliance as the key stakeholders.
· Lead the origination and relationship management of a Chinese client portfolio in BBD, PSDO, Investor and SIG sectors, including setting overall business strategy and account plan within the directive of the respective business heads and aligned with SCB priorities, and Global FI priority specifically.
Drive and support collaboration with GAMs, client managers, product partners and risk team to deliver the client strategy and meet the budget through consistent sales discipline and execution. Create long term value for the bank with strong RORWA focus and try to maximize returns within risk appetite set.
· Provide well-designed solutions from our full range of products and services to clients
· Fulfill the cross-sell commitments made in the Account Planning and deal approval processes to improve overall client profitability
· Deepen and broaden client relationship in line with our risk appetite through the diversification of products and services for clients, focusing on those delivering non-funded revenue (“NFR”)
Strategy
· Identify client needs and buying centers leveraging SCB’s full set of product capabilities; originate new business and grow the franchise with our network advantage
· Critically review clients and prospects based on their alignment to SCB standards around risk tolerance, fit with footprint, business potential, values and market perception to ensure we are banking with the right clients. Provide inputs on the objectives and performance of the clients covered to GAMs and product partners.
· Engage senior management and client decision makers to improve the quality of dialogue and maintain a strategic partnership with the important clients.
Develop and implement the client strategy for the Chinese BBD, PSDO, Investor and SIG portfolio which aligns with the established framework (account plan, FI priorities, valued behaviour) of the Bank and Global FI.
· Accountability for delivering financial performance (revenues, costs, RoRWA, etc.)
· Accountability for all other objectives set by the management, specifically on compliance (AML, CDD) and credit risk management
Processes
Proactively manage the designated client portfolio to ensure:
· Close ties exist with key stakeholders e.g. Financial Markets, Transaction Banking, Corporate Finance, Risk, Country CEOs, Service Delivery, etc.
· Sufficient training to get the understanding of the regulatory environment and Group policies
· Key risks and concerns (regulatory, financial crime, credit, reputational, ethical, operational etc) within the portfolio are appropriately identified and managed
· All sales disciplines are adhered to in accordance with Global FI standards i.e. Account Planning, Call Reports, Deal Pipeline Management
Develop new business opportunities through attendance at key Industry events as necessary
People & Talent
· Adhere to job descriptions and objectives set by line manager and actively seek feedback on performance
· Actively participate in career development planning and alignment with line manager. Develop risk awareness and maintain up to date knowledge on regulatory developments and compliance standards
· Adhere to the bank’s global standards through completion of various mandatory trainings. Improve relevant skill set through on the job learning and comprehensive training programs
Risk Management
· As first line of risk, own and manage the risks within the business and identify, monitor and escalate risks and issues to Second Line and the Senior Management.
· Get familiar with the client behavior through tools and information available and understand the regulation, economic and risk environment of the countries the client operates in
· Take the initiative to be trained on various risks (regulatory, financial crime, credit, reputational, ethical, operational etc) within the portfolio and ensure that key risks and concerns are managed and remediated with adequate escalation to Regional / Country FI Heads and Group governance committees
· Embed the Group’s values and code of conduct into daily behavior and ensure the adherence to the highest standards of ethics and compliance with relevant policies, processes and regulations by the team members.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
· Willing to work with any local regulators in an open and cooperative manner
Key stakeholders
Internal:
· Engage with GAMs and product partners within the region and globally to ensure breadth and depth of client coverage
· Engage with Client Managers on relevant client account management activities
· Engage with Risk and Legal & Compliance to ensure the portfolio remains credit worthy and within the policies of the bank
· Engage with seniors for their help to maintain good relationship with clients’ decision makers
· Engage with Belt & Road Central Team to ensure a close tie with all stakeholders in China
External:
· Engage with the key contacts and seniors of Chinese BBD, PSDO, Investor and SIG clients in the region
· Engage with the peers in the FI banking business for syndications, club loan and trade asset management
· Engage with the regulators for relevant business development for clients
Other Responsibilities
· Embed Here for good and Group’s brand and values in Singapore
· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
· Education: Bachelor degree in Banking or Finance preferred
· 7+ years’ experience in banking or another relevant environment
· Certifications: Correspondent banking learning’s; ICA or ACAMS certification to be obtained
· Effective Stakeholder management
Role Specific Technical Competencies
· Spot Opportunities
· Solve Problems
· Take the Lead
· Build Resilience
· Collaborate
· Communicate
· Deliver Sustainably
· Achieve Results
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
· Responsible for supporting and managing OCIR Resilience deliverables for the region
· Responsible for engaging key stakeholders / CMT in the countries i.e. Country CEOs, Business and Function Heads on the regulatory requirements, capabilities in place, initiatives and key risks
· Maintaining solid relationships across the OCIR, wider resilience teams and RRP
· Working closely and being the main point of contact in the respected region for Country Coordinators, GPOs, and CPOs in closing out all on-going mapping tasks and ensure data quality standards are met in alliance to the target operating model
· Acting the role of a country coordinator for Singapore for the single point of contact for Country CEO in supporting and discharging his / her responsibilities for OCIR and wider Resilience
· Support local Compliance teams to produce materials for regulatory submission and to respond to regulatory enquiries related to OCIR and other aspects of Country Recovery Plans
· Act as escalation point for regional / country issues and queries related to all OCIR activities
· Interpreting the Operational Resilience requirement for implementation on a regional level, as required
· Conducting OCIR Country Coordinator briefing periodically for all OCIR updates and deliverables across countries
· Raising the OCIR’s profile in terms of awareness and realisation across regions by engaging regularly with the stakeholders, preparing and presenting the OCIR dashboards on the CRCs / CNFRCs, and push for the OCIR dashboard to be provided to countries monthly for tracking
· Drive structured training and communications effort to ensure ongoing awareness and understanding of OCIR and its workstreams across regions; and deliver training as required
OCIR Specific Workstream
· Support 2022 MAS654 submission including Rubik hubs – Malaysia, Thailand and Vietnam.
· Preparing the CEF identifier list on an annual basis and working closely with the platform team to ensure that the same is implemented on EORP
· Coordinate data gathering across Business in region to support EBA ITS annual submission. Includes conduct variance check from previous year submission and provide business with guidance
· Support the rollout of Financial Resilience calculation annually
· Working closely with the countries in regions on guiding them through the playbook’s delivery and for the country sign offs
· Supporting OCIR Scenario Testing to drive structured training and communications effort to ensure ongoing awareness and understanding of Playbooks across the Group and deliver training as required
· Working closely with the Service Catalogue team in preparation of data quality and rolling out the exercises whenever required by engaging with the CPOs within regions
· Working closely with the KL team on all sort of communications plan, formulation of strategic deliveries, and data mapping
· Ensuring all pending SLAs and contracts are closed by working closely with OCIR country coordinators and contract managers
· Ensuring all FMI requirements are met regionally and support maintenance of up-to-date detailed data describing regional reliance on FMIs
Strategy
· Support TTO Strategy in whatever we undertake and for our deliverables i.e. improving client experience and ROTE
Business
· Understand and continuously improve data sources to provide regular reporting of key OCIR and FMI metrics driving engagement, risk management and deliverables
· Partner with the FMI Owners to support contingency planning for our critical and high priority FMIs
Processes
· Support regulatory engagements and country regulatory requirements, e.g. BoE/PRA bilateral meetings, bi-annual CMG, etc.
· Support OCIR main processes which include Critical Economic Functions (CEF) assessment, maintenance of the OCIR Service Catalogue and OCIR & FMI Playbook and Scenario Testing
· Support strategic change initiatives for OCIR, FMI and Group Resilience
· Drive continuous improvement initiatives for process efficiency and supporting customers/stakeholders
People & Talent
· Considering a significant dependence on stakeholders for the deliverables, to ensure effective and collaborative engagement, living the value of “better together”. Being a relatively senior member of the team, need help grow the team both in Singapore and GBS Malaysia.
Risk Management
· Drive the design, monitoring, review and reporting of risk and controls within the OCIR Function aligned to the Operational and Technology Risk Type Framework (O&T RTF). Report any non-compliance to senior management and Non-Financial Risk Committees (NFRC) through periodic metrics, residual risk assessment and treatment plans.
Support the actions for the 6 pillars of OCIR and the 5 principles of FMIs for ensuring the continuity of operations in a resolution scenario:
· Critical Economic Functions (CEFs) and Core Business Lines (CBLs)
· Service catalogue – a database covering bank’s operating model and the recording of dependencies
· Playbooks – a set of actions to be taken during a resolution scenario
· Financial resilience – support through adequate financial resources to support continuity of critical functions
· Contracts readiness to ensure our critical third parties and property leases continue to provide services and access respectively
· FMIs – continuity of critical clearing and settlement arrangements along the 5 principles (inventory of FMIs, criticality assessment, mapping, usage and contingency planning)
Governance
· Support the implementation of Client Service Resilience Policy and ensuring OCIR mandatory control statements are included in the policy, with control assessments implemented.
· Drive the creation of OCIR Standards aligned to ERMF and engage Business and Functions to ensure OCIR & FMI roles and responsibilities are understood and appropriately implemented and supported
· Provide inputs and help drive engagement with RRP for managing resolvability for the bank and ensuring the interlinkages across barriers is managed.
· Support interpretation and impact analysis of emerging regulations
· Build and ensure delivery of workplans to enable regulatory compliance
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Group Businesses and Functions
· Country CEOs and Business Teams
· Group Resilience
· Group and Country COOs
· Global and Country Process Owners
· Group and Country Recovery & Resolution Planning teams
Our Ideal Candidate
Knowledge and skills
· 10 years of experience within the financial services and with good understanding of resolution, resolvability and resilience regulations
· Understanding of Standard Chartered Group’s Businesses, footprint, and operating model
· Strong knowledge of Operational and Technology Risk Type Framework, risk governance and controls will be preferred. Well versed in the RCSA end-to-end process.
· Ability to engage and influence stakeholders across Businesses, Functions and Countries
· Excellent written and verbal communication skills to communicate with Business and Functions, Group and Regional stakeholders. Confident in communicating with senior management
· Experience with ‘agile’ ways of working and be comfortable working in ambiguity
· Strong analytical skills and ability to analyse, prioritise, make decisions while working with tight timeframes
· Must be a self-starter who is able to initiate and successfully drive programmes and projects to completion with minimum management supervision
Role Specific Technical Competencies
· Knowing and understanding the bank’s organisation structure, products and policies, especially operational risk
· Stakeholder Engagement
· Communication
· New ways of working
· Analytical and data quality framework
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
JOB SUMMARY
· Be part of a team of specialist advisors providing first line risk management support to Client Coverage, within the Financial Institutions (“FI”).
· Provide the necessary skillset to advance the management of FI related non-financial risk (including Conduct, Regulatory, Financial Crime, Operational and Reputation risk types) and address current process/control gaps.
· Responsible for the delivery of FI MIS and RM Dashboards
RESPONSIBILITIES
Strategy
· Support the Regional Head of BBD and Global FI Risk Advisory to deliver the target operating model for FI Risk Advisory, ensuring business strategy in the region is in line with Risk Appetite and parameters
· Bring strategic thought and vision as to how the Business landscape evolves, where areas of international growth lie and how this can affect the portfolio from a Risk perspective
Business
· Accountable for creating a culture of trusted advice to RMs on the achievement of the overall Correspondent risk performance targets in line with effective Risk Management principles and an expert insight into the Bank’s risk, control and process frameworks
· Support the RMs in developing their knowledge of Correspondent Banking & Fintech/NPM and related product offerings of the Bank
· This role supports the business by establishing a strong governance oversight and control environment within the frontline generating a high quality, well governed and risk appropriate client portfolio
Processes
· Lead the regular review of the inbound risk processes to identify challenges and opportunities for improvement
· Collaborate with stakeholders on the streamlining of the FI Risk processes
· Collaborate across the organisation including CFCC, CLDM, IMO, FI Risk and Product partners to constructively challenge and improve processes such that SCB is oriented to effectively acquire and service FI clients
People & Talent
· Work closely with colleagues and stakeholders to enhance the quality of deliverables. Support team members to ensure on time completion of deliverables
· Advise on the provision of ongoing training and development of people and provide oversight to ensure that holders of all critical functions are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate the relevant risks
Risk Management
Outbound (for FI portfolio in region):
· Support the monitoring of the FI portfolio in the region including risk events to drive a clear understanding and oversight of the non-financial risks for the business, and bank’s policies and procedures.
· Provide first line risk management support to Client Coverage RMs by offering analysis / advice on FCC/CDD risks through client onboarding and deliver tailored training and continuous coaching for the RM.
· Ensure KYC cases are managed effectively (with focus on managing overdues).
· Lead the regional FI governance committee/working group discussions (CBOG/NPMOG) and actively participating in different sub-groups (Nesting, Payment Transparency, KRI, Affiliates).
· Support effective risk oversight and reporting for the portfolio across all relevant Principal Risk Types.
· Ensure compliance with relevant policies, processes and regulations.
Inbound:
· Conduct analysis for risk acceptance for the Booking Location across all inbound clients to provide oversight of financial crime risk in-line with Risk Appetite
· Reviewing relevant documentation, ensuring that the information and activity of the inbound client is in line with our understanding of the Client’s business and Country requirements. The objective here is to assess that the receiving country remains comfortable to continue with an existing relationship or onboard a new name, as the case maybe. A risk-based approach would be applied while reviewing the GICs and the accompanying documents
Governance
· Ensure good governance of the portfolio and ensure the team is conversant and compliant with the governance procedures. Ensure that the direct team is enabled to effectively provide advice within the governance framework.
· Oversee and support Group and Regional projects that have an impact on the FI Segment
· Support internal audits and regulatory exams
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank and within the Fintech Client Advisory team. This includes understanding and ensuring compliance with all applicable laws, regulations, guidelines, and the Group Code of Conduct
· Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters
· Regulatory engagement: Understand the regulatory and risk environment, and be responsible for working with regulators in an open and cooperative manner
Key Stakeholders
· Regional Head of Correspondent Banking
· Regional Head of BBD
· Regional Head of Cash
· Regional Head, CFCC Advisory, CCIB Client Coverage (and team)
· Country CCIB COO
· Head of Client Lifecycle Governance (and team)
· Country CFCC teams
· Group and Country Secretariat teams
Other Responsibilities
· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
· Where necessary, attend industry conferences, take part in panel discussions as an expert.
Our Ideal Candidate
· 7+ years of experience with Financial Institution (FI) clients such as Banks, Brokers, Investors, Insurance, Public Sector, etc.
· Experience with financial crime compliance frameworks/AML environment for FI clients
· Strong knowledge of regulations in key jurisdictions with some working knowledge of SCB footprint markets.
Role Specific Technical Competencies
· Core product knowledge across the Bank’s offering.
· Excellent analytics and reporting skills, being able to cross-check the work and manage communications.
· Ability to work towards tight deadlines and manage expectations.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
The role is responsible for:
· Responsible for second line oversight for SC Ventures (“SCV”) which includes review, challenge and advice of risk management actions of the Business.
· Responsible for second line oversight, review, challenge and advice on SCV investment related activities
The delegated Subject-Matter-Expert for the following Risk Types for SC Ventures:
· Principal Risk Types: Credit, Traded, Treasury, and Operational and Technology
Strategy
· Provide strategic risk advice for delegated Risk Types across SC Ventures and provide direct guidance to the investment related activities on alignment to framework and policy requirements. Direct the First line on Risk Management requirements for delegated Risk Types.
· Lead strategic risk assessments on the competitor landscape for delegated Principal Risk Types.
· Propose the Risk Appetite for SC Ventures (and underlying Venture entities) for delegated Risk Types.
· Input into the risk, performance management and remuneration processes for relevant staff to encourage the development of an appropriate risk culture and discipline.
Business
· Lead the strategic intent and collective agenda for SCV Risk for the investment related activities for delegated Risk Types.
· Provide Group and external information, guidance, best practice and expertise to inform the approach for SCV Risk management for delegated Risk Types
· Review, challenge and advise on the alignment of SCV’s business strategy to the relevant risk frameworks and parameters.
Processes
· Manage all processes which are owned by the SCV Risk (as delegated) including the effectiveness of the risk control environment.
· Continuously improve the operational efficiency and effectiveness of processes (as delegate) run by SCV Risk.
· Enforce effective management of risks and compliance with applicable internal policies, and external laws and regulations for SCV for delegated Risk Types.
· Regularly review audit reports / business risk reviews / and identify key trends and own uplift / remediate within SCV for delegated Risk Types.
People & Talent
· Reinforce a culture of continuous learning and development within the SCV Risk.
· Support an open environment to stimulate creativity and develop innovative solution to supports Group’s aspiration.
· Lead through example and build the appropriate culture and values.
· Maintain an appropriate tone in collaboration with risk and control partners.
· Review ongoing training and development requirements for SC Ventures for Financial Risk Types and deliver training to support roles as required.
Risk Management
SC Ventures Risk Management
· Oversight, review, challenge and advise on SCV investment related activities including proposed target investments and funds for delegated Risk Types.
Develop and maintain the policies and standards for delegated Risk Types which sets out SCV’s and individual Venture’s approach to risk management and the control framework within which risks are managed.
· Identify material risks (aligned to delegated Risk Types) that SCV / Ventures may be potentially exposed to and direct relevant activities to manage and control these risks within Risk Appetite for delegated Risk Types.
· Validate that First Line and Second Line understand and accept their risk management responsibilities for delegated Risk Types.
· Deliver requirements to support an effectiveness review process for delegated Risk Type Policies and Standards to confirm robust second line oversight and challenge and direct remediation actions for any deficiencies found.
· Deliver second line oversight, review, challenge and advice on delegated Risk Types.
Own and maintain SCV’s (and Ventures’) Risk Appetite for delegated Risk Types.
· Propose Risk Appetite for delegated Risk types for consideration and approval by the SCV Risk Committee.
· Monitor compliance to the SCV Risk Committee approved Risk Appetite for delegated Risk types.
· Support second line oversight, review, challenge and advice on Risk Appetite for delegated Risk Types.
Governance
· Maintain a good understanding of the risk governance requirements of key external and internal stakeholders for delegated Risk Types and ensure that these are well understood internally and reflected in internal procedures.
· Maintain an open and cooperative relationship in dealings with regulators.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Actively support SCV Risk to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Internal:
SC Ventures
· Members of the SCV Admin Team
· SCV and Venture Risk Framework Owners and Subject Matter Experts (SMEs)
· Members of the Group and Enterprise Risk Management Teams
· Group Risk Framework Owners
· Head, Internal Audit SCV
External:
· Home and host regulators including Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA)
· The Group's external auditors
Other Responsibilities
· Embed Here for good and Group’s brand and values in the SCV Risk and the DA Risk Management teams;
· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;
Our Ideal Candidate
· 10+ years of experience in risk management, with specialisation in enterprise risk, operational risk, financial risks and digital assets risk management
Role Specific Technical Competencies
· Risk Management
· Financial Risk
· Manage Change
· Manage Conduct
· Communication and Influencing Skills
About SC Ventures
SC Ventures is Standard Chartered’s innovation, fintech investment and ventures arm. We were established to reinvent banking, as the significant technological disruptions to the industry was impacting its ability to serve clients and customers, in the ways they needed to be served.
We are a unique ecosystem of innovators, banking experts, business builders and partners who are focused on rewiring the DNA in banking and bringing breakthrough ideas to scale, together.
We are building ecosystems around four high conviction themes: Online Economy & Lifestyle, SMEs & World Trade, Digital Assets, and Sustainability & Inclusion.
We are a global team of "Members" (excluding individual ventures), including dedicated colleagues from the Group's support functions, based in Singapore, Hong Kong, London, the United Arab Emirates and Israel.
Official account of Jobstore.
Key Responsibilities
RESPONSIBILITIES
Business
Data Analysis & Adviser
Stakeholder management
Regulatory & Business Conduct
Key Stakeholders
Our Ideal Candidate
Role Specific Technical Competencies
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Supports the Global Head of Corporate Coverage CIB’s office as the Business Planning manager for Corporate Coverage including Global Subsidiaries, and will be responsible globally in driving business performance and results through 1) Business reviews & sales enablement, 2) Client portfolio management and proposition, 3) People agenda and frontline communication, 4) Business strategy execution and project management and 5) supporting discussions and decision-making at various forums / committees
Business Performance (Revenues and Returns)
· Analysis of Revenues and Returns for Corporate Coverage
· Preparation of performance presentations for various stakeholders
· Tracking performance to budget and identifying risks and opportunities to delivering the targeted business performance and improve productivity
· Manage Client Coverage cost budgets and cost centres in close coordination and with the support from HR and Finance.
· Review and track frontline productivity using a standardised approach. Identify areas for improvement.
· Help defining, driving and tracking Sub-Optimal reduction plans, including expected impact on P&L.
Business Strategy & Project Management
· Ensure MT’s & Business Development (where relevant) execution support requirements are met as articulated in the business strategy, objectives and as subsequently identified as priorities in response to changing circumstances
· Execute plans to optimise people, processes and systems
· Ensure frontline awareness of key operational changes impacting clients, RMs and the broader client teams
· Support and execution of specific business-related projects
Sales planning enablement & client portfolio management
· Oversee Account Plan execution within renewal timelines
· Review & track adequate coverage of platinum, gold, silver & portfolio tier clients
· Co-ordinate tail management and run-off tracking
· Work with marketing teams to define, execute and track the marketing & client engagement plans
Continuous improvement initiatives
· Keep abreast of best practices in learning and development to raise the performance
· Optimise current processes to meet customer requirements (internal and external)
People and Talent
· Support in delivering against HR objectives and initiatives
· Work closely with Business Development team on RM scorecards
· Support the annual P3 process (compensation, bonus and promotions)
· Help to develop and manage the Coverage Conduct Plan, ensure all the actions are executed in timely manner
Risk, Control & Governance
· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
· Responsible for delivering effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required
· Review papers for Client Review Committee (CRC), Business Responsibility and Reputational Risk Committee (BRRRC)
· Review papers for submissions to various other Risk forums/ committees and attend when required: GRRRC, CCIBRC, NFRC
· Develop a strong conduct, risk and control environment to minimise operational loss and audit failures and in partnership with MT members / other relevant stakeholders to ensure appropriate focus on issues and resolution
Business Administration
· Co-ordination on headcount management and cost management
· Consolidation review and refinement of information required from various stakeholders
· Maintenance of various administrative elements: Org Charts, Distribution Lists, Trackers, etc.
· Co-ordinate staff training programmes and initiatives
Regulatory & Business Conduct
· Demonstrate an awareness of the sensitivity of some of the information presented with.
· Display exemplary conduct and live by the Group’s Values and Code of Conduct
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
· Lead the Client Coverage Business management team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Key Stakeholders
· Global Head of Corporate Coverage
· Regional & Country Coverage Heads
· Corporate Coverage and Global Subsidiaries MT
· Regional & Country CEO office
· CIB Business Development team
· Other countries/regional & segments business planning managers
· support functions
· CIB product partners
· Stakeholders across COO
Other Responsibilities
· Embed Here for good and Group’s brand and values in the Client Coverage Business Development team
· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
· Masters or Bachelor’s degree
· 7 years of experience in business management and risk governance framework
· Comprehensive knowledge of risk governance frameworks & quality framework and processes
· Proactive and positive with the ability to make good / sound decisions and use independent judgement
· Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
· Ability to create effective work relationships across functions & borders
· Interpersonal skills in networking, influencing and decision taking
· Good presentation, time management, negotiation and influencing skills
· Excellent written & oral communication skills
· Can work independently to strict timeframes
· Focused, organised and results-oriented
· Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
· Assertive, tenacious and willing to challenge when required
· Knowledge of the Global regulatory environment and the ongoing developments
· Interpersonal skills in networking, influencing and decision taking
Contributes to:
· Effective governance
· Risk escalation and awareness
· Effective Quality
· Effective Training
· Effective Communication
Role Specific Technical Competencies
· Business Markets
· Financial Analysis
· Risk Management
· Planning: tactical, strategic
· Managing Change
· Relationship management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
End-to-end Strategy, P&L and product lifecycle management of Working Capital Products
The Working Capital Product Manager is responsible for development, execution, and commercialization of product strategy, while being aligned to clear, simple, and robust product universe governance and product risk lifecycle management.
Strategy
· Articulate the product vision to all stakeholders including CC, TB and broader CIB team both in group and countries.
· Develop a Working Capital commercialization plan which integrates product positioning with client value propositions
· Drive SCB’s profile in the market as a thought leader for Trade and Working Capital
Lead the build and commercialization of Working Capital capabilities across the bank’s global network including
· The launch of sustainable finance offerings
· S2B Loans (digital customer journey)
· Product solutions for the New Economy, B2B Marketplace and Services sector etc.
Business
· Responsible for driving business momentum for working capital suite of products (Short Term Loans, Overdrafts and SRL) across the Bank’s network
· Drive product and process improvements arising from new trends and technology, competitor offerings or regulatory updates
· Maintaining close alignment through regular contact with in-country stakeholders to develop product strategies to drive new client acquisition and utilization from existing clients
· Lead the deep-dives into industry propositions by providing product insights and leveraging client insights from Working Capital metrics
Processes
· Ensure financial performance discipline by performing monthly financial review of metrics. Upon review, engage with stakeholders across product, sales, RMs, Finance to investigate root cause of negative variances to revenue or Return on Risk Weighted Assets (RoRWA) and ensure remediation.
· Leads process design work with Operations, Technology and other function partners with the aim of translating process optimization to bottom line cost control with a high degree of reliability.
· Actively mitigates identified business pain points, by evaluating pragmatic solutions that have wide applicability and have potential for replication for the countries/markets e.g. deliver processing system enhancements to for new product offerings
People & Talent
· Ensure the provision of ongoing training and development of people to ensure that network partners have adequate understanding of Working Capital solutions to drive business momentum while remaining risk-aware.
· Create a training roadmap for Working Capital for TB Sales, RMs, and TB product teams focusing on new deliverables such as Sustainable Finance offerings.
Risk Management
· Identify and mitigate operational, credit, regulatory, legal, fraud and risks in Working Capital product suite through thorough understanding of Compliance, AML. Credit, Operational, Legal, and FCC risk and applies appropriate risk mitigation processes.
· Constant engagement with Risk Framework Owners (RFOs) to improve and implement the product risk parameters end-to-end, including ensuring development and rollout of necessary system enhancements and operational process notes.
· Ensure familiarity with operational risk systems to log and track Material Risk Events, Near-losses etc.
Governance
· Ensure appropriate governance is in place for Working Capital Products and work with relevant stakeholders to ensure the product complies with all process and policy guidelines. This includes being responsible for all product risks within the product management discipline globally for Working Capital products.
· Ensures compliance with relevant policies, processes and regulations and lead discussions with risk owners/ audit counterparts
· Builds deep and comprehensive knowledge of regulations and initiatives that may impact Working Capital product suite to stay ahead of the regulatory change and how it affects the product lifecycle including upcoming Basel IV changes.
· Develop and conduct regular self-reviews of the Working Capital offerings to ensure a “fit for purpose” proposition
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Operations
· Technology
· Product Managers
· Sales
· Risk Framework Owners
· Digital Channels and Data Analytics
Other Responsibilities
· Embed Here for good and Group’s brand and values in Transaction Banking. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Our Ideal Candidate
· 10+ years’ experience from banking/consulting industry preferably in Transaction Banking
· Product management, development and commercialization is a must
· Risk Management (Financial and non-financial) good to have
Role Specific Technical Competencies
· Product management, development and commercialization
· Sustainable Finance
· Risk Management (Financial and non-financial)
· Business Process Management
· System Technology and Integration
· Data Analysis and Validation
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Manage the branch to maximize new business opportunities and deepen existing relationships, while providing quality in service delivery in an efficient operation where risks are well controlled. Also ensure that robust sales process, stringent service standards in compliance with local regulatory requirements are met by the team.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
· Requires RNF to function role.
Key stakeholders
· International clients
Our Ideal Candidate
· 5 years’ experience in Banking.
· Experience in Managing Malaysia market.
· Good understanding and command of Malay as the incumbent will be supporting Malaysia market.
Role Specific Technical Competencies
· Demonstrate good knowledge of financial industry
· Shows resilience in the face of pressure and obstacles
· Builds rapport with others and relates in calm engaging way
· Shows commercial acumen and has a good understanding of business. Purses self-development and progression obstacles
· Licenses: RNF
· Certifications: CMFAS M1, M5, M6, M8
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Manage the branch to maximize new business opportunities and deepen existing relationships, while providing quality in service delivery in an efficient operation where risks are well controlled. Also ensure that robust sales process, stringent service standards in compliance with local regulatory requirements are met by the team.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
· Requires RNF to function role.
Key stakeholders
· International clients
Our Ideal Candidate
· 5years experience in Banking.
· Experience in Managing Malaysia market.
· Good understanding and command of Malay as the incumbent will be supporting Malaysia market.
Role Specific Technical Competencies
· Demonstrate good knowledge of financial industry
· Shows resilience in the face of pressure and obstacles
· Builds rapport with others and relates in calm engaging way
· Shows commercial acumen and has a good understanding of business. Purses self-development and progression obstacles
· Licenses: RNF
· Certifications: CMFAS M1, M5, M6, M8
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
JOB SUMMARY
· We are looking for an articulate, enthusiastic, and forward-thinking individual to join the Advisory Solutions team. You will have responsibility for a range of advisory related activities, including helping to embed and support Standard Chartered’s advisory framework (SC Wealth Select) across all markets; driving more consistent advisory engagement; driving sales activity combining house views with actionable solutions; and managing many of the day-to-day advisory related activities that focus on growing our Wealth business.
· Important requirements - The ideal candidate will have a keen interest and background/experience in financial markets, ideally have experience in an Investment Advisory role, have a strong interest in data analytics with experience using data visualisation tools such as Power BI, Microstrategy, or Tableau (along with excel/VBA skills), excellent communications skills (oral and written), high attention to detail, have the ability to multi-task well, be willing to work with stakeholders across all levels of seniority, and have demonstrated creativity in past roles in executing campaigns to amplify propositions.
RESPONSIBILITIES
Strategy
· Achieve global wealth management’s strategic priority to grow and deepen our Wealth client base by driving and enhancing our advisory proposition.
· Help embed, deepen and support Standard Chartered’s advisory framework (SC Wealth Select) across all markets and products to drive better, more consistent advisory engagements and grow resilient Wealth income.
· Collaborate directly with key stakeholders such as CIO, WM Product teams, and WM country teams to develop new (and enhance existing) ways that we communicate our house views paired with solutions to the frontline and clients – including Jumpstart events, SC Investment Roadmap pitchbooks, Wealth Huddles, Espresso meetings, Global Market outlook events etc
· Strengthen our HNW and UHNW proposition through advisory, incorporating value-add services such as access to INSEAD trained IAs, regular portfolio reviews, and digital advisory tools for stronger advisory conversations
· Shape and deliver digital frontline tools that empower RMs to have better client conversations - combining access to market data, CIO views and advisory content (Marketanalyst tool)
· Enhance all advisory training including the SC INSEAD Wealth Academy, and online learning advisory modules to train and upskill our RMs, and scale our advisory messaging globally.
· Drive a data-driven approach, proactively generating key customer insights/intelligence as a key enabler of WM business growth, leveraging data scientists from the Bank's analytics center of excellence to inform advisory opportunities and/or risks, and develop appropriate strategies and actions to capture such opportunities.
Business
· We have an ambitious goal to grow our Wealth Management and Managed Investments (MI) business significantly.
· This role will support the Head of Advisory Solutions with growing the Wealth business through advisory-related initiatives; support the management of advisory solutions strategic agenda aligned to the AMI (Advisory, Managed Investments) strategic agenda, and ensure alignment to the Global WM Strategy for Standard Chartered Bank
· Champion end-to-end advisory framework (SC Wealth Select) to ensure consistency across regions and segments
· Oversee the management of advisory framework to track quantitative & qualitative performance measures
· Help drive alignment with CIO function and country teams and drive effective communication of our house views translated into Investment Ideas and propositions to help grow business franchise and improve client experience across our footprint
· Work with global advisory teams to build an ‘Advisory Brand’ using advisory champions who act as ambassadors for their markets to embed SC Wealth Select into their DNA
· Curate and deliver frontline educational materials to promote investment ideas in line with house views to ensure that our specialists and RMs are better equipped to engage our clients effectively.
· Strengthen our HNW and UHNW proposition and help simplify processes for our affluent clients
· Use shape of book analysis work across markets to provide oversight on health of portfolios and bring structure and rigour across markets
· Own and lead the work on Portfolio Insights tool and embed it into the advisory process
· The role requires the employee to be highly articulate, have strong presentation skills, have high attention to detail, and be comfortable with communicating and presenting to a varied set of audiences like customer facing teams, senior stakeholders, data and technology teams
Data Analytics
· Help define and establish wealth analytics as a key enabler of WM business growth, leveraging data and new analytics methods, leveraging data scientists from the Bank's analytics centre of excellence
· Embed and champion data-led sales and advice through driving the use of data visualisation dashboards to track sales activity, wealth product penetration, as well as use data to drive insights and next best action for RMs
· Use excel and VBA skills to extract and clean data from existing data repositories for use in data dashboards and sales reporting
Processes
· Work on delivering and embedding a consistent Portfolio Review process across all markets, enabled through the myWealth Advisor tool.
· Deliver on our Priority Private promise that all PP clients receive a minimum of one portfolio review per year by a qualified IA.
Risk Management
· Identify gaps and weaknesses across the end-to-end advisory process risk and control environment and monitor rectification as required.
· Ensure adherence to regulatory guidelines and business policies across product development / sales
· Ensure implementation of appropriate control systems and operational procedures to support investment sales and securities transactions and the effective administration of customer accounts.
· Ensure adequate and appropriate systems and controls are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Technology and Operations, Finance and Reputation.
Governance
· Maintain awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
· Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
· Global Head Advisory and Managed Investments, Group and Country Wealth Heads, CPBB Heads, CIO team, Country IA Heads, Group and Country Product Teams, Group and in-country Segment teams.
· Group and in-country Client Engagement teams, Group and country Digital Sales & Marketing teams.
· Group and in-country Brand & Marketing teams, Data & Analytics teams, Group Client Journey team.
· Group and in-country Digital teams
Our Ideal Candidate
· Graduate finance professional.
· 7+ years of experience in financial markets (Priority Banking/Private Banking, Asset Management) with experience in Investment Advisory, or Mutual Funds favoured.
· Sound understanding of Macroeconomic concepts, Asset allocation, Portfolio Construction and investment advisory skills.
· Good knowledge of financial systems such as Bloomberg, Refinitiv (Temenos suite – AAA+, etc a plus).
· Must have experience in data analytics (experience in data visualisation tools such as Microstrategy, Power BI or Tableau), as well as strong Microsoft Powerpoint and excel / VBA skills (Python an advantage).
· Chinese language would be advantageous as the scope of the role includes working with North Asia based markets (predominantly Chinese).
Role Specific Technical Competencies
· Microsoft Powerpoint, Excel, Office
· Data Analytics / Visualisation competency.
· Investment Advisory.
· Mutual Funds.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
JOB SUMMARY
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
Job Purpose
· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment
The Role Responsibilities
Implementation and oversight of the below individual responsibilities:
· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
· To participate in marketing and promotional activities for customer acquisition.
· To source and call on individual prospects
· To provide quality, efficient after-sales services
· To manage anti-attrition and retention of clients
· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
Key Measurables
· Agreed individual sales target
· Agreed service standards to customers
· Operation control and sales compliance
RESPONSIBILITIES
Strategy
Awareness and understanding of the Group’s business strategy and sales model appropriate to the RM role.
Business
· Awareness and understanding of the wider business, economic and market environment in which the Group operates
Processes
· Responsible for executing sales targets.
People & Talent
· Set appropriate tone and expectations from their team and work in collaboration with clients and internal stakeholders such as SCB China RMs, 3rd party referral channels and Operations Team.
Risk Management
· The ability to stay compliance to the regulated role govern by MAS
Governance
· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the [Singapore CPBB International Banking Team] to achieve the outcomes set out in the Bank’s Conduct Principles
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
· Treasury, Investment and Insurance Specialists, SCB China RMs.
Other Responsibilities
· Embed Here for good and Group’s brand and values in Singapore CPBB International Banking Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Our Ideal Candidate
· CMFAS Exams
· Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
· Experience in Managing North Asia Market
· Good understanding and command of Mandarin as the incumbent will be supporting Chinese market
· 3 years of experience applying this in typical situations on the job
Role Specific Technical Competencies
· Agreed individual sales target
· Agreed service standards to customers
· Operation control and sales compliance
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
Role Responsibilities
Job Summary
The Trade Risk Unit is responsible for end to end management of all risk types for the Trade product, coordinating risk management across all process universes underpinning delivery of the Trade offering to clients. Key risks addresses are financial risk (in particular Credit and Fraud) and non-financial (in particular operational risk, CFCC and reputational risk).
Responsibilities
The Trade Risk Unit is responsible for end to end management of all risk types for the Trade product, coordinating risk management across all process universes underpinning delivery of the Trade offering to clients. Key risks addresses are financial risk (in particular Credit and Fraud) and non-financial (in particular operational risk, CFCC and reputational risk).
The Director, Trade Risk Unit is responsible for:
1. Lead Trade risk management proposition in dedicated region
2. Lead Trade risk management proposition for dedicated products
3. Lead Trade risk management proposition for dedicated Principal Risk Types
4. Support implementation of robust portfolio management, and development of clear and consistently implemented risk appetite for Trade across financial and non-financial risk types.
5. Support development of strong transactional risk management within Trade product.
6. Support development of strong first line ownership of risk within the first line Trade function and strong partnership with second line risk management functions.
7. Support integrated end-to-end management of Trade risk across all functions and teams supporting the delivery of the Trade product.
8. Support regulatory liaison in respect of Trade Finance risk management
Strategy
Trade portfolio management and risk appetite
· Develop meaningful and actionable reporting on the Trade portfolio and decision / follow up processes to actively manage the book.
· Support development, implementation and monitoring of Trade risk appetite across financial and non-financial risks.
Business
Trade Transaction risk management
· Support the integration, simplification, analysis and utilisation of all data arising from Trade transaction management
· Support development of expertise and capacity in Trade transactional risk management.
· Optimise the operating model around transaction management decision-making and support achieving robust and timely actions.
Processes
First line ownership of risk and second line partnership
· Provide training workshops, lessons learned and feed into decision making in order to propagate culture of strong first line risk management.
· Engage second line closely in decision making and strategy setting, and build a strong and constructive partnership with second line teams.
People & Talent
Integrated end-to-end management of Trade risk across all functions and teams delivering of the Trade product.
· Help develop strong first line understanding, oversight and effective coordination of end-to-end processes underpinning Trade products in order to more effectively manage risk.
Risk Management
Regulatory liaison in respect of Trade risk
· Support liaison with regulators in respect of risk management aspects of the Trade product set
Governance
Leadership, People and Talent
· Responsible for directing and influencing the frontline teams responsible to develop, manage or sell trade products in:
o Driving the correct risk culture and risk identification methodology;
o Adopting a strategic mindset to advise senior business leaders on risk issues and forward looking solutions.
o Driving collaboration between RMs, TB Product and the TB Sales teams on client and portfolio risks.
o Providing advisory, constructive challenge and thought leadership perspectives on a range of risk related opportunities and challenges in country and across the markets (thought leadership)
· Responsible for ensuring a sustainable organizational focus on deepening product management excellence across the organization underpinned by investment in promoting and extending the brand of the Transaction Banking at all levels of the enterprise.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Support Trade and Working Capital to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Global Head, Trade and direct reports
· Global Head, Transaction Banking and direct reports
· Global Head, Credit and Portfolio Management and direct reports
· Global Head TB Risk and team
· Global Head CFCC for TB and DCDA and team
· Global Head Fraud Risk Management and team
· Trade Operational Risk
· COO TB
· COO Trade
· Region Heads of Trade and Transaction Banking
· Regional Heads, CCIB Clients and Coverage RMs
· Regional Heads TB Sales and their teams
Our Ideal Candidate
· Degree level education
· Masters and/or Professional qualifications in relevant areas (e.g. ACAMs, Accountancy, CFA, MBA etc).
· Professional experience:
o 10+ years experience in banking/finance risk and/or compliance management experience: Significant experience of risk and compliance management, and/or front office origination, structuring or distribution with strong risk and compliance management component. Deep and practical understanding of management of credit, CFCC and fraud risks arising from Trade facilities and structures, across diverse markets.
o Regulatory and accounting frameworks: Strong understanding of main aspects of the regulatory framework and expectations that affect Trade finance
o Senior influence, engagement and coordination: Senior management engagement / influencing skills, and credibility. Ability to engage with the relevant first and second line functions and advocate for the Trade product perspective. Ability to coordinate and deliver build of key cross-function initiatives.
o Deep Trade Finance and Commodity Finance skill set - Deep understanding of Trade and relevant risks.
o Market knowledge and business acumen: - Ability to assess risk and return, identify opportunities for sustainable growth and areas of concern. Hands on experience of managing distressed clients / Trade structures.
Role Specific Competencies
· Understanding of trade products and processes
· Understanding of regulatory framework and CFCC risks more generally
· Credit risk management
· Fraud risk typologies
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.