Total 17 Customer Service Manager job vacancies in Penang

!!!WE WANT YOU!!!

Homestay Customer Service

Working hours: Full time 6 days a week

Chill and fun environment

Job Descriptions:

• Handle all the booking and inquiry from non booking and in house guest
• Assist guests with check-in and check-out and aspects of guest services.
• Respond to in-house guests enquiries during their stay.
• Understand basic household maintenance knowledge, such as changing light bulb.
• Handle and resolve guest requests/issues (within reasonable limits) by ensuring prompt action at all times.
• Strive to serve guests with professionalism and absolute courtesy at all times
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Keep stock of office supplies and place orders when necessary
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Support budgeting and bookkeeping procedures
• Create and update records and databases with personnel, financial and other data

Job Requirements:

• Fresh graduate are welcomed, no experience needed as training will be provided
• Both gender are welcomed to apply
• Fluent in Main language
• Require basic of Microsoft Excel and others
• Able to complete task independently
• Willing to learn and have patient towards work
• Provide with commission and incentive
• Must have own transportation
• Prioritization and time management skills
• Good interpersonal skills and self-discipline
• Customer-orientated, proactive
• Able to work with little supervision and maintain a high level of performance
• Able to work on shift, weekend and public holiday.
• Handle simple accounting jobs

！！！我们需要你！！！

工作时间：一个星期六天制

轻松的工作环境，年轻的氛围

有上进心，刻苦耐劳

工作范围：

• 处理客人在网上的booking 和 inquiry
• 协助客人办理入住和退房
• 及时解决客人入住期间的要求、问题
• 懂得基本家居维修知识，例如：换灯泡。
• 以专业和礼貌对待每一个顾客
• 协调办公室活动和运营，确保效率和符合公司政策
• 管理电话和通信（电子邮件、信件、包裹等）
• 支持预算编制和簿记程序
• 更新包含人员、财务和其他数据的记录和数据库

工作要求：

• 有无经验皆可，有工作经验优先，也将提供训练
• 精通 中，英 语沟通及书写能力
• 精通基本的Microsoft Excel 及电脑操作
• 具备独自完成工作能力
• 具备细心，耐心 与 肯学的心
• 另外提供佣金，津贴 & 股份奖励
• 需拥有自己的交通工具
• 时间管理
• 良好的人际交往能力和自律能力
• 以客户为导向，积极进取
• 能够在很少的监督下保持较高的工作水平
• 能够在周末和公共假期工作
• 处理简单的会计工作

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture

#Preferable mandarin speaker, Sabahan and Sarawakian are welcome

Customer Service

• Smile and greet slot players and customers.
•  Provide friendly, courteous and efficient service to the slot prayers and customers.
• Ensure and alert of the comfort and safety of the slot players and customers.
• Assist in the bar counter during the absence of tea lady.
• Buy food for customers when needed.

Cashier

• Responsible for the cage operation and cash in the cage/ cash drawer according to SOP.
• Maintain the cage and keep cash drawer clean and safe.
• Make sure the cash drawer is always locked and not to leave the cage without permission from the Duty Shift in Charge.
• Handle receipts and payments based on Club policies and SOP.
• Count and verify cash amount at beginning of the shift and balance funds at the end of the shift.
• Verify physical loose coins and bundled paper money.
• Handle credit/ debit cards according to SOP.
• Complete cashier gaming forms and reports.

General

• Assist slot players and monitor the players are behaving properly according to house rules.
• Promote gaming programs to the players.
• Ensure all the slot machines are functioning properly and alert to Duty Shift in Charge/ report to technicians if any malfunction and breakdown.
• Attend to minor issues, such as bill jam, etc.
• Wipe and clean slot machines, tables and ensure business premises is always clean and in tidily manner.
• Wear uniform and name tag while on duty in business premises.
• Report any irregularity to the Supervisor/ Duty Shift in Charge.
• Any other duties and responsibilities assigned by the superior.

Perks & Benefits

• Open culture
• Night Shift Allowances
• Bonus & incentives

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

!!!WE WANT YOU!!!

Homestay Customer Service

Working hours: Full time 6 days a week

Chill and fun environment

Job Descriptions:

• Handle all the booking and inquiry from non booking and in house guest
• Assist guests with check-in and check-out and aspects of guest services.
• Respond to in-house guests enquiries during their stay.
• Understand basic household maintenance knowledge, such as changing light bulb.
• Handle and resolve guest requests/issues (within reasonable limits) by ensuring prompt action at all times.
• Strive to serve guests with professionalism and absolute courtesy at all times
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Keep stock of office supplies and place orders when necessary
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Support budgeting and bookkeeping procedures
• Create and update records and databases with personnel, financial and other data

Job Requirements:

• Fresh graduate are welcomed, no experience needed as training will be provided
• Both gender are welcomed to apply
• Fluent in Main language
• Require basic of Microsoft Excel and others
• Able to complete task independently
• Willing to learn and have patient towards work
• Provide with commission and incentive
• Must have own transportation
• Prioritization and time management skills
• Good interpersonal skills and self-discipline
• Customer-orientated, proactive
• Able to work with little supervision and maintain a high level of performance
• Able to work on shift, weekend and public holiday.
• Handle simple accounting jobs

！ ！ ！我們需要你！ ！ ！

工作時間：一個星期六天制

輕鬆的工作環境，年輕的氛圍

有上進心，刻苦耐勞

工作範圍：

• 處理客人在網路上的booking 和inquiry
• 協助客人辦理入住和退房
• 及時解決客人入住期間的要求、問題
• 懂得基本家居維修知識，例如：換燈泡。
• 以專業和禮貌對待每一個顧客
• 協調辦公室活動和運營，確保效率和符合公司政策
• 管理電話和通信（電子郵件、信件、包裹等）
• 支援預算編制和簿記程序
• 更新包含人員、財務和其他數據的記錄和資料庫

工作要求：

• 有無經驗皆可，有工作經驗優先，也將提供訓練
• 精通中，英語溝通及書寫能力
• 精通基本的Microsoft Excel 及電腦操作
• 具備獨自完成工作能力
• 具備細心，耐心與肯學的心
• 另外提供佣金，津貼& 股份獎勵
• 需擁有自己的交通工具
• 時間管理
• 良好的人際溝通能力與自律能力
• 以客戶為導向，積極進取
• 能夠在很少的監督下保持較高的工作水平
• 能夠在週末和公共假期工作
• 處理簡單的會計工作

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 開放文化

• Diploma or Bachelor's Degree in Mechanical or Electrical Engineering, or a similar field.
• At least 2 years of work experience as a technician or engineer, preferrably in the packaging machinery industry.
• Must have basical Electrical and Mechnical Engineering knowledge.
• Exceptional verbal and written communication abilities to collaborate with several departments.
• High-level of attention to detail.
• Willingness to learn.
• Possesses a valid driver's license.
• Able to travel outstation to perform customer outdoor service duties from time to time.
• Conduct Factory Acceptance Tests before releasing machines to ensure the machine conforms to company quality standards.
• Maintaining and preserving documentation for audit purposes.
• Taking direction and executing on mechanical troubleshooting.
• Receives instructions on specific assignment objectives, complex features, and possible solutions.
• Perform ad hoc tasks from time to time as required by superiors.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Personal development opportunities

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

JOB REQUIREMENTS

• At least Post Graduate Diploma in the field of Culinary Arts, Food Management, Food Science, Food Management, Food Technology or other relevant courses.
• At least 2 years of working experience in the related field is preferred for this position.
• Only Malaysian Citizens and PR need to apply.

JOB RESPONSIBILITIES

• Provide excellent food quality and service to maximize outlet profitability.
• Monitor staff’s attendance, leave, attitude and performance.
• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Comply with all health and safety regulations.
• Lead F&B team by attracting, recruiting, training and appraising talented personnel.

ADDITIONAL INFO

• We open for Service Crew position also.
• Kindly contact HR for other inquiries: 0122914110

JOB BENEFITS

• Attractive Incentive & Allowance
• Annual increment & bonus.
• Uniform & meal provided.
• Hospitalization & Surgical insurance for medical purpose.
• Medical chit/card at panel clinic for medical purposes.
• EPF, SOCSO & EIS.
• Overtime (OT)
• Career development 

JOB REQUIREMENTS

• At least Post Graduate Diploma in the field of Culinary Arts, Food Management, Food Science, Food Management, Food Technology or other relevant courses.
• At least 2 years of working experience in the related field is preferred for this position.
• Only Malaysian Citizens and PR need to apply.

JOB RESPONSIBILITIES

• Provide excellent food quality and service to maximize outlet profitability.
• Monitor staff’s attendance, leave, attitude and performance.
• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Comply with all health and safety regulations.
• Lead F&B team by attracting, recruiting, training and appraising talented personnel.

ADDITIONAL INFO

• We open for Service Crew position also.
• Kindly contact HR for other inquiries: 0122914110

JOB BENEFITS

• Attractive Incentive & Allowance
• Annual increment & bonus.
• Uniform & meal provided.
• Hospitalization & Surgical insurance for medical purpose.
• Medical chit/card at panel clinic for medical purposes.
• EPF, SOCSO & EIS.
• Overtime (OT)
• Career development 

Accounting & Finance Manager 

Responsibilities:

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analyzing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy in a timely manner.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.
• Establish Yearly Expenditure Budget Control
• Manage Monthly Payroll & Statutory Contributions and Submission
   
  
  

Requirements: 

• Possess at least a Bachelor's Degree Accounting or LCCI(optional)
• Proven working experience as Accounting Manager, Accounting Supervisor or Finance Manager.
• If without Bachelor Degree, min. 6 years of proven related field working experience is required
• Advanced computer skills on MS Office, accounting software and databases.
• Good knowledge on SQL Accounting Software(ERP Edition) is an added advantage
• Relevant experience in Time Management & Payroll Software is advantage
• Proficient in manipulating large amounts of data.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Benefits:

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Personal development opportunities
• Yearly Bonus
• Yearly Salary Review

Requirements

• Minimum Diploma/ Degree in Business Administration/ Human Resource Management or its equivalent.
• Preferred candidate with relevant working experiences for at least 5 years as senior role with supervisory skills.
• Essential knowledge in Malaysian Employment Laws.
• Ability to work under pressure by working along with all staff including Management Team.
• MUST able speak MANDARIN or local dialects and interact with all levels of people.
• Meticulous, accurate in work and able to maintain strict confidentiality of information.
• Those be able to join within 1 - 2 months will be added advantage.

Responsibilities

• Responsible for the full spectrum of HR, Payroll and Admin functions.
  Review Company's policy, Standard operating procedure and Compensation & Benefit from time to time and propose for revisions/ improvement when necessary.
• Prepare/ review and ensure payrolls done by subordinates are accurate and on time payment (staff headcount approx. 200).
• Liaise with labour department and other relevant government bodies, ensure on time statutory submission and payment such as EPF, Socso/ EIS, PCB, HRDF etc.
• Prepare/ review monthly tax deduction(MTD), yearly EA Form and Form E.
• Prepare/ review all types of HR and payroll related documents and letters.
• Check and verify employees’ leave records via E-Leave system and attendance sheets.
• Handle employees' disciplinary issues in accordance with Employment Act.
• Ensure employees’ personal files and system database are properly maintained and updated.
• Ensure employees' appraisal program is properly carried.
• Liaise with insurance agency on Group Insurance, Sosco coverage and claims.
• Liaise with panel clinics on updating staff list, billing or any other related matters.
• Handle recruitment and conduct orientation for new hires.
• Handle staff development training program and HRDCorp. claims.
• Supervise general office administrative duties and responsibilities.
• Any other duties as assigned by Management.

Interested candidates are invited to submit your application online or email with a detailed resume and recent photograph.

Perks & Benefits

• Commission and bonus
• Central location
• Flexible working hours
• Regular team activities
• Medical insurance

Accounting & Finance Manager 

Responsibilities:

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analyzing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy in a timely manner.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.
• Establish Yearly Expenditure Budget Control
• Manage Monthly Payroll & Statutory Contributions and Submission
   
  
  

Requirements: 

• Possess at least a Bachelor's Degree Accounting or LCCI(optional)
• Proven working experience as Accounting Manager, Accounting Supervisor or Finance Manager.
• If without Bachelor Degree, min. 6 years of proven related field working experience is required
• Advanced computer skills on MS Office, accounting software and databases.
• Good knowledge on SQL Accounting Software(ERP Edition) is an added advantage
• Relevant experience in Time Management & Payroll Software is advantage
• Proficient in manipulating large amounts of data.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Benefits:

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Personal development opportunities
• Yearly Bonus
• Yearly Salary Review

Job Summary:

As the O&M Manager, you will play a pivotal role in leading and managing a team to ensure the seamless operations of solar power systems. Your responsibilities will encompass executing daily, weekly, and monthly activities, analyzing clients' energy usage, offering tailored solutions, scheduling preventive and predictive maintenance, ensuring compliance with OEM requirements, and coordinating with OEM vendors.

Key Responsibilities:

- Execute daily, weekly, and monthly activities for the smooth operation of solar power systems.

- Analyze clients' energy usage and provide bespoke solutions.

- Schedule and execute preventive and predictive maintenance.

- Ensure compliance with OEM requirements and warranties.

- Coordinate with OEM vendors for equipment maintenance.

- Record and report faults, deficiencies, and occurrences.

- Provide timely review reports and constructive feedback.

Skills and Qualifications:

- 5 to 10 years of relevant work experience.

- Bachelor’s degree in electrical engineering.

- Wireman license PW2 is an added advantage.

- Knowledge of Suruhanjaya Tenaga Malaysia and standard design/construction practices.

- Strong communication and interpersonal skills.

- Demonstrable ability to multi-task and adhere to deadlines.

Send your resume to recruitment@nefinco.com

Perks & Benefits

• Casual dress code
• Regular team activities
• Company trips
• Medical insurance

Job responsibilies:

• Create and execute a strategic sales plan that expands our customer base and extends the company's goal
• Tracking and analyzing sales statistics based on key quantitative metrics
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Making data-informed decisions to drive performance and resource allocation
• Identifying emerging markets to find new sales opportunities
• Developing and maintaining relationships with key clients
• Check & Approve – Orders to Mondelēz, Team Incentives, Mondelēz Claims etc.
• Address Issues (HR, Logistics, Finance, Sales)
• Finish Admin Work (if any)
• Manage the month-end and year-end close processes
• Manage sales team and merchandiser team directly to deliver best in class service to customers (retailers)
• Planning and deliver KPI and revenue set by company's. 
• Submit standard reports as per specified frequency. 

Requirement:

• Bachelor's degree in Business Administration, Sales, Marketing, or related field.
• Proven experience in sales operations, preferably in a similar industry.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Having strong leadership skill and ownership.
• Having basic computer knowledge and skills.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities