Total 21 Credit Control Executive job vacancies in Business Management / Project / Planning category in Kuala Lumpur

Job Description

To ensure clients' need are satisfied by constructing partnerships between the company, clients, vendors and subcontractor organizations.

Key Accountabilities

• Gain an awareness of the necessary level of financial control for projects; learning how to budget, forecast, invoice and maintain tight management of ongoing project budgets.
• Gain a good understanding of internal department roles, project stages and administrative processes to aid the smooth management from initial brief to final build, delivery and project reporting.
• Respond to client requirements as specified in the contract or SLA.
  Act as a primary point of contact for client needs requirements and expectations with regards to assigned project.

Key Roles

• Primary contact for the assigned project on service delivery and support the Project Manager in identifying growth opportunities and contract profitability.
• Support end-to-end planning, build and delivery of assigned project.
• Assist with managing the delivery output process, including briefing client feedback to team members and assist in managing delivery of key stages of work.
• Major contribution to overall client satisfaction for project delivery.
• Address performance in troubled units/departments to achieve productivity objectives.
• Provide input of key documents into project/account repositories.
• Manage backup/recovery plans, disaster backup scenarios, capacity management and risk management, communication with the client and business compliance to industry rules and guidance.

Team Work

• Attend and contribute to team meetings in a positive manner.
• Share information with team members.
• Be comfortable in working with all stakeholders.
• Collaborate with other team members to apply new ideas, practices and tools to improve the team’s effectiveness.
• Perform other duties as required, including covering absences/leave where required.

Job Requirements

• Diploma or University degree in Computer Science/ Engineering or a related discipline.
• A natural team player attitude.
• Excellent customer service and a good communicator. Communicate effectively in English with all customers and stakeholders.
• Able to adapt to change and respond positively when faced with new challenges.
• Able to work autonomously, investigate and think analytically to problem-solve in a creative manner.
• Good financial acumen.
• Be proactive and timely to support the deployment of projects ensuring quality, accuracy and practicality of all tasks.
• Excellent time management and organizational skills, with demonstrable experience of working under pressure to tight deadlines and managing multiple work streams with conflicting priorities.
• Experience in credit collection for BFSI and/or telecommunication industry, & knowledge of credit collection workflow from pre-due to recovery is an added advantage.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• 
  Leading ongoing reviews of business processes and developing optimization strategies.
• 
  Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• 
  Conducting meetings and presentations to share ideas and findings.
  Performing requirements analysis.
• 
  Documenting and communicating the results of your efforts.
  Effectively communicating your insights and plans to cross-functional team members and management.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Personal development opportunities

Duties & Responsibilities:

• Responsible for the achievement of food services Sales target.
• To develop and build trade market and potential HORECA customer within assigned territory.
• Development of strong customer relationship.
• Identify leads and market potential to expand customer base in the HORECA channel and extend product range usage of the customers.
• Provide market intelligence regarding to market trend and competitor activities in the foodservice channel.
• Good follow up skill in both sales service and payment team collection agreed with the company term.
• Team player and understand own role.

Requirements:

• Minimum 4 years of working experience in the similar capacity from FMCG industry.
• Degree or Diploma holder in Business, Marketing or related fields from recognized universities.
• Independent, Self-motivated and determined to succeed in a challenging environment.
• Strong interest in food and food preparation.

We are looking for passionate candidates in KL / Selangor and JB

Perks & Benefits

• Medical insurance
• EPF
• Socso
• Miscellaneous allowance

職位描述

透過在公司、客戶、供應商和分包商組織之間建立夥伴關係，確保滿足客戶的需求。

主要責任

• 了解專案所需的財務控製程度；學習如何制定預算、預測、開立發票以及保持對正在進行的專案預算的嚴格管理。
• 充分了解內部部門角色、專案階段和管理流程，以幫助順利管理從最初的簡報到最終建置、交付和專案報告的過程。
• 根據合約或 SLA 中的規定回應客戶要求。
  作為客戶對指定項目的需求和期望的主要聯絡人。

關鍵角色

• 指定專案的服務交付主要聯絡人，並支援專案經理確定成長機會和合約獲利能力。
• 支援指定專案的端到端規劃、建置和交付。
• 協助管理交付產出流程，包括向團隊成員簡要介紹客戶回饋並協助管理工作關鍵階段的交付。
• 對專案交付的整體客戶滿意度做出了重大貢獻。
• 解決陷入困境的單位/部門的績效，以實現生產力目標。
• 將關鍵文件輸入到專案/帳戶儲存庫中。
• 管理備份/復原計畫、災難備份場景、容量管理和風險管理、與客戶的溝通以及業務對行業規則和指南的合規性。

團隊合作

• 以積極的方式參加團隊會議並做出貢獻。
• 與團隊成員分享資訊。
• 與所有利害關係人輕鬆合作。
• 與其他團隊成員合作，應用新的想法、實踐和工具來提高團隊的效率。
• 根據需要履行其他職責，包括在需要時彌補缺勤/休假。

工作要求

• 電腦科學/工程或相關學科的文憑或大學學位。
• 自然的團隊合作態度。
• 優秀的客戶服務和良好的溝通者。用英語與所有客戶和利害關係人進行有效溝通。
• 面對新挑戰時能夠適應變化並積極應對。
• 能夠獨立工作、調查和分析思考，以創造性的方式解決問題。
• 良好的財務頭腦。
• 積極主動、及時支援專案部署，確保各項任務的品質、準確性和實用性。
• 出色的時間管理和組織能力，具有在緊迫的期限壓力下工作以及管理優先事項相互衝突的多個工作流程的豐富經驗。
• 擁有 BFSI 和/或電信業信用催收經驗，以及了解從到期前到恢復的信用催收工作流程的額外優勢。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會

• 評估業務流程、預測需求、發現需要改進的領域以及開發和實施解決方案。
• 
  領導對業務流程的持續審查並制定優化策略。
• 
  隨時了解最新流程和 IT 進步，實現系統自動化和現代化。
• 
  舉行會議和演示以分享想法和發現。
  執行需求分析。
• 
  記錄並傳達您的努力結果。
  向跨職能團隊成員和管理層有效傳達您的見解和計劃。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 開放文化
• 個人發展機會

Role & Responsibilities;

Assist to effectively manage customer relationships and in developing and executing strategies that improve customer engagement and retention, increase sales, and enhance the overall customer experience.

Job scope;

• Assist in developing and executing the overall CRM strategy for the company.-Yearly planning.

-Data Management

• Manage customer data, ensuring that it is accurate and up-to-date in the CRM system.
• Manage members contact information, purchase history & behaviour, warranty and preferences.
• Segment customers based on their demographics, purchasing behavior, and travel preferences, which could be used to personalize marketing and communication efforts.

-Report & Analysis

• Create and maintain reports that analyze customer data and provide insights to the CRM team.
• Analyze sales data to identify trends, such as popular product lines or peak travel seasons, which could inform future marketing and sales strategies (refer to No.1 – CRM planning)
• Analyse data to ensure promotional /marketing campaign effectiveness.

-Customer Service

• Provide high quality & support to customers, answering their queries and resolving any issues they may have.
• Provide excellent customer service by addressing their complaints in a timely and effective manner.
• Improve member satisfaction.

-Feedback collection

• Collect feedback from customer/member through surveys or other means to identify areas for improvement and to understand customer satisfaction levels. This information can be used to improve product offerings and customer service.

-Communication and Campaigns

• Manage communication with customers through sms, whatsapp, email, direct mail, and other channels (refers to many channels such as video in FB, instagram, tiktok & more)
• Plan and execute “marketing” campaigns that are targeted at specific customer/member segments and also specific seasonal campaign/Event plan needed.

-Loyalty Programs

• Assist in the design and implementation of loyalty programs to reward and retain customers, such as offering discounts, free luggage, free gift with repeat purchases & more.
• Explore a possibility of collaborating with others companies, partnership to lets members to enjoy others benefit as part of their loyalty program rewards.

-Any other adhoc projects assigned.

Requirement And Qualifications;

• Minimum 2 years of relevant / CRM Management & Marketing experience (customer retention/loyalty)
• Good communication skills (Prefer to be able to speak in mandarin, english & malay)

Perks & Benefits

• Bonus
• Annual Leave
• Company Trips
• Medical Claims
• Medical insurance
• EPF contribution
• Socso & EIS contribution 

Responsibilities:

• Define project goals and objectives.
• To liaison with clients on job commencement date, deployment, preparing work done and ensure client endorsement of work done.
• Recommend and implement modifications to improve effectiveness and attain project milestones.
• Organise, coordinate and monitor activities of assigned projects to develop and implement procedures,processes and systems.
• Ensure to take appropriate planning measures with all clients to reassess, renegotiate and amend scope of work responsibilities, proposals, contracts and budgets.
• To facilitate in seminars, road-shows, exhibitions and trainings. 
• To prepare advisory presentation material, quotation, proposal and agreement.
• To establish, develop and maintain strong relationship with potential and current customers.
• To co-ordinate with cross functional teams to create and manage integrated marketing strategies.
• To provide constant customers’ feedback or request to the management.
• To share knowledge gained with team through effective knowledge transfer and capture in a formal manner.
• Willingness to undertake additional tasks within ability to support any execution.
• Undertake any other responsibilities as assigned by the superior from time to time.

Requirements:

• Possess a diploma/ degree in Finance, Accounting, Business Administration or related field.
• Good written and verbal communication skills in English, Bahasa Malaysia and Mandarin
• Good people skills and pleasant personality.
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans.
• Outstanding organizational skills, including multitasking and time-management.
• Excellent client-facing and teamwork skills.
• Good knowledge of MS office such as World, Excel and Power Point.
• Hands-on experience with project management tools.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Responsibilities:

• Define project goals and objectives.
• To liaison with clients on job commencement date, deployment, preparing work done and ensure client endorsement of work done.
• Recommend and implement modifications to improve effectiveness and attain project milestones.
• Organise, coordinate and monitor activities of assigned projects to develop and implement procedures,processes and systems.
• Ensure to take appropriate planning measures with all clients to reassess, renegotiate and amend scope of work responsibilities, proposals, contracts and budgets.
• To facilitate in seminars, road-shows, exhibitions and trainings. 
• To prepare advisory presentation material, quotation, proposal and agreement.
• To establish, develop and maintain strong relationship with potential and current customers.
• To co-ordinate with cross functional teams to create and manage integrated marketing strategies.
• To provide constant customers’ feedback or request to the management.
• To share knowledge gained with team through effective knowledge transfer and capture in a formal manner.
• Willingness to undertake additional tasks within ability to support any execution.
• Undertake any other responsibilities as assigned by the superior from time to time.

Requirements:

• Possess a diploma/ degree in Finance, Accounting, Business Administration or related field.
• Good written and verbal communication skills in English, Bahasa Malaysia and Mandarin
• Good people skills and pleasant personality.
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans.
• Outstanding organizational skills, including multitasking and time-management.
• Excellent client-facing and teamwork skills.
• Good knowledge of MS office such as World, Excel and Power Point.
• Hands-on experience with project management tools.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

職責：

• 定義專案目標和目標。
• 與客戶就工作開始日期、部署、準備已完成的工作進行聯絡，並確保客戶認可已完成的工作。
• 建議並實施修改以提高有效性並實現專案里程碑。
• 組織、協調和監督指定項目的活動，以製定和實施程序、流程和系統。
• 確保與所有客戶採取適當的規劃措施，重新評估、重新談判和修改工作職責、建議、合約和預算的範圍。
• 促進研討會、路演、展覽和培訓。
• 準備諮詢簡報資料、報價、提案和協議。
• 與潛在和現有客戶建立、發展和維持牢固的關係。
• 與跨職能團隊協調，制定和管理整合行銷策略。
• 向管理層提供持續的客戶回饋或要求。
• 透過有效的知識移轉和正式的方式獲取，與團隊分享所獲得的知識。
• 願意在支援任何執行的能力範圍內承擔額外的任務。
• 承擔上級不時分配的任何其他職責。

要求：

• 擁有金融、會計、工商管理或相關領域的文憑/學位。
• 良好的英語、馬來語和華語書面和口頭溝通能力
• 良好的人際交往能力和愉快的性格。
• 能夠準備和解釋流程圖、時間表和分步行動計劃。
• 出色的組織能力，包括多任務處理和時間管理。
• 優秀的面對客戶和團隊合作的能力。
• 熟悉 MS Office，例如 World、Excel 和 Power Point。
• 使用專案管理工具的實務經驗。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 定期團隊活動
• 公司旅行
• 開放文化
• 個人發展機會

We are looking for an ambitious and energetic Business Development Executive to join our organisation.

Job Descriptions:

·         Understudy a team of business development professionals.

·         Confident and well presented

·         Eager to learn and be part of a successful team

·         Must have effective skills using Microsoft suite of programs.

Requirements: -

·       Bachelor’s Degree in Business Studies or Management or Property and Facility Management

·       Ability to fluently speak, read and write in English is required

·       At least 3 year(s) experience

Salary Range: RM3000.00 to RM4000.00 (To be negotiated depending on experience)

Perks & Benefits

• Medical insurance

角色和責任；

協助有效管理客戶關係，制定和執行提高客戶參與度和保留率、增加銷售並增強整體客戶體驗的策略。

工作範圍;

• 協助制定和執行公司整體CRM策略。-年度規劃。

-資料管理

• 管理客戶數據，確保 CRM 系統中的數據準確且最新。
• 管理會員聯絡資訊、購買歷史和行為、保固和偏好。
• 根據人口統計、購買行為和旅行偏好對客戶進行細分，這可用於個人化行銷和溝通工作。

-報告與分析

• 建立和維護報表來分析客戶資料並為 CRM 團隊提供見解。
• 分析銷售數據以識別趨勢，例如熱門產品線或旅遊旺季，這可以為未來的營銷和銷售策略提供資訊（參考第一 - CRM規劃）
• 分析數據以確保促銷/行銷活動的有效性。

-客戶服務

• 為客戶提供高品質和支持，回答他們的問題並解決他們可能遇到的任何問題。
• 及時有效解決客戶的投訴，提供優質的客戶服務。
• 提高會員滿意度。

-回饋收集

• 透過調查或其他方式收集客戶/會員的回饋，以確定需要改進的領域並了解客戶滿意度。這些資訊可用於改善產品供應和客戶服務。

-溝通和活動

• 透過簡訊、whatsapp、電子郵件、直郵和其他管道管理與客戶的溝通（指許多管道，例如 FB、instagram、tiktok 等中的影片）
• 規劃和執行針對特定客戶/會員群體的「行銷」活動以及所需的特定季節性活動/活動計畫。

- 忠誠度計劃

• 協助設計和實施忠誠度計劃，以獎勵和留住客戶，例如提供折扣、免費行李、重複購買的免費禮品等。
• 探索與其他公司合作的可能性，建立夥伴關係，讓會員享受其他公司的好處，作為其忠誠度計畫獎勵的一部分。

- 任何其他分配的臨時項目。

要求和資格；

• 至少 2 年相關/CRM 管理和行銷經驗（客戶保留/忠誠度）
• 良好的溝通能力（最好能說普通話、英語和馬來語）

津貼和福利

• 獎金
• 年假
• 公司旅行
• 醫療索賠
• 醫療保險
• 公積金繳款
• Socso 和 EIS 貢獻

我們正在尋找一位雄心勃勃、充滿活力的業務發展主管加入我們的組織。

工作介紹：

· 學習業務發展專業團隊。

· 自信且表現出色

· 渴望學習並成為成功團隊的一員

· 必須具備使用微軟程式套件的有效技能。

要求： -

· 商業研究或管理或財產和設施管理學士學位

· 具備流利的英語說、讀、寫能力

· 至少 3 年經驗

薪資範圍：RM3000.00 至 RM4000.00 (依經驗協商)

津貼和福利

• 醫療保險

Job Description

• To provide operational support and serve as key contact point / liaison between HQ and Region /branches
• Monitoring Regions & Branches performances and identifying new area for business expansion
• Branches generate profits with controlled expenses
• Reports preparation for Management meeting

Requirements:

• Establish a strong relationship & effective communication with Regional Business Team
• Analysing key performance indicators using business analytic tools such as Business Intelligence, Tableau etc
• Ensure all key deliverables are delivered on time and meeting the stakeholders expectations

Perks & Benefits

• Performance bonus
• Nearby public transport
• Central location
• Smart Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

Job Scope of responsibilities/duties:

• Maintain schedules and calendars, organize and coordinate meetings, conferences and etc.
• Coordinate travel arrangements inclusive of air-ticket, hotel accommodation, visa arrangements, claims etc.
• Perform data-entry, recording, printing and filing duties.
• Undertake any ad-hoc admin projects/duties as required.
• Manage the company's sensitive information with strict confidentiality.
• Receive phone calls; provide necessary information to internal and external to Clients and/or Sub-Con/Vendors.
• Receive, distribute, send and track all correspondence received in the office.
• Daily staff attendance
• Prepare monthly office expenses tabulation
• Staff HR matters (leave application)

Job Requirements:

• Required skill(s): able to communicate with all level of people, proficient in both written & spoken in english, Prompt with experience in interior fit out with of related field, MS Office.
• Required language(s): Bahasa Malaysia, Mandarin, English
• At least 2 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Secretarial/Executive or equivalent.

** if you are interested, please apply via online together with the following documents :

1. An updated Resume with past working experiences.
2. SPM & Diploma/Degree 's Certificates.
3. SPM & Diploma/Degree 's Result Slips/Statement of results.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

工作職責/職責範圍：

• 維護時間表和日曆，組織和協調會議、會議等。
• 協調旅行安排，包括機票、飯店住宿、簽證安排、索賠等。
• 履行資料輸入、記錄、列印和歸檔職責。
• 根據需要承擔任何臨時管理專案/職責。
• 嚴格保密地管理公司敏感資訊。
• 接聽電話；向內部和外部客戶和/或分包商/供應商提供必要的資訊。
• 接收、分發、發送和追蹤辦公室收到的所有信件。
• 每日員工出勤狀況
• 編制每月辦公室費用表
• 員工人力資源事宜（請假申請）

工作要求：

• 所需技能：能夠與各個級別的人溝通，精通英語書面和口語，並具有相關領域的室內裝修經驗，MS Office。
• 所需語言：馬來語、華語、英語
• 該職位需要至少 2 年相關領域的工作經驗。
• 最好是專門從事秘書/行政或同等工作的初級行政人員。

** 如果您有興趣，請透過線上申請並附上以下文件：

1. 包含過去工作經驗的更新履歷。
2. SPM 和文憑/學位證書。
3. SPM 和文憑/學位的成績單/成績單。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 事假