Total 51 Command Center Analyst job vacancies in Bukit Damansara

Responsibilities: -

• Overseeing environments of a data center, supervise systems and also identify, log, and report issues to superior.
• Perform precautionary system maintenance to ensure that the center’s systems and network are functioning well.
• Carrying out procedures needed to maintain data, transactions, and reports from systems, supporting administrators, maintaining work registers, and documentation of processes, performing user administration tasks and monitoring activity and access of the data center and its operations section to ensure that there is compliance of security policies.
• Fix issues related to customer service support, and supervise the performance of local area networks (LANs) and data communications.
• Installing and configuring software systems and computer hardware.
• Undertake tests to validate the performance of new technologies, present management reports of support services of IT systems, and look after the records of data center supplies, including scanners and printers.

Requirements: -

• Diploma / Bachelor’s degree in IT/Computer Science/Computer Engineering/Information System or equivalent.
• Minimum 2 years in IT Security related field.
• Experience in a system administration role supporting multiple platforms and applications.
• Ability to communicate network security issues to peers and management.
• Able to multi-task and work under pressure with positive work attitude.
• Able to work rotating shifts, including weekends and public holidays.

• Annual Leave
• Medical
• Bonus
• Increment

職責：-

• 監督資料中心的環境、監督系統，並識別、記錄問題並向上級報告問題。
• 進行預防性系統維護，以確保中心的系統和網路運作良好。
• 執行維護資料、交易和系統報告所需的程序，支援管理員，維護工作登記冊和流程文檔，執行使用者管理任務以及監控資料中心及其營運部分的活動和訪問，以確保合規性的安全策略。
• 修復與客戶服務支援相關的問題，並監督區域網路 (LAN) 和資料通訊的效能。
• 安裝和設定軟體系統和電腦硬體。
• 進行測試以驗證新技術的效能，提交IT系統支援服務的管理報告，並管理資料中心耗材（包括掃描器和印表機）的記錄。

要求： -

• IT/電腦科學/電腦工程/資訊系統文憑/學士學位或同等學歷。
• 至少 2 年 IT 安全相關領域經驗。
• 具有支援多個平台和應用程式的系統管理角色的經驗。
• 能夠向同事和管理層傳達網路安全問題。
• 能夠以積極的工作態度承擔多任務並在壓力下工作。
• 能夠輪班工作，包括週末和公共假期。

• 年假
• 醫療的
• 獎金
• 增量

This position is located in the U.S. Naval Medical Research Center-Asia (NMRC-A), Financial Management (FM) Department in Singapore. The FM Department is responsible for financial management support to include budget, accounting, financial reporting, internal controls, payroll, and travel. This position supports the NMRC-A FM Department through performing financial management related work such as financial analysis, accounting, payroll, processing travel authorizations and vouchers.

This position performs financial and accounting maintenance and financial and accounting support work requiring access and use of financial and accounting systems, familiarity with financial and accounting policies and procedures to examine, verify and reconcile accounts, and to prepare and analyze reports. Financial and accounting work requires the knowledge of standard financial and accounting codes, classifications and terminology, the ability to apply various financial and accounting methods and techniques, and must have knowledge and experience using financial reporting systems and travel systems.

The work of this position involves examination, verification, and maintenance of financial and accounting data as part of a financial and accounting system; this position includes financial and accounting audit functions.

Requirements:
All applicants must address each selection criteion detailed below with specific and comprehensive information supporting each item in their resume. Failure to do so may result in a determination that the applicant is not qualified.

• At least three (3) years performing progressively responsible work of a program/technical/administrative nature with an emphasis on analytical, judgmental, and expository abilities required. At least two of the three years must have been work involving, travel management, budgeting and/or accounting or the equivalent.
• Bachelor’s degree in business administration, Accounting or Finance is required.
• Knowledge of the financial and supply accounting systems and related documents in order to coordinate the work of team members, locate and analyze data pertaining to the execution of various budget programs, ensure adherence to the Army Management Structure, and identify problems and initiate corrective actions.
• Broad in-depth practical knowledge of accounting, budget and other financial management technical methods, techniques, precedent cases, and procedures to resolved especially difficult problems.
• Knowledge of and the ability to use automated system software capabilities (i.e. Excel, Access, WYPC, etc.) to review, report and process data as required.
• Good working knowledge in English speaking, reading & writing.
• The selected candidate must be able to obtain a US Secret Clearance through the DoD as processed by NMRC Security.

Additional job details can be requested by emailing USEmbSingaporeHR@state.gov

Emailed applications and resumes are no longer accepted.

To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms

To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by April 30, 2024.

Only shortlisted candidates will be notified.

Thank you for your interest in U.S. Embassy Singapore.

About the Opportunity

This role will support the Corporate Development within AHG and its subsidiaries

What You'll Be Doing

• Data analysis to support business decision-making, strategic development and operational requirements.
• Produce dashboard and reports to provide insights into historical data, trending and predictive trends.
• Support data cleansing.
• Support on Tableau design dashboard.

Key Responsibilities

• Act as the Data Analytics expert to provide insights on our data, to identify trends and opportunities and suggest solutions based on these insights to support business decision.
• Develop data mart, data models that can support data analysis to draw insightful information, predictive modelling and trend analysis, enabling us to proactively meet client needs and provide insights for active panel clinics management and portfolio management.
• Design and develop dashboard frameworks and reporting view to achieve efficiency in reporting for routine standard reports.
• Optimize statistical efficiency and quality.
• Collaborate closely with internal teams to understand insurers’ or clients’ requirements and business agreements, prepare claims analysis, and identify opportunities for improving efficiency of report submission.
• Standard regular reports to keep a view on panel clinics performance to ensure alignment with panel clinics management, cost containment strategies and to meet audit requirements.
• Utilize Tableau and any other provided analytical tools to meet reporting requirements for clients/insurers/brokers.

What We Are Looking for

• Degree in Data Analytics or relevant discipline.
• Candidates without experience are welcomed to apply.
• Ability to use programming languages such as R, Python, SQL and BI tools such as Tableau and Power BI.
• Strong Financial and Statistical Analysis skills, and Business acumen.
• Advanced knowledge with Microsoft Office Suite, especially in Microsoft Excel and use of Macros.
• Possess creative thinking, with excellent problem solving skills.
• Great time and priority management skills, and adherence to deadline.
• A good team player, able to work closely with multiple operational functions of the company.
• Written and verbal communication skills.
• Ability to contextualize business operations to data observations and support decision-making with insightful analysis.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

WINGS THERAPY AND LEARNING CENTER (WINGS), Asia’s first AND only intensive therapy centre is seeking highly motivated FITNESS SPECIALISTS to join its EXCITING, VIBRANT AND DYNAMIC team.

We are seeking outgoing and upbeat fitness/sports coaches to work with children, teenagers, and young adults with physical disabilities.

In this role, you will assess, plan, evaluate, and provide safe therapies for special needs populations aged 5 to 25 years old. This includes designing individual fitness routines, setting goals, and engaging with the special needs communities in enjoyable and stimulating ways. Training in WINGS signature ground-breaking programmes will be provided.

This position offers a truly fulfilling experience and an opportunity to have fun while working. You will collaborate with a dedicated team of committed, passionate, and experienced therapy professionals.

This role is exclusively open to trainers and coaches with a genuine passion for enhancing the lives of special needs individuals from childhood through to young adulthood.

Responsibilities

• Assess the physical and health conditions of patients, create appropriate exercise plans, and monitor their progress.
• Support and assist physiotherapists in the administering of therapy treatments to patients.
• Manage and supervise various sports programmes for patients.
• Motivate patients during treatment to help them function optimally as well as improving strength, flexibility, balance, and coordination.

Requirements:

• Candidates should hold a Diploma or Degree in Sports Science or Kinesiology or possess a recognised certification in fitness training.
• Prior experience with special needs communities is advantageous, but recent or new graduates who are enthusiastic about learning are encouraged to apply as training will be provided.
• Positive and patient-centered with excellent communication and relationship management skills.

Please email your resume to hr@wingstherapycenter.com. We regret that only shortlisted candidates will be notified.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits:

• Client-centred focus with lovely ethics
• Diverse patient base with a strong paediatric focus
• Competitive salary packaging benefits
• Career advancement opportunities
• Training in relevant courses

ABOUT WINGS THERAPY AND LEARNING CENTER (WINGS)

Founded in 2017, WINGS is Singapore’s first intensive therapy centre to offer transformative therapies such as Pediatric Physical Therapy, Occupational Therapy, Early Intervention, Suit Therapy (NeuroSuit™ and TheraSuit Method®), Spider Cage Therapy, Universal Exercise Unit, Dynamic Movement Intervention (DMI), Cuevas Medek Exercises® (CME), Intensive Gait Training with LiteGait, Robotic Gait Training with Trexo Robotics, Task Specific Electrical Stimulation (TASES), Vibration Therapy with Galileo, Autism Fitness and Sports for The Special Child. WINGS also provides seating assessments, equipment consultations and dynamic orthotic solutions such TheraTogs and Dynamic Movement Orthoses®.

Since its inception, over 6000 babies, children, teenagers, and young adults have walked through our doors and found new options. At WINGS, our dedicated and highly trained therapists provide intensive programmes to help children and young adults with a broad range of conditions.

These include, but are not limited to: Cerebral Palsy, Developmental Delay. Traumatic and Anoxic Brain Injuries, Spina Bifida, Ataxia, Dystonia/Athetosis, Hypertonicity, Hypotonicity, Post-Stroke, Down Syndrome, Genetic Disorders, Metabolic Disorders, Prematurity, Torticollis/Wry Neck (head tilt), Muscular Dystrophy, Delays in Developmental Milestones, Hypotonia (weakness, low tone), Hypertonia (tightness, high tone), Gross Motor Incoordination, Motor Planning Difficulties, Gait Difficulties, Orthotic Concerns and Neurological Problems.

For more information, please visit:

www.wingstherapycenter.com

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Business Analyst to join our team!

As a Business Analyst, we rely on you to:

• Work on business cases, business models and strategic plans and give analytical support to assist in key decision making for the organisation going forward.
• Assist to compile a trend analysis of monthly and yearly performance results of each business unit against budgets and submit a report of this analysis to the General Manager.
• Compile cost analysis of business operating cost, labour cost and put-up recommendation to counter shortfall.
• Collate and disseminate general information, internal database and market intelligence to provide a basic platform for Department Heads to use in the development of their business strategies and plans;
• Plan, develop, and direct overall research strategy and approach for any special projects and support respective department heads in the implementation process.
• Develop and maintain a high level of communication with all related departments on the strategies and business planning, and ensure detailed reports are compiled and distributed (as required) to those departments.

Talent Profile

• At least 1 year of working experience in either hotel operations or exposure in project management.
• Minimum business-related Degree from a good recognised institution with strong emphasis on either Hospitality Management or demonstrates strong emphasis in academic curriculum in the areas of Analytics, Statistics, Finance, or Real Estate.
• Exposure to Hotel Operations Analysis, Feasibility Studies and / or Market Research will have an added advantage.
• Competent in the use of Microsoft PowerPoint, Word & Excel.
• Possess full understanding of the principles of budgeting, forecasting and performance trend analysis

Reporting to the Finance Manager, the Senior Finance Ops Analyst will play a key role in the Finance team to deliver the full spectrum of professional accounting and finance activities to Woh Hup (WH) Group of companies. This position offers the opportunity to gain a deep expertise within the finance function with the ability to work with senior stakeholders, and to lead and drive business optimization projects from the planning through to implementation.

Given the dynamic nature of the business, the below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in this role.

• Financial accounting and reporting: preparation of audited financial statements in compliance to professional accounting standards and external auditor requirements, supporting business new ventures through providing finance and accounting advice, and supporting initiatives to adopt new accounting standards.
• Transactional accounting and closing processes: perform month-end close activities including accurately recording and reviewing financial transactions, overseeing critical accounts payable and receivable processes, preparing submissions to external auditors, IRAS and other parties, and identifying ways to mitigate risks and continuously improve. Ensure a strong risk and control environment throughout.
• Cost accounting and reporting: Analyze the main drivers of performance and confidently explain to senior stakeholders the reasons for variances. Confidence in driving improved cost control and insights with business stakeholders.
• Planning and Appraisal: Input to the business planning, budgeting and forecast processes, and produce management information reports to help drive decision making by senior stakeholders. Proactively highlight business value drivers and risks with business leads.
• Change management and growth opportunities: Support and shadow the Finance Manager as the finance lead for transformation and growth projects, e.g. but not limited to new market/business expansions, driving operational excellence in finance operations, project managing the implementation of new systems and digital transformation.
• Adherence to safety in the workplace

The ideal candidate should have:

• A degree in Finance/ Accountancy/ Banking or equivalent.
• Minimum 4 years of relevant experience and expertise across the spectrum of Finance competences with solid foundation in financial accounting, operational accounting and reporting, and working knowledge of IT systems implementations. Finance professional qualification and SAP knowledge preferred. Exposure to Treasury and Tax will be useful.
• Confident in managing large and complex data sets in Excel and in a wider digital environment. Able to assess data, extract insights from financial and accounting software and navigate between different types of digital tools to produce results. Continuously learning new and better ways to manage and analyze data to support business outcomes.
• They are an effective communicator with ability to gain the confidence of various internal and external parties building on strong knowledge and understanding of the business drivers, value and risk. They also possess an eye for detail and are results oriented, willing to challenge the status quo and strive for continuous improvement.
• MNC experience will be valuable from the perspective of systems and processes and of reporting and accounting in compliance with local and international standards. Experience in the construction / asset-heavy industries would also be valued.
• The individual has strong project management skills and has experience contributing towards formalizing processes and systems and in enhancing the performance of the finance function - and at the same time proven flexibility with ability to create, develop and adapt in the face of a dynamic situation.
• Strong growth mindset and high personal integrity. A team player, with a positive proactive approach to managing and solving problems. Ability to collaborate across different teams is key.

WINGS THERAPY AND LEARNING CENTER (WINGS), Singapore’s first intensive therapy center is seeking a highly motivated Marketing & PR EXECUTIVE to join its EXCITING, VIBRANT AND DYNAMIC team.

Responsibilities

● Plan and execute marketing strategies that increase traffic, sales, and member engagement.

● Utilise and manage engagement on digital platforms such as social media (TikTok, Instagram, Meta) and website for marketing efforts.

● Write and edit marketing content in bilingual format.

● Ability to pull together media lists, media monitoring reports, as well as carry out media callbacks for press releases.

● Manage marketing budget effectively and provide weekly reports.

● Update website when required.

Requirements

● Diploma or Bachelor's Degree in Marketing, Communications, or related field

● Video-editing skills for social media

● Proficiency in social media platforms, WordPress, and Google Ads is preferred

● Proficiency in written Mandarin or Bahasa Indonesia is preferred

ABOUT WINGS THERAPY AND LEARNING CENTER (WINGS)

Founded in 2017, WINGS is Singapore’s first intensive therapy center to offer transformative therapies such as Paediatric Physical Therapy, Occupational Therapy, Early Intervention, Suit Therapy (NeuroSuit™ and TheraSuit Method®), Spider Cage Therapy, Universal Exercise Unit, Dynamic Movement Intervention ® (DMI), Intensive Gait Training with LiteGait, Intensive Gait Training with TREXO Robotics, Functional Electrical Stimulation (FES) with NeuroTrac, Vibration Therapy with Galileo Vibration Plate, Adaptive Sports & Autism Fitness.

We are dedicated to delivering the most innovative therapies to help babies, children and teenagers with a diverse range neurological and developmental needs to achieve the kind of freedom and independence they deserve.

For more information, please visit: www.wingstherapycenter.com

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are hiring Service Associate - Service Center

As a Service Associate - Service Center, we rely on you to

• Provide a warm, helpful and informative service over the phone
• Contribute to creating an excellent experience to all guests
• Handle all guest requests in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Communicates and writes with fluency
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

If you are the right person, what are you waiting for? Click the apply button now!

We are looking for an IT Applications – Business Analystto join the team.

Are you ready to make a meaningful impact in the community care sector? Join us as an IT Business Analyst for the IT Systems Department at the leading Eldercare organisation in Singapore. In this dynamic role, you will spearhead efforts to ensure seamless operation and optimization of our critical applications.

Responsibilities:

• Manage the lifecyle of systems.

• Conduct user research and design solution.

• Gather and document requirements.

• Coordinate projects and manage stakeholders.

• Ensure security and compliance for implemented applications.

• Facilitate continual improvement and review processes.

• Manage change and assess risks.

• Oversee vendor relationships.

Requirements:

• Previous experience in post-life systems lifecycle and IT project lifecycle. Understanding of systems approach and a strong grasp of how digitalization impacts processes.

• Academic education, preferably in IT, Digital Healthcare, Business Process Management, or Project Management.

• Passion and keen interest in the aged care sector. Enjoys digitalization and harbors a fervent aspiration for digital transformation.

• Excellent writing skills for preparing tender and project documentation with precision and clarity.

• Experience in adopting new technologies for business, with a demonstrated ability to quickly grasp and adapt to new concepts and tools.

• Confident communication skills for effectively conveying ideas and exploring the latest technologies with colleagues and stakeholders.

• Attention to detail, with the ability to be resourceful and independent. Takes ownership of tasks and manages time effectively to meet deadlines.

Company Description

LKH Precicon Pte Ltd is a leading industrial automation solutions provider with more than 35 years of experience. Our focus is on serving the manufacturing, building and construction, infrastructure, transportation, and educational sectors. With the support of global brand partners, we specialize in Preventive & Predictive, Control & Connectivity, and Measurement & Monitoring products in the industry. We are committed to working in line with the Smart Nation, Industry Transformation Map (ITM) and Industry 4.0 requirements, as well as any other Digital Transformation needs.

Role Description

As we digitalize our business into E-Commerce, we are currently looking for a Digital Marketing Analyst who will be responsible for all tasks related to SEO and SEM activities. The incumbent is required to develop effective digital marketing strategies and execute campaigns to increase brand awareness and leads generation for both Singapore and Indonesia market presence.

As a Digital Marketing Specialist, you will report to the General Manager.

Your key Responsibilities involves:

1. Data Analysis and Insights:

• Collect, analyze, and interpret data from various digital marketing channels, including social media, paid search, email marketing, website analytics, and display advertising, etc.
• Develop an action plan or marketing strategy for the company.

2. Campaign Optimization:

• Monitor campaign performance metrics and KPIs, identifying areas for improvement and optimization.
• Provide recommendations for adjustments to campaign strategies based on data-driven insights, A/B testing, and best practices.

3. SEO and Content Analysis:

• Undertake SEO initiatives and monitor website rankings to improve organic search visibility, generate engaging content to captivate industrial audiences, foster website loyalty, and highlight our product offerings on our e-commerce store.

4. Data Tracking and Implementation:

• Ensure proper implementation and tracking of digital marketing tags and pixels including Google Tag Manager, Meta pixel, etc
• Troubleshoot and resolve tracking issues to ensure accurate data collection.

5. Reporting and Presentation:

• Prepare and deliver regular performance reports to showcase the effectiveness of digital marketing efforts
• Build and strengthen rapport with brand partners through our regular meetings on campaign performance, with data-driven recommendations

Job Requirements:

• 3 years+ of experience in digital marketing analytics or a related role.
• Proficiency in digital marketing platforms such as Google Analytics, Piwik, Google Ads, Google Merchant Center, Google Search Console, Google Tag Manager, Facebook Ads, LinkedIn Ads, etc
• Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.
• Experience with data visualization tools and techniques such as Power BI
• In-depth understanding of SEO & SEM principles and best practices.
• Able to think with the campaign needs in mind and deliver innovative and effective solutions according to requirements.
• Experience in CRM and marketing automation software such as Hubspot, Dotdigital, or Salesforce

YOUR ROLE:

As a Revenue Manager/ Analyst, you'll play a pivotal role in steering our revenue ship to success. Working closely with our Director of Revenue, you'll lead the charge in analyzing our performance across various revenue streams and crafting strategies to maximize our earnings.

WHAT YOU WILL DO:

Navigate the Numbers: Your day kicks off with diving deep into daily reports on revenue pace, pick-up, and forecasts. Armed with this data, you'll uncover insights that will guide our revenue strategy decisions.

Craft Revenue Strategies: Using historical reservation data and market intel, you'll be the architect behind our revenue strategies. Whether it's adjusting rates or managing inventory, your expertise will be instrumental in keeping us ahead of the competition.

Keep Us on Course: You'll be the guardian of our revenue management operations, ensuring everything runs like a well-oiled machine. From daily checklists to monthly audits, you'll keep us sailing smoothly.

Stay Ahead of the Curve: You won't just be crunching numbers—you'll also be keeping a keen eye on the competition. By staying abreast of market trends and best practices, you'll help us maintain our competitive edge.

Skills and Experience:

• Opera, TARS and IDeaS G3, and Excel is your playground.
• Previous experience in Revenue Management (Rooms or Food & Beverage) is a plus, but if you're a fresh graduate with a passion for numbers and hospitality, we want to hear from you too!
• Digital tools and analytics? You're all over it.

Who You Are:

• You're a communicator extraordinaire, with a knack for keeping everyone on the same page.
• Diversity and analytical thinking is your bread and butter—you thrive in multicultural environments and you can spot trends and insights like nobody's business.
• Self-motivated? Check. Energetic? Double-check.
• Got an idea? Bring it on! You're all about taking initiative and thinking outside the box.

Kindly note that only shortlisted candidates will be contacted.

EA Personnel Responsibilities:

• To handle end to end sales

• To handle customers enquiries in a friendly and professional manner

• To understand employer’s requirements

• To match employer's requirements with employee profiles

• To arrange and conduct interviews between the employers and employees

• To prepare all necessary documents required for deployment

• To provide after-sales follow-up and service

EA Personnel :

• Must have experience with recruitment

• Must have CEI – Certificate of Employment Intermediaries

• Strong sales ability, communication and interpersonal skills

• Able to handle all employee and employer matters independently

Responsibilities

• Maintain and develop pipeline of eligible candidates for future open positions
• Conduct interviews via phone or in-person
• Qualify or reject candidates based on interview feedback and resume reviews
• Serve as contact person for questions from candidates
• Meet weekly quotas related to calls and emails

Full time/Part time cleaner needed. Maintain general cleanliness of centre premises.

· Vacuum office floor and carpet, mop office and walkway outside lift area.

· Wash office toilet and toilet sinks.

· Do laundry.

· Replenish paper towels and soap in dispensers.

· Wash kitchen utensils.

· Maintenance of pantry including displaying, organising and replenishing pantry items.

· Cleaning of fridge. To throw away expired and spoiled items.

· Empty waste bins, damp wipe external surfaces of cupboards, glass doors and tabletops.

· Sanitise high-touch surfaces.

· Perform inventory check of cleaning and pantry supplies and inform management when supplies require replenishment.

· Perform other ad-hoc duties, as and when required and assigned.

· Able to speak simple English

6-day work week from Mondays to Saturdays. Company t-shirt will be provided.

About the job

Plan, procure, implement, manage and/or support Application Systems under one or more Business Domains (e.g. Student Financials, Continuing Education and Training), with the objective of fulfilling business needs and improving operational efficiencies of Business Departments using the Application Systems and/or solutions implemented.

What you will be doing

Key Responsibilities:

Enhance Existing Application Systems

• Identify areas of improvement
• Gather, prioritize and document business requirements
• Estimate and negotiate man-effort with vendors
• Lead/oversee the enhancements of business application systems
• Manage quality of deliverables and performance of vendors in order to ensure timely delivery of enhancements required to support business operational needs.

Business Operation & Support

• Provide on-going maintenance upgrade and support of the business application systems
• Manage service delivery of vendors
• Support operation of the Business Departments (e.g. Fee Setup, Biling and Payment, CET) in order to facilitate smooth and efficient running of the university processes and activities.

Planning & Implementation of New Application Systems

• Conduct market research and feasibility study
• Plan the project
• Procure the solution
• Project manage the implementation
• Facilitate transition to post-live support in order to ensure successful IT systems adoption at Business Departments to meet business objectives.

Job Requirements

• Degree or Diploma in Information Technology, Computer Science, Computer Engineering or equivalent
• At least 4 years in IT industry.
• Strong business process and analytical skills.
• Good oral and written communication skills with the ability to interact and communicate effectively with end users and vendors.
• Experience in Application Systems support and maintenance.
• Good grasp of IT technologies, methodologies, architectures, and best practices.
• Knowledge and experience of SDLC, RDBMS and SQL.
• Familiarity with Project Management Framework.
• Appreciation of cybersecurity best practices.
• Experience in Higher Education industry is a bonus.