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The Role Responsibilities
This role is under Frontline and Business Performance Team which in turn is part of the broader CCIB Business Development Team. The team owns a portfolio of productivity and frontline capability enablement tools, frontline sales processes, management and sales insights engines and recommendation tools as well as coordinate strategic workforce planning.
The incumbent will work closely with the team head on a wide range of initiatives including:
· CRM Process Ownership – Design target state of the core sales processes and prioritisation of deliverables across the modules; work closely with the CRMx Product Owners and the businesses to implement required enhancements on CRM tool (CRMx) as we work towards the target state.
· CRM and Management Reporting - Deliver key commercial insights from the output of the core sales processes to Management; ensure reporting within the system is accurate and validated; maintain data quality and completeness across all modules
· Frontline Engagement and Feedback – Regularly engage with a global panel of RM / ARM representatives to gather feedback, identify pain points and serve as the “voice of frontline” for other stakeholders e.g. COO, Product, Compliance, etc.
· Project-based initiatives – Act on the feedback from frontline to drive change via initiatives for process improvement, filling existing gaps, etc.
Strategy
· Understand CCIB business strategy and the Business Development role in driving the delivery of our client proposition, commercialisation, and frontline effectiveness
Business
· Ensure alignment with the frontline, functional stakeholders, BPMs and BD for the seamless execution of our business strategy.
· Lead the design and documentation of the frontline activities; find the accurate platform to act as a repository of such documentation.
· Identify opportunities to optimise RM processes – driving improved sales effectiveness and organisational efficiency.
· Ensure strong frontline awareness of key operating model changes impacting clients, Relationship Managers, and the broader teams.
· Collaborate with cross functional teams (e.g., Finance) to analyse Client Performance data and draw insights from the analysis which better enable accelerated, sustainable business growth and client relationship depth.
· Work closely with Business Planning Managers (BPM) / Product Partners on key initiatives to ensure data requirements in new CRM system align with business needs.
Processes
· Drive internal and external process improvements, consulting with the business (cross product and cross regions) teams to understand needs and pain points related to tools support, solve workflow problems, and ensure internal tools and automation systems are fully leveraged
· Work with the Business Process or Policy Owner(s) to enhance or simplify process flow and design
· Understand and assimilate detailed and complex business processes across multiple regions and products. Identify key changes in process required to enable speed, accuracy, scalability and effectiveness
People & Talent
· Demonstrate ability to work effectively across multiple markets and navigate geographical and regulatory complexity
· Engage effectively at all levels of the organisation, including senior management to shape and influence the Business Management agenda
· Lead through example and build the appropriate culture and values, embedding a high level of team engagement
· Ensure ongoing training and development for professional and personal growth
· Manage and mentor the next group of leaders in the team
· Play an active role in upskilling the team’s business knowledge, provide regular feedback on soft skills
Risk Management
· Ability to manage risk, make timely decisions, develop solutions and facilitate mitigating actions.
Governance
· Ensure awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.
· Deliver effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· BD MT
· Management and Country Leadership teams
· BPMs
· Senior Bankers, GAMs, RAMs, FAMs
· Product Partners (GCM, TB, FM)
· CRMx Product Owners, Tech squads
Our Ideal Candidate
· Education: Bachelor’s degree required
· 8+ Years of Relevant Experience in Banking process and Analytics
· Excellent interpersonal and communication skills
· Effective stakeholder management
Role Specific Technical Competencies
· Knowledge of banking processes and policies
· Implementation of solutions to address frontline needs/ gaps
· Ability to simplify and find efficiencies in processes
· Critical thinking and problem-solving in relation to systems and data transformation
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
The purpose of the role is to
· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment
Implementation and oversight of the below individual responsibilities:
· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
· To participate in marketing and promotional activities for customer acquisition.
· To source and call on individual prospects
· To provide quality, efficient after-sales services
· To manage anti-attrition and retention of clients
· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
Our Ideal Candidate
· Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
· 3 years of experience applying this in typical situations on the job
· Experience in Managing North Asia Market
· Good understanding and command of Mandarin as the incumbent will be supporting North Asia Market
Role Specific Technical Competencies
· Client Acquisition Experience
· Account Management (of HNW Individuals) Experience
· Region Specific Language Expertise
· Region Specific Client Networks & Experience
· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
As a Lead Business Analyst in our cross-functional squads, you will support the Product Owners in driving the outcomes of the squad to deliver on their objectives and key results. You will work closely with the Product Owners in creating business requirements to achieve business goals and develop the overall product roadmap. You must have proficiency in AI/ML based advanced analytics and have experience in driving digital transformation projects in Wealth Management.
We are looking for talented individuals who can be effective leaders with functional and operational expertise. You must be a strong communicator who builds trust-based relationships within the squad and amongst stakeholders.
The candidate must possess 5 +years of experience in Banking / Wealth Management. The candidate must have proficiency in Data & Analytics and Recommendation systems which include Rule based, Decision trees, advance analytics and machine learning, as well as strong understanding of data platforms and data interfaces. Experience in solution designing and stakeholder management is a plus.
Business
· Create Business requirements and follow through with walkthrough with Technology team for functional implementation
· Create use cases / framework around the analytics space (e.g. AI / NLP / NLU)
· Support the Product Owners for implementation of digital advisory tools from ideation, design, development, and adoption
· Identify, refine and document business requirements throughout the life cycle of implementation
· Design and develop platform and supporting data sources/interface
· Perform analysis and prepare test cases covering various scenarios
· Participate in UAT and ensure contribution towards successful delivery/implementation
· Ensure proper documentation and sign off from stakeholders are properly maintained
· Liaise with key stakeholders and reporting teams and with application vendors as applicable
· Maintain timely & Quality delivery of all tasks / activities assigned.
· Communicate efficiently the business process requirements to IT staff, program staff and stakeholder.
· Bridge vendor products and internal technology and build a best-in-class advisory platform, fully integrating investment ideas
· To liaise with external providers, research and evaluate tools and products, and onboard and collaborate where suitable, to increase Digital Advisory efficiency and effectiveness.
· To stay abreast of industry developments related to investment advisory and portfolio construction and incorporate best practices where possible
Processes
· Awareness and adherence to advisory process of Advisory Frontline tools.
Risk Management
· Awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
Governance
· Adherence to policies and control standards, ensuring compliance and operation within risk tolerance and risk appetite
· Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role.
· Responsible for delivering ‘effective governance’ within the deliverables and possessing the ability to constructively challenge relevant stakeholders and teams effectively.
· Ability and willingness to work through details with relevant control functions in an open and collaborative manner to achieve the desired governance outcome within the bank’s risk appetite.
· Work with global teams in Risk, Compliance and COO Office to ensure adherence to the Bank’s Risk framework, in the identification, assessment, mitigation, control and monitoring of risk.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Key stakeholders
· Investment Advisors, Team Heads, Relationship Managers, (PvB and Retail)
· Global WM Product Teams
· Global and Country Technology teams
· Product Owners across Digital Advisory and Client Journey
· Country WM Product Heads
· Group, Regional and Country WM COO teams
Other Responsibilities
· Do the right thing: Be brave, be the change; Think client; Live with integrity
· Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures
· Better together: See more in others; How can I help? Build for the long term
· This Job Description should be read in conjunction with the relevant terms of reference, the Group’s Governance Manual which sets out responsibilities for establishing, maintaining and implementing the Group’s high-level systems and controls, policies and procedures, and the jobholder’s contract of employment. The jobholder acknowledges that he / she has understood and will abide by the responsibilities set out in the Governance Manual as well as ensure compliance with Group Code of Conduct, and the local regulators Statements of Principle and Code of Practice for Regulated roles.
· Standard Chartered is committed to diversity and inclusion. By providing equal opportunities we foster a work environment which embraces diversity and gets the best out of the broadest spectrum of people to sustain business performance and competitive advantage. We build an inclusive culture by demonstrating respect for each other’s unique strengths and perspectives to enable every employee to develop a sense of belonging, and have the opportunity to maximise their potential.
· The signed job description should be part of the job library and be used for Performance Management objective purposes, development needs, and hiring requirements as needed.
Our Ideal Candidate
· MBA or CFA strongly preferred
· 5+ years experience in Digital banking initiatives especially on Mobile Banking, Online Banking, RM dashboard, or any other digital channels or devices.
· 5+ years experience in Digital & technology implementations, preferably in a large wealth management organization, handling complex implementations.
· 5+ years experience Product Delivery, Product Management or Product Owner Experience
· Experience in client personalization, digital analytics and recommendation systems
· Broad technology knowledge and comfort level, and history of successful matrix management while representing the wealth advisory business.
· Experience in managing teams across a global organization with senior stakeholders in various locations
· Experience with dealing with emerging technologies, proofs of concepts, driving pilots, and product evaluations utilizing innovative client engagement technology..
· Proven experience in Scrum or similar Agile development methodology.
· Be a self-starter that thrives in the face of challenge, clearing obstacles with a resourceful and creative approach to problem-solving.
· Understanding the Customer Experience design and user experience principle
· Expertise in external vendor and product management
Skills
· Strong intellect with superior analytical, problem solving and decision-making skills
· Strong interpersonal skills with the ability to collaborate with multi-functional, multi-cultural, multi-product teams to achieve superior results
· Strong communication skills – oral, written and presentation to explain complex or technical issues for a broad audience
· Strong ability to map the client requirements into functional specifications
· Experienced with designing customer journey’s
· Experienced with design and delivery of Digital applications such as Mobile applications
· Experienced with innovative projects / Proof of Concepts (PoC) using Analytics, AI and NLP technologies
· Experienced with managing delivery with scrum masters, technical developers and architects
· Ability to manage the effective planning, implementation, evaluation and sustainment of product backlogs, to ensure the achievement of anticipated benefits, using Agile methodology
· Good understanding of wealth management products and investments
Role Specific Technical Competencies
· Agile Product Owner
· Business Analysis
· Customer Experience design and user experience principle
· Scrum or similar Agile development methodology
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Strategy
We are a leading international bank focused on helping people and companies prosper across Asia, Africa, and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours: do the right thing, better together and never settle, as well as our brand promise: Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture, one where everyone can realize their full potential and make a positive contribution to our organization. This in turn helps us to provide better support to our broad client base.
The Financial Markets Technology function is responsible for the systems development and technology infrastructure which underpin the Bank’s services for Financial Markets clients. Among the investments into the Financial Markets (FM) infrastructure, the Strategic FM re-platforming (SFMRP) programme aims to transition FM businesses and support functions from legacy Trade Processing systems to the strategic Front to Back FM platform. Its current objective is to migrate all Derivatives (excl. Equities) from Murex 2.11 to the strategic FM platform.
This programme supervises the build out the strategic FM platform components for Transaction Processing:
· Blade (User Interface for pricing, execution, booking and post-trade events),
· SABRE STELLA (Trade Life-cycling engine),
· SABRE TDS (Trade Data Services),
· RATAN ONE (One Stop UI for FM Operations),
· CDU PS (Confirmations),
· Razor (Settlements),
· DQSL (Data Query Service Layer) and SSDR (Self-Service User Reporting).
It also covers their integration with the bank’s strategic platforms for traded risk, market risk, counterparty credit risk, Finance, Operations, Regulatory Transaction reporting and all reference and market data golden sources.
Processes
The Front to Back Test lead will be responsible for the definition and successful execution of the overall stream level test strategy and execution.
The role entails the following responsibilities:
· Manage and deliver the end-to-end testing programme from local system integration to Group system integration involving multiple onshore and offshore systems across multiple departments / functions
· Manage the User Engagement for the purpose of user acceptance testing and signoff
· Manage the test execution (execution tracking, defect management)
· Effectively communicate status, issues, and risks in a precise and timely manner
· Define Stream level test approach (component test, regression test, integration test, user acceptance test and performance test)
· Define Stream level test governance (roles and responsibilities, communication channels, test tracking and efficiency metrics framework)
· Deliver the test activities pre-requisites (tooling and automation, instrumentation, test environment management, test cases and expected results definition, test data management)
· Work in collaboration with Project Managers, End Users, Business Analysts and Testing Team to understand requirements and agree on acceptance criterion
The Front to Back Test lead will be part of the programme test team to deliver the 2023 business priorities of the programme:
· Egypt entity on-boarding
· China Linear Rates migration from Murex 2.11 to the new FM platform
· Loan IQ integration and on-boarding to the new FM platform
The Front to Back Test lead will work closely with 20+ Squads front-to-back, Product Owners and the business functions impacted by the migration, namely: Sales, Trading, Counterparty Credit Risk and Market Risk, Middle-Office, Operations, Finance, Compliance and Regulatory Reporting.
This role offers a unique opportunity to:
· Get exposure to all Financial Markets business functions front-to-back
· Work in an agile environment on almost exclusively in-house systems using cutting-edge technologies
People & Talent
· Provide guidance and support to teams to support from delivery perspective
· Work with key appointment holders to ensure alignment of strategy across the Programme to ensure optimum allocation of project resources to each project based on skillet and objectives
· Establish rapport and strong relationships with key stakeholders
Governance
· Certified SCRUM Master, PMP, Prince
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the Technology Teams to achieve the outcomes set out in the Bank’s Conduct Principles.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Chief Product Owner
· Product Owners & Scrum Masters
· Delivery Leads
· Business Migration Manager
Our Ideal Candidate
Skills Required
· 10 years of IT experience within the Banking Industry
· Thorough understanding of trade lifecycle and key business functions in Financial Markets
· Proven skills in co-ordination, staff management and leadership working with vendors and internal teams
· In depth knowledge of at least one Financial Markets asset class among FX Cash, Interest Rate Derivatives or FX Options. Optionally Credit Derivatives and Commodities
· Financial Markets technology background with experience in Test Management
· Must have experience on integration projects (>$10m) of in-house or vendor platforms ideally on a regional or global scale. Proven experience in co-ordination of many dependencies and multiple stakeholders in a complex, large-scale deployment environment
· Hands-on experience on one or more of these domains: Pricing & Execution, Trade Capture, Risk & PnL, Settlement & Confirmation or Transaction reporting
· Ability to manage a diverse and challenging stakeholders’ community
· Excellent oral and written communication skills
· Degree in an IT related discipline
Nice to have
· Certified SCRUM Master, PMP, Prince
Technical Skills
Required
· Good knowledge of Agile Practice and use of JIRA or equivalent
· XML – eXtensible Markup Language
· Knowledge of test automation (regression testing frameworks, performance testing, testing orchestration)
· Experience with an enterprise scale technical architecture of components / stacks (UI to back-end)
· Working knowledge of API integration, real-time messaging ideally in a micro-service architecture
· Data migration and/or Data Management via database or files
Nice to Have
· Good knowledge of standard testing platforms (ex: TraceHorizon)
· Industry Logging applications like Elasticsearch, Kibana, Splunk
· FpML (ScbML)
· TDD and BDD best practices
· SQL
Role Specific Technical Competencies
· System Testing
· Application Testing
· User Acceptance Testing
· Agile Project Management
· System Testing Tools
· Testing
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
· Experience and understanding of Markets, Experience in regulatory domain is a strong plus.
· Ability to take ownership of business requirements and manage them through to delivery
· Ability to accurately translate and document business needs into functional requirements and produce quality documentation
· Agile methodology experience
· Ability to work proactively, independently and display strong initiative
· Technical background would be very beneficial, understanding of (ideally functional) programming a plus
· Strong communication and presentation skills
· Displays personal authority, integrity and ethics. Multicultural awareness
Key responsibilities are as follows:
· Understand requirements and translate into quality technology solutions
· Pro-actively engage, manage and build strong relationships with both business and technology teams.
· Take ownership of technology deliveries from high level requirement through development, testing and deployment
· Translate solutions into detailed, unambiguous, business and functional requirements
· Provide on-going support to the technology teams as required e.g. authoring / reviewing test cases, closing out open issues / questions, managing change request process etc.
· Identify risks and issues early, plan mitigating steps and communicate these to stakeholders in a timely manner
· Work closely with business users, other project and programme managers and technology stakeholders to ensure all stakeholders are fully engaged and expectations managed
· Delivery focused, committing to specific tasks and ensuring these and the overall projects deadlines are met
Strategy
· Strategic Mindset, come up strategic solutions to the problems in line with our product strategy and technology eco system.
Business
· Work closely with business users, other project and programme managers and technology stakeholders to ensure all stakeholders are fully engaged and expectations managed. Pro-actively engage, manage and build strong relationships with both business and technology teams.
Processes
· Understand requirements and translate into quality technology solutions, Take ownership of technology deliveries from high level requirement through development, testing and deployment, Translate solutions into detailed, unambiguous, business and functional requirements. Provide on-going support to the technology teams as required e.g. authoring / reviewing test cases, closing out open issues / questions, managing change request process etc. Follow the SDLC process.
People & Talent
· Help new joiners and the scrum team to develop their skills.
Risk Management
· Identify risks and issues early, plan mitigating steps and communicate these to stakeholders in a timely manner
Governance
· Adheres to all Governance requirements for the Refinement Forums.
Key stakeholders
· COO, Technology Programs, Regulatory Refinement Forum, Rule Owners, Product Owners, Compliance, Audit, Operational Risk, Other Technology teams – upstream and downstream
Other Responsibilities
· Do the right thing: Be brave, be the change; Think client; Live with integrity
· Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures
· Better together: See more in others; How can I help? Build for the long term
Our Ideal Candidate
· 8+ years’ experience in regulatory domain with an experience and understanding of Markets
· Understand requirements and translate into quality technology solutions
· Pro-actively engage, manage and build strong relationships with both business and technology teams.
· Take ownership of technology deliveries from high level requirement through development, testing and deployment
· Translate solutions into detailed, unambiguous, business and functional requirements
· Identify risks and issues early, plan mitigating steps and communicate these to stakeholders in a timely manner
· Work closely with business users, other project and programme managers and technology stakeholders to ensure all stakeholders are fully engaged and expectations managed
· Delivery focused, committing to specific tasks and ensuring these and the overall projects deadlines are met
Role Specific Technical Competencies
· Experience and understanding of Markets
· Experience in regulatory domain is a strong plus.
· Ability to take ownership of business requirements and manage them through to delivery
· Ability to accurately translate and document business needs into functional requirements and produce quality documentation
· Agile methodology experience
· Ability to work proactively, independently and display strong initiative
· Technical background would be very beneficial, understanding of (ideally functional) programming a plus
· Strong communication and presentation skills
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
The purpose of the role is to
· To assist the branch manager in managing the branch to achieve the team sales target by maximizing new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the differing segments, while ensuring robust sales process and stringent service standards in compliance with local regulatory requirements.
Assist the branch manager in Implementation and oversight of the below responsibilities:
Drive and implement strategies
· Accelerate client acquisition and penetration in target segments
· Develop targeting strategies by Segment and geographic presence such as consideration and pull-based sourcing.
· Inculcate a robust and deep-rooted service culture
· Ensure accurate and timely delivery of client journeys and scripts.
· Work with stakeholders to ensure achievement of Segment-wise targets. Conduct root cause analysis and de-bottleneck issues as required.
Performance Measurement & Tracking
· Responsible for defining strategy for conversion of leads provided by Segment.
· Work closely with Digital channels on fulfillment of Online acquisition and ongoing usage
· Work closely with Segment, Product and Performance Management Teams to ensure overall performance standards and KPIs are met
· Ensure high level of FLC and upkeeping the service standards in our touchpoints
· Ensure deliverables in budget/ scorecards are met
· Ensure contactability ratio of RM to clients
Ensure compliance and familiarity to standards
· Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
· Timely completion of all mandatory risk and compliance training, including e-learning by the set deadlines
· Completion of all mandatory risk and compliance training and related compliance acknowledgements by each member of your team by the set deadlines
· Demonstration of adherence to the Group Management Responsibilities policy and fair accountability principles
· Prompt and decisive action when any risk and compliance weaknesses become apparent, addressing them in an appropriate timeframe, escalating where necessary, having carefully understood what happened and why
· Develop, rollout, maintain and where applicable, recommend procedures and controls that meet / strengthen the requirements of Group and local policies and standards.
· Ensure the teams are 100% compliant with rules and regulations, and ascertain adherence to operational risk controls and procedures in day-to-day management
· To be measured against the overall ORF standards of CR, and be accountable for adherence to Risk Assurance Framework laid down at group and country level.
· To ensure good ratings in internal / external audits, governance, compliance and GIA reviews
· Work with Country Learning and Talent Development/curriculum architects to set training standards at Country Level including those relating to compliance.
· Work collaboratively with Financial Crime Compliance, AML, L&C on Client Due Diligence and KYC processes.
· Provide input to governance and operational risk to define measures and controls for prevention of mis-selling, mis-representation, fraud and for adherence to Treating Clients Fairly principles.
· Ensure timely completion of CPD hours
· Embed strong 1st line credit and conduct mindset and capabilities
· Strengthen staff awareness/knowledge of cyber risk via training of “good” practices and lessons from market incidents
Financial Objectives
· Maintain MIS accuracy and discipline, and ensure adequate control on payment of incentive to sales channels, vendors and agencies
· Ensure effective resources allocation, capacity and cost management linked to participation model and related product / segment strategy and focus
· Periodic review with stakeholders on the sales channel’s deliverables and effectiveness
· Deliver against budget/ forecast and ensure business delivery is done with good conduct
People Management
· Coach, equip, empower and energize both the frontline and support staff to deliver the best result
· Implement effective HR standards and strategies, manage succession plan, retain key talent, constant discipline in performance management.
· Engage Training to address training needs, implement training roadmaps
· Ensure sales channel’s discipline in HR & training related matters
· Be an effective agent of change and role model for talented staff throughout the bank
· Establish effective FTE management and hiring to ensure seamless delivery of client experience at branches and hubs
Strategy
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Business
· Responsibilities related to the delivery of business and/or financial objectives.
Processes
· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.
People & Talent
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Risk Management
· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
Governance
· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.
Our Ideal Candidate
· 3+ years of Client Acquisition Experience
· RNF and CFMAS
Role Specific Technical Competencies
· Client Acquisition Experience
· Account Management (of HNW Individuals) Experience
· Technical knowledge and expertise in consumer banking products (i.e., Treasury, Equities, Funds, Insurance, etc.)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Business
· Regulatory reporting knowledge – G20 Regulations (Dodd-Frank, EMIR, HKMA, etc.), MiFID II, SFTR, SEC
· Financial Markets products knowledge
Processes
· Be able to comprehend and map complicated interdependencies between application and infrastructure components.
· Be able to think laterally across multiple technology types and define patterns of usage.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Other Responsibilities
· A plus if have strong knowledge and previous experience in end-to-end design, and subsequent support of large-scale data processing systems
· Familiarity and confidence working in an “agile” development environment.
· Who can drive / facilitate the requirements and development effort with the business.
Our Ideal Candidate
· 10+ years hands on working in the investment banking IT experience. Investment banking experience required, preferably working in regulatory reporting area in past
· Strong experience developing large scale commercial applications using Java, Micro services and Spring Boot.
· Hands on experience in Solution Design, Requirements Gathering.
· Proficient in multi-threading, data structure and design patterns.
· Experience in data modelling.
· Understanding of supervised machine learning models and libraries.
· Experience in Dev-ops automation tools such as Jenkins, Gradle, GitHub, Artifactory and Ansible
· Experience with Scrum/Agile methods
Role Specific Technical Competencies
· Architecting and Designing solutions based on J2EE technologies
· Microservice and Middleware Broker like Kafka
· Designing and delivering solutions for various channels including web and mobile
· Solid Experience in SOA (Service Oriented Architecture) and MOM (Message Oriented Middleware)
· Expert in Web services technologies like REST, WSDL, SOPA and UDDI
· Experience in Application Servers like JBOSS, TOMCAT and WebLogic
· Expertise in Major Database like Oracle, PostgreSQL
· Proficiency in DEVOPS lifecycle and tools kit
· Visualizing, specifying and documenting architecture artifacts using UML Model
· Expertise in Software Configuration Tools like GIT
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Business
· Regulatory reporting knowledge – G20 Regulations (Dodd-Frank, EMIR, HKMA, etc.), MiFID II, SFTR, SEC
· Financial Markets products knowledge
Processes
· Be able to comprehend and map complicated interdependencies between application and infrastructure components.
· Be able to think laterally across multiple technology types and define patterns of usage.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Other Responsibilities
· A plus if have strong knowledge and previous experience in end-to-end design, and subsequent support of large-scale data processing systems
· Familiarity and confidence working in an “agile” development environment.
· Who can drive / facilitate the requirements and development effort with the business.
Our Ideal Candidate
· 10+ years hands on working in the investment banking IT experience. Investment banking experience required, preferably working in regulatory reporting area in past
· Strong experience developing large scale commercial applications using Java, Micro services and Spring Boot.
· Hands on experience in Solution Design, Requirements Gathering.
· Proficient in multi-threading, data structure and design patterns.
· Experience in data modelling.
· Understanding of supervised machine learning models and libraries.
· Experience in Dev-ops automation tools such as Jenkins, Gradle, GitHub, Artifactory and Ansible
· Experience with Scrum/Agile methods
Role Specific Technical Competencies
· Architecting and Designing solutions based on J2EE technologies
· Microservice and Middleware Broker like Kafka
· Designing and delivering solutions for various channels including web and mobile
· Solid Experience in SOA (Service Oriented Architecture) and MOM (Message Oriented Middleware)
· Expert in Web services technologies like REST, WSDL, SOPA and UDDI
· Experience in Application Servers like JBOSS, TOMCAT and WebLogic
· Expertise in Major Database like Oracle, PostgreSQL
· Proficiency in DEVOPS lifecycle and tools kit
· Visualizing, specifying and documenting architecture artifacts using UML Model
· Expertise in Software Configuration Tools like GIT
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Supports the Global Head of Corporate Coverage CIB’s office as the Business Planning manager for Corporate Coverage including Global Subsidiaries, and will be responsible globally in driving business performance and results through 1) Business reviews & sales enablement, 2) Client portfolio management and proposition, 3) People agenda and frontline communication, 4) Business strategy execution and project management and 5) supporting discussions and decision-making at various forums / committees
Business Performance (Revenues and Returns)
· Analysis of Revenues and Returns for Corporate Coverage
· Preparation of performance presentations for various stakeholders
· Tracking performance to budget and identifying risks and opportunities to delivering the targeted business performance and improve productivity
· Manage Client Coverage cost budgets and cost centres in close coordination and with the support from HR and Finance.
· Review and track frontline productivity using a standardised approach. Identify areas for improvement.
· Help defining, driving and tracking Sub-Optimal reduction plans, including expected impact on P&L.
Business Strategy & Project Management
· Ensure MT’s & Business Development (where relevant) execution support requirements are met as articulated in the business strategy, objectives and as subsequently identified as priorities in response to changing circumstances
· Execute plans to optimise people, processes and systems
· Ensure frontline awareness of key operational changes impacting clients, RMs and the broader client teams
· Support and execution of specific business-related projects
Sales planning enablement & client portfolio management
· Oversee Account Plan execution within renewal timelines
· Review & track adequate coverage of platinum, gold, silver & portfolio tier clients
· Co-ordinate tail management and run-off tracking
· Work with marketing teams to define, execute and track the marketing & client engagement plans
Continuous improvement initiatives
· Keep abreast of best practices in learning and development to raise the performance
· Optimise current processes to meet customer requirements (internal and external)
People and Talent
· Support in delivering against HR objectives and initiatives
· Work closely with Business Development team on RM scorecards
· Support the annual P3 process (compensation, bonus and promotions)
· Help to develop and manage the Coverage Conduct Plan, ensure all the actions are executed in timely manner
Risk, Control & Governance
· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
· Responsible for delivering effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required
· Review papers for Client Review Committee (CRC), Business Responsibility and Reputational Risk Committee (BRRRC)
· Review papers for submissions to various other Risk forums/ committees and attend when required: GRRRC, CCIBRC, NFRC
· Develop a strong conduct, risk and control environment to minimise operational loss and audit failures and in partnership with MT members / other relevant stakeholders to ensure appropriate focus on issues and resolution
Business Administration
· Co-ordination on headcount management and cost management
· Consolidation review and refinement of information required from various stakeholders
· Maintenance of various administrative elements: Org Charts, Distribution Lists, Trackers, etc.
· Co-ordinate staff training programmes and initiatives
Regulatory & Business Conduct
· Demonstrate an awareness of the sensitivity of some of the information presented with.
· Display exemplary conduct and live by the Group’s Values and Code of Conduct
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
· Lead the Client Coverage Business management team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Key Stakeholders
· Global Head of Corporate Coverage
· Regional & Country Coverage Heads
· Corporate Coverage and Global Subsidiaries MT
· Regional & Country CEO office
· CIB Business Development team
· Other countries/regional & segments business planning managers
· support functions
· CIB product partners
· Stakeholders across COO
Other Responsibilities
· Embed Here for good and Group’s brand and values in the Client Coverage Business Development team
· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
· Masters or Bachelor’s degree
· 7 years of experience in business management and risk governance framework
· Comprehensive knowledge of risk governance frameworks & quality framework and processes
· Proactive and positive with the ability to make good / sound decisions and use independent judgement
· Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
· Ability to create effective work relationships across functions & borders
· Interpersonal skills in networking, influencing and decision taking
· Good presentation, time management, negotiation and influencing skills
· Excellent written & oral communication skills
· Can work independently to strict timeframes
· Focused, organised and results-oriented
· Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
· Assertive, tenacious and willing to challenge when required
· Knowledge of the Global regulatory environment and the ongoing developments
· Interpersonal skills in networking, influencing and decision taking
Contributes to:
· Effective governance
· Risk escalation and awareness
· Effective Quality
· Effective Training
· Effective Communication
Role Specific Technical Competencies
· Business Markets
· Financial Analysis
· Risk Management
· Planning: tactical, strategic
· Managing Change
· Relationship management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.