Total 18 Fresh/Entry Level Business Consultant job vacancies in Kuala Lumpur

BASIC

RM3,000 - 9,500++

Job Description:

• Selling and Securing order /Follow up new enquiries & Facebook enquiries
• Open New Client / New Customer Acquisition
• Issue quotation / Proposal
• Sales & Collection / Hit Sales Target 
• Competition information collection
• Marketing Survey and Customer Analysis
• Handle Customer Service & Complaint
• Attend Roadshow, Trade Show and Event
• Pro-Efficient in Social Media (i.e. Facebook Live, Instagram, TikTok)

Requirement：

• Diploma/Professional Degree in Business Studies/Administration/Management or equivalent.
• Fluent in English & Mandarin, both oral and written
• Fresh graduates are encouraged to apply
• Strong analytical skills partnered with a creative mind
• Data-driven thinking and an affinity for numbers
• Outstanding communication skills
• Strong knowledge with Microsoft Office
• Possess Own Transport

Perks & Benefits

• Commission
• Personal leave
• Monthly Awards
• Allowance
• Open culture
• Personal development opportunities
• Travel
• Proffesional Marketing Skills Training
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Cold call people using a given phone directory to sell products.
• Answer incoming calls from prospective customers.
• Use scripts to provide information about product's features, prices etc. and present their benefits.
• Ask pertinent questions to understand the customer's requirements.
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
• Record the customer's personal information accurately in a computer system.
• Deal with complaints or doubts to safeguard the company's reputation.
• Go the 'extra mile' to meet sales quota and facilitate future sales.
• Keep records of calls and sales and record useful information.

Requirements:

• Proven experience as telemarketer or similar sales/customer service role.
• Proven track record of successfully meeting sales quotas preferably over the phone.
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Good communication and presentation skills.
• Proficient in English & Chinese
• Skilled in negotiation and dealing with complaints.
• Persistent and results-oriented.
• Patient and able to handle customer rejection.
• Possess at least Diploma in Business Administration or relevant field; BSc/BA in business is a plus.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Company trips
• Personal development opportunities

Job Summary:

Join us as a Customer Service Representative and be a key player in delivering exceptional support to our clients. Your role involves addressing customer inquiries and resolving concerns through various channels like phone calls, email, and chat.

Key Responsibilities:

• Communicate and explain basic information to customers.
• Resolve customer concerns with active listening and effective problem-solving.
• Interact with customers via phone, live chat, and email.
• Provide excellent support across all communication channels.
• Identify customer needs and offer strategic solutions.
• Ensure first contact resolution and collaborate with internal teams.
• Provide feedback for workflow and customer experience improvement.
• Deliver superior services, building lasting customer relationships.
• Translate documents and handle client complaints.
• Support the team and management as needed.

Requirements:

• Native Chinese speaker with strong English communication skills.
• Minimum qualification: Diploma or higher in any field.
• Fresh graduates with strong interpersonal skills are welcome.
• Effective time management and a proactive attitude.
• Ability to multitask and tailor responses to customer needs.
• Strong communication skills and empathy.
• Comfortable with computers and quick to learn new systems.
  
  
  If you're passionate about customer service, apply now to be part of our team!

Perks & Benefits

• Comprehensive Staff benefit (EPF, SOCSO, EIS etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Summary:

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

Your Missions:

•  Communicate and explain basic information to the customer
•  Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
  Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
  Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance
   

Our Requirements:

• Native Chinesee with excellent verbal and written communication skills in English.
  Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration, Corporate Governance, Law, etc.
• However, fresh graduates with strong job relations are encouraged to apply.
  Possess strong time management skills and is motivated to exceed expectations.
  Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

。

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Role & Responsibilities:

• Implement information / IT security engagements for clients
• Provide delivery expertise on information security projects. This could be on technical or process aspects (such as Information Security Management Systems (ISMS) or ISO 27001, Business Continuity Management / IT Disaster Recovery Management or ISO 22301/ ISO 27301, Data Loss Prevention (DLP), Identity and Access Management (IAM), cloud security, cyber security design, tools and solutions, security strategy and security project management).
• Experience in the identification, assessment, mitigation and management of information security risks and issues across the information security spectrum.
• Identify best practices for Information Security into technically feasible and user friendly deliverables and communicate to clients and their Information Security staff.
• Gain understanding of key customer issues and help create proposals as required.
• Build own knowledge and competency in cyber security and gain alignment and understanding of at least one industry.

Qualifications:

• Degree in any discipline and/or MBA from a recognised institution; IT Degree preferred.
• Related certifications are a plus e.g. CISSP, CCSP, SSCP, GSLC, GISP, CISM, CRISC, CGEIT, CISA, CCSK, CEH, CCNA, ISO 27001 Lead Auditor, etc.
• Good overall understanding of IT.
• Strong understanding of information security & regulatory standards/ frameworks; e.g. ISO/IEC 27001, COBIT, ITIL, PCI-DSS, NIST Cyber Security Framework, GPIS1, etc.
• Good technical knowledge on at least one of the following areas:

-          Data Security, Privacy, Classification and Data Loss Protection.

-          IT Disaster Recovery Planning and Business Continuity Management.

-          Network security architecture, management and controls including firewall, routers, IPS etc.

-          Threat Intelligence & Advanced Persistent Threats (APT).

-          Security Strategy and Roadmaps.

-          Security Policy, Standard and Framework.

-          Information Security Management Systems.

-          Log Management and SIEM.

-          Identity and access management solutions and implementation.

- Cloud security.

• Familiarity and experience in security standards and regulatory frameworks (e.g. ISO/IEC 27001, ITIL, GPIS1, PCI-DSS, etc.)

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Personal leave
• Open culture
• Personal development opportunities

角色和職責：

• 為客戶實施資訊/IT 安全承諾
• 提供資訊安全專案的交付專業知識。這可能涉及技術或流程方面（例如資訊安全管理系統 (ISMS) 或 ISO 27001、業務連續性管理/IT 災難復原管理或 ISO 22301/ISO 27301、資料遺失防護 (DLP)、身分和存取管理 (IAM) ）、雲端安全、網路安全設計、工具和解決方案、安全策略和安全專案管理）。
• 在識別、評估、緩解和管理整個資訊安全領域的資訊安全風險和問題方面擁有豐富的經驗。
• 將資訊安全的最佳實踐確定為技術上可行且用戶友好的可交付成果，並與客戶及其資訊安全人員進行溝通。
• 了解關鍵客戶問題並協助根據需求制定提案。
• 建立自己的網路安全知識和能力，並獲得對至少一個行業的協調和理解。

資格：

• 任何學科的學位和/或來自認可機構的 MBA 學位； IT學位優先。
• 相關認證優先，例如 CISSP、CCSP、SSCP、GSLC、GISP、CISM、CRISC、CGEIT、CISA、CCSK、CEH、CCNA、ISO 27001 首席審核員等。
• 對 IT 有良好的整體了解。
• 對資訊安全和監管標準/框架有深入的了解；例如 ISO/IEC 27001、COBIT、ITIL、PCI-DSS、NIST 網路安全框架、GPIS1 等。
• 至少在以下領域之一具有良好的技術知識：

- 資料安全、隱私、分類和資料遺失保護。

- IT 災難復原規劃和業務連續性管理。

- 網路安全架構、管理和控制，包括防火牆、路由器、IPS等。

- 威脅情報和進階持續性威脅 (APT)。

- 安全戰略和路線圖。

- 安全政策、標準和框架。

- 資訊安全管理系統。

- 日誌管理和 SIEM。

- 身分和存取管理解決方案和實施。

- 雲端安全。

• 熟悉安全標準和監管框架並擁有相關經驗（例如 ISO/IEC 27001、ITIL、GPIS1、PCI-DSS 等）

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 事假
• 開放文化
• 個人發展機會

職位描述

【高額獎勵&佣金】

這個職業會為你帶來什麼好處？

• 根據經驗，您將獲得良好的基本薪資。
• 交通津貼。
• 手機將由公司提供。
• 高額獎勵和佣金！
• 員工醫療福利
• 公司內的職涯發展機會。

那你的角色是什麼？

• 將現有或新的解決方案引入市場。
• 自我驅動地規劃、制定策略並執行所有銷售活動。
• 開發新潛力，創造新市場商機
• 與現有客戶保持良好的服務水準和融洽關係
• 制定行銷計劃以擴大網絡以實現最大覆蓋範圍
• 向銷售經理準備每月銷售活動報告

要求：

• 文憑或更高。
• 有IT軟硬體銷售經驗者優先
• 自我激勵、獨立工作能力以及較強的團隊合作精神
• 良好的溝通能力
• 需要會說普通話，因為您將與外國客戶聯絡。

多個地點：

吉隆坡分行：

No. 30, Jalan 6/62A, Bandar Manjalara, 吉隆坡, 馬來西亞

柔佛分行：
No.15, Jalan Besi, Taman Sri Putri, 81300 士姑來, 柔佛

檳城分行：
No. 2-7-5, Gat Lebuh Macallum,10300 George Town, Pulau Pinang。

津貼和福利

• 事假
• 開放文化
• 個人發展機會
• 高額獎勵和佣金

職責：

• 使用給定的電話號碼簿向人們推銷產品。
• 接聽潛在客戶的來電。
• 使用腳本提供有關產品功能、價格等的資訊並展示其優點。
• 提出相關問題以了解客戶的需求。
• 透過展示商品或服務如何滿足客戶的需求來說服客戶購買。
• 將客戶的個人資訊準確記錄在電腦系統中。
• 處理投訴或疑慮，以維護公司聲譽。
• 「加倍努力」以完成銷售配額並促進未來的銷售。
• 保留通話和銷售記錄並記錄有用的信息。

要求：

• 擁有豐富擔任電話行銷員或類似銷售/客戶服務角色的經驗。
• 擁有成功完成銷售配額（最好是透過電話）的良好記錄。
• 相關電腦程式（例如 CRM 軟體）和電話系統的工作知識。
• 良好的溝通和表達能力。
• 精通英語和中文
• 擅長談判和處理投訴。
• 持之以恆，以結果為導向。
• 有耐心，能夠處理客戶的拒絕。
• 至少擁有工商管理或相關領域的文憑；商業理學士/文學學士優先。

津貼和福利

• 佣金和獎金
• 休閒著裝要求
• 公司旅行
• 個人發展機會

基本的

RM3,000 - 9,500++

職位描述：

• 銷售和確保訂單/跟進新詢問和 Facebook 詢問
• 開啟新客戶/新客戶獲取
• 發出報價/建議書
• 銷售與收藏/達到銷售目標
• 競賽資訊收集
• 行銷調查和客戶分析
• 處理客戶服務和投訴
• 參加路演、貿易展覽和活動
• 高效率社群媒體（即 Facebook Live、Instagram、TikTok）

要求：

• 商業研究/行政/管理文憑/專業學位或同等學歷。
• 流利的英語和普通話，口頭和書面
• 鼓勵應屆畢業生申請
• 強大的分析能力與創造性思考結合
• 數據驅動的思維與對數字的熱愛
• 優秀的溝通能力
• 熟悉 Microsoft Office
• 擁有自己的交通工具

津貼和福利

• 委員會
• 事假
• 每月獎項
• 津貼
• 開放文化
• 個人發展機會
• 旅行
• 專業行銷技能培訓
• 事假
• 開放文化
• 個人發展機會

Position Overview:

We are seeking a motivated and enthusiastic Lead Acquisition Specialist to join our dynamic team. In this role, you'll take the lead in connecting with potential customers via phone, showcasing our outstanding products/services, and employing your persuasive communication skills to ignite sales success. You'll be the driving force behind our sales endeavors, initiating conversations with potential customers, highlighting our impressive array of offerings, and leveraging your communication finesse to achieve thriving sales results.

Language Requirements:

The ideal candidate should be fluent in both English (Primary) and Mandarin to effectively communicate with a diverse customer base.

Working Hours:

The working schedule for this role is Monday to Friday, with the exception of Singapore public holidays. The operational hours are from 9:00 am to 6:00 pm.

Note: The working hours is subject to change based on business needs

Key Responsibilities:

• Conduct outbound calls to potential customers in order to introduce our products/services and generate sales opportunities.
• Utilize persuasive communication skills to engage prospects, address their inquiries, and handle objections effectively.
• Maintain accurate and up-to-date records of all interactions and sales leads in the company's CRM system.
• Meet or exceed daily/weekly/monthly sales targets and KPIs set by the management.
• Collaborate with the sales team to ensure a seamless customer experience from initial contact to purchase.
• Stay informed about the latest product/service features and updates to provide customers with relevant information.
• Develop a strong understanding of the company's offerings to address customer needs and tailor sales pitches accordingly.
• Provide exceptional customer service to build and maintain lasting relationships with clients.
• Participate in regular training sessions to enhance selling techniques and product knowledge.
• Contribute to team meetings and share insights to improve campaign performance.

Qualifications and Skills:

• Minimum SPM
• Proven experience in telesales or telemarketing, preferably in an outbound campaign setting.
• Excellent communication skills in English and Mandarin.
• Strong negotiation and persuasive abilities to convert prospects into customers.
• Goal-oriented mindset with a track record of meeting or exceeding sales targets.
• Proficiency in using CRM software and other sales tools is an advantage.
• Ability to work independently and as part of a team in a fast-paced environment.
• Adaptability to handle rejections and maintain a positive attitude during sales interactions.
• Good time management skills to prioritize tasks and maximize productivity.

Note: The above job description is subject to change based on the business needs and requirements.

Job Brief:

The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the product. This position will be part of Customer Service, which handles inquiries from Singapore sellers and buyers via various channels (voice, email, online chats, case management, etc). The role reports directly to the Team Leader of Customer Service.

Job Responsibilities:

• Primarily act as the interface between buyer and seller via various contact channels, including voice, email, online chats, case management, etc.
• Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction.
• Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or Salesforce.
• Primarily handle escalations related to manager callbacks and service recovery cases via emails.
• This position is expected to provide First Contact Resolution (FCR) according to standard operating procedures. In the event of non-FCR, you are expected to follow up and respond to users via call back, email and social media on a timely manner
• Manning of respective escalation queues and backlogs focusing on such as Logistics, Payments and Cross Border etc
• To meet Key Performance Indicators (KPI)
• To record case details in Customer Relationship Management (CRM)
• Communicate effectively by providing accurate information to the users, external partners and stake holders
• Provide an effective solution for customer disputes issue
• Assume additional responsibilities as assigned
• Communicate effectively with team members
• To take on ad-hoc projects/assignments
• Undertake any other duties as and when assigned by Management.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in any field
• Preferably Executive specializing in Customer Service or equivalent
• Preferably at least 1 year of related working experience in a Contact Centre
• Experience in managing Live chats, emails, and inbound calls
• Both fresh graduates and experienced applicants are welcome (we can discuss the entry-level based on your previous experience)
• Strong communication skills in email, face-to-face conversation and messenger discussion
• Good communication skills in English and Malay, both spoken and written. Mandarin is an added advantage
• Business writing skill is mandatory
• Good typing skill
• Strong logical thinking and problem-solving skills at all times
• Able to work independently in a fast-paced environment
• Good team player, positive attitude and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work on (24/7) shift, 5 days weekly

Job Brief:

The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the product. This position will be part of Customer Service, which handles inquiries from Singapore sellers and buyers via various channels (voice, email, online chats, case management, etc). The role reports directly to the Team Leader of Customer Service.

Job Responsibilities:

• Primarily act as the interface between buyer and seller via various contact channels, including voice, email, online chats, case management, etc.
• Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction.
• Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or Salesforce.
• Primarily handle escalations related to manager callbacks and service recovery cases via emails.
• This position is expected to provide First Contact Resolution (FCR) according to standard operating procedures. In the event of non-FCR, you are expected to follow up and respond to users via call back, email and social media on a timely manner
• Manning of respective escalation queues and backlogs focusing on such as Logistics, Payments and Cross Border etc
• To meet Key Performance Indicators (KPI)
• To record case details in Customer Relationship Management (CRM)
• Communicate effectively by providing accurate information to the users, external partners and stake holders
• Provide an effective solution for customer disputes issue
• Assume additional responsibilities as assigned
• Communicate effectively with team members
• To take on ad-hoc projects/assignments
• Undertake any other duties as and when assigned by Management.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in any field
• Preferably Executive specializing in Customer Service or equivalent
• Preferably at least 1 year of related working experience in a Contact Centre
• Experience in managing Live chats, emails, and inbound calls
• Both fresh graduates and experienced applicants are welcome (we can discuss the entry-level based on your previous experience)
• Strong communication skills in email, face-to-face conversation and messenger discussion
• Good communication skills in English and Malay, both spoken and written. Mandarin is an added advantage
• Business writing skill is mandatory
• Good typing skill
• Strong logical thinking and problem-solving skills at all times
• Able to work independently in a fast-paced environment
• Good team player, positive attitude and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work on (24/7) shift, 5 days weekly

Job Brief:

The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the product. This position will be part of Customer Service, which handles inquiries from Singapore sellers and buyers via various channels (voice, email, online chats, case management, etc). The role reports directly to the Team Leader of Customer Service.

Job Responsibilities:

• Primarily act as the interface between buyer and seller via various contact channels, including voice, email, online chats, case management, etc.
• Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction.
• Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or Salesforce.
• Primarily handle escalations related to manager callbacks and service recovery cases via emails.
• This position is expected to provide First Contact Resolution (FCR) according to standard operating procedures. In the event of non-FCR, you are expected to follow up and respond to users via call back, email and social media on a timely manner
• Manning of respective escalation queues and backlogs focusing on such as Logistics, Payments and Cross Border etc
• To meet Key Performance Indicators (KPI)
• To record case details in Customer Relationship Management (CRM)
• Communicate effectively by providing accurate information to the users, external partners and stake holders
• Provide an effective solution for customer disputes issue
• Assume additional responsibilities as assigned
• Communicate effectively with team members
• To take on ad-hoc projects/assignments
• Undertake any other duties as and when assigned by Management.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in any field
• Preferably Executive specializing in Customer Service or equivalent
• Preferably at least 1 year of related working experience in a Contact Centre
• Experience in managing Live chats, emails, and inbound calls
• Both fresh graduates and experienced applicants are welcome (we can discuss the entry-level based on your previous experience)
• Strong communication skills in email, face-to-face conversation and messenger discussion
• Good communication skills in English and Malay, both spoken and written. Mandarin is an added advantage
• Business writing skill is mandatory
• Good typing skill
• Strong logical thinking and problem-solving skills at all times
• Able to work independently in a fast-paced environment
• Good team player, positive attitude and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work on (24/7) shift, 5 days weekly

Job Brief:

The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the product. This position will be part of Customer Service, which handles inquiries from Singapore sellers and buyers via various channels (voice, email, online chats, case management, etc). The role reports directly to the Team Leader of Customer Service.

Job Responsibilities:

• Primarily act as the interface between buyer and seller via various contact channels, email, online chats, case management, etc.
• Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction.
• Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or Salesforce.
• Primarily handle escalations related to service recovery cases via emails.
• This position is expected to provide First Contact Resolution (FCR) according to standard operating procedures. In the event of non-FCR, you are expected to follow up and respond to users via email and social media on a timely manner
• Manning of respective escalation queues and backlogs focusing on such as Logistics, Payments and Cross Border etc
• To meet Key Performance Indicators (KPI)
• To record case details in Customer Relationship Management (CRM)
• Communicate effectively by providing accurate information to the users, external partners and stake holders
• Provide an effective solution for customer disputes issue
• Assume additional responsibilities as assigned
• Communicate effectively with team members
• To take on ad-hoc projects/assignments
• Undertake any other duties as and when assigned by Management.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in any field
• Preferably Executive specializing in Customer Service or equivalent
• Preferably at least 1 year of related working experience in a Contact Centre
• Experience in managing Live chats, emails
• Both fresh graduates and experienced applicants are welcome (we can discuss the entry-level based on your previous experience)
• Strong communication skills in email, face-to-face conversation and messenger discussion
• Good communication skills in English and Malay, both spoken and written. Mandarin is an added advantage
• Business writing skill is mandatory
• Good typing skill
• Strong logical thinking and problem-solving skills at all times
• Able to work independently in a fast-paced environment
• Good team player, positive attitude and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work on (24/7) shift, 5 days weekly

Job Requirement:

• Hold a Diploma/Advanced Diploma, Bachelor's Degree, or equivalent qualification in any field.
• Preferably possess backend support working experience, with a minimum of 1 year in a related role.
• Open to both fresh graduates and experienced applicants; entry-level discussions are possible based on previous experience.
• Previous experience in backend support, customer service, or related roles is highly preferred.
• Proficiency in English and Malay, both spoken and written; Mandarin proficiency is an added advantage.
• Demonstrate a strong attention to detail and accuracy in processing documents and data.
• Possess excellent communication and interpersonal skills.
• Ability to work both independently and collaboratively within a fast-paced environment.
• Proficient in Microsoft Office Suite and other relevant software applications.