Total 19 Business Analyst job vacancies in Bayan Baru

職責

• 定義和設定模組的願景，確保與整體產品願景以及內部利害關係人（業務開發、行銷、客戶支援）和外部利害關係人（客戶、供應商、解決方案提供者）與整體解決方案和組織目標保持一致。
• 準備優化營運、提高效率並確保部門/部門內協調一致所需的相關文件、流程和程序。
• 與來自工程、設計、品質保證、支援、業務開發和財務的跨職能團隊聯絡，了解他們的觀點並確保模組成功。
• 與最終用戶、內部利害關係人、外部利害關係人和市場合作（深入了解市場趨勢、競爭對手產品和新興技術），以了解需求和痛點（如果有）。
• 將需求、已識別的缺陷和技術債務轉化為高級產品需求和/或使用者故事，並根據使用者價值、業務影響、可行性和與整體產品願景的一致性等因素確定優先順序。
• 透過與工程和 QA 團隊協調來確定發佈內容以及發佈時間。
• 與利害關係人合作執行 UAT，以符合最初的願景並滿足用戶需求。
• 與團隊合作，確保準備好適當的文檔，例如使用者手冊、幫助文章（常見問題）或內部培訓資源。
• 追蹤關鍵績效指標 (KPI) 並使用此指標從業務和用戶角度衡量 POS 系統上的功能在實現其目標方面是否成功。這可以採用參與度、業務成果和使用者滿意度指標的形式。
• 準備本部門內優化營運、提高效率並確保符合組織目標和標準所需的任何流程和程序。

要求和資格

• 計算機科學或任何相關領域的學士學位。
• 該職位需要至少 5 年類似職位的工作經驗。
• 優秀的分析和概念思考能力。
• 先進的技術技能。
• 出色的文檔編寫能力。
• 擁有建立詳細報告和進行簡報的經驗。
• 兌現承諾的成就記錄。
• 優秀的計劃、組織和時間管理能力。
• 熟悉並熟練使用JIRA、Trello、ClickUp等敏捷管理工具。
• 來自 Scrum 研究等機構的認證 Scrum Master。
• 具備技術敏銳度，對軟體開發流程、技術架構和系統整合有深入的了解。
• 能夠在設定產品方向和長期路線圖時可視化更大的圖景。
• 在優先事項不斷變化的動態環境中感到舒適。
• 能夠識別挑戰並制定有效的解決方案。
• 能夠透過談判平衡客戶的需求、工程團隊的能力和組織的目標。
• 擅長使用設計工具，尤其是 Figma 和 Adobe XD（可用性和客戶體驗）。
• 制定產品策略並協助產品負責人定義“客戶體驗”>“使用者體驗”>“使用者介面”，以滿足將使用該產品的廣大使用者（可用性和客戶體驗）。

• 附近的公共交通
• 休閒著裝要求
• 自由流通的食品儲藏室
• 定期體育和團隊活動
• 醫療保險
• 職涯發展機會
• 平衡工作與生活的彈性福利

Responsibilities

• Define and set the vision for the module, ensuring alignment to the overall product vision and between internal stakeholders (Business Development, Marketing, Customer Support) and external stakeholders (Clients, Vendor, Solution provider) with the overall solution and organization objectives.
• Prepare related document, process and procedure that is required to optimize operations, enhance efficiency, and ensure alignment within the section /department.
• Liaise with cross-functional teams from Engineering, Design, QA, Support, Business Development, and Finance to understand their perspectives and ensure module success.
• Collaborate with end-users, internal stakeholders, external stakeholders, and markets (peeking into market trends, competitor product and emerging technologies) to understand the needs and pain points (if any).
• Transform needs, identified defects, and technical debts into high-level product requirements and/or user stories with prioritization based on factors such as user value, business impact, feasibility, and alignment to overall product vision.
• Determine what gets released and when it will be released by coordinating with Engineering and QA teams.
• Collaborate with stakeholders in performing UATs to align with initial vision and meet user needs.
• Work with teams to ensure appropriate documentation is ready such as User Manual, Help articles (FAQs) or internal training resources.
• Track key performance indicators (KPIs) and use this metric to measure success of a feature on the POS system in meeting its objectives from business and user perspectives. This can be in the form of Engagement, Business Outcome, and User satisfaction metrics.
• Prepare any process and procedure within the section that is required to optimize operations, enhance efficiency, and ensure alignment with organizational goals and standards.

Requirements & Qualification

• Bachelor’s degree in Computer Science or any related field.
• Minimum 5 years working experience in a similar role is required for this position.
• Exceptional analytical and conceptual thinking skills.
• Advanced technical skills.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations.
• A record of accomplishment following through on commitments.
• Excellent planning, organizational, and time management skills.
• Familiar and adept with agile management tools such as JIRA, Trello, and ClickUp.
• Certified Scrum Master from institutions such as Scrum study.
• Possess technical acumen with sound understanding of software development processes, technical architecture, and system integration.
• Ability to visualize the bigger picture in setting product directions and long-term roadmaps.
• Comfortable in dynamic environments with shifting priorities.
• Ability to identify challenges and devise effective solutions.
• Ability to negotiate in balancing the needs of customers, the capabilities of the engineering team and the goals of the organization.
• Adept in using design tools especially Figma and Adobe XD (Usability and Customer Experience).
• Devise product strategy and assist Product Lead in defining Customer Experience > User Experience > User Interface to cater broad user that will be using the product (Usability and Customer Experience).

• Nearby public transport
• Casual dress code
• Free-flow pantry
• Regular sports & team activities
• Medical insurance
• Career development opportunities
• Flexi benefit for work-life balance

This position is for Unipeq Sdn Bhd, a wholly-owned subsidiary of UKM Holdings Sdn Bhd. The responsibilities are as follows :

Job Responsibilities:

• Organizes a range of sales and marketing activities for the company.
• Create long-term value for an organization from customers, markets, and relationships.
• Preparing quotations, proposals for various clients. Follow-up quotation and proposal submitted. 
• Assist in formulating and implementing business development strategies aligned with the organization's goals and vision. Research and identify new business opportunities and develop innovative approaches.
• Analyze the market to identify potential business opportunities and delve deep to ensure suitability and potential success. Develop effective marketing, branding, and offering plans.
• Build and maintain positive relationships with existing clients and seek opportunities to expand business relationships. Provide customer support by communicating effectively and resolving arising issues.
• Study market trends, competitor analysis, and customer needs to shape successful marketing strategies and offerings.
• Conduct meetings and negotiations with potential clients, partners, and stakeholders to foster cooperation and understand their needs.
• Manage marketing and advertising plans and projects including content development, event management, and promotional initiative on training, consultancy, and international project.
• Prepare quotations and proposals for various clients. Follow-up quotation and proposal submitted

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Medical insurance
• Personal development opportunities

此職位為 UKM Holdings Sdn Bhd 的全資子公司Unipeq Sdn Bhd擔任。職責如下：

工作職責：

• 為公司組織一系列銷售和行銷活動。
• 從顧客、市場和關係中為組織創造長期價值。
• 為不同的客戶準備報價、建議。後續報價和提案提交。
• 協助制定和實施與組織目標和願景一致的業務發展策略。研究和發現新的商機並開發創新方法。
• 分析市場以識別潛在的商機並深入研究以確保適合性和潛在的成功。制定有效的營銷、品牌和產品計劃。
• 與現有客戶建立並維持積極的關係，並尋求擴大業務關係的機會。透過有效溝通並解決出現的問題來提供客戶支援。
• 研究市場趨勢、競爭對手分析和客戶需求，以製定成功的行銷策略和產品。
• 與潛在客戶、合作夥伴和利害關係人舉行會議和談判，以促進合作並了解他們的需求。
• 管理行銷和廣告計劃和項目，包括內容開發、活動管理以及培訓、諮詢和國際項目的促銷活動。
• 為不同的客戶準備報價和建議。後續報價及提案提交

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 醫療保險
• 個人發展機會

Job Responsibilities:

• To achieve monthly sales target discussed and set by management team.
• To perform follow up of unfinished potential deals and customers.
• To perform sourcing of cold leads or new sales opportunities.
• To liaise with R&D team closely for customers’ enquiry.
• To arrange food presentation, food testing or customer visits for potential, new and existing customers.
• To provide solutions to potential, new and existing customers.
• To maintain a good and healthy relationship with potential, new and existing customers.
• To collect orders, trace production and trace delivery.
• To proactively follow up payment and collect payment.
• To perform after sales service to new and existing customers.
• To draft and prepare any relevant documents (e.g. Sales Contract, Non-Disclosure Agreement etc).
• To complete customer open account documentation for any new customers.
• To fully commit in any sales related process.
• To conduct market research to identify selling possibilities, and report to superior.
• To submit weekly sales report to superior.
• To arrange quarterly sales meeting with Sales Team and Managing Director for review and discussion.
• To assist in any Marketing matters and events.
• To assist in reasonable and relevant ad hoc jobs by colleagues or management team.

Job Requirements:

• Possess at least Diploma in Business Administration or any related field.
• Have at least 2 years experiences in F&B sales manufacturing field.
• Ability to speak, write, and read in English, Bahasa Malaysia and Mandarin.
• Possess own transport, work location: Selayang Baru.
• Able to be prepared and attend for events during weekends.
• Able to work under pressure in order to achieve sales target.
• Able to work with minimum supervision.
• Aggressive in achieving goals set by management.
• Willing to work after ordinary working hour if necessary.
• Serious & Interested candidate please apply with your comprehensive resume

Resume box: lifework.sun@gmail.com

Only shortlisted candidates will be notified

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)

工作職責：

• 完成管理團隊討論並設定的每月銷售目標。
• 跟進未完成的潛在交易和客戶。
• 尋找冷門線索或新的銷售機會。
• 與研發團隊緊密聯繫，解答客戶的詢問。
• 為潛在的、新的和現有的客戶安排食品展示、食品測試或客戶拜訪。
• 為潛在的、新的和現有的客戶提供解決方案。
• 與潛在的、新的和現有的客戶保持良好和健康的關係。
• 收集訂單、追蹤生產、追蹤交貨。
• 主動跟進貨款、催收貨款。
• 為新舊客戶提供售後服務。
• 起草和準備任何相關文件（例如銷售合約、保密協議等）。
• 為任何新客戶填寫客戶開立帳戶文件。
• 全力投入任何與銷售相關的流程。
• 進行市場調查以確定銷售可能性，並向上級報告。
• 向上級提交每週銷售報告。
• 安排與銷售團隊和總經理的季度銷售會議進行審查和討論。
• 協助任何行銷事宜和活動。
• 協助同事或管理團隊進行合理且相關的臨時工作。

工作要求：

• 至少擁有工商管理或任何相關領域的文憑。
• 擁有至少2年餐飲銷售製造領域經驗。
• 能夠用英語、馬來語和華語說、寫和讀。
• 擁有自己的交通工具，工作地點：Selayang Baru。
• 能夠在周末準備並參加活動。
• 能夠承受一定的工作壓力，以完成銷售目標。
• 能夠在最少的監督下工作。
• 積極主動地實現管理階層設定的目標。
• 如有必要，願意在正常工作時間之後工作。
• 認真且有興趣的候選人請附上您的全面履歷進行申請

履歷箱：lifework.sun@gmail.com

只有入圍者才會被通知

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）

BROAD JOB FUNCTIONS

• Leading site services programs including Food & Beverage (F&B) , Transportation and Janitorial management
• managing relationships with vendors responsible for these outsourced services
• Maintains the program to ensure compliance with internal and external regulations such as fire, EHS, ISO, food safety regulations
• Support customer requirement and improve customer satisfaction

Regular

Cafeteria Operation and Management

• Oversees the operations of the cafeteria including ordering, inventory, meal planning, food preparation and services.
• Ensure compliance with internal and external regulations such as fire, EHS, ISO and food safety
• Monitors the preparation, serving and storage of food to ensure compliance with health standards
• Assures cleanliness of cafeteria and maintenance of equipment and food service supplies.
• Handle customer complaints and resolve issues related to food quality.
• Ensure all safety and environmental incidents are addressed & reported promptly
• Keep detailed administrative records regarding license, meal plans, costs and hours worked.
• Take inventory, order food and beverage supply and check the quality and quantity of orders received.
• Participates in the preparation and administration of assigned budget and monitors expenditures
• Handle receipts and claims with caterer.

Employee Transport Management

• Provide transport services to employees who commute to/from work and interplant.
• Plan and work with service provider to optimize the travel routes
• Manage contractor service levels and performance ensuring a safe transport service.
• Ensure compliance with internal and external regulations such as fire, EHS, ISO and road transport safety
• Handle customer complaints and resolve issues related to transportation.

Janitorial Management

• Oversight and supervision of the daily cleaning operations to meet level of quality standards.
• Establish and define cleaning protocols, KPI’s, routines to meet the set standards
• Routinely inspect properties and monitor work performance; quickly correct deficiencies.
• Collaborate and communicate with third-party cleaning vendor management and staff.
• Assist with screening, selecting and training new cleaning employees and contractors.
• Assess, assign and respond to work requests and special projects

Irregular

• Assist with the HR promotion or company initiatives
• Liaison with government departments ex. Labor, Immigration, MPPP

Rentokil Initial is one of the largest business services company with more than 66,000 colleagues worldwide and operates in over 70 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated, dynamic Intern to support our Branch Support Service Assistant role (Service Scheduler / Planner) to join our team.

To help to achieve this, we will provide you with a competitive allowance & bright career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Assist to pickup inbound calls
• Assist to handle complaint calls
• Perform appointment calls to confirm service appointments
• Check service backlogs, perform service re-planning and issue necessary tickets, etc.
• Docket compilation, prepare service schedule

Duration: Depending on your university's requirement

The ideal candidate will possess:

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in business-related course)
• Has own transport to travel to work on daily basis

• Monthly allowance
• Opportunity to be absorbed as permanent employee (based on your work performance)

Location of this branch:

Rentokil Initial (M) Sdn Bhd

No. 1, Jalan Sungai Tiram 7, Taman Perusahaan Nyaman Mutiara, 11900 Bayan Lepas, Penang

This role is based in Penang, and we apply Hybrid work mode. 

We are looking for a SAP Security and GRC consultant with 6 plus years of experience to join our team and help us deliver high-quality solutions to our clients. You will be responsible for designing, implementing, and maintaining SAP security and governance, risk, and compliance (GRC) solutions across various SAP modules and platforms. You will also work closely with other SAP consultants, business analysts, and project managers to ensure that the security and GRC requirements are met and aligned with the business objectives and best practices.

Your New Roles:

• Design, configure, and test SAP security roles and authorizations for various SAP modules and platforms, such as S/4HANA, Fiori, BODS, GTS, PO, CHARM, etc.
• Implement and support SAP GRC solutions, such as Access Control, Process Control, Risk Management, and Audit Management, and ensure compliance with internal and external policies and regulations.
• Perform SAP security and GRC audits, assessments, and remediation activities, and provide recommendations for improvement and mitigation.
• Provide SAP security and GRC support and troubleshooting for issues, incidents, and requests, and ensure timely resolution and documentation.
• Develop and maintain SAP security and GRC documentation, such as policies, procedures, guidelines, reports, and training materials.
• Collaborate with other SAP consultants, business analysts, and project managers to understand the business requirements and deliver the optimal security and GRC solutions.
• Stay updated with the latest SAP security and GRC trends, technologies, and best practices, and share the knowledge and insights with the team and the clients.

• Application monitoring to ensure stable and optimal performance always.
• Have ability to understand and reasonably resolve basic and complex technical problems.
• Have ability to work under pressure, prioritize and manage multiple tasks.
• Good Team-player with strong Interpersonal, Organizational and Project management skills.
• Good analytical skills coupled with written, communication and problem-solving skills and an ability to work in multicultural environment.
• Understanding and analysis of complex customer requirements from business user and then develop the custom code to achieve the solutions.

• Application monitoring to ensure stable and optimal performance always.
• Have ability to understand and reasonably resolve basic and complex technical problems.
• Have ability to work under pressure, prioritize and manage multiple tasks.
• Good Team-player with strong Interpersonal, Organizational and Project management skills.
• Good analytical skills coupled with written, communication and problem-solving skills and an ability to work in multicultural environment.
• Understanding and analysis of complex customer requirements from business user and then develop the custom code to achieve the solutions.

• Business Controls and Compliance provides assurance to the management that business operational process and reporting controls are working in accordance with corporate audit requirements, internal control framework and company directives, to support the company’s rapid growth strategy.
• Define, review, validate and process information, and then execute business processes in accordance with contracts, policies and procedures established with distributors.
• Review and understand end-to-end business processes, assess key controls, and identify deficiencies, improvement opportunities and analyze root causes.
• Monitor performance, drive corrective actions, and then facilitate the business process and system improvements.
• Develop and oversee the implementation of new processes and workflows and monitor progress and effectiveness.
• Support business continuity processes in Sales & Distribution management including Order management, escalation/cancellation, Stock Rotation/Transfer, Consignment, etc.
• Provide support in terms of data analytics, preparing output from such analytic processes to strive for process improvement and data-driven decisions.
• Support audit process in collaboration with Finance or Internal Audit teams.

• Cost controlling of the respective value stream and PDCL (Product Class)          - production cost center planning, budgeting, controlling and overhead reporting
• Responsible for customer quotation and intercompany transfer price calculation
• Responsible for product structure review for Current Forecast and Business Plan
• Support ratio/cost improvement project
• Continuous improvement in area of responsibility
• Responsible for Product analysis and reporting for management decision
• Investment assessment
• Responsible for lead product cost tracking and project result tracking
• User for SAP product costing module
• Support Free Trade Agreement application process
• Align and update on Central Directive for costing

We are looking for a dynamic and talented Power BI Developer to join our global team - AI, Data & Analytics Team. In this role, you will have the opportunity to work with cutting-edge technologies and contribute to the development of innovative solutions that support business needs in global reporting. You will collaborate closely with Business Process Owners to analyze reporting requirements and transform them into visually appealing and insightful Power BI reports and analytics.

Responsibility

• Collaborate with business to understand their requirement, ensure alignment and successful implementation of Power BI solutions.
• Document and communicate the requirements with AIDA team members to identify the gaps and feasibility 
• Design, develop, and maintain reports by utilizing tools such as Power BI, SQL Server, Oracle, Power Query, etc.
• Manage Power BI Service components such as data gateway, data sources, refresh schedule, data flow, etc.
• Investigate and troubleshoot issues raised by business users
• Answer inquiries from AIDA team members and business users as necessary
• Stay up-to-date on the latest Power BI features, changes, and best practices

• Production Planning Responsibilities :
  • Perform Rough Production Planning (RPP) for mid & long term up to 12-18 months
  • Review production capacity with manufacturing team
  • Level production according to Leveling guidelines
  • Conversion, release & schedule production orders according to levelling pattern
  • Reschedule planned orders based on possible production
  • Track and follow up production output, sub assembly progress & customer order fulfillment
  • Review leveling adherence and with manufacturing team
  • Drive production to achieve target output & produce the right mix of SKUs and sub assembly
  • Liaise with order planner for any unfulfilled orders
  • Dealing with urgent enquiries from customers
  • Review and update weekly plan/order fulfilment in allocation file
• Materials Planning Responsibilities :
  • Review & maintain MRP parameters (eg Lead time, ROP, Rounding values, Lot size, Planning time fence, Coverage profile, Safety stock, Min-max stock level etc) to ensure automatic planning is running smoothly to achieve optimized stock level
  • Run mini macro for material auto replenishment within warehouses
  • Reschedule SA/PO to supplier based on forecast changes
  • Close follow up & obtain delivery confirmation from suppliers. maintain a material supply visibility of minimum 2-3 months
  • Close follow up & tracking of materials replenishment status, expedite deliveries to support production & customer orders
  • Bottleneck & allocation management for parts in critical shortage.
  • Supplier delivery performance monitoring & improvement
  • Track, monitor & manage material phase-in/out and product EOL. Adjust planning according to product & material life cycle
  • Propose last time build to minimize scrap of excess materials before product phase out
  • Be change leader for product discontinuance CR and follow up until CR closure
  • Frequent review of supplier capacity
  • Inventory management & control according to TCT target. Analyze stock coverage, define & take proactive actions for stock reduction
  • Inventory scrap proposal for no movers & damage stock
  • Work closely with purchasing quality on part return & replacement due to technical issues.
  • Coordinate RTV process for logistics rejects (wrong part / quantity).
  • Air freight cost monitoring & control
• LPV Responsibilities :
  • Act as Logistics team member (LPV) for new launches & ALRs
  • Support samples & pilot runs
  • Attend new project and ALR meetings, contribute actively & work with cross functional team members to achieve timely SOP
  • Attend product launch meeting (PLT) with Launch Manager & update production/delivery status.
  • Analyze feasibility & restrictions to achieve ramp up plan.
  • Ensure materials availability & on time delivery to achieve ramp up plan (RUM)
  • Maintain MM & release pronovia timely & accurately to enable automatic planning.
  • Co-ordinate new material packaging lot size for kanban card preparation before SOP

Supporting Role :

• Attend Daily management and Leveling meeting
• Attend Daily Delivery Meeting
• Expedite material due to stock variance in the plant.
• BPS concept on supplier flexibilities
• Supplier relationship management(SRM) tools
• Issue ticket to raise PR  for miscellaneous expenses  
• Contribute ideas on PPT/add*One system or process improvement
• Ad hoc tasks as and when required/assigned