Executive - Client Accounts Management
Full-time
Junior Executive
Damansara Heights, Kuala Lumpur
1 month ago
Job Descriptions:To develop a business plan and sales strategy for the market that ensures the attainment of company sales goals and profitability. Re.....
Job Descriptions:
- To develop a business plan and sales strategy for the market that ensures the attainment of company sales goals and profitability. Responsible for achieving sales and operations, targets and performance respectively for your department.
- Initiates and coordinates the development of action plans to penetrate new markets. To ensure proposals are delivered/handled on time.
- Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin. To formulate or organize a working schedule amongst the personnel handling e-mails, enquiries on quotations, operations etc.
- Plan a timetable for sales calls to your clients followed by a report.
- Plan outstation sales calls to your clients, and branches followed by a report.
- To liaise and work closely with Account Managers, Ticketing and operations personnel, Overseas operators, suppliers, and airline personnel.
- To manage the growth of existing corporate (National & Global) client’s travel program
- Overall client account management & retention activities (travel review, sales call, roadshow, debtors & ageing, upselling, client feedback management etc)
- New sales acquisition activities (new leads generating strategy, cold calling, networking events, RFP) and other revenue-generating activities (example: MICE events, tour leading, acquiring client personal travel).
- Administrative work to maintain account files, folders, and overall client reporting tasks.
- To liaise and assist other departments and HQ/branches on matters relating to corporate sales.
- Provide timely feedback to senior management regarding performance.
- Maintain accurate records of all pricings, sales and activity reports.
- Creates and conducts proposals and presentations.
- Recommend process improvements and attend training.
- Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team and the company's SOP.
Job Requirement:
- Candidate should possess a Primary/ Secondary School, Diploma/ Advanced Diploma or equivalent in Hospitality/ Tourism/ Hotel Management
- Preferably Intern specializing in F&B/ Tourism/ Hospitality or equivalent
- Fresh graduates are encouraged to apply
- Required spoken & written language (s): English
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