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Position Overview: We are seeking a dedicated Customer Service Officer to join our team and oversee the day-to-day shift allocation for external staff, ensuring timely and efficient matching of staff to client requirements. The successful candidate will utilize Sandwai | Home and Disability Care Software for staff allocation and bookings, maintain communication with nurses and clients, and address any complaints or concerns promptly. Additionally, the Customer Service Officer will participate in operations meetings to provide updates on Bureau and Home Care status and work towards achieving set targets by management.
Key Responsibilities:
· Allocate shifts to external staff in a timely manner, based on client requests and requirements.
· Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software.
· Liaise with nurses and clients regularly to ensure proper staff allocation and address any concerns or requests.
· Notify clients and staff of shift confirmations and ensure effective communication of information to colleagues and management.
· Monitor and address complaints or concerns raised by field staff and clients, escalating to management when necessary.
· Ensure external staff receive their rosters accurately in the system, especially when multiple clients require service within an allocated timeframe.
· Prepare and send report to relevant team/department before end of shift.
· Participate in operations meetings to provide updates on Bureau and Home Care status and contribute to achieving set targets.
· Undertake any other tasks that may arise from time to time, supporting the overall efficiency and effectiveness of the customer service team.
Qualifications:
· Diploma or Bachelor's degree in any field.
· Proven experience in customer service, Experience in a medical or healthcare-related industry will be an advantage but not neccessary.
· Basic computer knowledge. Knowledge of Sandwai or other Allocation software is an advantage.
· Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.
· Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
· Ability to work collaboratively with colleagues and stakeholders at all levels of the organization.
· Flexibility to adapt to changing priorities and requirements.
· Empathetic and patient demeanor, with a genuine desire to support both staff and clients.
Benefits:
· Competitive salary commensurate with experience.
· Ongoing training and professional development opportunities.
· Collaborative and supportive work environment.
Working Hours:
· 24 HRS (Shift On Rotation).
If you are passionate about providing exceptional customer service and making a positive impact in the medical field, we encourage you to apply for this rewarding opportunity. Join our team and help us fulfill our mission of improving healthcare delivery and patient outcomes.
Perks & Benefits
Our company provide wide range of healthcare services which include day care, respite care and home care. This is to ensure each of the clients is able to receive continuous expert care in the VIRTUAL WARD at home from our multidisciplinary team in collaboration with their family doctor to improve the quality of a person's life. WE are designed to help you as a professional healthcare provider in order to maintain independece and aspire the best lfe style possible for the client. Client deserve the best care from you and from us too a "PARTNER"
JOB DESCRIPTIONS
1) To call and follow up with customers on their outstanding payments.
2) To negotiate favourable payment arrangements for settlement of account outstanding.
3) To assist customers with any existing disputes to enable them to make full settlements.
4) To handle basic administrative functions.
5) To handle ad hoc assignments.
REQUIREMENTS
Candidate must possess at least an SPM qualification.
Computer literate.
Good communication and negotiation skills in Bahasa Malaysia and/or English.
A result-oriented person who is able to work under pressure and long hours to achieve target.
Having experience in customer service, collection or related industry is an added advantage.
Comprehensive training will be provided to the successful candidates.
Malaysian citizens only.
Perks & Benefits
CCR Networks Sdn. Bhd. has been in the business of debt recovery since year 2003 and has established a nationwide debt recovery network with branches all over Malaysia. The primary purpose of CCR Networks is to manage and recover delinquent accounts for its clients. Our specialist team offers an efficient and cost-effective service for the rapid recovery of overdue monies. In line with our continuous expansion plan, we are seeking highly motivated and goal-driven individuals to join us for a challenging and rewarding career. Why join us? In this highly competitive and result-oriented environment, CCR Networks Sdn. Bhd. deploys leading edge technologies, matured and tested operational support systems, highly qualified and motivated management and staff to maintain its position of leadership within the debt recovery vertical. A career at CCR Networks Sdn. Bhd. is truly a one-of-a-kind experience. It's more than working for the performance; it's an opportunity to be a part of something that impacts the future. We offer you not only the chance to build a successful career but an opportunity to make a difference in the future.
Requirements:
Principle Responsibilities:
Processing of accounting and finance which include the following:
a) Accounts payable
b) Fixed Assets
c) GL & Accounting
d) Other
Perks & Benefits
JLL Malaysia Sdn. Bhd. ia a newly established medical device Japanese based manufacturing company based in Penang Science Park, Simpang Ampat. A subsidiary company of Japan Lifeline Co., Ltd, an independent trading company and manufacturer of medical devices specialized in the cardiovascular field.
Our corporate identity is "Social contribution through provision of the leading-edge optimal medical devices for patients". “Is it appropriate for the patient? Is it valuable for the patient?”
These questions are always at the center of our focus, and we are constantly striving to provide excellent medical devices.
Benefits include regular working hour from 8am - 5pm (Monday - Friday), medical, dental, optical, meal allowance and transportation allowance, corporate insurance coverage, annual medical examination & other miscellaneous allowance.
The Commercial Officer (“CO”) is responsible to support the commercial team in providing a comprehensive range of administrative and office support duties. The "CO" is also required to prepare the necessary reports for Commercial Manager and assist in all other day to day job activities.
Responsibilities:
To prepare and update the master voyage charter summary by keeping track of the port charges, brokerage commission, and demurrage.
To liaise with the Finance Department on receiving invoices and to prepare additional documents if requested by the respective department.
To ensure EPDA and FDA are properly checked, verified with relevant supporting documents before submitting for payment.
To keep track and compile all related documents for demurrage claims including drafting demurrage computation.
To monitor vessels and agents updates following voyage order included ETA notice and charterers’ details.
To ensure all commercial documents are properly verified, compiled, and filling which including voyage order, fixture notes, shipload and discharge documents, and lay time calculation spreadsheet.
To gather any required information by the Commercial Manager.
To assist within company group ad-hoc tasks or specific projects or tenders. For example contract agreement, tender preparation, tender clarifications, documentation, filling and any other related matters.
Requirement :
Diploma or Bachelor's degree in Maritime Management / Logistic / Marketing or any related course will have an added advantage.
Understanding of Marine and Shipping business.
Good in Microsoft office applications
Able to work both independently as well as in a team
Perks & Benefits
Jasa Merin (Labuan) PLC (“JML”) was incorporated on 23rd May 2008 under “The Offshore Companies Act 1990”. It was previously wholly owned by Jasa Merin (Malaysia) Sdn Bhd (“JMM”). On 1st March 2016, MARINE & GENERAL BERHAD (“M&G”) , the parent company of JMM, acquired 100% equity in JML from JMM.
JML is part of the M&G Group’s Marine Logistics – Downstream Division. We are a ship owning company specializing in the energy transportation market. We own and charter out Clean Petroleum Product (“CPP”)/ Chemical tanker to the petro-chemical and oleo-chemical industries, whereby the vessels are used to transport CPP/ Chemical products.
A Marine Operations - Quality Assurance Officer shall specifically focus on the Fleet Vessels Tanker’s Safe Handling Operations and up-keep Health, Safety, Security, Environmental & Quality Control within the Company.
Responsibilities:
Requirements:
Perks & Benefits
Jasa Merin (Labuan) PLC (“JML”) was incorporated on 23rd May 2008 under “The Offshore Companies Act 1990”. It was previously wholly owned by Jasa Merin (Malaysia) Sdn Bhd (“JMM”). On 1st March 2016, MARINE & GENERAL BERHAD (“M&G”) , the parent company of JMM, acquired 100% equity in JML from JMM.
JML is part of the M&G Group’s Marine Logistics – Downstream Division. We are a ship owning company specializing in the energy transportation market. We own and charter out Clean Petroleum Product (“CPP”)/ Chemical tanker to the petro-chemical and oleo-chemical industries, whereby the vessels are used to transport CPP/ Chemical products.
角色和責任;
資格和教育要求;
首選技能;
辦公時間:上午 8.30 至下午 6.00(週一至週五)
總部設於 : Creative Stationery Sdn Bhd (Taman Teknologi Johor)
津貼和福利
Ever since the company was established in year 1997, product quality and a people-centric approach have always been at the core of our objective. Our commitment is to deliver both quality and price on balance. We started as a public limited company, and over the years with the support of our clients we managed to expand into a brand carrying more than 500 products in present day. We specialise in supplying stationery, art & graphic materials and also sports equipments, strictly selected from our warehouse or some of the best manufacturers around the globe. We believe that service and product quality are equally important. All goods are precisely categorised in the enormous warehouse, which allow us to efficiently deliver on time. Every single product needs to through layers of examinations to be tested for its functionality and performance. Safety of the workers is also our priority and that is why we always make sure the warehouse is aptly equipped to match with international health and safety guidelines. Our goal is not only to trade, but also to bond a friendly relationship with all our clients. Our mascot, the cheery hornbill represents our determination to be ever-changing and innovative - to provide customers with satisfactory.
職位概述:我們正在尋找一名專門的客戶服務官加入我們的團隊,負責監督外部員工的日常輪班分配,確保員工及時有效地滿足客戶的要求。成功的候選人將使用 Sandwai |用於人員分配和預訂的家庭和殘疾人護理軟體,與護士和客戶保持溝通,並及時解決任何投訴或疑慮。此外,客戶服務官將參加營運會議,提供部門和家庭護理狀態的最新訊息,並努力實現管理層設定的目標。
主要責任:
· 根據客戶要求和要求,及時為外部員工分配班次。
· 使用 Sandwai | 維護員工可用性、名冊請求和輪班分配的準確記錄家庭和殘疾人護理軟體。
· 定期與護理人員和客戶聯絡,以確保適當的人員分配並解決任何疑慮或要求。
· 通知客戶和員工輪班確認,並確保與同事和管理階層有效溝通訊息。
· 監控並解決現場工作人員和客戶提出的投訴或疑慮,必要時上報給管理階層。
· 確保外部員工在系統中準確接收他們的名冊,特別是當多個客戶在分配的時間範圍內需要服務時。
· 在輪班結束前準備並向相關團隊/部門發送報告。
· 參加營運會議,提供局和家庭護理狀況的最新信息,並為實現既定目標做出貢獻。
· 承擔不時出現的任何其他任務,支援客戶服務團隊的整體效率和有效性。
資格:
· 任何領域的文憑或學士學位。
· 擁有豐富的客戶服務經驗,醫療或保健相關行業的經驗將是一個優勢,但不是必需的。
· 基本的電腦知識。了解 Sandwai 或其他分配軟體是一個優勢。
· 優秀的口頭和書面溝通能力,能夠清晰有效地傳達複雜訊息。
· 強大的組織能力和對細節的關注,能夠在快節奏的環境中管理多項任務和優先事項。
· 能夠與組織各級的同事和利害關係人協作。
· 靈活地適應不斷變化的優先事項和要求。
· 具有同理心和耐心,真誠地希望支持員工和顧客。
好處:
· 與經驗相稱的具競爭力的薪資。
· 持續培訓和專業發展機會。
· 協作和支持性的工作環境。
工作時間:
· 24 HRS(輪班換檔)。
如果您熱衷於提供卓越的客戶服務並在醫療領域產生正面影響,我們鼓勵您申請這個獎勵機會。加入我們的團隊,幫助我們履行改善醫療服務和病患治療結果的使命。
津貼和福利
Our company provide wide range of healthcare services which include day care, respite care and home care. This is to ensure each of the clients is able to receive continuous expert care in the VIRTUAL WARD at home from our multidisciplinary team in collaboration with their family doctor to improve the quality of a person's life. WE are designed to help you as a professional healthcare provider in order to maintain independece and aspire the best lfe style possible for the client. Client deserve the best care from you and from us too a "PARTNER"
工作介紹
1) 致電並跟進客戶的未付款項。
2) 協商有利的付款安排以解決未清帳款。
3) 協助客戶解決任何現有爭議,使他們能夠得到充分解決。
4)處理基本的行政職能。
5) 處理臨時任務。
要求
候選人必須至少擁有 SPM 資格。
計算機知識。
良好的馬來語和/或英語溝通和談判能力。
一個以結果為導向的人,能夠在壓力下和長時間工作以實現目標。
擁有客戶服務、收款或相關行業經驗是一個額外優勢。
將為成功的候選人提供全面的培訓。
僅限馬來西亞公民。
津貼和福利
CCR Networks Sdn. Bhd. has been in the business of debt recovery since year 2003 and has established a nationwide debt recovery network with branches all over Malaysia. The primary purpose of CCR Networks is to manage and recover delinquent accounts for its clients. Our specialist team offers an efficient and cost-effective service for the rapid recovery of overdue monies. In line with our continuous expansion plan, we are seeking highly motivated and goal-driven individuals to join us for a challenging and rewarding career. Why join us? In this highly competitive and result-oriented environment, CCR Networks Sdn. Bhd. deploys leading edge technologies, matured and tested operational support systems, highly qualified and motivated management and staff to maintain its position of leadership within the debt recovery vertical. A career at CCR Networks Sdn. Bhd. is truly a one-of-a-kind experience. It's more than working for the performance; it's an opportunity to be a part of something that impacts the future. We offer you not only the chance to build a successful career but an opportunity to make a difference in the future.
Job Description:
We are seeking an experienced individual to oversee our accounts and administrative staff. Responsibilities include supervising the completion of basic bookkeeping tasks such as recording cash transactions, purchases, expenses, and payments. Additionally, the role involves reconciling revenue and capital expenses, devising accounting flows for sales and promotional activities, and participating in treasury and inventory checks.
Key Responsibilities:
- Supervise and manage lower-level accounts and administrative staff.
- Ensure accuracy and completeness in all financial transactions and bookkeeping tasks.
- Develop and implement accounting flows for sales and promotional activities.
- Prepare monthly management income statements and balance sheets to meet director and shareholder requirements.
- Manage Point of Sale (POS) and Accounting systems, overseeing data processing and ensuring system development aligns with company progression.
We are looking for a detail-oriented individual with strong analytical skills and a proactive approach to problem-solving. The ideal candidate should possess expertise in financial reporting, accounting systems, and process improvement. If you thrive in a dynamic environment and are passionate about contributing to organizational success, we encourage you to apply.
Perks & Benefits
We are a 24 hours convenience store providing a a huge range products and services, we pride ourselves for carrying unique and specialty products for your everyday on-the-go life. With our first convenience store at Macallum Street Ghaut in year 2012, Since then 17 over stores have sprung up throughout Penang and many more are in the pipeline. Our mission is to be the preferred convenience store in the communities we serve. By working together with our suppliers and vendors we bring convenience to the surrounding communities.
Responsibilities:
Requirements:
Perks & Benefits
At LohGuanLye SPECIALISTS CENTRE, we have over 48 years of experience in providing specialised healthcare services. We have never abated our efforts in continually improving and upgrading our technology as well as in human resource development and we are passionate about fulfilling our vision "Your Hospital Of Choice". It's here that you'll be given the opportunities to play a vital role in caring for our patients. Combine the best of your talent with our technology, let us set forth on a progressive and exciting path ahead at LohGuanLye SPECIALISTS CENTRE.
Interested candidate pls call / watsapp Malaysia hp no +60182118355 / Walk in Interview directly at store
https://wa.me/60182118355
Working Location: #02-09 HLA Plaza Singapura
Responsibilities:
Requirements:
Benefits of this role:
Benefits:
Schedule:
Supplemental pay types:
Perks & Benefits
HLA is an international retail chain brand for one-stop self-option men’s wear. HLA always holds that, fashion is necessary for daily life. HLA devoted itself to providing fashionable design, high-quality products and excellent shopping experience for men all over the world. It closely follows the global popular fashion elements, so as to make light-fashion high-quality products that meet with taste and preference of people at large.
H originates from “High quality”. It indicates high quality clothes and high value brand.
Fashion is not unattainable and high quality doesn’t always mean high price. Our philosophy to pursue cost performance runs through every aspect of our production. The mature supply chain management system and quality control system enables HLA to invest more in lifting product quality instead of consumption in links. The high value comes from quality, as well as the brand power. Since establishment, HLA has started to lift the brand value through the branding business mode. As a lifestyle brand, what we are selling to the global males is the relaxed, fashionable and decent personal image. This is where our high value lies.
L comes from “live”. It symbolizes youth, vitality, sense of fashion and continual updating.
We are brave enough for innovation and try to bring the customers with more “IN” product. The continual updating arouses the infinite inspiration for customer’s wearing and helps then to explore personal featured wearing philosophy. We deliver a comfortable, fashionable and stylish lifestyle while transmitting the fashion information to the world. In this way, we promotes development of the fashion industry.
A comes from “affordable”. Our products are with excellent quality and reasonable price and can be easily bought at one stop.
Based on the life scenes of males at the age of 25-40, we provide all-category clothes. Positioning of our products is commercial, fashionable and casual men’s wear with affordable price and high quality for common people. The product series include suits, leisure suits, jackets, overcoats, down jackets, sweaters, knitwear, shirts, T-shirts, suit pants, casual pants, jeans, and belts, ties, scarves, socks, leather shoes, etc., which almost cover all the daily basic clothes, functional clothes and exclusive designer’s cooperation series for work and daily life. The abundant products of HLA can meet almost all the demands of men in wearing. The customers can match the single products freely. In this way, we really enable all purchases at one stop.
職責:
要求:
津貼和福利
At LohGuanLye SPECIALISTS CENTRE, we have over 48 years of experience in providing specialised healthcare services. We have never abated our efforts in continually improving and upgrading our technology as well as in human resource development and we are passionate about fulfilling our vision "Your Hospital Of Choice". It's here that you'll be given the opportunities to play a vital role in caring for our patients. Combine the best of your talent with our technology, let us set forth on a progressive and exciting path ahead at LohGuanLye SPECIALISTS CENTRE.
ROLE AND RESPONSIBILITIES ;
QUALIFICATIONS AND EDUCATION REQUIREMENTS ;
PREFERRED SKILLS ;
Office Hours : 8.30 AM - 6.00 PM (Monday - Friday)
Based at : Creative Stationery Sdn Bhd (Taman Teknologi Johor)
Perks & Benefits
Ever since the company was established in year 1997, product quality and a people-centric approach have always been at the core of our objective. Our commitment is to deliver both quality and price on balance. We started as a public limited company, and over the years with the support of our clients we managed to expand into a brand carrying more than 500 products in present day. We specialise in supplying stationery, art & graphic materials and also sports equipments, strictly selected from our warehouse or some of the best manufacturers around the globe. We believe that service and product quality are equally important. All goods are precisely categorised in the enormous warehouse, which allow us to efficiently deliver on time. Every single product needs to through layers of examinations to be tested for its functionality and performance. Safety of the workers is also our priority and that is why we always make sure the warehouse is aptly equipped to match with international health and safety guidelines. Our goal is not only to trade, but also to bond a friendly relationship with all our clients. Our mascot, the cheery hornbill represents our determination to be ever-changing and innovative - to provide customers with satisfactory.
Job Description:
Requirements:
Perks & Benefits
Grand Holidays, established in South San Francisco, California in 1981, is a well-known travel wholesaler and tour operator striving at creating quality tours and package products at affordable prices to North American travelers. We have offices in San Francisco, San Jose, Los Angeles, New York, Chicago, Houston, Vancouver, Beijing, Manila and Kuala Lumpur.
We are now seeking enthusiatic candidates with different expertise and experience to join our newly established Kuala Lumpur office. We look forward to you joining our team!
Responsibilities:
Job Requirements:
Perks & Benefits
ALKOH Marketing Sdn Bhd Was Established In Year 2003(Alkoh Sales & Service),we fufill our customer needs by supplying an Healthy,Safety and affordable drinking water based on Fitration technology that our customer require... Reverses Osmsis System ,Bio Alkaline energy & UF System From Taiwan ,Korea ,U.S.A.
We Supply Our Service To Household,Office,Factory and Hospital within 10th year experiences in filtration System Services. Our Company Also doing Supply ,Rental, sales & Services. Over this 10th year Our Company is Focusing our service to extend to another country. ALKOH(Alkoh Marketing Sdn Bhd) was awarded From ASIA SUCCESS AWARD in year 2010(Super Service Quality & Super Health Brand In the year) ALKOH also an member of Water Quality Assosiation Since year 2003. In Year 2013 ,we manage to be an 3M & Puregen Filtration Product main reseller in Johor.We also Carry an Few Branded Product like Memstar & Everpure filtration system since 2007.
OUR COMMON BELIEF is Cooperation-Speed-Quality-Customer Focus-Conformance-Reputation.