Total 55 pr communications job vacancies in Customer Service category in The United States of America

Working Location: Pandan Loop

Job Description:

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

If keen, kindly send your application or resume to may.tay@thehacens.com.

We regret to inform that only shortlisted candidates will be notified.

Tay Su Lynn May

Senior Recruitment Consultant

The Hacens Talent Pte Ltd (License No: 23C1498) | EA Personnel No: R1875900

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Customer Communications Specialist


Dudley Park


 

Call centre environment
Latest technology live chat systems
Outbound/Inbound calls to and from our existing customers
Hourly rate paid  
Become part of a proven and successful business
Enter a unique and growing market
Join a dynamic and supportive team
Career Opportunities
Easy to get to location
Puratap is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for an energetic, reliable and hard-working person to become an integral part of its motivated Customer Contact team based in Dudley Park.   With over 25 years' experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households






... Click here to view more detail / apply for Customer Communications Specialist

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?  


We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!




 
The Opportunity
As Customer Lifecycle Communications Manager you'll create a customer centric approach to our direct communications by leading a team responsible for the program of customer communications across the Dodo and iPrimus brands. This role is responsible for providing strategic leadership and executional management of the customer marketing programs across marketing, product, and service-based customer communication activities.
What youll be doing day-to-day

Leading the Customer Marketing program across eDM, SMS, direct

... Click here to view more detail / apply for Customer Lifecycle Communications Manager

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?  


We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!




The Opportunity
Join this tight knit team as Customer Communications Specialist where you'll be responsible for executing customer communication activities across the Dodo and iPrimus brands, primarily across product, service and mandatory communication activities.
What youll be doing day-today

Executing end-to-end product and service-based communications effectively, delivering key business messaging as generated by stakeholders across the Consumer business. This includes all steps of the customer communications process including planning, copy creation, design, audience selection

... Click here to view more detail / apply for Customer Communications Specialist

Title:  Digital Customer Communications Officer Location:  Victoria, Australia Employment Type:  Fixed Term Full Time Description:  Energy Leader Active Growth in A Rapidly Evolving Energy Sector Careers with Purpose Collaborative Inclusive Flexible Work Environment  Exciting opportunity to uplift our digital platforms 12 months fixed term We’re an energised team who is passionate about our customers, strive for operational excellence and a sustainable future for our people and our community.  About the Role As the Digital Customer Communications Officer, this role will see you coordinating, writing, editing and reviewing digital content across a range of platforms and media to ensure that customer communications are consistent and effective for AusNet’s customers and stakeholders. This role will report to the Customer Communications Manager and is located at Southbank, Victoria. We are a flexible and truly hybrid workplace. What you will deliver Coordinate write, edit and distribute content, including publications, website content, social media posts, briefing…

Click here to view more detail / apply for Digital Customer Communications Officer

Customer Success Lead (Communications Technology)
Yabbit/ UPTI (Brisbane)


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Bring your Drive, Energy, Positivity & organised approach AWESOME Team
Do you have EXCEPTIONAL interpersonal, administration & coordination skills?
Genuine Flexible Working Arrangements Work between home & East Brisbane Office

 
This is an incredibly exciting role for the right person!  There is a genuine desire from the Managing Director, CEO and TEAM at UPTI/ YABBIT to help you succeed in this role..and into your future career here.  This is a unique opportunity for someone who is ready to take the next step in their career and will bring a level of passion and motivation.Is that you.?
 
About UPTI and YABBIT
Just before Christmas in 2020, we launched UPTI which is the home of the market
... Click here to view more detail / apply for Customer Success Lead (Communications Technology)

Customer Service & Communications Officer Reference: SCCG2699A | Closing Date: 21/04/2024 | Interview Date: TBC Salary: £22,348 per annum.Contract Type: Temporary (Maternity Cover) | Hours per Week: 36 | Location: Pendleton Sixth Form College, Dronfield Road, M6 7FRAbout the Role An exciting opportunity has arisen for a motivated and dedicated individual to join our Reception Services department at a Customer Service & Communications Officer. We pride ourselves on customer service and we are well known for the fantastic service we provide. A Customer Service & Communications Officer is the first point of contact for all customers enquiries. As Customer Service & Communications Officer you will work with the Head of Student Operations and other key stakeholders to deliver a customer-focused, compliant, efficient and effective service for the College.How to Apply For more information and to apply for this job, please complete the registration and online application form via our website. Reason to Join Us:
• We have Generous Terms and Conditions (Sixth Form College’s Association style terms and conditions) including 40 days annual leave entitlement (including bank holidays) • We have a 3pm finish on Fridays, Free on-site parking and various health and wellbeing resources and benefit schemes including two Staff Wellbeing days per year. • We offer automatic enrolment to the Local Government Pension Scheme with 20.70% employer pension contribution. • Our College is an incredible community, there is a lot that staff and their families can get involved with. • We have family friendly policies and we are happy to talk about flexible working. • We invest in our people and offer a range of training & career opportunities for all staff as part of our Be Outstanding Development programme. • We have an amazing Staff Benefits Package with discounts and savings for supermarkets, petrol, high-street retailers, holidays, cinemas and other leisure. • Our shared purpose: We believe in the value of education for a successful future and we want the best for our learners and our staff. • Our core values are at the heart of everything we do. Staff and students behave with respect, integrity and kindness. Commitment to Safeguarding This post is exempt from the Rehabilitation of Offenders Act 1974 and as part of our safeguarding commitment we undertake DBS checks as part of our pre-employment procedures on all potential new employees The College strives to be a diverse and inclusive community and welcomes applications from people from all backgrounds.

Job Responsibilities

1. Answers all incoming/outgoing calls coming through our private branch exchange (PBX) system in a professional and courteous manner.

2. Applies Hotel’s standard verbiage in all guest communications via PBX system.

3. Screens callers to know the purpose of call and transfers to the respective offices or staff accurately.

4. Provides general assistance to callers enquire on Hotel’s products and services in a professional manner.

5. Administers the programming and executing of guests’ wake-up-calls.

6. Ensures that call log entries (e.g. IDD & Assisted Calls) are recorded and updated in a systematic and timely manner.

7. Assists in the dissemination of required information during emergency situation.

8. Updates and maintains Hotel’s telecommunication equipment inventory records.

9. Assists in the coordination of the repair/replacement of Hotel’s telecommunication equipment.

10. Assists in back-end reception administration duties such as releasing of credit card verifications, handling card verification disputes and coordination with UOB Bank on escalation cases etc.

11. Prepares and performs room reservation related administration duties such as room reservation correspondences, non-refundable reservation and no-show reservations.

12. Undertakes other duties as and when requested by the Front Office Management and Hotel Management.

Requirements

1. Fluent in both spoken and written English

2. GCE "O" level or equivalent

3. Knowledge of PMS Opera system is preferred

4. At least 1-2 years in hotel related industry, preferably under Hotel’s room division

Customer Communications Specialist Dudley Park Call centre environment Latest technology live chat systems Outbound/Inbound calls to and from our existing customers Hourly rate paid  Become part of a proven and successful business Enter a unique and growing market Join a dynamic and supportive team Career Opportunities Easy to get to location Puratap is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for an energetic, reliable and hard-working person to become an integral part of its motivated Customer Contact team based in Dudley Park.With over 25 years' experience, Puratap manufactures and retails water purifiers, providing clean, pure drinking water to households across South Australia and beyond.This is a great opportunity for a Customer Contact Consultant to become an integral part of a privately owned and operated Pure Water Specialist, recognised as the industry leader. The person we are seeking enjoys working in a supportive team environment, will be able…

Click here to view more detail / apply for Customer Communications Specialist

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?   We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us! The Opportunity Join this tight knit team as Customer Communications Specialist where you'll be responsible for executing customer communication activities across the Dodo and iPrimus brands, primarily across product, service and mandatory communication activities. What you’ll be doing day-today Executing end-to-end product and service-based communications effectively, delivering key business messaging as generated by stakeholders across the Consumer business. This includes all steps of the customer communications process including planning, copy creation, design, audience selection and briefing, automation briefing, testing and reporting. Creating campaigns and activities across channels including eDM, SMS, direct mail, outbound and…

Click here to view more detail / apply for Customer Communications Specialist

Date Posted:

2024-03-20

Country:

Hong Kong

Location:

12/F-13/F, The Bay Hub, 17 Kai Cheung Road, Kowloon Bay, Hong Kong; 12/F-13/F, 太豐匯, 香港九龍灣啟祥道17號

Responsibility:

• Assist in customer satisfaction programs, such as conducting interviews and preparing videos for outstanding customer service stories.
• Assist in promoting service excellence programs and change messages by organizing employee communication sessions and preparing digital communications of e-posters and videos.
• Assist in organizing employee engagement activities. Solicit employee feedbacks and translate into improvement actions.
• Assist in service operational improvements projects through conducting survey and data analysis for identifying improvement needs and formulating solutions.

Requirements:

• Undergraduate in Business Administration, Marketing, Communications, Human Resources or related discipline
• Highly motivated, agile, and proactive with strong sense of responsibility
• Proficiency in MS Word, Excel & PowerPoint. Digital savvy. Knowledge in design software and video editing skills an absolute advantage.
• Good command of both spoken and written English and Chinese

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Title:  Digital Customer Communications Officer Location:  Victoria, Australia Employment Type:  Fixed Term Full Time Description:  Energy Leader Active Growth in A Rapidly Evolving Energy Sector Careers with Purpose Collaborative Inclusive Flexible Work Environment  Exciting opportunity to uplift our digital platforms 12 months fixed term We’re an energised team who is passionate about our customers, strive for operational excellence and a sustainable future for our people and our community.  About the Role As the Digital Customer Communications Officer, this role will see you coordinating, writing, editing and reviewing digital content across a range of platforms and media to ensure that customer communications are consistent and effective for AusNet’s customers and stakeholders. This role will report to the Customer Communications Manager and is located at Southbank, Victoria. We are a flexible and truly hybrid workplace. What you will deliver Coordinate write, edit and distribute content, including publications, website content, social media posts, briefing…

Click here to view more detail / apply for Digital Customer Communications Officer

The Global Solutions Management-Operations II (GSM-O II), a Digital Modernization Sector of Leidos, has an opening for a Satellite Communications Support Analyst supporting the Defense Information Systems Agency (DISA) Joint Operations Center (DJOC) at Ft. Meade, MD.

Position Summary:

This position provides 24/7/365 SATCOM/Gateway operational support to the DISA Joint Operations Center. Candidate will be "mission essential" and able to support rotating 12, 10, or 8hr shifts based upon the requirement and resources available.

Primary Responsibilities:

• Provide SATCOM and Gateway equipment monitoring and control (M&C), reporting, mission establishment, situational awareness, trouble management, and engineering and testing support to Department of Defense SATCOM Gateways.

• Provisions, activates, tests, and accepts enterprise DISN Transport SATCOM. Report incidents/events utilizing authorized email and ticketing systems. Report Joint Staff Priority unscheduled outages and/or service interruptions to the DJOC and Regional Battle Captains.

• Provides Tier I/II support to Gateway and SATCOM users to include Special User community.

• Coordinate with other elements/agencies to include DISA CONEX, Regional Satellite Communications Support Centers (RSSC), SATCOM users/terminals, MILSATCOM and COMSATCOM Network Operation Centers (NOCs), and other supported planners, managers and operators.

• Support SATCOM network configurations, system-monitoring, customer problem tracking, and network problem resolution in all aspects of SATCOM integral to our client's Baseband, IF, and RF Communications.

• Contribute to daily, monthly, and annual resource utilization reports.

• Develop network diagrams using Government tools and software applications.

• Assist the DJOC and SATCOM/Gateway Operations to respond to around the clock contingency and catastrophic gateway and satellite anomalies, providing recommendations for restoration of service in accordance with established priorities and procedures.

Required qualifications:

• DoD 8570, IAT Level II (Sec+) Certification

• Clearance: TS/SCI

• Requires high school diploma or equivalent and 5+ years of prior satellite communications experience.

Desired experience/qualifications:

• DoD SATCOM Gateway

• Wideband SATCOM Network Controller

• Wideband Remote Monitoring System (WRMS)

• Common Network Planning Software (CNPS)

• DoD Teleport System

• IP Modem Suites

• GTMS Remedy or equivalent

• SATCOM architecture and signal flow.

GSMO

Original Posting Date:

2024-03-13

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $55,250.00 - $99,875.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Who are we?

Customer Communications Program Manager

Job Summary

Equinix is seeking a Customer Communications Manager to join our Global Customer Communications team. You will collaborate with creative and passionate people in an agile work environment while helping bridge the technical and business worlds for our customers. To do this successfully, it is essential that you can deliver complex communication programs that result in a positive customer experience.

Responsibilities

Content Creation/ Management:

• Independently creates content targeting key audiences, copyediting as necessary

• Develops compelling storylines and communication materials

• Analyzes information to build captivating presentations and communication materials

• Determines the "so what" for various communications

Communication Planning:

• Tracks a master communications plan, taking the lead on various portions of the plan as needed

• Proactively identifies potential roadblocks or conflicts and escalates as needed

Communication Platform Management:

• Monitors, maintains and updates various communication platforms

• Helps define requirements for definition and selection of new content-related technologies

• May advise key stakeholders on using various platforms

• Responds to platform issue escalations as needed

Stakeholder Management and Communication:

• Develops relationships with key stakeholders throughout the company

• Proactively communicates with internal departments (US, Asia Pacific and European counterparts) to ensure accurate information is used for content creation and project timelines

Project Management:

• Coordinates and monitors projects from start to completion (e.g., sets deadlines, assigns responsibilities, monitors and summarizes progress of project, conducts meetings)

• Responsible for a portion of project deliverables as assigned by more senior team members

Reporting and Metrics:

• Designs, produces and distributes management reports on relevant metrics

• Guides analyses of multiple data sources and advises on their relation to business-relevant themes

• Analyzes and conveys meaningful recommendations based on survey data

 

Qualifications

• Demonstrate an ability to think strategically, critically and creatively.

• Passionate about delivering customer-centric, easy-to-understand communications.

• Strong writing and editing expertise with a keen eye for brand style and tone.

• Ability to build strong alignment and deep collaboration with different groups to achieve results.

• Aptitude for project management and proactive problem-solving.

• Team player who thrives in an agile and inclusive work environment.

• Strong English capabilities, both written and verbal.

• Bachelor’s degree and 5+ years of experience in communications or related field.

What we offer:

• Employment in a stable company with an established position in the market.

• Possibility to work within fast growing world’s 500 Fortune digital infrastructure company.

• Challenging job in a dynamic, professional, international and multicultural environment.

• Possibility to participate in company sponsored trainings package.

• Employee Assistance Program – assess to free counselling legal and financial consultations and crisis intervention.

• Paid employee referral program.

• Opportunity to work in supportive, inclusive environment with People-Centric Culture.

• Competitive salary and yearly bonus as well as a well-defined career path shaped to the individuals career focus & priorities.

• Attractive benefits package: premium private medical care, life and accidence insurance, employee stock program, Multisport card, lunch passes, celebration bonus.
   

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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What We'll Bring:

Analyst will support the Service Level contractual requirements, and support the internal and external customer relationship through ongoing analysis, reporting and documentation.
• Ensures that Service reports are produced for each customer Service
• Performs gap analysis to highlight breaches of SLA targets, investigating reasons and recommending actions to prevent their recurrence
• Plans and schedules the Service Performance Review meetings and document the results and actions
• Responsible for developing and maintaining current and up to date Service Level Management Catalog working with Technical application domain owners, application support teams, business owners and legal for alignment
• Develop and maintain automated environment that will be used to create standard performance reports for use in management and reporting of customer Service Levels. Develop and deliver custom ad-hoc reports to various parts of the enterprise.
• Execute data extract, data manipulation, data analysis for the reporting framework and ensuring all critical documentation are relevant organized and maintained to a high standard of quality and accuracy.
• Maintain and support the overall performance and deliverables of the service level reporting team members on a daily, weekly and monthly basis ensuring consistent, regular and accurate deliverables are provided.
• Must be fluent in English with excellent written and verbal communication skills.
• Strong Microsoft Excel skills,
• Strong PowerPoint skills
• Excellent organizational skills
• Documentation and Reporting experience
• Experience in Splunk is required to create dashboards and reports, and update and maintain existing dashboards.
• Experience in working with customers and third parties
• Experience in banking or insurance industries a plus • BA in Computer Science or related field and ITIL certification and BRM certification (desired).
• 2-3 years' experience in the IT industry with background in ITIL service level management framework.
• Strong planning skills.
• Excellent communication and negotiation skills in order to consult with senior level managers, stakeholders and internal/external customers.

What You'll Bring:

• Ability to draft customer-facing communications, including email templates and PowerPoints • Responsible for extracting data and creating reports in a timely manner • Responsible for highlighting any SLA breaches • Reviewing SLAs to ensure they meet the defined standards

Impact You'll Make:

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Assoc Developer, Software Development