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The Partner Success Specialist will focus on the day-to-day partner management and support activities for Autodesk Learning Partners. You will work closely with the regional Autodesk Learning - Partner Success Manager (PSM) and the Global Support Team to develop subject matter expertise on Learning Partner guidelines including complete understanding of program benefits and requirements of the Authorized Training Center Program (ATC), the Autodesk Authorized Academic Partner Program (AAP), and the Autodesk Certified Instructor (ACI) Program. This includes partner onboarding, managing partner details in database, monitor partner adherence to program requirements, provide partner training and enablement, support partners with respect to Autodesk Software Subscriptions, assist global support in communication for subscription contract, renewal communication, license access, maintenance issues and tracking support tickets.
Assist in broadcasting Autodesk communication and follow-up with partner on assigned tasks for India Region.
Track, escalate and support costumers’ technical issues on Autodesk products and solutions worldwide
Ensure the right levels of communication with the Autodesk partners and deliver accurate documentation as appropriate
Ensure the integrity of the information to be made available, for the correct execution of the programs.
Coordinate with global support team and regional PSM for Learning Partner recruitment, technical tickets & onboarding Sales Training on new product/s and/or technologies.
Support Learning Partners with respect to Autodesk Software Subscriptions, subscription contract, renewals, license access, and maintenance issues
Develop adequate expertise to support the Subscription license fulfillment model for Learning Partner Programs
Works with Sales Support and Sales Operations to provide support where necessary to ensure timely logging in of orders and billing.
Coordinate the various functions within Tech Data in order to deliver the outcomes agreed in each product plan.
Assist PSM/BDM in new partner recruitment, enablement, and productivity objectives.
Monitor and track progress of support/application tickets from Conversion to Closure.
Maintain service delivery reporting, training documents and service operations
Manage and maintenance customer database
Report costumers’ products and services
Adhere to Tech Data policies and compliance requirement.
Business forecasting and business planning for product groups with PSM.
Provision of various reports for the purpose of commercial decision making.
Basic technical skills to back the solution building skill sets of respective product / technology
Basic experience of creating EDM / Mailers with good content (Pictorial & Catchy Words)
Seeks to build high customers satisfaction (internal and external)
Renewal Engine Drive with Customers
Good levels of communication, initiative and teamwork
Good level of use of Office tools, in particular Excel
Good level of spoken and written English
Ease of working in a rapidly changing context and reacting to new challenges
Knowledge and experience in the use of databases
Minimum 0 to 5 years of experience in handling education services deliver or product support or Autodesk Products
Understanding of channel business & Ecosystem is added advantage.
Customer Service Support experience is added advantage.
Relevant vendor/product certifications are an added value.
University Degree or equivalent
Distinguishing Characteristics:
Technically oriented to gain expert to master knowledge on products and solutions.
Exhibits the ability to interface with the outside sales customer
Excellent planning, customer relationship and partner management skills
Demonstrates initiative and passion to excel
Demonstrates high integrity levels
Flexible to work in Multi-Time zones
Open to field travel 30%
Functional/Technical Skills
Business Acumen
Problem Solving
Dealing with Ambiguity
Planning
Time Management
Drive for Results
Customer Focus
Developing Direct Reports and Others
What’s In It For You?
Don’t meet every single requirement? Apply anyway.
At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
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Job Overview
Responsibilities:
Qualifications
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
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Essential Functions
Qualifications
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
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Date Posted:
2024-01-17Country:
MalaysiaLocation:
Sigma Elevator (M) Sdn Bhd, 15-02 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , MalaysiaAt Otis, it’s our people that make us different.
Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights. Come and join us today and be part of the Forbes 2023 World's Best Employers!
About you
Sigma Elevator is growing and we are recruiting a Recapture Specialist, reporting to the Service Sales Manager, the main goal of the role is to develop new business opportunities by growing our maintenance portfolio, proactively prospect potential accounts for new business, and develop and build solid relationships with new customers.
What you will be doing
Accountable for recapture / recovery target all time.
Managing prospects by proposing services and negotiating service maintenance contract.
Collaborating with service operation and technical team in ensuring safety, quality and compliance with statutory requirements.
Actively promoting Company products and selling service upgrades.
Maintaining customer relations in line with Company KPI and exceeding customer satisfaction.
Spearheading the role of customer defender and be responsible for carrying out practical initiatives to address genuine customer complaints and/or to prevent new contract cancellation.
To perform any other responsibilities as required and requested by Head of Department and/or the Management.
Managing QR and providing estimates to current customer of all regular work and repair if needed.
What you will need to be successful
Degree/Diploma in any discipline or with relevant working experience.
Knowledge and experience in the elevators or construction is an added advantage.
High level of self-discipline.
Goal driven and able to deliver high level of work commitment.
Self-starter character, able to work independently with minimal supervision.
Confident and possess excellent negotiation and communication skills.
Enjoys face-to-face interaction and possess a team player mindset.
Desire and willingness to learn new things.
Fresh graduates/those without working experiences are encouraged to apply.
Possess a car and a valid driving license.
What’s In it For Me
Opportunity to work with the world market leader in a crisis-proof industry.
We offer you lucrative remuneration including basic salary, allowances and attractive sales incentive.
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
Apply today to join us and #BuildWhatsNext
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
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Position Summary
1. Integrate different work processes operated by each business unit to contribute to standard HR operation.Role and Responsibilities
As a Payroll Specialist, you will play a crucial role in ensuring accurate and timely payroll processing for the employees of the designated subsidiaries/ country. The job entails administration of Time and Attendance records, computation of salary payment, statutory submission and/ or benefit administration. The job will also requires the job incumbent to participate on various payroll related projects include system enhancements and SOP documentation etc.
Reporting to Rewards & Service Excellence Lead, your responsibilities included but not limited to:
Job Description
Process payroll for employees, ensuring accuracy and compliance with local regulations and internal requirements.
Calculate and verify salary and compensation components.
Review and validate payroll results by preparing reconciliation report or any other reports as required by the Subsidiary. This may include tax, statutory deduction and contribution reports.
Perform monthly Time & Attendance verification and closing. Assist employees to manage irregular attendance records in the HR system. Address employees’ enquiries on their attendance records according to the HR policy.
Work closely with Subsidiary HR to ensure correctness of Payroll related data, and when needed help to investigate the system issues and raise change request to enhance HR system.
Review payroll process, procedures, making changes on the SOP while ensuring adequate controls are in place. Ensure all procedures are thoroughly documented and checklists shall be updated to ensure all essential process steps are followed through.
Provide resolution on the service requests raised by subsidiary within stipulated service level agreement (SLA)
Job Requirements
Bachelor’s degree in finance, Accounting, or related field is preferred.
Preferably with 2-3 years of experience in payroll administration in Shared Service Center.
Proven experience as a payroll specialist or similar role, with good understanding of payroll processing for Thailand.
Familiarity with Thailand employment law, tax regulation and statutory requirements.
Strong proficiency in Microsoft Excel.
Thai speakers are encouraged to apply.
This role is also open for Thai candidate who is willing to relocate to Malaysia.
Skills and Qualifications
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
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The key responsibilities for the role entail
The role will require extensive travel like 10-12 days a month or as per business needs
External interface
Internal interface
Industry background of the incumbent
It is important that the incumbent comes from a water treatment background preferably from a chemical treatment portfolio working with industrial customers and with experience in utility treatment and waste water management.
Exposure to the food & beverage manufacturing industry can be desirable but not mandatory
Education & skill background
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System Audit:
Inspect plant to review the current cleaning performance.
Examine the hardware system and observe the current cleaning methodologies.
Use different process tools to evaluate the cleaning cost and utility consumptions like water, steam, and effluent.
System Improvement Recommendation:
Generate report for:
* suggested design changes to improve cleaning performances
* suggest chemical / cleaning methodology changes
* evaluate and indicate probable utility savings
* calculate and compare the current against proposed cleaning costs
Conduct trial:
Carry out trials to deliver agreed results
Demonstrate and document the improvement in cleaning performances and efficiency
Generate SOP for regular operation
Identify new Business opportunity:
Identify cleaning needs for customer and generate opportunity
Map the clients process and probable opportunity
Performance evaluation:
Conduct indepent periodic visits to evaluate the cleaning performance for plant where Diversey regime is on,
Generate report carrying the deviations and the recommendations.
Application Specialist to support the business development of all sectors of F&BOfficial account of Jobstore.
Date Posted:
2024-01-17Country:
MalaysiaLocation:
Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , MalaysiaAt Otis, it’s our people that make us different.
Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights. Come and join us today and be part of the Forbes 2023 World's Best Employers!
About you
Otis Elevator is growing and we are recruiting a Recapture Specialist, reporting to the Service Sales Manager, the main goal of the role is to develop new business opportunities by growing our maintenance portfolio, proactively prospect potential accounts for new business, and develop and build solid relationships with new customers.
What you will be doing
Accountable for recapture / recovery target all time.
Managing prospects by proposing services and negotiating service maintenance contract.
Collaborating with service operation and technical team in ensuring safety, quality and compliance with statutory requirements.
Actively promoting Company products and selling service upgrades.
Maintaining customer relations in line with Company KPI and exceeding customer satisfaction.
Spearheading the role of customer defender and be responsible for carrying out practical initiatives to address genuine customer complaints and/or to prevent new contract cancellation.
To perform any other responsibilities as required and requested by Head of Department and/or the Management.
Managing QR and providing estimates to current customer of all regular work and repair if needed.
What you will need to be successful
Degree/Diploma in any discipline or with relevant working experience.
Knowledge and experience in the elevators or construction is an added advantage.
High level of self-discipline.
Goal driven and able to deliver high level of work commitment.
Self-starter character, able to work independently with minimal supervision.
Confident and possess excellent negotiation and communication skills.
Enjoys face-to-face interaction and possess a team player mindset.
Desire and willingness to learn new things.
Fresh graduates/those without working experiences are encouraged to apply.
Possess a car and a valid driving license.
What’s In it For Me
Opportunity to work with the world market leader in a crisis-proof industry.
We offer you lucrative remuneration including basic salary, allowances and attractive sales incentive.
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
Apply today to join us and #BuildWhatsNext
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
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MAIN PURPOSE OF ROLE
Partnering with the sales team provides opportunities to maximize service upgrade opportunities. Effective time management by the incumbent helps minimize potential customer downtime increasing customer satisfaction with our solution. Also, the cost of service management including spare part inventory management and resolution through First-Time or Same Day Services impact customer satisfaction and our ability to renew existing contracts.
The Technical Support Specialist position is a key role in the service organization, providing both on-site and phone technical problem resolution for Abbott Diagnostics customers. In addition to technical problem resolution, the incumbent is responsible for developing customer relationships and building customer loyalty.
MAIN RESPONSIBILITIES
QUALIFICATIONS, EDUCATION & EXPERIENCE
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
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Abbott's Medicines Business
At Abbott, we’re all about helping people live their best lives through better health with our life-changing technology. Whether it’s an ordinary headache or a more serious illness, we want people to get better fast, so they can go back to doing the things they love.
In our medicines business, that means being the company that transforms the way people in emerging markets use medicines, so that people can rely on our quality, trusted medicines and services to live not just longer, but better.
MAIN PURPOSE OF ROLE
MAIN RESPONSIBILITIES
QUALIFICATIONS & EDUCATION
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
Official account of Jobstore.
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a IT Programmer located in Senai, Johor.
What a typical day looks like:
MES Support:
a. Administration of system.
b. Daily First and Second Level support and troubleshooting based on scenario.
c. MES Report Development and Customization.
d. Provide solution to end users:
~ Process and requirement analysis.
~ Documentation and training of Functionalities to key users.
~ Solution design & etc.
Maintaining Baan & interfaces
Develop web applications and office applications
a. Provide office automation solutions
b. Design and develop interfaces between machine and MES system.
Deploy corporate best practices solutions. Yokoten IT solutions from other sites.
Conduct Software Verification and Validation.
Work with business and operation groups to define and resolve operational issues.
Support SGA/IKW activities
Prepare Standard Operating procedures for the day-to-day maintenance of the applications and underlying systems.
Proactive monitoring of enterprise systems to ensure they are adequately sized to meet the dynamic requirements from the business solutions.
Ensure proper backup and retention polices are in place to ensure minimum data loss to the business in case of failures.
Establish clear communication channels and ensure proper feedback mechanisms are in place with customers, peers and cross functional teams.
Propose system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
Stablish and assure adherence to budgets, schedules, work plans and performance requirements.
Ensure that business application(s) are performing, scalable, usable, and available by defining help and monitoring processes, defining, and driving SLAs (Service Level Agreement), conducting system tests.
Research, design, code, and test new systems and system enhancements in line with the deliverables of the IT projects.
Install, configure, administer, and maintain business application systems and associated hardware, in accordance with technical specifications to ensure systems function reliably.
Working with various team to effectively gather their requirements and allow you to prepare detailed program specifications and then coordinate system implementation.
Communicate with system users, vendor hold up and investigate, trouble-shoot, and resolve system problems so that user problems are resolved quickly and satisfactorily.
Perform and track change management and publish performance metrics. of these teams.
Ensure the integrity and security of enterprise data on systems across Hybrid Cloud environments in accordance with business needs and industry best-practices regarding privacy, security and regulatory compliance.
The experience we’re looking to add to our team:
Possesses a Degree in related discipline
Minimum 4-5 years of working experience in the related field is required
NS27
#LI-NI1
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
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Job Responsibilities:
Job Requirements:
#LI-Hybrid
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
Official account of Jobstore.
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
The Technical Support Specialists provides Service Support expertise aligned to our business customers support requirements through defined functions and processes, in the resolution of all incidents, problems and general services requests. The role provides a conduit between its area of expertise and the cross functional teams in Philips as represented by the Service Desk, Solutions Group, Project Office, EI Sales and Management. The scope of responsibility is within Asia with occasional Follow the Sun Support of major incidents in other regions.
Qualifications/ Skill Requirements
Qualifications
IT diploma or a minimum 3–4-year IT experience in a related field, ITIL Certification, Microsoft Certification Oracle Certification
Skill Requirements
General IT background – adequate technical background to understand basic workings and interactions between applications relevant to the area of healthcare IT expertise as utilized in large enterprises.
Desired Experience
How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.
By submitting your resume and related information in the manner set out in this job post, you consent for Philips and Philips’ authorized nominee to collect, process, transfer and store your personal data for purpose of the application for the above-mentioned job opportunity. Further, in the event you provide any personal information of another data subject as referee, you confirm that the relevant data subject consented to the disclosure of such personal data to Philips and Philips’ authorized nominee. For more information and details on our Privacy Policy, please visit this link.
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