Total 1,381 customer service job vacancies in F&B / Tourism / Hospitality category in The United States of America

每週 5.5 個工作天或彈性工作時間（每週 44-45 小時）

職責
- 接收預訂查詢
- 協助客戶滿足任何要求，預先安排他們的住宿
- 與農場主人密切合作，根據客戶的特殊要求進行客製化預訂
- 向客戶提供報價
- 根據客戶的要求與客房服務和度假村團隊協調並為他們的住宿做好準備
- ⁠辦理入住/退房手續的顧客
- 在客戶入住期間為客戶提供待命服務
- 與維修團隊對設施進行例行檢查
- 收到客戶的評論以及給團隊的回饋以鼓勵/改進

要求：
- 最好是身體健康的人
- 至少 3 年客戶服務經驗
- 精通英語和普通話
- 能夠在週末/公共假期工作
- 能夠根據預訂日期靈活工作
- 能夠應對任何臨時情況
- 在任何情況下都靈活
- 能夠處理投訴
- 始終對顧客有禮貌
- 擁有良好的領導能力，能夠與團隊合作，為客戶提供良好的接待服務
- 能夠在工作週期間留在農場地區
- 熱愛大自然、實踐健康的生活方式、環保是這項工作的獎勵
- 需要自己的交通工具

好處：
- 全職工作
- ⁠EPF + SOCSO + SIP
- 有薪年假、病假、補假、喪假、婚假、住院假、產假
- 休息日工作額外x1.0工資
- 公休日工作額外x2.0薪資
- 員工購買
- 提供駐外人員宿舍
- 顧客入住期間提供膳食
- 提供多餘的農產品供自己煮飯

津貼和福利

• 醫療的
• 公積金
• 索斯科

5.5 working days per week or flexi hour (44-45 hours per week)

 

Responsibilities
- receiving booking enquiry
- ⁠assist customer with any requirements, pre-arrange for their stay
- work closely with farm owner for any customize booking based on customer’s special requirements
- ⁠provide quotation to customer
- ⁠coordinate with the housekeeping & resort team based on customer’s requirements and prepare for their stay
- ⁠check-in / check-out customer
- ⁠standby for customer throughout their stay
- ⁠routine check with the maintenance team on the facilities
- ⁠receiving review from customer and feedback to the team for encouragement / improvement

Requirements:
- preferably physically fit individuals 
- ⁠at least 3 years experience in customer service 
- ⁠fluent in English & Mandarin
- ⁠able to work during weekend / public holiday
- able to work flexibly according to booking date
- ⁠able to cope with any ad hoc
- ⁠flexible in any situation
- ⁠capable in handling complaints
- ⁠good manners to customer at all time
- ⁠have good leadership to work with the team in order to provide good hospitality to customers
- ⁠able to stay in farm area during the week of work
- ⁠love nature, practice healthy lifestyle, eco friendly are bonus to this job
- ⁠own transport is needed

Benefits:
- full time job
- ⁠EPF + SOCSO + SIP
- ⁠Paid Annual Leave, Medical Leave, Replacement Leave, Funeral Leave, Wedding Leave, Hospitalize Leave, Maternity Leave
- Worked on Rest Day additional x1.0 pay
- Worked on Public Holiday additional x2.0 pay
- ⁠staff purchase
- ⁠hostel provided for out-station staff
- ⁠meals provided during the days has customer stay
- ⁠excess farm produce provided for self cook

Perks & Benefits

• Medical
• EPF 
• Sosco 

Responsibilities:

• Design compensation and benefits packages.
• Coordinate in the performance review procedures (e.g. quarterly/annual evaluations).
• Implement effective sourcing, screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Monitor HR department's budget.
• Act as the point of contact regarding labour legislation issues.
• Create and run referral bonus programs.
• Review current HR technology and recommend effective software.
• Measure employee retention and turnover rates.
• Oversee daily operations of the HR department.

 

Requirements:

• Proven work experience as an HR Executive, HR Manager or similar role.
• Experience with Human Resources Management Systems / Applicant Tracking Systems.
• Familiarity with full-cycle recruiting.
• Strong knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
• Demonstrable leadership abilities.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

Responsibilities:

• Design compensation and benefits packages.
• Coordinate in the performance review procedures (e.g. quarterly/annual evaluations).
• Implement effective sourcing, screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Monitor HR department's budget.
• Act as the point of contact regarding labour legislation issues.
• Create and run referral bonus programs.
• Review current HR technology and recommend effective software.
• Measure employee retention and turnover rates.
• Oversee daily operations of the HR department.

 

Requirements:

• Proven work experience as an HR Executive, HR Manager or similar role.
• Experience with Human Resources Management Systems / Applicant Tracking Systems.
• Familiarity with full-cycle recruiting.
• Strong knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
• Demonstrable leadership abilities.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

About LenelS2

LenelS2 is a global leader in advanced security systems and access control solutions, providing innovative technologies that secure buildings, assets, and people worldwide. With a commitment to excellence and cutting-edge technology, LenelS2 is dedicated to delivering superior security solutions to its customers.

Role Overview

We are seeking a dynamic and experienced individual to join our team as the APAC Supply Chain & Customer Service Manager. This role is key in driving efficiency, optimizing processes and ensuring customer satisfaction across multiple domains including ‘Sales, Inventory & Operations Planning’ (SIOP), Purchasing, Customer Service, Logistics and Return Merchandise Authorization (RMA). The successful candidate will lead a team of (probably) six dedicated professionals and collaborate closely with cross-functional teams to streamline operations and enhance the overall supply chain and customer service experience.

Key Responsibilities

Supply Chain Management:

• Develop and implement strategic plans to optimize the end-to-end supply chain processes within the APAC region
• Oversee demand forecasting, inventory management and procurement activities to ensure adequate stock levels while minimizing excess inventory
• Collaborate with Sales and Operations Planning teams to align demand forecasts with production schedules and inventory targets
• Continuously monitor key performance indicators (KPI’s) and metrics to identify areas for improvement and drive operational efficiency

Customer Service Leadership:

• Lead and mentor a team of 2 customer service representatives to deliver exceptional service and support to clients across the APAC region
• Establish and maintain service level agreements (SLA’s) to meet customer expectations for order fulfillment, delivery and post-sales support
• Address escalated customer inquiries or issues promptly and effectively, striving to achieve swift resolution and customer satisfaction
• Implement/adopt tools and processes to enhance customer service operations, including CRM systems, knowledge bases and training programs

Logistics and Distribution:

• Manage transportation, warehousing and distribution activities to optimize freight costs, transit times and order accuracy
• Coordinate with logistics partners and carriers to ensure timely and cost-effective delivery of products to customers
• Implement best practices for packaging, labeling and handling of goods to minimize damages and losses during transit

Return Merchandise Authorization (RMA) Management:

• Develop and oversee RMA procedures and processes to facilitate the return, repair or replacement of defective products
• Work closely with Quality Assurance and Technical Support/Product Management teams to analyze root causes of product returns and implement corrective actions
• Monitor RMA trends and metrics to identify recurring issues and drive continuous improvement initiatives

Team Leadership and Development:

• Provide leadership, guidance and support to the supply chain and customer service team members, fostering a collaborative and high-performance culture
• Conduct regular performance evaluations, set goals and provide ongoing coaching and feedback to team members
• Identify training needs and opportunities for skill development to enhance team capabilities and effectiveness

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics or a related field. Master's degree preferred
• Minimum of 5 years of experience in supply chain management, customer service or related roles, with at least 2 years in a leadership capacity
• Proven track record of driving process improvements, cost savings and customer satisfaction in a multi-national environment
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and derive actionable insights
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders at all levels
• Proficiency in ERP systems (e.g. JDE, SAP) and other relevant software applications

Sydney VIP Blinds Recruitment
We are a curtain company with 30 years of experience in the industry and are looking for an office administrative receptionist.

What we provide:
Annual salary $55,000+Super +Annual Leave+year-end bonus+holiday or irregular company benefits (Trial period 3 months)

Requirements:
- Have a legal work visa
- Good in using Office software
- Be enthusiastic and careful
- Mandarin speaker prefer

Main Duties:
- Receive customers, process customer orders, answer phone calls
- Assist in placing sales orders
- Order materials from suppliers
- Other administrative tasks

If you are interested, please send your resume to sydvipblinds@gmail.com or message 0435170104

Essential :

Current Pool Lifeguard
Current Apply First Aid, including CPR
Current, positive Blue Card
Point of sale experience
Excellence in customer service, and well-developed communication skills
Good availability across the week (mornings, evenings, weekends)

Desirable :

Swim teacher qualifications
Previous experience working within an Aquatic Centre or similar facility

How to apply Please submit your application online and ensure your application includes the following:

A covering letter outlining your suitability for the role, including your qualifications, experience and availability;
Current curriculum vitae, including your full name, phone number and email address;
Employment history, including present position;
Details of education, professional training and qualifications. 

For further information specifically about this role, please contact Russell Ramsay on r.ramsay@griffith.edu.au .
Closing date: Wednesday, 1 May 2024 at 5 pm AEST. All applications must be submitted online.
Creating a brighter future for all Griffith University is a progressive, values-led university dedicated to learning, ... Click here to view more detail / apply for Gold Coast Sports Precinct Lifeguard & Customer Service Attendant

About the opportunity
Griffith Sport is seeking suitably qualified, Centre Attendants to join our team at the Gold Coast Sports Precinct and assist with the day-to-day operations and maintenance of the Aquatic Centre and Athletics facility at the Gold Coast campus.

Key responsibilities will include active lifeguard supervision of the Centre's patrons, front counter duties, facility maintenance tasks, administrative duties, delivery of first-class customer service and emergency management. This opportunity will see you work within a team focused on delivering a service that achieves the vision, mission, and goals of the organisation.

The Centre Attendant position is a casual role based at the Gold Coast campus. It involves early morning, evening, and weekend work.

About you
The successful applicant will be enthusiastic, reliable and customer focused with previous work experience in the aquatic and/or fitness industry. You will display the values of respect, integrity, teamwork, and responsibility. In addition, you will have: 

• excellent customer service skills
• a strong work ethic and good initiative
• the ability to think quickly and be adaptable

Salary range: Casual Health & Fitness Award rates based on skills, experience, and qualifications.

What does the role look like?

• Responsible for the overall operational excellence at the Customer Experience Centre (CEC).
• Establish, develop, and maintain positive business and customer relationships.
• Identify opportunities for improvements related to customer engagements, aiming for memorable WOW moments in each engagement.
• Oversee CEC Tours for various audiences, including VIPs, first-time visitors, external customers, and internal employees.
• Exploring and adopting technology solutions for automation includes CRM systems, analytics software, etc.
• Manage stock inventory to ensure availability of necessary resources.
• Maintain cleanliness and orderliness of the CEC environment.
• Support in admin and documentation.
• Blend customer-centric mindset with operational efficiency to create a holistic and outstanding CEC experience

What are we looking for?

• Strong background in customer service, with a proven track record of building and maintaining positive relationships.
• Creative and innovative mindset, capable of continuously exploring ways to enhance customer experiences and create WOW moments.
• Comprehensive understanding of each Business Unit’s (BU) messaging and strategic objectives.
• Proficiency in seamlessly incorporating BU-specific messaging into CEC Tours to provide visitors with a comprehensive understanding of the brand.
• In-depth knowledge of products, services, and key offerings from each BU to convey relevant and accurate information during tours.
• Skilful communication to effectively articulate BU messaging, ensuring visitors gain insights that enhance their understanding and connection with the brand.
• Customer-centric approach, understanding the importance of delivering outstanding service to create a lasting impression.
• Commitment to cleanliness and orderliness, ensuring a well-maintained CEC environment.
• An effective team player who is self-driven, able to work independently within a fast paced environment and able to manage ambiguity
• Experience in implementation of operational improvement initiatives preferred
• Excellent interpersonal skills
• Good presentation skills and able to write well
• Excellent analytical skill and proficiency with Microsoft Excel.

Provide customer service in monitoring freight to ensure timely arrival, accurate and timely customs declarations for final delivery to consignee within specified / agree timeframe

Follow up on inbound shipments and ensure timely delivery to consignee.

• Monitor flight/vessel arrivals and ensure timely feedback on arrival information to customer.
• Ensure to meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
• Ensure that discrepancy related to shipment is reported to customers and origin offices promptly.
• Complete customs competency test and able to file for customs entry whenever necessary/required.
• Ensure all paperwork are in proper order that meet customer profile and comply to local rules and regulations.
• Ensure Key Performance Indicators on customs entries are met within customers' requirements. Comply with Singapore Customs / Competent Authorities rules and regulations imposed as well as adhering compliance to Expeditors policy and expectations.
• Achieve 100 % customer satisfaction at all times through understanding customers' needs and handling requirements as well as ensuring 100% compliance.
• Respond to customer complaint and query with a sense of urgency and provide solution or improvement plan whenever possible.
• Answer all incoming calls promptly and politely.
• Develop good rapport with the customers.
• Ensure all data are entered into system timely and accurately.
• Ensure that freight and handling charges are billed to customers timely and accurately.
• Prepare and submit reports timely whenever required.
• Take up additional tasks as required to meet department's needs.

Other skills

1. Good working knowledge in computer software applications including E-Mail, Excel, Word and PowerPoint
2. Good interpersonal and problem-solving skills
3. Good communications skills with good command in written and spoken English.

Join our team as a Food Service Assistant in Cork - TP12 P862 and be a vital part of delivering exceptional food services! We're looking for enthusiastic individuals to come and join us at our prestigious corporate site. If you have a passion for hospitality then we would like to hear from you! Join Sodexo and be part of something greater!

What you’ll do: 

• Assist in the preparation and serving of high-quality meals
• Maintain cleanliness in food service areas
• Collaborate with the kitchen and service team for smooth operations
• Uphold food safety and hygiene standards
• Provide excellent customer service to enhance the dining experience

What you bring:

• Previous experience in a food service role is advantageous
• Great interpersonal skills and a customer service mind-set
• Ability to work in a fast paced environment
• Basic knowledge of food safety hygiene
• Team player

What we offer: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today! 

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

• Food Service Assistant
• Monday - Thursday 12:00pm to 10:00pm
• 39 hours per week
• €13.00 per hour + Sodexo Benefits.
• Free parking onsite
• Online Recognition Scheme (Reward Hub)

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

Main Duties and Key Responsibilities

· Reporting to the outlet Supervisor, you are to render a high level of service to members and guests

· Responsible for daily outlet operations (serving, taking orders, billing etc)

· Maintain cleanliness of the outlets, bar and service area

· Perform any other duties as and when assigned by your Supervisor

Job Requirements and Qualifications

1. At least 1 year of related experience
2. Possess WSQ Basic Food Hygiene Certificate
3. Good communication and excellent customer service
4. Willing to perform shift work on weeknights, weekends and public holidays

Job Description & Requirements

• Be able to take food & drinks order and perform cashiering duties.
• Ensure all workstations are fully stocked up and is operationally ready.
• Perform dish washing duties and maintain a high standard of sanitation and cleanliness in the workplace.
• Any ad hoc duties assigned by Supervisor.
• Able to work night shift
• Able to work on weekend and PH.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

◆Job Description & Requirements

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."