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The Role Responsibilities
Supports the Global Head of Corporate Coverage CIB’s office and will be responsible for business strategy execution and project management
In addition to the key tasks on driving strategic initiatives, will also provide support to the Director, Business Management of CC and GS.
Business Strategy & Project Management
· Ensure MT’s & Business Development (where relevant) execution support requirements are met as articulated in the business strategy, objectives and as subsequently identified as priorities in response to changing circumstances
· Support and execution of specific business-related projects
Strategic Planning
· Collaborate with the business development team and the CC head to develop and implement strategic initiatives aligned with the corporate coverage objectives and overall business goals
Project Management
· Lead cross functional teams to execute strategic projects
Market Analysis
· Conduct comprehensive market research and analysis to identify trends, opportunities, and threats within the banking sector, providing strategic insights
Performance tracking
· Together with the business development team agree on ley metrics on how to measure success of the strategic initiatives and to ensure successful implementation across the teams
Risk, Control & Governance
· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
Key Stakeholders
· Global Head of Corporate Coverage
· Head of Business Management, Corporate Coverage
· Regional & Country Coverage Heads
· Corporate Coverage and Global Subsidiaries MT
· Regional & Country CEO office
· CIB Business Development team
· Other countries/regional & segments business planning managers
· Support functions
· CIB product partners
Other Responsibilities
· Embed Here for good and Group’s brand and values in the Client Coverage Business Development team
· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
· 6+ years of relevant work experience in an origination / sales, strategy or analytical role, preferably in financial services sector
· Proactive and positive with the ability to make good / sound decisions and use independent judgement
· Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
· Ability to create effective work relationships across functions & borders
Qualifications and Skills:
· Bachelor’s degree
· Track-record of driving demonstrable commercial change within current/ previous role or team
· Interpersonal skills in networking, influencing and decision taking
· Good presentation, time management, negotiation and influencing skills
· Excellent written & oral communication skills
· Can work independently to strict timeframes
· Focused, organised and results-oriented
· Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
· Assertive, tenacious and willing to challenge when required
· Knowledge of the Global regulatory environment and the ongoing developments
· Interpersonal skills in networking, influencing and decision taking
Contributes to:
· Effective governance
· Risk escalation and awareness
· Effective Quality
· Effective Training
· Effective Communication
Role Specific Technical Competencies
· Business Markets
· Financial Analysis
· Risk Management
· Planning: tactical , strategic
· Managing Change
· Relationship management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
Supports the Global Head of Corporate Coverage CIB’s office as the Business Planning manager for Corporate Coverage including Global Subsidiaries, and will be responsible globally in driving business performance and results through 1) Business reviews & sales enablement, 2) Client portfolio management and proposition, 3) People agenda and frontline communication, 4) Business strategy execution and project management and 5) supporting discussions and decision-making at various forums / committees
Business Performance (Revenues and Returns)
· Analysis of Revenues and Returns for Corporate Coverage
· Preparation of performance presentations for various stakeholders
· Tracking performance to budget and identifying risks and opportunities to delivering the targeted business performance and improve productivity
· Manage Client Coverage cost budgets and cost centres in close coordination and with the support from HR and Finance.
· Review and track frontline productivity using a standardised approach. Identify areas for improvement.
· Help defining, driving and tracking Sub-Optimal reduction plans, including expected impact on P&L.
Business Strategy & Project Management
· Ensure MT’s & Business Development (where relevant) execution support requirements are met as articulated in the business strategy, objectives and as subsequently identified as priorities in response to changing circumstances
· Execute plans to optimise people, processes and systems
· Ensure frontline awareness of key operational changes impacting clients, RMs and the broader client teams
· Support and execution of specific business-related projects
Sales planning enablement & client portfolio management
· Oversee Account Plan execution within renewal timelines
· Review & track adequate coverage of platinum, gold, silver & portfolio tier clients
· Co-ordinate tail management and run-off tracking
· Work with marketing teams to define, execute and track the marketing & client engagement plans
Continuous improvement initiatives
· Keep abreast of best practices in learning and development to raise the performance
· Optimise current processes to meet customer requirements (internal and external)
People and Talent
· Support in delivering against HR objectives and initiatives
· Work closely with Business Development team on RM scorecards
· Support the annual P3 process (compensation, bonus and promotions)
· Help to develop and manage the Coverage Conduct Plan, ensure all the actions are executed in timely manner
Risk, Control & Governance
· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
· Responsible for delivering effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required
· Review papers for Client Review Committee (CRC), Business Responsibility and Reputational Risk Committee (BRRRC)
· Review papers for submissions to various other Risk forums/ committees and attend when required: GRRRC, CCIBRC, NFRC
· Develop a strong conduct, risk and control environment to minimise operational loss and audit failures and in partnership with MT members / other relevant stakeholders to ensure appropriate focus on issues and resolution
Business Administration
· Co-ordination on headcount management and cost management
· Consolidation review and refinement of information required from various stakeholders
· Maintenance of various administrative elements: Org Charts, Distribution Lists, Trackers, etc.
· Co-ordinate staff training programmes and initiatives
Regulatory & Business Conduct
· Demonstrate an awareness of the sensitivity of some of the information presented with.
· Display exemplary conduct and live by the Group’s Values and Code of Conduct
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
· Lead the Client Coverage Business management team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Key Stakeholders
· Global Head of Corporate Coverage
· Regional & Country Coverage Heads
· Corporate Coverage and Global Subsidiaries MT
· Regional & Country CEO office
· CIB Business Development team
· Other countries/regional & segments business planning managers
· support functions
· CIB product partners
· Stakeholders across COO
Other Responsibilities
· Embed Here for good and Group’s brand and values in the Client Coverage Business Development team
· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
· Masters or Bachelor’s degree
· 7 years of experience in business management and risk governance framework
· Comprehensive knowledge of risk governance frameworks & quality framework and processes
· Proactive and positive with the ability to make good / sound decisions and use independent judgement
· Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
· Ability to create effective work relationships across functions & borders
· Interpersonal skills in networking, influencing and decision taking
· Good presentation, time management, negotiation and influencing skills
· Excellent written & oral communication skills
· Can work independently to strict timeframes
· Focused, organised and results-oriented
· Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
· Assertive, tenacious and willing to challenge when required
· Knowledge of the Global regulatory environment and the ongoing developments
· Interpersonal skills in networking, influencing and decision taking
Contributes to:
· Effective governance
· Risk escalation and awareness
· Effective Quality
· Effective Training
· Effective Communication
Role Specific Technical Competencies
· Business Markets
· Financial Analysis
· Risk Management
· Planning: tactical, strategic
· Managing Change
· Relationship management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
Role Responsibilities
Overview
· Delivering digital collections experiences to our client base with a keen eye for the future. The role is expected to lead the growth and development of the eCommerce proposition in the cash value chain and the impact on the digital collections value proposition for the future.
Strategy
· Driving the eCommerce agenda that will enhance the underlying Product Fee, float and attract liability balances
· Providing inputs on the development of the wider Cash agenda and develop and drive initiatives under those
· Lead specific initiatives to gain broader market share, support key client implementations from product management perspective, win share of mind, demonstrate subject matter expertise to help teams across regions/countries and support sales and relationship management teams during clients pitch, RFP and mandate processes
· Define future revenue streams in line with the identified new or enhanced product strategy
· Manage both cost and investment of product build, through optimized implementation plans
Business
· Have hands-on execution and driving key product initiatives that will include launching new products in existing and new markets, enhancing existing capabilities and features for Straight2Bank Pay.
· Ability to identify opportunities to enhance the overall product value proposition and experience
· Drive Product Innovations and Commercialisation with Sales, RMs and Country Teams
· Own P&L responsibility for Straight2Bank Pay product offering
· Interact with functional and cross functional stakeholders across Sales, Relationship Management, Product Development, Operations, Technology, Service, CFCC, Risk Functions, DCDA etc on global and country basis to ensure product agenda’s are prioritized and activities are aligned and delivered in line with the Product, Country & Segment Agenda
· Support sales teams via deal engagements, identifying and executing opportunities to drive revenue growth
· Develop /Refresh Client value propositions product collaterals for periodic internal and external distribution.
· Regular learning and awareness sessions with sales/RM to further strengthen bench strength
· Provide product advisory support to Sales and implementation during pre-sales (understanding and defining solutions) and support initial implementation kick-off meetings/ process
· Defining and validating business case requirements in coordination with the Product Development team
· Organize rollout calls with country product managers
· Perform regular market intelligence on competitors’ offering and initiatives. Be market and competitor aware.
· Periodically, analyse the drivers for new trends through external exchanges and regular feedback from sales/ implementation teams/ RMs to ensure continuous relevance of our product solutions to clients
Processes
· Proven knowledge in terms of mapping, designing, and implementing omnichannel integration processes to deliver superior solution, service and sales experiences
· Display awareness and understanding of the Risk Frameworks for Transaction Banking
· Work with risk and compliance on improving the existing framework to facilitate business growth.
· Providing clear business case for justification and investment
Risk Management
· Take the initiative regarding regulatory, reputational, and ethical matters to ensure compliance
· Coach and manage the team in these matters and ensure they are adequately trained in and cognisant of regulatory, reputational, and ethical risks
· Embed in Team culture - the Group’s values and code of conduct to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes, and applicable regulations.
· Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate escalation to Regional / Country Banking Heads and Group/governance committees, as appropriate
Governance
· To own and be responsible for the management of the product program and keep products updated with relevant regulatory, market and clients requirements for Straight2Bank Pay
· Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and where required, oversee changes in these areas
· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role to ensure product compliance.
Regulatory & Business Conduct
· Take personal responsibility for embedding the highest standards of ethics, including regulatory & business conduct within team & across SCB. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Our Ideal Candidate
· 10+ years’ experience in banking industry with 5 years of working experience in fintech or relevant industries.
· Master’s Degree or professional certification or membership is an added advantage
· Deep knowledge of cash management products and good understanding of multinational and local corporate and FI segment client’s needs.
· Experience with owning the entire product lifecycle, from inception to launch and ongoing product management/enhancements.
· Experience working with a leading payments service providers or in the e-commerce/ mobile financial services domain would be an added advantage.
· Proven track record in building and deploying digital products / solutions that have created significant value for customers and contributed to revenue growth.
· Displays challenger mindset and collaboration in engaging, reviewing, revising, or co-creating products and relevant governance frameworks within the organization with a broad range of stakeholders.
· Strong business project management skills, with proven track record of managing multiple projects.
· Strategic thinker with demonstrated ability to drive results and influence without authority across a global organization in a matrix environment.
· Out-of-the-box, innovative thinking coupled with an enthusiastic “can-do” attitude.
· Self-directed and able to find answers and solutions with minimal guidance.
· Strong interpersonal skills with demonstrable very good stakeholders’ management.
· Experience in setting up commercialization plans for products.
· Creative mind and open to feedback and alternative perspectives
· Experience working across multiple markets
· Strong persuasive skills and results-orientation to create win-win partnerships
Role Specific Technical Competencies
· Cash Management
· Product Management
· Project Management
· Communication
· Strategic & Future Thinking
· Analytical
· Leadership and People
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
The purpose of the role is to
· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment
Implementation and oversight of the below individual responsibilities:
· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
· In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
· To participate in marketing and promotional activities for customer acquisition.
· To source and call on individual prospects
· To provide quality, efficient after-sales services
· To manage anti-attrition and retention of clients
· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
Strategy
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Business
· Responsibilities related to the delivery of business and/or financial objectives.
Processes
· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.
People & Talent
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Risk Management
· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
Governance
· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.
Key stakeholders
· Branch Manager, Business Manager, Product Manager and etc.
Our Ideal Candidate
· 2+ years of Client Acquisition experience
· RNF and CFMAS
Role Specific Technical Competencies
· Client Acquisition Experience
· Account Management Experience
· Technical knowledge and expertise in consumer banking products (i.e., Treasury, Equities, Funds, Insurance, etc.)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
The role is responsible for:
· Responsible for second line oversight for SC Ventures (“SCV”) which includes review, challenge and advice of risk management actions of the Business.
· Responsible for second line oversight, review, challenge and advice on SCV investment related activities
The delegated Subject-Matter-Expert for the following Risk Types for SC Ventures:
· Principal Risk Types: Credit, Traded, Treasury, and Operational and Technology
Strategy
· Provide strategic risk advice for delegated Risk Types across SC Ventures and provide direct guidance to the investment related activities on alignment to framework and policy requirements. Direct the First line on Risk Management requirements for delegated Risk Types.
· Lead strategic risk assessments on the competitor landscape for delegated Principal Risk Types.
· Propose the Risk Appetite for SC Ventures (and underlying Venture entities) for delegated Risk Types.
· Input into the risk, performance management and remuneration processes for relevant staff to encourage the development of an appropriate risk culture and discipline.
Business
· Lead the strategic intent and collective agenda for SCV Risk for the investment related activities for delegated Risk Types.
· Provide Group and external information, guidance, best practice and expertise to inform the approach for SCV Risk management for delegated Risk Types
· Review, challenge and advise on the alignment of SCV’s business strategy to the relevant risk frameworks and parameters.
Processes
· Manage all processes which are owned by the SCV Risk (as delegated) including the effectiveness of the risk control environment.
· Continuously improve the operational efficiency and effectiveness of processes (as delegate) run by SCV Risk.
· Enforce effective management of risks and compliance with applicable internal policies, and external laws and regulations for SCV for delegated Risk Types.
· Regularly review audit reports / business risk reviews / and identify key trends and own uplift / remediate within SCV for delegated Risk Types.
People & Talent
· Reinforce a culture of continuous learning and development within the SCV Risk.
· Support an open environment to stimulate creativity and develop innovative solution to supports Group’s aspiration.
· Lead through example and build the appropriate culture and values.
· Maintain an appropriate tone in collaboration with risk and control partners.
· Review ongoing training and development requirements for SC Ventures for Financial Risk Types and deliver training to support roles as required.
Risk Management
SC Ventures Risk Management
· Oversight, review, challenge and advise on SCV investment related activities including proposed target investments and funds for delegated Risk Types.
Develop and maintain the policies and standards for delegated Risk Types which sets out SCV’s and individual Venture’s approach to risk management and the control framework within which risks are managed.
· Identify material risks (aligned to delegated Risk Types) that SCV / Ventures may be potentially exposed to and direct relevant activities to manage and control these risks within Risk Appetite for delegated Risk Types.
· Validate that First Line and Second Line understand and accept their risk management responsibilities for delegated Risk Types.
· Deliver requirements to support an effectiveness review process for delegated Risk Type Policies and Standards to confirm robust second line oversight and challenge and direct remediation actions for any deficiencies found.
· Deliver second line oversight, review, challenge and advice on delegated Risk Types.
Own and maintain SCV’s (and Ventures’) Risk Appetite for delegated Risk Types.
· Propose Risk Appetite for delegated Risk types for consideration and approval by the SCV Risk Committee.
· Monitor compliance to the SCV Risk Committee approved Risk Appetite for delegated Risk types.
· Support second line oversight, review, challenge and advice on Risk Appetite for delegated Risk Types.
Governance
· Maintain a good understanding of the risk governance requirements of key external and internal stakeholders for delegated Risk Types and ensure that these are well understood internally and reflected in internal procedures.
· Maintain an open and cooperative relationship in dealings with regulators.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Actively support SCV Risk to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Internal:
SC Ventures
· Members of the SCV Admin Team
· SCV and Venture Risk Framework Owners and Subject Matter Experts (SMEs)
· Members of the Group and Enterprise Risk Management Teams
· Group Risk Framework Owners
· Head, Internal Audit SCV
External:
· Home and host regulators including Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA)
· The Group's external auditors
Other Responsibilities
· Embed Here for good and Group’s brand and values in the SCV Risk and the DA Risk Management teams;
· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;
Our Ideal Candidate
· 10+ years of experience in risk management, with specialisation in enterprise risk, operational risk, financial risks and digital assets risk management
Role Specific Technical Competencies
· Risk Management
· Financial Risk
· Manage Change
· Manage Conduct
· Communication and Influencing Skills
About SC Ventures
SC Ventures is Standard Chartered’s innovation, fintech investment and ventures arm. We were established to reinvent banking, as the significant technological disruptions to the industry was impacting its ability to serve clients and customers, in the ways they needed to be served.
We are a unique ecosystem of innovators, banking experts, business builders and partners who are focused on rewiring the DNA in banking and bringing breakthrough ideas to scale, together.
We are building ecosystems around four high conviction themes: Online Economy & Lifestyle, SMEs & World Trade, Digital Assets, and Sustainability & Inclusion.
We are a global team of "Members" (excluding individual ventures), including dedicated colleagues from the Group's support functions, based in Singapore, Hong Kong, London, the United Arab Emirates and Israel.
Official account of Jobstore.
The Role Responsibilities
The purpose of the role is to
Implementation and oversight of the below individual responsibilities:
Strategy
Business
Processes
People & Talent
Risk Management
Governance
Key stakeholders
Our Ideal Candidate
· 2+ years of Client Acquisition Experience
· RNF and CFMAS
Role Specific Technical Competencies
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
JOB SUMMARY
The purpose of the role is to
· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment
Implementation and oversight of the below individual responsibilities:
· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
· In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
· To participate in marketing and promotional activities for customer acquisition.
· To source and call on individual prospects
· To provide quality, efficient after-sales services
· To manage anti-attrition and retention of clients
· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
RESPONSIBILITIES
Strategy
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Business
· Responsibilities related to the delivery of business and/or financial objectives.
Processes
· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.
People & Talent
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Risk Management
· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
Governance
· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead to achieve the outcomes set out in the Bank’s Conduct Principles
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
· Branch Manager, Business Manager, Product Mgr and etc.
Other Responsibilities
· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Our Ideal Candidate
· RNF and CFMAS
· 1 year of sales and relationship management experience
Role Specific Technical Competencies
· Client Acquisition Experience
· Account Management Experience
· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
RESPONSIBILITIES
The purpose of the role is to
· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment
Implementation and oversight of the below individual responsibilities:
· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
· In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
· To participate in marketing and promotional activities for customer acquisition.
· To source and call on individual prospects
· To provide quality, efficient after-sales services
· To manage anti-attrition and retention of clients
· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
Strategy
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Business
· Responsibilities related to the delivery of business and/or financial objectives.
Processes
· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.
People & Talent
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Risk Management
· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
Governance
· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead to achieve the outcomes set out in the Bank’s Conduct Principles
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
· Branch Manager, Business Manager, Product Mgr and etc
Other Responsibilities
· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Our Ideal Candidate
· RNF & CFMAS Certificates
· 1 year of sales and relationship management experience
Role Specific Technical Competencies
· Client Acquisition Experience
· Account Management (of HNW Individuals) Experience
· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
JOB SUMMARY
The purpose of the role is to
· Lead a sales team to achieve the team sales target by maximizing new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment, while ensuring robust sales process and stringent service standards in compliance with local regulatory requirements.
· Implementation and oversight of the below responsibilities:
Drive and implement strategies
· Accelerate client acquisition and penetration in target segments
· Develop targeting strategies by Segment and geographic presence such as consideration and pull-based sourcing.
· Inculcate a robust and deep-rooted service culture
· Ensure accurate and timely delivery of client journeys and scripts.
· Work with stakeholders to ensure achievement of Segment-wise targets. Conduct root cause analysis and de-bottleneck issues as required.
Performance Measurement & Tracking
· Responsible for defining strategy for conversion of leads provided by Segment.
· Work closely with Digital channels on fulfillment of Online acquisition and ongoing usage
· Work closely with Segment, Product and Performance Management Teams to ensure overall performance standards and KPIs are met
· Ensure high level of FLC and upkeeping the service standards in our touchpoints
· Ensure deliverables in budget/ scorecards are met
· Ensure contactability ratio of RM to clients
Ensure compliance and familiarity to standards
· Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct
· Timely completion of all mandatory risk and compliance training, including e-learning by the set deadlines
· Completion of all mandatory risk and compliance training and related compliance acknowledgements by each member of your team by the set deadlines
· Demonstration of adherence to the Group Management Responsibilities policy and fair accountability principles
· Prompt and decisive action when any risk and compliance weaknesses become apparent, addressing them in an appropriate timeframe, escalating where necessary, having carefully understood what happened and why
· Develop, rollout, maintain and where applicable, recommend procedures and controls that meet / strengthen the requirements of Group and local policies and standards.
· Ensure the teams are 100% compliant with rules and regulations, and ascertain adherence to operational risk controls and procedures in day-to-day management
· To be measured against the overall ORF standards of CR, and be accountable for adherence to Risk Assurance Framework laid down at group and country level.
· To ensure good ratings in internal / external audits, governance, compliance and GIA reviews
· Work with Country Learning and Talent Development/curriculum architects to set training standards at Country Level including those relating to compliance.
· Work collaboratively with Financial Crime Compliance, AML, L&C on Client Due Diligence and KYC processes.
· Provide input to governance and operational risk to define measures and controls for prevention of mis-selling, mis-representation, fraud and for adherence to Treating Clients Fairly principles.
· Ensure timely completion of CPD hours
· Embed strong 1st line credit and conduct mindset and capabilities
· Strengthen staff awareness/knowledge of cyber risk via training of “good” practices and lessons from market incidents
Financial Objectives
· Maintain MIS accuracy and discipline, and ensure adequate control on payment of incentive to sales channels, vendors and agencies
· Ensure effective resources allocation, capacity and cost management linked to participation model and related product / segment strategy and focus
· Periodic review with stakeholders on the sales channel’s deliverables and effectiveness
· Deliver against budget/ forecast and ensure business delivery is done with good conduct
People Management
· Coach, equip, empower and energize both the frontline and support staff to deliver the best result
· Implement effective HR standards and strategies, manage succession plan, retain key talent, constant discipline in performance management.
· Engage Training to address training needs, implement training roadmaps
· Ensure sales channel’s discipline in HR & training related matters
· Be an effective agent of change and role model for talented staff throughout the bank
· Establish effective FTE management and hiring to ensure seamless delivery of client experience at branches and hubs
· Agreed sales target for individual team(s)
· Agreed service standards to customers
· Operation control and sales compliance
RESPONSIBILITIES
Strategy
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Business
· Responsibilities related to the delivery of business and/or financial objectives.
Processes
· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.
People & Talent
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Risk Management
· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
Governance
· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead to achieve the outcomes set out in the Bank’s Conduct Principles
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
· Cluster heads, Product Manager and etc
Other Responsibilities
· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Our Ideal Candidate
· RNF and CMFAS
· 5 years of sales and retail banking experience
Role Specific Technical Competencies
· Client Acquisition Experience
· Account Management (of HNW Individuals) Experience
· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
JOB SUMMARY
The purpose of the role is to
· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment
Implementation and oversight of the below individual responsibilities:
· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
· In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
· To participate in marketing and promotional activities for customer acquisition.
· To source and call on individual prospects
· To provide quality, efficient after-sales services
· To manage anti-attrition and retention of clients
· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
RESPONSIBILITIES
Strategy
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Business
· Responsibilities related to the delivery of business and/or financial objectives.
Processes
· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.
People & Talent
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Risk Management
· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
Governance
· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead to achieve the outcomes set out in the Bank’s Conduct Principles
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
· Branch Manager, Business Manager, Product Mgr and etc.
Other Responsibilities
· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Our Idea Candidate
· RNF and CFMAS
· 1 year of sales and relationship management experience
Role Specific Technical Competencies
· Client Acquisition Experience
· Account Management Experience
· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
JOB SUMMARY
The purpose of the role is to
· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment
Implementation and oversight of the below individual responsibilities:
· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
· In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
· To participate in marketing and promotional activities for customer acquisition.
· To source and call on individual prospects
· To provide quality, efficient after-sales services
· To manage anti-attrition and retention of clients
· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
RESPONSIBILITIES
Strategy
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Business
· Responsibilities related to the delivery of business and/or financial objectives.
Processes
· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.
People & Talent
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Risk Management
· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
Governance
· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead to achieve the outcomes set out in the Bank’s Conduct Principles
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
· Branch Manager, Business Manager, Product Mgr and etc.
Other Responsibilities
· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Our Ideal Candidate
· RNF and CFMAS
· 1 year of sales and relationship management experience
Role Specific Technical Competencies
· Client Acquisition Experience
· Account Management Experience
· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
Role Responsibilities
Strategy
· Drive profitable growth by acquiring, developing and servicing long-term relationships with HNW clients
Business
· Accountable for the performance of individual’s own client book.
· Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).
· Generate healthy pipeline of target market prospects and convert them into clients.
· Grow client portfolio size by deepening existing customer relationships.
· Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.
· Deliver, monitor and review solutions to clients based on client investment profile.
· Conduct periodic reviews of client accounts in accordance with established procedures.
· Deliver profitable growth by controlling costs and mitigating operational losses.
· Deliver positive client performance in line with client investment profiles.
Processes
· Support the continuous improvement of processes to increase operational efficiency and effectiveness.
· Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.
· Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.
· Ensure sales management, suitability and onboarding processes are applied appropriately.
People & Talent
· Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.
Risk Management
· Do what is right in order to avoid reputational risks and operational losses.
· Understand the risk and control environment within area of responsibility and drive rectification as required.
· Handle customer issues, complaints and product enquiries on timely basis in accordance with established procedures.
· Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.
Governance
· Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.
· Ensure adherence with the highest standards of ethics and compliance with relevant polices, processes and regulations forms part of the culture.
· Participation in Local Client Committee and other relevant committees where applicable.
· Engage with all audit report findings and ensure feedback is acted upon.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the Singapore CPBB Private Banking function to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Platform Managers
· Client Services Managers
· Product Specialists and dedicated function partners
· Relevant Front Office colleagues
Other Responsibilities
· Embed Here for good and Group’s brand and values in Singapore CPBB Private Banking [team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Our Ideal Candidate
· Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification
· 10 years of Relationship Management experience in Private Banking
· Excellent in business communication
· Licenses and Certifications/accreditations – as required by role remit and responsibility
· Professional Memberships – as required by role remit and responsibility
· Bank training; i.e. mandatory & developmental – as below
· Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility
· Strong ability to develop a network of target prospects
· Proven risk management capabilities
· Firm in all business guidelines and compliance issues
· Sound knowledge of financial markets and investment products
· Outstanding communication and presentation skills
Role Specific Competencies
· Manage Conduct
· Manage Risk
· Sales & Relationship Management
· Market Knowledge
· Product & Processes
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
Role Responsibilities
Job Summary
Assist Regional Head CPM ASA to establish and drive CPM strategy for ASA region.
Responsibilities
· Work as part of the Regional CPM ASA team to establish and drive CPM strategy for ASA region.
· Assist Regional Head of CPM to set and implement the strategy for ASA region in line with Global CPM strategy. Monitor delivery of business performance objectives for ASA Region, ensure adherence to CPM business conduct framework within the region.
· Enabling better and faster decision making by the frontline by providing transparency and global consistency, complementing the current Risk and Finance functions. This includes reinforcing first line ownership of risk
· Providing transparency on the cost and risk of a transaction to the Bank. Reviewing high priority transactions and advise relationship managers where necessary; providing input on frontline KPIs to help the team to ensure that they originate the right kind of business
· Monitoring the portfolio for any potential credit issues and help reduce exposures through secondary distribution and/or hedging - thereby playing a key role in reducing concentration risks and freeing up regulatory capital. Optimising the portfolio while remaining within risk tolerance
· Assist the strategy for CPM as it relates to management of CCIB stressed exposures across ASA region working closely with Stressed Asset Group. Work towards optimisation of RWA and liquidity in the legacy stressed asset portfolio for the ASA region and ensure appropriate data capture/ data management that can feed into and improve CCIB’s data / credit modelling regimes.
Strategy
· Hold the line on key risk and return decisions on GCAF/ RCAF while ensuring compliance with Group Risk Tolerance metrics
· Continue to partner with Compliance to embed the information walls and conflict management process
· Deliver CPM ASA region’s objectives – to be engaged in the developing and delivering of CCIB ASA strategy while ensuring alignment to the wider strategic needs and priorities of SCB.
· Reinforce first line ownership of risk.
Business
· Develop a culture which understands and evaluates the constant trade-off between new business, risk and capital deployment.
· Work closely with the deal teams to facilitate GCAF/ RCAF submissions, commitment tracking and sub optimal tracking.
Processes
· Ensure that there is a framework for effective management of operational risks within the function
· Work with other stakeholders to support the delivery of the CCIB strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and building a business for growth.
· Drive continuous improvement of the operational efficiency and effectiveness of the processes to increase the consistency of global systems and processes. This should enhance the business experience by process simplification and ease of doing business which is not limited to origination, credit and distribution.
People & Talent
· Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from CPM and work in collaboration with risk and control partners.
· Lead and reinforce strategic change and develop organization alignment geared towards the overall strategic direction of the CIB business to enable effective business performance.
· Provide effective leadership to the business, communicate the vision and build commitment and energy to focus on key priorities.
Risk Management
· Ensure there are appropriate frameworks in place so that the CPM business is carried out within the Group’s risk appetite and reputational and credit risks are appropriately managed in conjunction with other stakeholders
· Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with anti-money laundering regulations and guidelines
· Ensure any audit and compliance issues relating to the CPM business are resolved in a timely manner
· Perform deep dives and deliver strategic action plans to proactively manage the CCIB ASA portfolio to mitigate the potential headwinds, and to also support opportunities that could arise from the circumstances.
· Proactively manage horizon risks, especially on macro country risks that could negatively affect the RWA and RoTE of the CCIB business.
· Monitor the portfolio for any potential credit issues and help reduce exposures through secondary distribution and/or hedging - thereby playing a key role in reducing concentration risks and freeing up regulatory capital. Optimising the portfolio while remaining within risk tolerance
Governance
· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
· Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and Willingness to work with any local regulators in an open and cooperative manner.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Relationship Managers, Product partners, Country CCIB Heads, Risk Approvers, FRISK
Other Responsibilities
· Embed Here for good and Group’s brand and values in Singapore / CCIB / Credit Portfolio Management
· Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line
· Promote the Group’s brand with clients, stakeholders and regulators
· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
· Credit assessment skills; frontline credit analyst, product structuring or second line credit approver experience is preferred
· Business Communication and presentation skills are required
· Graduate qualifications (or conversions): Post-Graduate qualifications such as MBA, CFA, Chartered Accountancy.
· 15+ years of relevant experience in the banking and financial services industry. Experience in credit analysis and risk control functions.
· Ideally such experience should be within a business or Risk reporting role or working very closely with the business
· Experience in asset distribution, credit derivatives and asset securitisation.
· Experience in credit risk management principles and techniques
· Certifications - Credit skills assessment
Role Specific Technical Competencies
· Credit Risk Assessment
· Financial Analysis
· Deal structuring
· Loan Documentation
· Regulatory capital optimization
· Report Writing and Presentation Skills
· Risk mitigation tools
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
Role Responsibilities
· Work closely with and support key business stakeholders to ensure their partnership objectives and business goals are aligned with CCIB’s digital strategy
· Act as CoE for CCIB for Partnerships by developing standard framework (playbook) for sourcing, evaluation, commercial negotiations, governance, and risk
· Identifying and sourcing 3rd Party partnership opportunities with potential impact at scale across CCIB’s divisions (TB, FM, GB)
· Vetting client co-creation initiatives and driving the right partnerships forward
· Focus on impact across three dimensions: client acquisition, wallet share, and new digital capabilities
· Leading cross-functional teams through evaluation and commercialisation of partnerships using robust frameworks
· Benchmarking existing and new partnerships against peer group
· Track performance of live partnerships with explicit KPIs
· Manage partnership pipeline against explicit targets and KPIs
· Systematically manage, track, and report on partnership pipelines and live deal streams.
· Secure and align appropriate internal resources in close cooperation with Channels and Innovation Team, Technology, and relevant business/product stakeholders
· Work closely with CCIB Digital Channel and Innovation unit in solutioning and product development for strategic platforms and 3rd party capability integration
· Manage internal and partners timelines for build and integration
· Work closely with CCIB Digital Channel and Data Analytics MT and teams in delivering the overall Digital Strategy
· Through best in class partnership selection and integration help CCIB Digital and CCIB Business stakeholders, alongside other key stakeholders, drive digital transformation and establish Standard Chartered as the leading digital banking platform providing services to our Network powering global trade, commerce, and financial services to companies around the world
Responsibilities
Strategy
· Business Development in CCIB Digital Channels and Data Analytics, serves as a single-client facing Centre of Excellence to support Sales and RM teams with digital solution design (ensuring products and platforms meet client needs), as well as strategic partnership development (build out third-party capabilities) to enable superior digital outcomes for clients and SCB across CCIB Business verticals. CCIB Business Development comprises Digital Client Solution & Strategic Partnerships.
Business
· Strategic Partnerships, whether they are client-driven or with 3rd parties, play an important part in accelerating business growth & complementing our product capabilities.
· The team will work closely with key business stakeholders across CCIB. The team to source, advise, & deliver strategic partnership opportunities for CCIB’s digital platform.
· You will be part of the senior Business Development team together with the Global Head of Digital Client.
· Through leadership in selection, execution, & integration you will support and enable CCIB Business and product lines to reach their strategic and commercial objectives, fully aligned to CCIB Digital and CCIB-wide strategies and goals.
· Clear objectives and targets to drive overall digitization and support business verticals increase enabled revenue, increased margins, addressable wallet and wallet share through superior client outcomes.
Processes
· You and your team will have a key role in driving the digital transformation of the bank primarily through an ambitious agenda to expend addressable wallet, margins, and growing market share across CCIB Businesses through strategic partnership selection and integrations.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
· Other Responsibilities
· Perform other responsibilities assigned under Group, Country, Business, or Functional policies and procedures
· Embed Here for good and Group’s brand and values; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Our Ideal Candidate
· 15+ years of experience in the payment industry
· FX Platform Partnerships experience is required
· 10 years of experience in Client Product Sales with Fx industry knowledge is required
· Education - BA/BSC Degree
Role Specific Competencies
· Business Development
· FX Industry Knowledge
· Client Product Sales
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
The purpose of the role is to
· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment
Implementation and oversight of the below individual responsibilities:
· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
· In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
· To participate in marketing and promotional activities for customer acquisition.
· To source and call on individual prospects
· To provide quality, efficient after-sales services
· To manage anti-attrition and retention of clients
· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.
Strategy
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Business
· Responsibilities related to the delivery of business and/or financial objectives.
Processes
· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.
People & Talent
· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Risk Management
· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
Governance
· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Branch Manager, Business Manager, Product Manager and etc.
Our Ideal Candidate
· RNF and CFMAS
· 1 year of sales and relationship management
Role Specific Technical Competencies
· Client Acquisition Experience
· Account Management Experience
· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.