The role responsibilities of the S&R leader span across the five dimensions of the IBM Checkpoint assessment process:
Business Results
• For assigned clients drive new opportunities from initiation to signature. This includes working across competencies and business unit on large complex deals
• Drives revenue optimization for team, including pipeline and targets. Communicates impact with wider team and seeks further opportunities
• Drives team and engagement GP margin through team utilization. Looks for long term optimization through automation, tooling or offshoring
Client Success
• Manages overall client relationship including building long term relationships with senior stakeholders and troubleshooting any issues or complaints
• Successfully leads large, complex client engagements, working across competency and business unit to drive customer satisfaction and strong financial performance
• Drives NPS score improvement across client engagement and obtains client references and citations
Innovation
• Drive adoption of a growth mindset throughout team and engagements acting as a role model
• Drive innovation that matters across competency based on successful delivery that is repeatable
• Develop new methods and offerings for use across competency, driving new opportunities
• Demonstrate thought leadership across competency or industry through external events, PoVs & whitepapers
Responsibility to Others
• Act as a role model and mentor to mentees across the competency. Share expertise and nurtures to promote others to meet their full potential
• Lead large, complex engagements, leveraging the team to its full potential and providing support and advise as required
• For all assigned individuals and direct reports promptly respond to questions and queries supporting both their professional and personal needs
• Takes responsibility for personal and team utilization and drives impact across team. Communicates impact with wider team and seeks further opportunities
Skills
• Very strong consulting skills and actively shares expertise across team members. Assists in development of training material to provide skills to junior consultants
• Recognized as a thought leader internally and externally as a thought leader with a focus on industry trends and the effect of these on clients
• Actively engage with industry, providing coaching for others and developing new offerings and methods to meet new client requirements
Requirement
The Strategy & Risk Leader as part of the IBM Consulting Cybersecurity Services Growth Platform would act as a trusted advisor helping our clients understand their security challenges and then specifying, planning and executing projects to improve their security posture.
They cover engagements for the full end to end cycle, from initial client engagement, through assessments and road-mapping, to longer term engagement in an advisory capacity. Broad skillset to serve clients across multiple domains of Strategy & Risk Advisory, Threat Management, Data & Application Security, Cloud Security
Security Consultants also define business drivers and associated security services that can help their clients in achieving business and security objectives.
Will play a leading role in large engagements and is focused not only on the engagement but on the strategic client journey. They form strong, long term client relationships and are viewed as a trusted advisor to organizations. Their development is focused on leadership, developing high-performance teams and financial impact. They take a key role mentoring and developing talent within the organization.