Total 13 admin executive job vacancies in Business Management / Project / Planning category in kuala lumpur

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• 
  Leading ongoing reviews of business processes and developing optimization strategies.
• 
  Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• 
  Conducting meetings and presentations to share ideas and findings.
  Performing requirements analysis.
• 
  Documenting and communicating the results of your efforts.
  Effectively communicating your insights and plans to cross-functional team members and management.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Personal development opportunities

Duties & Responsibilities:

• Responsible for the achievement of food services Sales target.
• To develop and build trade market and potential HORECA customer within assigned territory.
• Development of strong customer relationship.
• Identify leads and market potential to expand customer base in the HORECA channel and extend product range usage of the customers.
• Provide market intelligence regarding to market trend and competitor activities in the foodservice channel.
• Good follow up skill in both sales service and payment team collection agreed with the company term.
• Team player and understand own role.

Requirements:

• Minimum 4 years of working experience in the similar capacity from FMCG industry.
• Degree or Diploma holder in Business, Marketing or related fields from recognized universities.
• Independent, Self-motivated and determined to succeed in a challenging environment.
• Strong interest in food and food preparation.

We are looking for passionate candidates in KL / Selangor and JB

Perks & Benefits

• Medical insurance
• EPF
• Socso
• Miscellaneous allowance

• 評估業務流程、預測需求、發現需要改進的領域以及開發和實施解決方案。
• 
  領導對業務流程的持續審查並制定優化策略。
• 
  隨時了解最新流程和 IT 進步，實現系統自動化和現代化。
• 
  舉行會議和演示以分享想法和發現。
  執行需求分析。
• 
  記錄並傳達您的努力結果。
  向跨職能團隊成員和管理層有效傳達您的見解和計劃。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 開放文化
• 個人發展機會

Role & Responsibilities;

Assist to effectively manage customer relationships and in developing and executing strategies that improve customer engagement and retention, increase sales, and enhance the overall customer experience.

Job scope;

• Assist in developing and executing the overall CRM strategy for the company.-Yearly planning.

-Data Management

• Manage customer data, ensuring that it is accurate and up-to-date in the CRM system.
• Manage members contact information, purchase history & behaviour, warranty and preferences.
• Segment customers based on their demographics, purchasing behavior, and travel preferences, which could be used to personalize marketing and communication efforts.

-Report & Analysis

• Create and maintain reports that analyze customer data and provide insights to the CRM team.
• Analyze sales data to identify trends, such as popular product lines or peak travel seasons, which could inform future marketing and sales strategies (refer to No.1 – CRM planning)
• Analyse data to ensure promotional /marketing campaign effectiveness.

-Customer Service

• Provide high quality & support to customers, answering their queries and resolving any issues they may have.
• Provide excellent customer service by addressing their complaints in a timely and effective manner.
• Improve member satisfaction.

-Feedback collection

• Collect feedback from customer/member through surveys or other means to identify areas for improvement and to understand customer satisfaction levels. This information can be used to improve product offerings and customer service.

-Communication and Campaigns

• Manage communication with customers through sms, whatsapp, email, direct mail, and other channels (refers to many channels such as video in FB, instagram, tiktok & more)
• Plan and execute “marketing” campaigns that are targeted at specific customer/member segments and also specific seasonal campaign/Event plan needed.

-Loyalty Programs

• Assist in the design and implementation of loyalty programs to reward and retain customers, such as offering discounts, free luggage, free gift with repeat purchases & more.
• Explore a possibility of collaborating with others companies, partnership to lets members to enjoy others benefit as part of their loyalty program rewards.

-Any other adhoc projects assigned.

Requirement And Qualifications;

• Minimum 2 years of relevant / CRM Management & Marketing experience (customer retention/loyalty)
• Good communication skills (Prefer to be able to speak in mandarin, english & malay)

Perks & Benefits

• Bonus
• Annual Leave
• Company Trips
• Medical Claims
• Medical insurance
• EPF contribution
• Socso & EIS contribution 

Responsibilities:

• Define project goals and objectives.
• To liaison with clients on job commencement date, deployment, preparing work done and ensure client endorsement of work done.
• Recommend and implement modifications to improve effectiveness and attain project milestones.
• Organise, coordinate and monitor activities of assigned projects to develop and implement procedures,processes and systems.
• Ensure to take appropriate planning measures with all clients to reassess, renegotiate and amend scope of work responsibilities, proposals, contracts and budgets.
• To facilitate in seminars, road-shows, exhibitions and trainings. 
• To prepare advisory presentation material, quotation, proposal and agreement.
• To establish, develop and maintain strong relationship with potential and current customers.
• To co-ordinate with cross functional teams to create and manage integrated marketing strategies.
• To provide constant customers’ feedback or request to the management.
• To share knowledge gained with team through effective knowledge transfer and capture in a formal manner.
• Willingness to undertake additional tasks within ability to support any execution.
• Undertake any other responsibilities as assigned by the superior from time to time.

Requirements:

• Possess a diploma/ degree in Finance, Accounting, Business Administration or related field.
• Good written and verbal communication skills in English, Bahasa Malaysia and Mandarin
• Good people skills and pleasant personality.
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans.
• Outstanding organizational skills, including multitasking and time-management.
• Excellent client-facing and teamwork skills.
• Good knowledge of MS office such as World, Excel and Power Point.
• Hands-on experience with project management tools.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Responsibilities:

• Define project goals and objectives.
• To liaison with clients on job commencement date, deployment, preparing work done and ensure client endorsement of work done.
• Recommend and implement modifications to improve effectiveness and attain project milestones.
• Organise, coordinate and monitor activities of assigned projects to develop and implement procedures,processes and systems.
• Ensure to take appropriate planning measures with all clients to reassess, renegotiate and amend scope of work responsibilities, proposals, contracts and budgets.
• To facilitate in seminars, road-shows, exhibitions and trainings. 
• To prepare advisory presentation material, quotation, proposal and agreement.
• To establish, develop and maintain strong relationship with potential and current customers.
• To co-ordinate with cross functional teams to create and manage integrated marketing strategies.
• To provide constant customers’ feedback or request to the management.
• To share knowledge gained with team through effective knowledge transfer and capture in a formal manner.
• Willingness to undertake additional tasks within ability to support any execution.
• Undertake any other responsibilities as assigned by the superior from time to time.

Requirements:

• Possess a diploma/ degree in Finance, Accounting, Business Administration or related field.
• Good written and verbal communication skills in English, Bahasa Malaysia and Mandarin
• Good people skills and pleasant personality.
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans.
• Outstanding organizational skills, including multitasking and time-management.
• Excellent client-facing and teamwork skills.
• Good knowledge of MS office such as World, Excel and Power Point.
• Hands-on experience with project management tools.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

職責：

• 定義專案目標和目標。
• 與客戶就工作開始日期、部署、準備已完成的工作進行聯絡，並確保客戶認可已完成的工作。
• 建議並實施修改以提高有效性並實現專案里程碑。
• 組織、協調和監督指定項目的活動，以製定和實施程序、流程和系統。
• 確保與所有客戶採取適當的規劃措施，重新評估、重新談判和修改工作職責、建議、合約和預算的範圍。
• 促進研討會、路演、展覽和培訓。
• 準備諮詢簡報資料、報價、提案和協議。
• 與潛在和現有客戶建立、發展和維持牢固的關係。
• 與跨職能團隊協調，制定和管理整合行銷策略。
• 向管理層提供持續的客戶回饋或要求。
• 透過有效的知識移轉和正式的方式獲取，與團隊分享所獲得的知識。
• 願意在支援任何執行的能力範圍內承擔額外的任務。
• 承擔上級不時分配的任何其他職責。

要求：

• 擁有金融、會計、工商管理或相關領域的文憑/學位。
• 良好的英語、馬來語和華語書面和口頭溝通能力
• 良好的人際交往能力和愉快的性格。
• 能夠準備和解釋流程圖、時間表和分步行動計劃。
• 出色的組織能力，包括多任務處理和時間管理。
• 優秀的面對客戶和團隊合作的能力。
• 熟悉 MS Office，例如 World、Excel 和 Power Point。
• 使用專案管理工具的實務經驗。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 定期團隊活動
• 公司旅行
• 開放文化
• 個人發展機會

角色和責任；

協助有效管理客戶關係，制定和執行提高客戶參與度和保留率、增加銷售並增強整體客戶體驗的策略。

工作範圍;

• 協助制定和執行公司整體CRM策略。-年度規劃。

-資料管理

• 管理客戶數據，確保 CRM 系統中的數據準確且最新。
• 管理會員聯絡資訊、購買歷史和行為、保固和偏好。
• 根據人口統計、購買行為和旅行偏好對客戶進行細分，這可用於個人化行銷和溝通工作。

-報告與分析

• 建立和維護報表來分析客戶資料並為 CRM 團隊提供見解。
• 分析銷售數據以識別趨勢，例如熱門產品線或旅遊旺季，這可以為未來的營銷和銷售策略提供資訊（參考第一 - CRM規劃）
• 分析數據以確保促銷/行銷活動的有效性。

-客戶服務

• 為客戶提供高品質和支持，回答他們的問題並解決他們可能遇到的任何問題。
• 及時有效解決客戶的投訴，提供優質的客戶服務。
• 提高會員滿意度。

-回饋收集

• 透過調查或其他方式收集客戶/會員的回饋，以確定需要改進的領域並了解客戶滿意度。這些資訊可用於改善產品供應和客戶服務。

-溝通和活動

• 透過簡訊、whatsapp、電子郵件、直郵和其他管道管理與客戶的溝通（指許多管道，例如 FB、instagram、tiktok 等中的影片）
• 規劃和執行針對特定客戶/會員群體的「行銷」活動以及所需的特定季節性活動/活動計畫。

- 忠誠度計劃

• 協助設計和實施忠誠度計劃，以獎勵和留住客戶，例如提供折扣、免費行李、重複購買的免費禮品等。
• 探索與其他公司合作的可能性，建立夥伴關係，讓會員享受其他公司的好處，作為其忠誠度計畫獎勵的一部分。

- 任何其他分配的臨時項目。

要求和資格；

• 至少 2 年相關/CRM 管理和行銷經驗（客戶保留/忠誠度）
• 良好的溝通能力（最好能說普通話、英語和馬來語）

津貼和福利

• 獎金
• 年假
• 公司旅行
• 醫療索賠
• 醫療保險
• 公積金繳款
• Socso 和 EIS 貢獻

Job Purpose

• Responsible for data collection, conduct data analysis and identify underperforming areas in operations to improve the organisation's supply chain operations.

Job Accountabilities

• Provide recommendations to improve the overall operations and efficiencies of the applications, especially in ERP to support current and meet new business requirements.

• Identify and troubleshoot problems, enquiries, provide advice and follow-through in meeting user needs and expectations within a stipulated time to ensure the smooth operation of the JDE / MTech application, BI Cognos, and other application systems.

• Consults with functional unit management and personnel to identify, define, document business needs and objectives, current operational procedures, problems, input, and output requirements.

• Acts as a liaison between departmental end-users and technical team in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance.

• Analyse the feasibility of current process or systems, develop requirements for new systems and enhancements to existing systems; ensures the system design fits the needs of the users.

• Identify opportunities for improving business processes through information systems and assists in the preparation of proposals to develop new systems and/or operational changes.

• Participate in user acceptance testing and testing of new system functionality.

• Participate in studies of new and existing programs and special projects to determine feasibility, resolve problems including SOP, technical and analysis. Help users to develop policy and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service.

About NexantECA:

NexantECA is on a mission to help our clients traverse between the traditional and the much needed sustainable. We are at the forefront of the changes that will have a significant impact on saving the planet. We are passionate about chemistry and the role that it plays, in solving some of the greatest challenges facing our generation.

Our culture is anchored in advising our clients and delivering great work. We are diverse and inclusive, and collaborate across the globe to make a difference to each other’s growth and our clients.

We are looking for a range of talented individuals who thrive on continuous learning to ensure we deliver the best work for our clients. If you would like to do the best work of your career, connect with our team, to take your place in enabling a more sustainable future.

Our Website:                                         www.nexanteca.com

Headquarters (UK):                                London: 110 Cannon Street, England, EC4N 6EU

Offices globally:                                     USA, Bahrain, Thailand, Malaysia, China

No. employees worldwide:                      125+

THE ROLE:

This role is responsible for qualifying, developing and closing new business within the Energy and Chemicals sector for the Insights and Analytics business. 

The role sits within the APAC team driving subscription renewals, creating cross-selling opportunities and developing new customer sales; and will be measured by sales results.

Key Responsibilities

·         Ownership of the full sales cycle from lead generation to close.

·         Researching companies/markets and understanding their challenges and which NexantECA reports will help mitigate their risks and help them to face their challenges more knowledgeably.

·         Contacting customers via phone (including cold calling), email, social media and video engagement to understand developing needs to offer add-on solutions and services.

·         Establish lasting relationships with key decision-makers in different teams or levels as appropriate, i.e. technical, commercial, or strategic departments.

·         Qualify prospects through meetings and demonstrations of NexantECA.com client portal.

·         Build and maintain an active pipeline to consistently meet sales targets set.

·         Manage and track customer and transactional information in our CRM system (HubSpot).

·         Provide regular reporting of pipeline and forecast through the CRM system.

·         Relay feedback to the Insights program managers for implementation as well as work with senior management on all aspects of the sales process.

·         Keep abreast of competition, competitive issues and products.

Education and Qualifications:

·         Requires a minimum of a bachelor’s degree in a science, or business subject. BSc/BA in science related subject (e.g chemistry) desirable.

·         Second language advantageous.

Skills and Experience:

·         Proven track record within the sector

·         Experience working in data, analytics and consulting in the chemicals/energy sector. 

·         Possess a working knowledge of Microsoft office programs, website software, CRM systems etc.

·         Outstanding communication skills both oral and written.

·         Able to carry out research on companies and markets to understand challenges facing clients.

·         Passion for sales, active listener, and customer-focused.

·         Excellent time management skills, organization and detail-oriented.

Personal Qualities:

·         Positive and flexible attitude to work particularly the drive and leadership to implement new sales and marketing initiatives.

·         Enthusiastic personality goes the extra-mile, self-driven and team-player.              

·         Diplomatic in meetings and working with people, good cultural awareness.

·         Understanding and commitment to equal opportunities.

WHY US?

·         Competitive salary

·         Extensive range of employee benefits

·         Hybrid working policy

·         Fantastic career progression

NEXANTECA LIMITED (registered company number 03851671) is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, colour, religion or religious creed, age, sex, gender identity, sexual orientation, physical or mental disability, marital status, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

We reserve the right to establish your eligibility to work in Malaysia or Thailand either via relevant working permits or proof of residency.

Administer, maintain and support MFM Group of Companies Servers, IT related computer hardware & software, network infrastructure & its connectivity to ensure smooth operation.

Responsibilities: 

• Ensure efficiency in PC software, hardware support and high availability of network infrastructure for WAN (broadband) and LAN, wired and wireless communication within the Group of Companies.

• Proactively monitor, identify and resolve technical problems, network infrastructure, configure and administer IT related hardware/software problems to meet users’ expectations within a stipulated time.

• Maintain all IT related inventory and software licensing control.

• Generate / maintain appropriate technical documentation, system manuals, workflow processes, procedures and guidelines.

• Evaluate and recommend IT related hardware and software solution.

• Supervise and work with vendors to ensure projects/tasks are implemented as per specification and on time.

• Ability to integrate various hardware platforms, whenever necessary in different topology.

• Assist in every related area of network infrastructure and IT related hardware/software whenever required to ensure the continuous smooth running of the operation.

• To perform any other tasks or assignments as directed by the management from time to time

Company:

Description:

Business Development; Marsh Insurance Brokers (Malaysia)

• Join Global Leader in Insurance Broking and Innovative Risk Management Solutions
• Multiple Asia’s Broker of the Year Award Recipient

Marsh Insurance Brokers (Malaysia) Sdn Bhd is seeking candidates for the following position based in the Q Sentral, Kuala Lumpur office:

What can you expect?

• A team of diverse professionals across the globe, dedicated to helping clients manage some of the world’s most challenging and complex risks awaits.

• Dedicated learning and development programmes.
• The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.

What is in it for you?

• Attractive benefits coverage which includes Optical and Dental.
• Modern Smart Office Workspace in the heart of Kuala Lumpur.

We will count on you to:

• Meet and exceed sales targets.
• Conduct research to identify new markets and customer needs.
• Arrange business meetings with prospective clients.
• Promote the company’s products/services addressing or predicting clients objectives.
• Manage complex negotiations with senior-level executives.
• Build rapport and establish long-term relationships with customers.
• Demonstrate strong team working ability in order to forge strong working relationships within the business to meet defined goals and targets.
• Provide insight and thought leadership within your dedicated sector and build profile through regular interaction with key stakeholders.

What you need to have: 

• Experience in generating new business from scratch.
• Be able to generate leads and follow these up to build a strong pipeline of potential insurance clients.
• A “Hunter” mentality with previous experience in B2B sales experience.
• Strong written, verbal communication and presentation skills.
• Experience in customer support is a plus.

What makes you stand out:

• Resilient with previous client facing sales experience
• Looking to develop an insurance career with a growth mind-set approach
• Ambitious nature and a keen contributor within a team environment
• Articulate with strong client facing and stakeholder management abilities

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, age, background, disability, sexual orientation, and gender identity.

Administer, maintain and support MFM Group of Companies Servers, IT related computer hardware & software, network infrastructure & its connectivity to ensure smooth operation.

Responsibilities: 

• Ensure efficiency in PC software, hardware support and high availability of network infrastructure for WAN (broadband) and LAN, wired and wireless communication within the Group of Companies.

• Proactively monitor, identify and resolve technical problems, network infrastructure, configure and administer IT related hardware/software problems to meet users’ expectations within a stipulated time.

• Maintain all IT related inventory and software licensing control.

• Generate / maintain appropriate technical documentation, system manuals, workflow processes, procedures and guidelines.

• Evaluate and recommend IT related hardware and software solution.

• Supervise and work with vendors to ensure projects/tasks are implemented as per specification and on time.

• Ability to integrate various hardware platforms, whenever necessary in different topology.

• Assist in every related area of network infrastructure and IT related hardware/software whenever required to ensure the continuous smooth running of the operation.

• To perform any other tasks or assignments as directed by the management from time to time