Total 7 account manager job vacancies in Others category in malaysia

Position Summary

1. Set and implement in-store strategy in link to product and marketing strategies.
2. Increase the in-store purchase rate through differentiated in-store display and customer experience solutions.
3. Carry out in-store total solution consulting and improvement efforts for retail store conditions.

Role and Responsibilities

New Product Launch Strategy

• Develop Local Launch Plan for NPD ensure 4R (Right Store, Product, Display) retail strategy and action plans are well defined and communicated clearly to Sales and trade
• Retail KPI by channel and store in related to each product proposition
• Align with stakeholders to review and track flooring and display progress

Promotion Campaigns

• Develop all BTL POSM in related to in store sell out promotion and ensure all CI and brand identity are aligned with Corporate Marketing
• Engage with Field force to ensure the execution is implemented timely and flawlessly
• Propose customize sell out mechanics based with PM and Sales for selected account / regions

In-store Communication & Display

• Work closely with innovation team & creative agency to ensure the display segmentation & guideline deliver the appropriate visibility strategy
• Lead the Develop and adapt all POSM for all products (Generic POSM & Promotion POSM) by store type and range
• Be the category display and design gatekeeper with HQ to ensure right adaptation of category/range display.
• Develop Merchandising and Display guidelines (generic and new store planograms)

RIS & SKU - Flooring and Range Optimization

• Analyze and execute right model mix for selected Strategic and Growth accounts with well define SKU focus and prioritization.
• Track ant Monitor the New Launches Flooring Progress, review the Flooring / Sell Out performance with PM, Sales and FF team & develop action plans.

Channel Mapping/ Store Grading

• Work closely with retail planning team to analyze mapping information by store/segment and develop relevant channel strategy
• Identify stores and develop action plans for Store Segmentation/ Upgradation/ Resources planning as the total RM resources

Project Scheduling, Budget and Planning

• Work closely with PM team for MDF Short and Mid term Budget Planning  in related to Strategic Reno and POSM activities with full overview of Marketing Activities calendar
• Provide Monthly Budget Planning for the respective category in charge to division budget Planning Team, ensure adhere budgeting submission and approval

#LI-Midsenior #LI-SME

Skills and Qualifications

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Marketing, and Business Studies/Administration/Management, Economics or equivalent.
• At least 4 -6 year(s) of marketing / trade marketing experience in consumer / FMCG industry
• Good knowledge in Microsoft Excel and Power Point
• Strong analytical and good negotiation skill
• Project/Programs Management Experience
• Highly adaptable and able to work independently

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Career Category

Human Resources

Job Description

Employee Relations Manager

Kuala Lumpur, Malaysia

HOW MIGHT YOU DEFY IMAGINATION?

Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics, but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring an Employee Relations Manager in Malaysia.

Live

What will you do

The Employee Relations Manager will be responsible for conducting HR investigations and for providing staff relations guidance and support to managers and staff of Amgen’s Japan Asia-Pacific (“JAPAC”) region. In their investigator role, the Staff Relations Manager will conduct investigations into potential violations of HR policies (such as allegations of harassment, discrimination, and retaliation) involving staff based at Amgen’s JAPAC region. In their staff relations role supporting the JAPAC region, the Staff Relations Manager will act as a thought partner to managers on a variety of staff relations issues, such as performance management, disciplinary action, and workplace accommodations.

The Employee Relations Manager will report to the Regional Employee Relations Lead. Employee Relations is a specialized HR function that partners closely with managers, Compliance, Legal (in-house and external), and stakeholders in HR to protect Amgen values, investigate potential violations of HR policies, provide practical advice and guidance on coaching staff and managers, and to advise on performance and behaviors management, involuntary terminations, and workplace accommodations.

Main Responsibilities:

• Conduct and/or direct thorough, timely, and impartial HR related investigations in countries in the JAPAC region involving staff members at all levels of the organization. Maintain confidentiality and sensitivity to all issues and conduct investigations objectively.
• Create professional, well-drafted investigation records, including investigation plans and summaries.
• Report investigation findings to HR colleagues, legal partners, and business leaders in a clear, concise manner.
• Develop and maintain relationships with key partners at Amgen JAPAC region.
• Develop and recommend solutions to managers on a variety of staff relations issues including managing poor performance, documenting and implementing disciplinary action, and managing conflict.
• Partner with the local Human Resources Business Partners in managing and provide counsel on employee relations issues.
• Participate or counsel (as needed) in corrective counseling and termination conversations with staff and managers.
• Maintain positive work environment by responding to staff members' concerns, proactively addressing issues, and advising management team regarding best practices.
• Document all cases and issues in tracking systems in a timely manner. Provide regular updates to site leadership and Staff Relations leadership.
• Assist the Staff Relations Lead to identify and implement continuous improvement opportunities and best practices for internal HR processes.
• Assist the Staff Relations Lead to partner with regional/local HR, Compliance, and Learning & Development to create and deliver training on key HR policies and on reporting suspected violations of policies.

Win

What we expect of you

Qualifications

• Bachelor’s degree or above and 5 years of Investigations/Employee Relations experience
• Knowledge of applicable employment laws, regulations, and business practices related to the field of HR
• Excellent written and oral communication and presentation skills
• Demonstrated ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties
• Ability to spot potential HR, Compliance, and Legal issues when presented with complex fact patterns, and to escalate accordingly
• Experience working with unions or in the field of “labor relations”
• Strong analytical, problem solving, collaboration, and project management skills
• Ability to manage multiple cases and projects, and to prioritize effectively – oriented on results
• Demonstrated ability to exercise sound judgment and work independently
• Experience managing difficult conversations and interactions, and conducting non-confrontational interviews
• Experience working across different countries and cultures, with a commitment to educating oneself on cultural norms and varying laws
• Exceptional integrity and demonstrated ability to maintain confidential information
• Fluent in a language spoken in the JAPAC region a plus

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn and move up and across our global organization
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

.

As a Local Trial Manager, you will be responsible for local management of a clinical trial in a country or countries, managing the operational aspects of projects to meet contractual requirements. You will act as primary point of contact to lead, manage and co-ordinate the conduct of clinical trials from study start-up to close out at a country level in accordance with ICH-GCP and other applicable local regulations.

RESPONSIBILITIES

• Partner with global, local country teams and study team to provide high level country strategy, drive study progress and country level study delivery. Accountable for study deliverables and drives key decisions within set country.

• Plan, manage, and maintain oversight of clinical study execution in accordance with the global program strategy, through leadership of the cross-functional Local Study Team.

• Support country-level operational planning and accountable for site selection within assigned country.

• Contribute and develop to program,/study-specific materials – e.g., monitoring plan, study specific training documents.

• Accountable for site-level goal setting and study-specific deliverables for clinical sites within their country.

• Contribute to, deliver and/or lead CRA, Investigator and Study Coordinator training.

• Oversight and monitoring of applicable vendor activities e.g., laboratories and equipment provisioning.

• Contribute to the study-level forecast for investigational product, support study level accountability and reconciliation across assigned countries, management of ELE (enrolment long-range estimates) process.

• Monitor the execution of the clinical study against timelines, deliverables, and budget for that country.

• Monitor and review country and study trends, review Monitoring Visit Reports.

• Identify and facilitate resolution of cross-functional study-specific issues.

• Ensure accurate finance reporting and trial delivered within budget by adhering to finance reporting deliverables and timelines. This includes forecasting and proactive management of country/local trial budget. If applicable, may assist in negotiation of trial site contracts and budgets.

• Conducts on-site quality visits with CRAs where/when appropriate and supports the maintenance of investigator site relationships.

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in a healthcare or other scientific discipline

• Minimum 2-3 years’ local /regional trial project management experience

• Knowledge / expertise of regulatory environment, study start up process and associated timelines etc.

• Clinical trial processes and operations

• Extensive knowledge of ICH/GCP regulations and guidelines

#LI-Hybrid

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Job Overview
This role demands a blend of technical expertise and healthcare domain knowledge, enabling you to address complex challenges and enhance our platforms to meet evolving user needs
Manages a team of junior employees.
Develops and communicates plans and priorities to meet team performance and results requirements.

Essential Functions
• Manages a team of junior employees.
• Develops and communicates plans and priorities to meet team performance and results requirements.
• Establishes team processes, goals, and procedures and tracks performance.
• Spearhead back-end development, including architecting APIs for integration with external systems.
• Lead the creation and maintenance of comprehensive documentation and procedures for software installation and maintenance.
• Ensure optimal functionality and performance of applications through rigorous testing and debugging.
• Provides coaching and guidance on job performance and career development to direct reports.

Qualifications
• Bachelor's Degree Computer Science, a related field, or equivalent experience
 Req
• Minimum of six (6) years of related experience in Information Technology
• Extensive experience in object-oriented programming (C#, Java, Ruby, Python).
• Proficient with JavaScript and Node.js; additional front-end technologies are advantageous.
• Deep knowledge of relational and non-relational databases; advanced SQL skills are essential. MongoDB expertise is highly valued.
• Proven ability to work collaboratively, mentor others, and adapt in a fast-paced and evolving environment.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Essential Functions

• Contribute and assist in global initiatives e.g. Change Management.
• Subject Matter Expert (SME) Committees.
• SOP Review Committees.
• Retention, Engagement, training, processes etc.
• Develop and implement plans for measuring and improving employee engagement ensuring global consistency. Maintain open and regular communication with direct reports to ensure a supportive working environment.
• Contribute to, implement and support operational decisions as determined and instructed by senior management.
• Manage Safety Operations staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work: performance appraisal and professional development guidance, rewarding and disciplining employees, addressing employee relations issues, resolving problems and absence management. Approve actions on human resources matters.
• Management of project resource assignments, staff hiring and staff terminations in collaborations with operations specialist managers. Assists with staff training, professional and career development.
• Collaborate with other operations specialist’s managers to address problem areas, work scheduling for current and projected projects, staffing needs, equipment needs, and projected peak workloads, ensuring global consistency. Monitor, assess and report utilization of staff. Identify and implement solutions for poor utilization of staff, ensuring global consistency.
• Ensure direct reports are cross trained on Safety service offering, monitor and develop training plans, identify training and development needs of staff in collaboration with Training team and Safety Management.
• Lead and encourage direct reports in continuous improvement of department work processes, procedures and infrastructure. Instruct and lead direct reports in efficient management of project budgets through effective time-sheet reporting. Work closely with operations specialist managers.
• Monitor and ensure that project processes and department deliverables meet expected quality, financial and productivity targets. Assist with meeting department utilization and realization targets.
• Ensure timely movement of project work through the process steps, in accordance with governing SOPs, ICH/FDA regulations and guidelines, work instructions and client expectations.
• Ensure that staff have been trained on and are following required Standard Operating Procedures (SOPs), Good Clinical Practices (GCPs), FDA and ICH guidelines and regulations, Work Instructions and project instructions.
• Work with Safety Management constructively in a matrix framework to achieve project and customer deliverables.
• Ability to track and monitor project financials and budget.
• Ability to independently engage customers on escalation and scope expansion.
• Responsible for ensuring 100% compliance towards people practice and processes.

Qualifications

• Bachelor's Degree in any healthcare discipline.
• Up to 7 years of relevant experience, inclusive of up to 4 years of PV experience and up to 3 years of Line management experience.
• In-depth knowledge of Safety service lines.
• Mandarin-proficiency is required.
• Willingness to increase knowledge across Safety service lines and develop new skills.
• Proven Staff management skills, strong leadership, motivational and influencing skills.
• Ability to work on multiple projects and manage competing priorities.
• Effective mentoring and developed coaching skills.
• Excellent presentation, report writing skills and customer focus skills.
• Ability to achieve results through communication and facilitation in a matrix service delivery environment with shared accountabilities.
• Sound judgment, decision-making and problem solving skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Understanding on basic Project Finance.
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
• May require occasional travel.
• Flexibility to operate in shifts.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

JOB DESCRIPTION

Purpose

• To lead a team of store management to deliver the business plan for their area, ensuring that people development, customer focus and financial results are all achieved, developing and driving the operating, visual and selling style of the brand and to support the wider business plan by sharing best practice and supporting companywide initiatives.
• District Managers are multi-unit leaders with ownership and accountability for driving consistent execution of positive consumer experiences and reducing variability in performance across stores.

Responsibilities

• Passionate about Consumers: DMs spend a major part of their time in stores with the Store Manager and teams, they coach and mentor teams by reinforcing superior selling skills, they bring the brand to life everyday.
• Build and grow high performing teams: acquire, develop, engage and retain extraordinary Talent. Set clear performance expectations and create a culture of empowerment and accountability to achieve results.
• Deliver business results through insight and action: identify key insights and take fast, focused action to grow productivity and performance.
• Lead change through positivity and a growth mindset: inspire a shared vision and purpose; influence thinking and behaviors of others through partnership and collaboration.
• Drive operating fundamentals: consistent execution of operating fundamentals as an enabler of sales.

Requirements

• At least 3 years of experience in management of retail or service related field.
• Ability to lead, motivate and inspire store/ franchise management and sales staff.
• Delivery of commercial results.
• Delivery of customer service standards throughout the Region.
• Willingness to challenge and take measured risk.
• Good interpersonal and communication skills.
• Ability to analyze business, prioritizes opportunities, and build simple strategies to improve results.
• Proficient in Microsoft applications.

LOCATION

501A, Level 5, Uptown 1,1 Jln SS21/58 Damansara Uptown, Petaling Jaya 47400 Selangor Darul Ehsan, Selangor Malaysia

FULL TIME/PART TIME

Full time

Current LS&Co Employees, apply via your Workday account.

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Manager, Employee Relations located in Bukit Minyak, Penang.

The Senior Manager, Employee Relations will be accountable for working with employees, managers and leaders across different teams, building trusted relationships quickly, and leading with a high level of competence, empathy and creativity to drive the right solutions.

What a typical day looks like:

Investigations & Domestic Inquiries

• Accountable for the analysis and resolution of complex employee relations issues related to policy or culture violation, independently or by collaborating with managers, peers in Human Resources (HR) and Legal as appropriate. Recommends solutions to address issues that are immediate but also puts in place policies and practices that are preventive.
• Contacts and interviews complainants, reported witnesses, and respondents related to policy or culture violations. Documents findings and maintains appropriate levels of confidentiality.
• Effectively contracts with and manages stakeholder engagement and expectations. Accountable for strategy and for all aspects of an investigation: e.g., stakeholder involvement & communications internally and with external labor authorities.
• Collaborates with and seeks counsel from senior peers or managers as needed on proposed strategy and approach depending on complexity and/or sensitivity of the complaint, or seniority/ visibility of the parties involved. Has a high degree of skill in interviewing techniques and mastery of empathy, confidentiality, and connecting themes across interview findings.
• Assists internal global investigations teams in investigations of serious cases and implements appropriate solutions decided by the global teams.
• Accountable for organizing panels and conducting Domestic Inquiries when required. Ensures all individuals on the panel are well trained, compliance requirements are met and appropriate processes are used.
• Proactively identifies and interprets trends in employee relations issues across sites, locations or country. Designs and recommends interventions and solutions to facilitate an open, inclusive, values-based environment.

Training & Escalation Management

• Subject matter expert who educates, supports, and coaches managers and HR Business Partners in all matters of Malaysia labor law and in dealing with employee grievances.  Provides training and guidance on processes such as Performance Improvement Process or Workforce Reductions.
• Schedules & trains managers and HR Business Partners on all relevant matters e.g., changes to labor laws, performance management and workforce reductions.
• Addresses all escalations from managers and employees and ex-employees. Partners with the relevant HR Business Partners, line managers and internal legal teams but is accountable for resolving escalations.
• Demonstrates balanced advocacy for employees and the organization and makes decisions that balance short term vs long term impact on Flex, Malaysia.

The experience we’re looking to add to our team:

• Requires a Bachelor’s Degree in Human Resources Management or any related field.
• Requires minimum 10 years of experience in Employee Relations.
• Demonstrate an in-depth understanding and knowledge of Labor Law in Malaysia.
• Have experience in handling Investigation, Domestic Inquiry, performance review and anything related.

What you’ll receive for the great work you provide:

• Life Insurance
• Medical Benefits
• Allowances and Bonuses
• Paid Time-Off

AA98

Job Category

Human Resources

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).