Total 1,505 Technical Support job vacancies in Health / Beauty / Fitness category in The United States of America

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Mental Health Support Worker - £24,050 - £26,000 per annum pro rata (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings, and weekends.

Service – Iris Hayter House, Littlemore, Oxford

What You’ll Be Doing:

Iris Hayter House are looking for an enthusiastic and motivated individual to join their team. Iris Hayter House team is a Care Quality Commission registered care home. The team provide care 24/7 for older adults who are diagnosed with enduring mental health needs.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.

Some of the core duties include:


You will provide a safe and comfortable environment for our residents to live and colleagues to work.
Support the development of person-centred planning, ensuring each resident’s plans have meaningful and achievable goals.
Ensure support plans and risk management plans are implemented as necessary, in line with policies and procedures.
Support residents with medication concordance and personal care.
Undertake an enabling role with the resident in daily tasks such as cleaning, shopping, budgeting, and household tasks that promote independent living.
Lead and promote social inclusion work by introducing residents to leisure activities, new interests, education or volunteering.
Working with clinical teams, attending CPAs and multi-disciplinary team meetings.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


Good organisational, communication, written and verbal skills and can work calmly in difficult and challenging situations.
Knowledge and understanding of different types of mental health illnesses and the level of care some residents require would be desirable, but full training will be given.
IT literate due to the volume of paperwork required to be kept up to date.
Experience within a care or mental health settings is desirable, but not essential.


What We Offer:


33 days annual leave pro rata (inclusive of bank holidays)
Blue Light card and other discounted shopping
Employee Assistance Plan - with access to free counselling
Cycle to Work Scheme (after probation)
Enhanced family friendly leave
Professional qualification sponsorship and study leave
£500 refer a friend bonus scheme
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS
Free flu jabs
Free DBS application


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Part Time Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website: Response – Mental Health Care & Support.

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Pharmacy Support Worker to join our Pharmacy team at HMP Wealstun is a Category C men's prison, located near the village of Thorp Arch in West Yorkshire. Which is based 30 minute from Leeds, and 5 minutes from the A1 just off Boston Spa. Hours Shifts for this role fall between the hours of 7:30-5:30 Monday to Sunday This position is full time, youll receive an annual salary up to 23,383 per annum - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK on a permanent basis and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

For detailed job description and main responsibilities please see attached job description and person specification for the role.

Please read the attached Job description and the person the specification for more details about this role.

Fulltime opportunity based at Bankstown.$32.21 - $35.14 per hour - SCHADS Level 2B (based on experience and qualifications) + 11% Super + Leave loading + salary packaging benefits up to $15,899 per annumJoin us in supporting individuals to live a fulfilling and meaningful life in their own community!Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.About this opportunityThe Housing and Accommodation Support Initiative (HASI) and Enhanced Adult Community Living Supports (CLS) programs are NSW government funded initiatives that deliver specialist community based psychosocial support services for people aged 16 years and older, with serious mental illness.Rehabilitation and Recovery Support Workers provide direct, practical supports to participants that enable…

Click here to view more detail / apply for Mental Health Support Worker

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Please kindly refer to the job description and person specification attached to this vacancy or get in contact with us.

About Us:
We?re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.
Stride is a name that expresses our ambition ? it?s a name that?s purposeful and shows awareness of the important role we play in the recovery journey.
As we embark on the next stage of our journey, join us to make a difference. We're here to Stride. 

On offer:  

Based in Springwood, QLD
Permanent, part-time (0.8 FTE) opportunity available
Paying on SCHADs Level 3 plus Super
Salary Packaging options (up to $15,899 tax free!!)
Meals and entertainment allowance of up to $2,650!!
Leave loading at 17.5%
Stride Rewards ? access to discounts from 100s of retailers (fashion, food and fitness)
One paid wellbeing leave day per year
Purchase up to 5
... Click here to view more detail / apply for Mental Health Support Worker

Are you enthusiastic, compassionate and committed in delivering good quality, patient-centred care to patients in the community? Would you like to be part of our well led, supportive and highly clinically skilled, District Nursing Teams based within Camden? We are looking for a Health Care Support Worker for 37.5 hours a week who is caring, committed and motivated to work within our community nursing teams. As an HCSW, you will play a crucial role in supporting the registered nurses in delivering high quality, clinical care and rehabilitation with patients in their own homes. You will be a valued member of the community nursing team and receive training and support on a multitude of clinical skills, in order to practice confidently and safely within the community. These skills comprise of wound care management, leg ulcer management, inclusive of vascular assessments and compression bandaging. Catheterisations (female and suprapubic) and basic life support. To enhance your profession, Central and North West London NHS Foundation Trust (CNWL) are investing in apprenticeship programmes and are keen to offer the opportunity for HCSW to develop into Nursing Associate Band 4 post holders. For this position you will need to be a confident practitioner who is able to build good relationships with patients, their families and carers; and work in partnership with the Multi-disciplinary Team. Previous Community experience is not essential, but you will need to demonstrate that you have any understanding and awareness of autonomous working in a community setting. We are looking for people with previous experience of caring and ideally you will have a care qualification such as NVQ/QCF Level 3 or be able to demonstrate considerable experience in this field. We would expect you to be competent to work on your own, under the supervision of nurses and expect that you will have some clinical skills and knowledge. Our Camden District Nursing service operates 7 days a week and you will be expected to work on a rota system. In return for your commitment to the Camden District Nursing service, you will receive all of the support and development you need to consolidate your knowledge and skills which will prepare you for professional progression within the district nursing profession. We will also provide access to continuing professional development resources which will support you to complete modules to help you develop a clinical specialty aligned to the needs of the service. CNWL is recognised locally and nationally for providing high quality, innovative healthcare. We aim to employ only the best health care professionals with our teams frequently called upon to contribute to national health strategy and policy development. As the position will require you to visit various locations throughout our supported area.

Professional Values To act in a professional manner and ensure Trust standards are maintained and monitored to improve the quality of care to all who come into contact with the services provided by South Warwickshire NHS Foundation Trust. Uphold the Trust values and standards at all times. Ensure records and documentation are maintained, kept confidential and meet Trust standards in line with the Data Protection Act. Demonstrates a positive and enthusiastic approach to their work in order to maintain high morale and motivation within the team. Promoting a professional and positive working environment. To report any accidents or incidents as described by the Trusts policy and procedures ensuring an open and transparent culture. To take reasonable care of the health and safety of themselves and of other persons. To adhere to the Trusts dress code policy, maintaining a smart appearance at all times. To assist other wards, departments and teams within the Trust as and when required by Service needs. To adhere to the Trusts IT policies regarding e-mail and internet usage. To ensure children and adults are protected from abuse and avoidable harm and report any safeguarding concerns in accordance with Trust policies and procedures. Clinical Practice To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care. To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Health Care Assistants. To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition. Provide and deliver a high standard of individualised care under the direction and supervision of the registered professional. To report all care that has been given to patients within the team to a registered Professional. To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times. To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional. To keep the clinical area clean and tidy, maintaining a safe environment. To adhere to Trust infection control procedures, demonstrating an understanding of cross infection. To chaperone or escort patients as needed under the direction of the registered professional. To support relatives demonstrating compassion and empathy under the guidance of a registered professional. To assist with the discharge process for patients as directed by the registered professional. Communications and Interpersonal Relationships Welcome patients, relatives and visitors to the clinical area, providing assistance, support and information where required. Being aware of barriers to effective communication. Always introduce yourself in line with the Trusts privacy and dignity promises and the principles of good customer service. To answer the telephone when necessary in a polite, courteous manner and pass on enquiries to the registered professional. Communicate effectively within the multi-disciplinary team to ensure that patient care is well planned and coordinated. Contribute to the reporting, handover and documentation of patient care under the direct supervision of a registered professional maintaining confidentiality at all times. Report incidents, accidents and complaints as per Trust Policy and to the senior professional on duty, ensuring an open and transparent culture. Use the Trust information support system and other computer systems as required by the clinical area in accordance with Trust policy. Team Working Take all reasonable steps to ensure the safe keeping of patients property in accordance with Trust policy. Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy. To share responsibility in the care and maintenance of all equipment in the clinical area including all equipment cleaning. Ensure all waste and soiled linen is disposed of in line with Trust policy. Participate in audit under the direction of the registered professional. Clean and check beds, bed spaces and lockers following discharge and in preparation for admission (inpatient areas only). Ensure deliveries are stored correctly and stock maintained to the required level. Support the housekeeper with general housekeeping duties, reporting as necessary essential cleaning needs (inpatient areas only). Education, Training and Personal Development To ensure attendance at mandatory training sessions, i.e. infection control, resuscitation and manual handling training. To complete the Trusts Clinical Support Worker/Healthcare Assistant Induction programme. To participate in the Trust Appraisal process. To undertake training as necessary for the development of the post and the relevance of the department including IT and clinical skills. To continue personal development in relation to identified objectives. Maintain up to date knowledge of changes in policies and procedures relevant to the post.

The post holder is a key member of the Integrated Care Board (ICB) Medicines Optimisation Team, whose overarching goal is to support improvements in quality, safety, and cost-effectiveness of prescribing across the Staffordshire and Stoke-on-Trent Integrated Care System. (ICS) The post holder will support delivery of a broad range of medicines optimisation projects covering strategic programmes such as high cost medicines, formulary management, prescribing analysis, and Medicine Optimisation governance. Working as part of the ICB Medicines Optimisation Team, the post holder will provide technical support to agreed projects to facilitate the development, effective delivery and monitoring of the project plans within the overarching Medicines Optimisation Strategy In the spirit of matrix working, the post holder will be expected to collaborate with other team members by supporting ongoing medicines optimisation activities. As an employee of the ICB, the post holder may gain privileged knowledge of highly confidential nature relating to private affairs, diagnosis and treatment of patients, information affecting members of the public, personal matters concerning staff, commercial confidences of third parties and details of items under consideration by the ICB. Such information should not be divulged or passed to any unauthorised person or persons. Key Responsibilities To support and provide high quality, regular, timely prescribing data and other relevant data to the Medicines Optimisation team and the Integrated Care System to inform progress against Medicines Optimisation projects, clinical audits, and performance improvement. To monitor progress of projects and work streams which will include production of high-quality reports on achievement of milestones, data analysis (including prescribing data analysis) and assessment of performance outcomes. To support the maintenance of embedded digital prescribing tools used across Staffordshire and Stoke on Trent Integrated Care System to ensure cost effective prescribing for example, Blueteq and Net Formulary. This includes supporting the daily operational management of Blueteq and Net Formulary The post holder will support the Integrated Care Board Health Economy NICE Health Technology Appraisal Implementation Group (HENIG) or equivalent and Formulary Harmonisation Group (FHG) The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation. Key Working Relationships Internal Staffordshire and Stoke-on-Trent ICB Portfolio Teams ICB clinical and other executive directors, senior managers, and wider staff External Integrated Care System (ICS) which may include: Primary Care networks GP Practices ICS partner organisations NHS England and Improvement Directors and Senior managers Midlands and Lancashire Commissioning Support Service University Hospital of North Midlands NHS Trust, other Acute providers University Hospitals of Derby and Burton NHS Foundation Trust North Staffordshire Combined Healthcare NHS Trust Midlands Partnership NHS Foundation Trust Hospital consultants and other clinical staff Local Representative Committees Community Pharmacies Job Responsibilities: Communication & Relationships Skills Provide high quality complex, relevant and timely prescribing data and other relevant data analysis and reports in a variety of accessible formats depending upon the audience, to support medicines optimisation strategy. Support with influencing health care professionals within the health economy of the importance of medicines optimisation projects. This may involve supporting negotiation and motivation on complex project delivery, including linking in with other Integrated Care Systems or stakeholder initiatives. Work with members of the ICB Medicines Optimisation Team and key relevant internal and external stakeholders to investigate the causes of any variance from planned delivery and contribute to the implementation of resolutions. To support members of the ICB Medicines Optimisation Team by contributing to internal/external prescribing queries around high-cost medicines/technologies, corporate governance requests and formulary queries. Analytical & Judgement Skills The post holder will support the collation of data pertaining to prescribing to aid the preparation of project related reports (including presentations) to the required standard. The post holder will need to use an extensive range of prescribing data systems such as ePACT2, Open Prescribing, PrescQIPP, OptimiseRx, Blueteq, Net.Formulary, MedOptimise, Primary care GP clinical systems and EMIS Enterprise, to provide. Detailed prescribing data and analysis for the general monitoring of the prescribing budget and clinical, quality prescribing performance management. The post holder will need to establish the most appropriate. source of data to be used or bring multiple components together. The post holder will support the monitoring, identifying prescribing trends and benchmarking in key therapeutic areas. Planning & Organisational Skills Planning and organising several complex medicine optimisation activities or projects which require formulation and adjustment of plans daily. Plans own workload within agreed targets and deadlines. Plans must be regularly reviewed and updated in the light of changes to current guidance or area priorities. This will necessitate the ability to manage the competing demands of day-to-day work and working to tight deadlines within the longer-term strategic plan. Physical Skills Knowledge, Training & Experience Diploma in Principles and Practice for Pharmacy Technicians or a qualification listed by the General Pharmaceutical Council (GPhC) pre 2017 standard. Registration with GPhC as Pharmacy Technician and maintains fitness to practice via GPhC revalidation. The role requires knowledge and experience of pharmacy across the health economy. The postholder must be proficient in the use of a keyboard to an advanced level, and Microsoft Office tools through experience to produce clinical audits, documents, and reports. Knowledge of analysis, interpretation and manipulation of prescribing data using Microsoft software such as Word, Excel, and Access. The ability and willingness to undertake further training subject to support from the Integrated Care System. Patient/Client Care Contact with patients is incidental. Policy/Service Development The post holder will support the development of new Blueteq drug protocols to be used across the Staffordshire and Stoke-on-Trent Integrated Care System. (ICS) Undertakes Medicines Optimisation data gathering to inform local intelligence which is based on best practice, legal requirements, local policies, or national directives. Be expected to implement policies within their own work area, and propose changes to existing policies and procedures. Financial & Physical Resources Contribute to system financial initiatives and cost improvement programmes by ensuring projects are delivered on time and milestones met. Support and inform the requirement and targeting of resources, monitoring budgets, implementing, and evaluating projects and programmes or work, supporting the delivery of financial recovery/savings strategy by providing high quality project management and analysis. Responsibility for the financial verification of documents/information submitted to the organisation to support medicines optimisation performance improvement. Human Resources/Staff Management To work with the ICB Medicines Optimisation Team to regularly deliver specialist training, advice, and support within the scope of the role to both existing and new staff. This may include delivering training and support on Medoptimise, Optimise RX, ePACT2, Net.Formulary and Blueteq. Information Resources To be responsible for the integrity of the data used for monitoring and reporting on the medicines optimisation strategy and supportive projects. Develop and maintain prescribing related activity databases. Set up and establish robust systems that enable effective audit of project delivery. The post holder will need to use a range of IT applications to create reports and maintain project information. This requires regular requirement to use one or more applications such as Medoptimise, Optimise RX, ePACT2, Open Prescribing, PrescQIPP, Net.Formulary, Blueteq and EMIS Enterprise. The post holder will support the delivery and operational aspects of Integrated Care Board Health Economy NICE Health Technology Appraisal Implementation Group (HENIG) or equivalent and Formulary Harmonisation Group (FHG) Research & Development The post holder will undertake complex data audits, surveys, and other research tools to support successful delivery of medicines optimisation innovation, as required. Carry out regular research in the form of a collation of system prescribing related data, for a specified set of patients. Freedom to Act Expected results may be defined but the post holder will decide how they are best achieved. The job holder acts independently within appropriate guidelines and is aware when to refer to their line manager. The job holder works autonomously on projects, but guidance may be provided by relevant members of the ICB Medicines Optimisation Team.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Hinckley & Bosworth ‐ A PLACE OF OPPORTUNITY

Situated at the very heart of England on the border of the East and West Midlands, Hinckley is well connected by major transport links to the cities of Leicester, Coventry and Birmingham and in an ideal location for commuting being close to major transport links of the M1, M6, M69, M42 and the A5.

Mental Health Project Support Officer
Grade 3, £23,114 up to £24,294 per annum pro rata
37 hours per week, 12-month fixed term contract

We are looking for a self-motivated individual that will work to help support the development of the Neighbourhood Mental Health project by working with local organisations, partners, and the voluntary community sector.

The postholder will be required to create, support, and enhance existing collaborations with services from across the borough, alongside supporting Mental Health Leads to work on neighbourhood plans.

The post holder will be attending networking events with both members of the public and professionals so must be an excellent communicator that can represent the project and services corporately.

The successful candidate will be undertaking a broad range of tasks such as administration, delivery of initiatives and events alongside wider service support duties.

We are looking for someone that has administration or project experience, has good organisational skills, is a good communicator and is proficient in the use of IT. This post requires an individual to be flexible in their approach to work as the project is continually developing to the needs of the community.

The successful applicant will need to have access to their own vehicle or other means of travelling to areas across the borough as travel between sites and to different areas of the borough is essential for this post.

We operate a ‘hybrid working’ model with a mix of office based, home and remote working available when suitable. The contractual base will be office based with agreed flexibility to work from home or at remote working locations in the borough.

Closing date: Monday 29 April 2024

Interview date: To be confirmed

We welcome applications from all of the community.
Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays.
Reasonable workplace adjustments are considered for all roles.

Proud member of the Disability Confident employer scheme

A Vacancy at NHS Staffordshire and Stoke-on-Trent Integrated Care Board.


Staffordshire and Stoke-on-Trent Integrated Care Board has an exciting opportunity for an enthusiastic, highly motivated registered pharmacy technician to apply for the Pharmacy Technician Project Support Manager role. The successful candidate will be a key member of the Integrated Care Board (ICB) Medicines Optimisation Team Staffordshire and Stoke-on-Trent Integrated Care System, working within a team of highly skilled and motivated Pharmacists and Technicians who share an overarching goal to support quality, safety, and cost-effectiveness of prescribing in Staffordshire.

There is opportunity to be a key part in the delivery of broad range of medicines optimisation projects covering strategic programmes such as high cost medicines, formulary management, prescribing analysis, and Medicine Optimisation governance. These all building on and utilising the key skills of Pharmacy Technicians in providing technical support to agreed projects, facilitating the development, effective delivery and monitoring of the project plans within the overarching Medicines Optimisation Strategy

The successful applicant will require excellent IT skills, Office Packages, particularly Excel for data analysis. Candidates should also be able to demonstrate good communication and organisational skills.

Key responsibilities will include the ongoing monitoring and review of high cost drugs/technologies. Including the monitoring of projects and work streams (for example, prescribing data analysis) and the day-to-day management of BlueTeq and Net Formulary which are software systems used within the team. The post holder will use an extensive range of prescribing analysis and data systems such as ePACT2, PrescQIPP, BlueTeq, Net.formulary, MedOptimise and GP clinical systems to allow them to play a key role in detailed prescribing data and analysis for the general monitoring of the prescribing budget and clinical, quality prescribing performance management. This will embed the post holder in to the planning and organisation of key medicines optimisation activities and projects, both in conjunction with primary and secondary care.

The post holder will be able to plan their workload within agreed deadlines, targets and competing priorities allowing the postholder to effectively manage competing deadlines and day to day work to fit the longer-term strategic plan.

The Staffordshire and Stoke-on-Trent NHS Integrated Care Board (ICB) is responsible for planning functions; managing the NHS budget and arranging the provision of health services in the geographical area.

Location: Home based/hybrid working (most of posts). Travel on occasions to a Hub location with at least 1 days notice

New starters are expected to collect IT equipment, from offices in Stoke-on-Trent, and if based at home are required to have appropriate desk/chair/ relevant equipment in compliance with DSE regulations.

Posts at Band 8c and above, will take part in the On-call rota, flexible over 7 days, supporting the System Control Centre, with full training provided.

Unconscious Bias/Invisible Disability Training and Equality Induction are mandatory.

Interviews may take place via MS Teams or in person.

We promote a compassionate and inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.

The post holder is a key member of the Integrated Care Board (ICB) Medicines Optimisation Team, whose overarching goal is to support improvements in quality, safety, and cost-effectiveness of prescribing across the Staffordshire and Stoke-on-Trent Integrated Care System. (ICS)

The post holder will support delivery of a broad range of medicines optimisation projects covering strategic programmes such as high cost medicines, formulary management, prescribing analysis, and Medicine Optimisation governance.

Working as part of the ICB Medicines Optimisation Team, the post holder will provide technical support to agreed projects to facilitate the development, effective delivery and monitoring of the project plans within the overarching Medicines Optimisation Strategy

In the spirit of matrix working, the post holder will be expected to collaborate with other team members by supporting ongoing medicines optimisation activities.

As an employee of the ICB, the post holder may gain privileged knowledge of highly confidential nature relating to private affairs, diagnosis and treatment of patients, information affecting members of the public, personal matters concerning staff, commercial confidences of third parties and details of items under consideration by the ICB. Such information should not be divulged or passed to any unauthorised person or persons.

Key Responsibilities

To support and provide high quality, regular, timely prescribing data and other relevant data to the Medicines Optimisation team and the Integrated Care System to inform progress against Medicines Optimisation projects, clinical audits, and performance improvement.

To monitor progress of projects and work streams which will include production of high-quality reports on achievement of milestones, data analysis (including prescribing data analysis) and assessment of performance outcomes.

To support the maintenance of embedded digital prescribing tools used across Staffordshire and Stoke on Trent Integrated Care System to ensure cost effective prescribing for example, Blueteq and Net Formulary.

This includes supporting the daily operational management of Blueteq and Net Formulary

The post holder will support the Integrated Care Board Health Economy NICE Health Technology Appraisal Implementation Group (HENIG) or equivalent and Formulary Harmonisation Group (FHG)

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Key Working Relationships

Internal

Staffordshire and Stoke-on-Trent ICB Portfolio Teams

ICB clinical and other executive directors, senior managers, and wider staff

External

Integrated Care System (ICS) which may include:

Primary Care networks

GP Practices

ICS partner organisations

NHS England and Improvement Directors and Senior managers

Midlands and Lancashire Commissioning Support Service

University Hospital of North Midlands NHS Trust, other Acute providers

University Hospitals of Derby and Burton NHS Foundation Trust

North Staffordshire Combined Healthcare NHS Trust

Midlands Partnership NHS Foundation Trust

Hospital consultants and other clinical staff

Local Representative Committees

Community Pharmacies

Job Responsibilities:

Communication & Relationships Skills

Provide high quality complex, relevant and timely prescribing data and other relevant data analysis and reports in a variety of accessible formats depending upon the audience, to support medicines optimisation strategy.

Support with influencing health care professionals within the health economy of the importance of medicines optimisation projects. This may involve supporting negotiation and motivation on complex project delivery, including linking in with other Integrated Care Systems or stakeholder initiatives.

Work with members of the ICB Medicines Optimisation Team and key relevant internal and external stakeholders to investigate the causes of any variance from planned delivery and contribute to the implementation of resolutions.

To support members of the ICB Medicines Optimisation Team by contributing to internal/external prescribing queries around high-cost medicines/technologies, corporate governance requests and formulary queries.

Analytical & Judgement Skills

The post holder will support the collation of data pertaining to prescribing to aid the preparation of project related reports (including presentations) to the required standard.

The post holder will need to use an extensive range of prescribing data systems such as ePACT2, Open Prescribing, PrescQIPP, OptimiseRx, Blueteq, Net.Formulary, MedOptimise, Primary care GP clinical systems and EMIS Enterprise, to provide. Detailed prescribing data and analysis for the general monitoring of the prescribing budget and clinical, quality prescribing performance management. The post holder will need to establish the most appropriate. source of data to be used or bring multiple components together.

The post holder will support the monitoring, identifying prescribing trends and benchmarking in key therapeutic areas.

Planning & Organisational Skills

Planning and organising several complex medicine optimisation activities or projects which require formulation and adjustment of plans daily.

Plans own workload within agreed targets and deadlines. Plans must be regularly reviewed and updated in the light of changes to current guidance or area priorities. This will necessitate the ability to manage the competing demands of day-to-day work and working to tight deadlines within the longer-term strategic plan.

Physical Skills Knowledge, Training & Experience

Diploma in Principles and Practice for Pharmacy Technicians or a qualification listed by the General Pharmaceutical Council (GPhC) pre 2017 standard.

Registration with GPhC as Pharmacy Technician and maintains fitness to practice via GPhC revalidation.

The role requires knowledge and experience of pharmacy across the health economy.

The postholder must be proficient in the use of a keyboard to an advanced level, and Microsoft Office tools through experience to produce clinical audits, documents, and reports.

Knowledge of analysis, interpretation and manipulation of prescribing data using Microsoft software such as Word, Excel, and Access.

The ability and willingness to undertake further training subject to support from the Integrated Care System.

Patient/Client Care

Contact with patients is incidental.

Policy/Service Development

The post holder will support the development of new Blueteq drug protocols to be used across the Staffordshire and Stoke-on-Trent Integrated Care System. (ICS)

Undertakes Medicines Optimisation data gathering to inform local intelligence which is based on best practice, legal requirements, local policies, or national directives.

Be expected to implement policies within their own work area, and propose changes to existing policies and procedures.

Financial & Physical Resources

Contribute to system financial initiatives and cost improvement programmes by ensuring projects are delivered on time and milestones met.

Support and inform the requirement and targeting of resources, monitoring budgets, implementing, and evaluating projects and programmes or work, supporting the delivery of financial recovery/savings strategy by providing high quality project management and analysis.

Responsibility for the financial verification of documents/information submitted to the organisation to support medicines optimisation performance improvement.

Human Resources/Staff Management

To work with the ICB Medicines Optimisation Team to regularly deliver specialist training, advice, and support within the scope of the role to both existing and new staff. This may include delivering training and support on Medoptimise, Optimise RX, ePACT2, Net.Formulary and Blueteq.

Information Resources

To be responsible for the integrity of the data used for monitoring and reporting on the medicine’s optimisation strategy and supportive projects.

Develop and maintain prescribing related activity databases.

Set up and establish robust systems that enable effective audit of project delivery.

The post holder will need to use a range of IT applications to create reports and maintain project information. This requires regular requirement to use one or more applications such as Medoptimise, Optimise RX, ePACT2, Open Prescribing, PrescQIPP, Net.Formulary, Blueteq and EMIS Enterprise.

The post holder will support the delivery and operational aspects of Integrated Care Board Health Economy NICE Health Technology Appraisal Implementation Group (HENIG) or equivalent and Formulary Harmonisation Group (FHG)

Research & Development

The post holder will undertake complex data audits, surveys, and other research tools to support successful delivery of medicines optimisation innovation, as required.

Carry out regular research in the form of a collation of system prescribing related data, for a specified set of patients.

Freedom to Act

Expected results may be defined but the post holder will decide how they are best achieved. The job holder acts independently within appropriate guidelines and is aware when to refer to their line manager.

The job holder works autonomously on projects, but guidance may be provided by relevant members of the ICB Medicines Optimisation Team.


This advert closes on Friday 3 May 2024

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac . This post requires you to have HCPC registration as a dietitian. Some existing post registration experience providing dietetic care to inpatients, including advising on enteral tube feeding, is also needed. For more detail please see attached job description and person specification.