Total 63 Technical Analyst job vacancies in Kuala Lumpur

Key Responsibilities:

- Collaborate with manager and developers to understand the technical aspects of the product.
- Write and edit a variety of technical content, including product documentation, user guides, knowledge base articles, and release notes.
- Develop engaging marketing materials, such as website copy, blog posts, case studies, and whitepapers, to promote our systems and its features.
- Ensure all content adheres to brand voice and style guidelines while maintaining accuracy and consistency.
- Conduct research to stay updated on industry trends, best practices, and competitor offerings to enhance the quality and relevance of our content.
- Work closely with the marketing team to support content initiatives and campaigns, providing technical expertise and insights as needed.
- Collaborate with designers and multimedia specialists to create visually appealing and interactive content, including infographics, videos, and interactive tutorials.

Qualifications:

- Bachelor's degree in English, Communications, Journalism, Technical Writing, or a related field.
- Proven experience as a Technical Copywriter, Content Writer, or Technical Writer, preferably in the technology or SaaS industry.
- Excellent writing, editing, and proofreading skills with a keen eye for detail and accuracy.
- Strong understanding of technical concepts and the ability to translate them into clear and concise content for a non-technical audience.
- Familiarity with content management systems (CMS) and collaboration tools such as Google Docs, Microsoft Office, or Confluence.
- Experience with SEO best practices and keyword research to optimize content for search engines is a plus.
- Ability to work independently with minimal supervision and meet deadlines in a fast-paced environment.
- Strong interpersonal and communication skills with the ability to collaborate effectively with cross-functional teams.

Perks:

We offer competitive compensation, comprehensive benefits, and a flexible work environment where your ideas and creativity are valued and rewarded.

If you're a skilled Technical Copywriter with a passion for technology and a knack for translating complex concepts into compelling content, we'd love to hear from you! Apply now and be part of our journey to reshape the future of hiring.

Responsibilities:

• Advise on and design electronic devices, components, circuits, semiconductors, and systems.
• Specify production or installation methods, materials, and quality standards for electronic products.
• Oversee the production or installation work of electronic products and systems.
• Establish control standards and procedures to ensure the efficient functioning and safety of electronic systems.
• Coordinate and oversee the maintenance and repair of existing electronic systems and equipment.
• Design and develop signal processing algorithms, implementing them through hardware and software.

Requirements:

• Fluent in English, Bahasa Malaysia, and Mandarin.
• Positive attitude, collaborative mindset, strong interpersonal skills.
• Excellent written and verbal communication skills.
• Adaptability to change and ability to find alternate solutions.
• Critical thinking and problem-solving skills.
• Demonstrated leadership skills.
• Strong knowledge of applicable system automation and business solution software.

Perks & Benefits:

• Comprehensive Staff Benefits (EPF, SOCSO, EIS etc.)
• Personal Leave (Annual Leave, Medical and Hospitalization Leave etc.)
• Allowance (Medical Insurance & Claim)
• Training Provided.
• Company Trip.
• Annual Bonus.
• Overtime Pay

Job Requirements

• Bachelor’s Degree/ Adv Diploma/ Dploma in business or in the related field 
• With minimum of 2 to 3 years of experience in business analysis or a related field would be an advantaged
• Exceptional analytical and conceptual thinking skills.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations would be an advantaged
• Competency in Microsoft applications including Word, Excel, and Outlook
• Open for Malaysian Only

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

主要責任：

- 與經理和開發人員合作，了解產品的技術面。
- 撰寫和編輯各種技術內容，包括產品文件、使用者指南、知識庫文章和發行說明。
- 開發引人入勝的行銷資料，例如網站文案、部落格文章、案例研究和白皮書，以宣傳我們的系統及其功能。
- 確保所有內容都遵循品牌聲音和風格指南，同時保持準確性和一致性。
- 進行研究以了解行業趨勢、最佳實踐和競爭對手產品的最新動態，以提高我們內容的品質和相關性。
- 與行銷團隊密切合作，支援內容規劃和活動，根據需要提供技術專業知識和見解。
- 與設計師和多媒體專家合作，創建具有視覺吸引力的互動式內容，包括資訊圖表、影片和互動式教學。

資格：

- 英語、傳播學、新聞學、技術寫作或相關領域的學士學位。
- 擁有豐富的技術文案撰稿人、內容撰稿人或技術撰稿人經驗，最好是在技術或 SaaS 行業。
- 優秀的寫作、編輯和校對技巧，對細節和準確性有敏銳的洞察力。
- 對技術概念有深刻的理解，並能夠將其轉化為面向非技術受眾的清晰簡潔的內容。
- 熟悉內容管理系統 (CMS) 和協作工具，例如 Google Docs、Microsoft Office 或 Confluence。
- 具有 SEO 最佳實踐和關鍵字研究以優化搜尋引擎內容的經驗者優先。
- 能夠在最少的監督下獨立工作，並在快節奏的環境中按時完成任務。
- 強大的人際溝通和溝通能力，能夠與跨職能團隊有效協作。

福利：

我們提供有競爭力的薪資、全面的福利以及靈活的工作環境，讓您的想法和創造力受到重視和獎勵。

如果您是一位熟練的技術文案撰稿人，對科技充滿熱情，並且善於將複雜的概念轉化為引人入勝的內容，我們很樂意聽到您的來信！立即申請，成為我們重塑招募未來的旅程的一部分。

AML/CFT 

• Supports in establishing and maintaining AML/CFT standards, policies & procedures in accordance with applicable laws and regulations and assists the Manager in the implementation of program for AML/CFT.
• Support client screening and AML/CFT transaction monitoring & alerts, including monitoring Client activities and identifying suspicious transactions.
• Support all AML/CFT related matters and compliance, including regulatory, audit and similar inspections.
• Support the Company’s AML/CFT compliance and function to identify, manage, monitor and mitigate exposure to compliance risk.
• Assist in liaising with the relevant regulatory bodies to ensure that the Company is always in compliance with all laws and regulations.
• Support the Designated Compliance Officer at the various departments on Anti-Money Laundering and Counter-Financing of Terrorism matters.
• Undertake any other duties as assigned by the Compliance Manager.

REGULATORY COMPLIANCE (Supporting Function)

•  Support the Compliance Section in instilling a ‘compliance aware” culture within the Company.
• Assist in ensuring Company’s compliance with laws, rules and regulations set by statutory and regulatory bodies.
• Support in monitoring the implementation of the Company’s compliance requirement (eg: BNM’s regulated products, FSA, AML/CFT, JSOX, etc).
• Assist in ensuring the Company’s compliance with the laws, rules and regulations set by the statutory and regulatory bodies.
• Assist in the implementation of compliance training program.
• Support in reviewing the Company’s documents (policies/procedures) inclusive of documents related to BNM’s regulated products.
• Support the Compliance Section on regulatory compliances, including the compliance of Anti-Money Laundering and Counter-Financing of Terrorism (AML/CFT).

Job Requirement 

• Bachelor’s Degree in Management/Business Administration/Legal/Compliance or other related field.
• At least 1 year(s) and above of working experience in Compliance Department/Audit.
• Experience in a compliance function is preferred, and preferably gained from the banking or financial credit services industry.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Sabbatical leave

職責：

• 就電子設備、組件、電路、半導體和系統提供建議和設計。
• 規定電子產品的生產或安裝方法、材料和品質標準。
• 監督電子產品和系統的生產或安裝工作。
• 建立控制標準和程序，確保電子系統的高效運作和安全。
• 協調和監督現有電子系統和設備的維護和修理。
• 設計和開發訊號處理演算法，透過硬體和軟體實現它們。

要求：

• 精通英語、馬來語和華語。
• 正向的態度，協作心態，較強的人際溝通能力。
• 優秀的書面和口頭溝通能力。
• 適應變化和尋找替代解決方案的能力。
• 批判性思考和解決問題的能力。
• 表現出領導能力。
• 對適用的系統自動化和業務解決方案軟體有豐富的了解。

津貼和福利：

• 全面的員工福利（EPF、SOCSO、EIS 等）
• 事假（年假、病假、住院假等）
• 津貼（醫療保險及索賠）
• 提供培訓。
• 公司旅行。
• 年度獎金。
• 加班費

工作要求

• 商業或相關領域的學士學位/高級文憑/文憑
• 具有至少 2 至 3 年商業分析或相關領域經驗者優先
• 優秀的分析和概念思考能力。
• 出色的文檔編寫能力。
• 有建立詳細報告和進行簡報的經驗者優先
• 具備 Microsoft 應用程式（包括 Word、Excel 和 Outlook）的能力
• 只限馬來西亞人開放

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 開放文化
• 個人發展機會

Key Accountabilities

• Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency
• Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements
• Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and write findings in form of reports
• Ensure that all documents are safely kept and accessible for future reference
• Assist with new releases, and approve all User Acceptance Testing
• Oversee implementation of a new system including data migration
• Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues
• Carry out research on how IT systems are used and suggest ways for systems improvement and efficiency
• Collaborate with the development team to build the design and specification of the permanent fix
• Communicate the cost (if any) and timeline with the customer and follow through to ensure timely delivery
• Test the product to ensure that it meets user requirements, technically well built, and does not impact existing modules before roll-out,
• Upsell and build value for customers by proposing new features or services.

Requirements

• Bachelor's Degree, Post Graduate Diploma, Professional Degree
• Strong skills in working with relational databases
• Strong skills and ability to troubleshoot issues quickly, and find solutions to solving them independently in a timely manner
• Great knowledge of IT processes and willingness to constantly update knowledge
• Ability to multi task, working on more than one issue simultaneously
• Able to carry out tasks with little or no supervision

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance

Job Description: A POS System Technical Support Engineer is responsible for providing technical assistance and support to customers who are using POS (Point of Sale) systems. They ensure the smooth functioning of POS systems by troubleshooting technical issues, offering guidance on system usage, and providing solutions to problems encountered by customers. These professionals serve as a crucial link between customers and the technical team, helping to resolve issues promptly and maintain high levels of customer satisfaction.

Responsibilities:

• Technical Assistance: Provide technical support and assistance to customers experiencing issues with POS systems. This includes troubleshooting hardware and software problems, diagnosing technical issues, and offering solutions.
• Customer Communication: Communicate effectively with customers to understand their technical concerns and provide clear explanations and instructions. Maintain a professional and courteous demeanor while addressing customer inquiries and issues.
• Problem Resolution: Work diligently to identify and resolve technical issues related to POS systems. Utilize problem-solving skills and technical knowledge to offer timely solutions and ensure minimal disruption to customer operations.
• Documentation: Maintain detailed records of customer interactions, technical issues reported, and solutions provided. Document troubleshooting steps and resolutions for future reference and to contribute to knowledge-sharing within the technical support team.
• System Configuration: Assist customers with the configuration and setup of POS systems, including software installation, device integration, and network configuration. Ensure that POS systems are properly configured to meet the specific requirements of each customer.
• Training and Education: Provide training and guidance to customers on how to use POS systems effectively. Conduct training sessions, create instructional materials, and offer ongoing support to ensure that customers are proficient in utilizing the features and functionalities of POS systems.
• Collaboration: Collaborate closely with internal technical teams, including software developers, hardware engineers, and quality assurance personnel, to escalate complex technical issues and coordinate efforts to resolve customer problems efficiently.
• Continuous Improvement: Stay updated on industry trends, new technologies, and advancements in POS systems. Continuously improve technical knowledge and skills through training, self-study, and participation in professional development activities.
• Customer Satisfaction: Strive to exceed customer expectations by delivering exceptional technical support and ensuring that customer needs are met promptly and effectively. Monitor customer satisfaction levels and take proactive measures to address any issues or concerns raised by customers.
  Quality Assurance: Participate in quality assurance activities to ensure the reliability, performance, and security of POS systems. Conduct testing and validation of software updates, patches, and new releases to verify compatibility and stability.

In summary, a POS System Technical Support Engineer plays a vital role in providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with POS systems. They possess a combination of technical expertise, communication skills, and customer service orientation to effectively address the diverse needs of customers in the retail and hospitality industries.
 
 
 
 
 
 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Reward System

主要責任

• 創建技術解決方案的設計以解決業務問題並嘗試新系統的組件以提高效率
• 在工作過程中與客戶和專案負責人聯繫，以確定和評估使用者和業務需求
• 確保文件清晰、準確，其中可能包括業務要求、客戶要求和技術規格等方面，並以報告的形式編寫調查結果
• 確保所有文件均安全保存並可供將來參考
• 協助新版本的發布，並批准所有使用者驗收測試
• 監督新系統的實施，包括資料遷移
• 促進與整體用戶就可能出現的生產問題的狀態進行專業和持續的溝通，並告知他們解決問題的方法
• 研究 IT 系統的使用方式，並提出系統改進和效率的建議
• 與開發團隊合作建構永久修復的設計和規範
• 與客戶溝通成本（如果有）和時間表並跟進以確保及時交付
• 在推出之前測試產品以確保其滿足用戶要求、技術良好且不會影響現有模組，
• 透過提出新功能或服務來追加銷售並為客戶創造價值。

要求

• 學士學位、研究生文憑、專業學位
• 具有使用關聯式資料庫的強大技能
• 較強的技能和快速排除問題的能力，並能及時獨立找到解決方案
• 對 IT 流程有豐富的了解並願意不斷更新知識
• 能夠同時處理多個任務，同時處理多個問題
• 能夠在很少或沒有監督的情況下執行任務

津貼和福利

• 附近的公共交通
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險

職位描述： POS系統技術支援工程師負責為使用POS（銷售點）系統的客戶提供技術協助和支援。他們透過排除技術問題、提供系統使用指導以及為客戶遇到的問題提供解決方案來確保 POS 系統的順利運作。這些專業人員是客戶和技術團隊之間的重要紐帶，有助於及時解決問題並維持高水準的客戶滿意度。

職責：

• 技術援助：為遇到 POS 系統問題的客戶提供技術支援和協助。這包括解決硬體和軟體問題、診斷技術問題以及提供解決方案。
• 客戶溝通：與客戶進行有效溝通，了解他們的技術問題並提供清晰的解釋和說明。在解決客戶詢問和問題時保持專業和禮貌的舉止。
• 問題解決：努力識別和解決與 POS 系統相關的技術問題。利用解決問題的技能和技術知識提供及時的解決方案並確保對客戶營運的干擾最小化。
• 文件：維護客戶互動、報告的技術問題和提供的解決方案的詳細記錄。記錄故障排除步驟和解決方案以供將來參考並促進技術支援團隊內的知識共享。
• 系統配置：協助客戶進行POS系統的配置和設置，包括軟體安裝、設備整合和網路配置。確保正確配置 POS 系統以滿足每個客戶的特定要求。
• 培訓和教育：為客戶提供如何有效使用 POS 系統的培訓和指導。舉辦培訓課程、創建教學材料並提供持續支持，以確保客戶熟練使用 POS 系統的特性和功能。
• 協作：與內部技術團隊（包括軟體開發人員、硬體工程師和品質保證人員）密切協作，將複雜的技術問題升級並協調努力，以高效解決客戶問題。
• 持續改進：隨時了解 POS 系統的產業趨勢、新技術和進步。透過培訓、自學和參加專業發展活動不斷提高技術知識和技能。
• 客戶滿意度：透過提供卓越的技術支援並確保及時有效地滿足客戶需求，努力超越客戶的期望。監控客戶滿意度並採取積極措施解決客戶提出的任何問題或疑慮。
  品質保證：參與品質保證活動，確保 POS 系統的可靠性、性能和安全性。對軟體更新、修補程式和新版本進行測試和驗證，以驗證相容性和穩定性。

總之，POS 系統技術支援工程師在提供技術援助、故障排除以及確保客戶對 POS 系統的滿意度方面發揮著至關重要的作用。他們擁有技術專長、溝通技巧和客戶服務導向的結合，能夠有效滿足零售和酒店業客戶的多樣化需求。

津貼和福利

• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 獎勵系統

• 對產業/業務領域、相關IT功能產品及應用等的概念認知
• 能夠透過多個場景識別和定義需求，以評估真正的業務問題，並隨後與業務和最終用戶驗證任何更新
• 能夠理解、解釋並向業務、最終用戶和技術團隊有效傳達需求和業務場景
• 需要人壽保險經驗
• 需要 Integral Life(Life/Asia) 或其他基於 CSC SMART/400 的申請經驗
• 良好的英語口語和書面能力
• 擁有Integral Life（人壽/亞洲）保險產品表設定經驗為優勢。
• 至少 1 至 4 年相關經驗。

津貼和福利

• 中心位置
• 開放文化

Responsibilities:

• Manage information technology and computer systems.
• Plan, organize, control and evaluate IT and electronic data operations.
• Assist IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
• Design, develop, implement and coordinate systems, policies and procedures.
• Ensure security of data, network access and backup systems.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Determine problematic areas and implement strategic solutions in time.
• Audit systems and assess their outcomes.
• Maintain assets, information security and control structures.
• Handle annual budget and ensure cost effectiveness.

Requirements:

• Proven working experience as an IT support or relevant experience.
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems.
• Expertise in data centre management and data governance.
• Hands-on experience with computer networks, network administration and network installation.
• Ability to manage personnel.
• Possess at least a Bachelor's Degree in Computer Science, MIS or similar field.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

We're currently looking for an experienced System Analyst to join our project team from Hong Kong to work on a banking customer's project in Singapore and Malaysia.

In this role, you will be expected to:

• Liaise with the banking customer and gather user requirement
• Convert the user requirement to technical specification document and determine operational feasibility.
• Assign the development work to developers in Shenzhen
• Perform code review
• Develop software verification plans and quality assurance procedures.
• Perform end-to-end testing before delivery.

Requirements:

• Possess at least a Professional Certificate/ Advance Diploma/ Bachelor's degree in Computer Science/ Software Engineering or equivalent qualification.
• At least 5 years experience in the software engineering role. Working experience in the banking IT solutions field or Forex knowledge will be an added advantage.
• Basic understanding of software architecture, and microservices.
• Programming Language: Java with experience with J2EE based distributed applications (including Multi-Threading, JDBC/JPA, JMS, JAX-WS, REST services, SOAP web services, Java Message Service, Spring, JVM & Garbage collector tuning, etc).
• Database: DB2, Oracle, MySQL
• Language requirement: Proficiency in the Mandarin language is a MUST as this position will be required to communicate with Shenzhen colleagues on a daily basis.

You may also contact us at +603-2276 2929/ 3939 to understand more about the job.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Open culture

我們目前正在尋找一位經驗豐富的系統分析師加入我們的香港專案團隊，負責新加坡和馬來西亞的銀行客戶專案。

在此職位上，您將被期望：

• 與銀行客戶聯絡並收集用戶需求
• 將使用者需求轉化為技術規格文件並確定操作可行性。
• 將開發工作分配給深圳的開發商
• 執行程式碼審查
• 制定軟體驗證計劃和品質保證程序。
• 交付前執行端到端測試。

要求：

• 至少擁有電腦科學/軟體工程專業證書/高級文憑/學士學位或同等資格。
• 至少 5 年軟體工程經驗。銀行 IT 解決方案領域的工作經驗或外匯知識將是一個額外的優勢。
• 對軟體架構和微服務有基本的了解。
• 程式語言： Java，具有基於J2EE 的分散式應用程式的經驗（包括多執行緒、JDBC/JPA、JMS、JAX-WS、REST 服務、SOAP Web 服務、Java 訊息服務、Spring、JVM 和垃圾收集器調優等）。
• 資料庫： DB2、Oracle、MySQL
• 語言要求：必須精通普通話，因為該職位需要每天與深圳同事溝通。

津貼和福利

• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 開放文化