Total 207 Service Consultant job vacancies in The United States of America

Company Overview:

Walden Lighting is the market-leading lighting consultancy firm in Malaysia, we have the first state-of-the-art lighting experience store located in Kuala Lumpur. Lighting has almost nothing to do with fixtures and fittings, is all about creating the right sort of atmosphere.

As the company is expanding, we are looking for enthusiastic, young, and creative people to join us in inspiring more people about the impact of lighting. Also, more career advancement will be offered as the company will be expanding to other states.

You will be handling as a practice lighting consultant, to design and proposal suitable lighting proposals to clients according to their needs. Through our interactive lighting tour, help client to understand better the lighting impact in their house. 

 

Job Responsibilities :

• Responsible for handling the leads and customer inquiries and converting potential clients to customers.
• Design and propose a suitable lighting plan (Training will be provided) 
• Provide professional lighting and ambience advice to clients, and review the lighting plan to best fit their needs. (Training will be provided)
• Achieve the sales target monthly
  Manage customer experience by attending and building interpersonal relationships through lighting tours.
• Willing to learn, and take initiative on the project assigned from superior.
  Be responsible and professional.

Job Requirements:

• AutoCAD and Photoshop
• Persistent in following up and through to completion.
• Excellent presentation and communication skills.
• Project Management Skill and Time management.
• Adaptable & highly flexible with changes

 

* Fresh grads are welcome to apply. Full training will be provided to become a qualified lighting consultant

Perks & Benefits:

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Personal development opportunities

Responsibilities:

• Installs, maintain and repairs Automatic Identication Data Capture equipment,  such as Thermal Transfer Printer(Deskotp, Table-top, Mobile), Handheld Scanner, Mobile Scanner/Terminal, and other related products onsite or offsite.
• Study blueprints, schematics, operator & service manuals, and other specifications to familiarise installation & servicing procedures.
• Setup or oversee installation of equipment according to manufacturer's specifications.
• Operates & demonstrate equipments to End Users
• Perform End User Training upon equipment installations
• Deal with Customers (End User or Engineer) when service or support is required
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

 

Requirements:

• Possess at least DiplomElectronics or equivalent field.
• a Engineering, Those without Diploma but have relevant work experience is encouraged to apply
• Fresh Graduates are encouraged to apply as we provide On-the-Job Training
• Proven work experience as field service technician (if any)
• Basic knowledge on equipment control and troubleshooting methods/skills.
• Excellent analytical and problem solving skills.
• Customer oriented and effective communication skills.
• any related work experience with Thermal Printer or Scanner such as Sato, Zebra, Honeywell, OKI, Epson, Citizen, etc is added advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Car Allowance
• Full Petrol, Toll & Parking Claims
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Open culture
• Personal development opportunities
• Yearly Bonus & Incentives
• Yearly Salary Review

• Diploma or Bachelor's Degree in Mechanical or Electrical Engineering, or a similar field.
• At least 2 years of work experience as a technician or engineer, preferrably in the packaging machinery industry.
• Must have basical Electrical and Mechnical Engineering knowledge.
• Exceptional verbal and written communication abilities to collaborate with several departments.
• High-level of attention to detail.
• Willingness to learn.
• Possesses a valid driver's license.
• Able to travel outstation to perform customer outdoor service duties from time to time.
• Conduct Factory Acceptance Tests before releasing machines to ensure the machine conforms to company quality standards.
• Maintaining and preserving documentation for audit purposes.
• Taking direction and executing on mechanical troubleshooting.
• Receives instructions on specific assignment objectives, complex features, and possible solutions.
• Perform ad hoc tasks from time to time as required by superiors.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Personal development opportunities

#Preferable mandarin speaker, Sabahan and Sarawakian are welcome

Customer Service

• Smile and greet slot players and customers.
•  Provide friendly, courteous and efficient service to the slot prayers and customers.
• Ensure and alert of the comfort and safety of the slot players and customers.
• Assist in the bar counter during the absence of tea lady.
• Buy food for customers when needed.

Cashier

• Responsible for the cage operation and cash in the cage/ cash drawer according to SOP.
• Maintain the cage and keep cash drawer clean and safe.
• Make sure the cash drawer is always locked and not to leave the cage without permission from the Duty Shift in Charge.
• Handle receipts and payments based on Club policies and SOP.
• Count and verify cash amount at beginning of the shift and balance funds at the end of the shift.
• Verify physical loose coins and bundled paper money.
• Handle credit/ debit cards according to SOP.
• Complete cashier gaming forms and reports.

General

• Assist slot players and monitor the players are behaving properly according to house rules.
• Promote gaming programs to the players.
• Ensure all the slot machines are functioning properly and alert to Duty Shift in Charge/ report to technicians if any malfunction and breakdown.
• Attend to minor issues, such as bill jam, etc.
• Wipe and clean slot machines, tables and ensure business premises is always clean and in tidily manner.
• Wear uniform and name tag while on duty in business premises.
• Report any irregularity to the Supervisor/ Duty Shift in Charge.
• Any other duties and responsibilities assigned by the superior.

Perks & Benefits

• Open culture
• Night Shift Allowances
• Bonus & incentives

Job Function

Coordinates between customers and internal department; process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction.

Job Responsibilities

• Deliver excellent customer service and manage needs of customers through phone and emails.
• Coordinate with internal departments to ensure smooth delivery arrangements until customers’ doorsteps.
• Report to Customer Service HOS and (or) Sales Manager.
• Perform office-based administrative duties whenever required by supervisor.
• Be initiatives on resolving issues and concerns of customers, including operational issues, documentations issues, pricing/invoices queries etc.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• To participate NMM company activities (5s, Safety, Environment & Energy, Budget Plan, ISO Documentation, etc) as assigned.

Job Requirements

• Possess Diploma or Degree qualifications or equivalent.
• 2 to 3 years related working experience in manufacturing industry is preferred.

Competency Requirements

• Customer Service skills: attentiveness, empathy, patience and consistency, persuasion, professional telephone manners and communication skills, business writing skills.
• Basic knowledge on Microsoft Office software.
  SAP (added advantage).
• Good attitude, enthusiastic, responsible, trustworthy, ethical and goal focused.

 

Only shortlisted candidates will be notified

Compensation & Benefits

• 5 working days/ week
• Flexible working hours
• WFH on Friday
• Medical outpatient, Optical and Dental coverage (inclusive family members)
• Medical inpatient coverage
• Transport expenses benefit
• Free parking
• Meal allowance
• Motor/Vehicle Interest Subsidy
• House/Property Interest Subsidy
• Japanese Speaker Allowance
• First marriage incentive
• New born allowance
• Public Holiday (all in Malaysia calendar)
• High EPF Employer contribution up to 15%
• Annual salary increment
• 2x Bonus annually based on Performance KPI
• Well Organized Career Advancement Plan

RESPONSIBILITIES:

• Debug, contain and feedback products (Machine, test board, socket, etc.) and services weakness for continuous improvement
• Provide operational and maintenance training to customer to enable our customer to use our product and services effectively and efficiently
• Support customer operational need with regards to our product and services
• Upkeep products and services quality image to our customer
• Highlight to sales and marketing any business opportunity observed and seize the opportunity to turn it into PO working with sales and marketing

REQUIRMENTS:

• Diploma / Advanced Diploma / Higher Graduate Diploma / SKM / DKM Level 4 / DLKM Level 5
• Prefer candidate with 1-2 years of relevant experience in semiconductor industry.
• Good communications skills and a proactive team player
• Proficiency in Chinese written and verbal.

Perks & Benefits

• Annual leave
• Medical leave
• Medical benefit
• EPF/Socso
• Training provided
• Open culture
• Personal development opportunities

工作職能

協調客戶與內部部門之間的關係；處理訂單、準備信件並滿足客戶需求，以確保客戶滿意。

工作職責

• 透過電話和電子郵件提供卓越的客戶服務並管理客戶的需求。
• 與內部部門協調，確保順利安排送貨至客戶上門。
• 向客戶服務 HOS 和（或）銷售經理報告。
• 在主管要求時履行辦公室行政職務。
• 主動解決客戶的問題和疑慮，包括營運問題、文件問題、定價/發票查詢等。
• 透過澄清客戶的投訴來解決產品或服務問題；確定問題的原因；選擇並解釋解決問題的最佳方案；加快修正或調整；跟進以確保解決。
• 根據指定參加 NMM 公司活動（5s、安全、環境與能源、預算計劃、ISO 文件等）。

工作要求

• 擁有文憑或學位資格或同等學歷。
• 有2至3年製造業相關工作經驗者佳。

能力要求

• 客戶服務技能：專注、同理心、耐心和一致性、說服力、專業的電話禮儀和溝通技巧、商務寫作技巧。
• Microsoft Office 軟體的基本知識。
  SAP（附加優勢）。
• 態度良好、熱情、負責、值得信賴、有道德、注重目標。

只有入圍者才會被通知

薪資與福利

• 5個工作天/週
• 彈性的工作時間
• 週五在家辦公
• 門診醫療、眼科和牙科保險（包括家庭成員）
• 醫療住院保險
• 交通費補助
• 免費停車場
• 伙食補貼
• 汽車/車輛利息補貼
• 房屋/物業利息補貼
• 講日語的津貼
• 初婚獎勵
• 新生兒津貼
• 公休日（全部以馬來西亞日曆為準）
• 高 EPF 雇主繳款高達 15%
• 每年加薪
• 根據績效 KPI 每年 2 倍獎金
• 組織良好的職涯發展計劃

職責：

• 調試、遏制、回饋產品（整機、測試板、插座等）和服務弱點，持續改進
• 為客戶提供操作和維護培訓，使我們的客戶能夠有效、有效率地使用我們的產品和服務
• 支持客戶對我們的產品和服務的營運需求
• 維護客戶的產品和服務品質形象
• 向銷售和行銷突出顯示觀察到的任何商機，並抓住機會將其轉化為與銷售和行銷合作的採購訂單

要求：

• 文憑 / 高級文憑 / 高級研究生文憑 / SKM / DKM 4 級 / DLKM 5 級
• 優先考慮具有1-2年半導體行業相關經驗的候選人。
• 良好的溝通能力和積極主動的團隊合作精神
• 熟練中文書面和口語。

津貼和福利

• 年假
• 病假
• 醫療福利
• 公積金/社會保險
• 提供培訓
• 開放文化
• 個人發展機會

Job Description 

• To conduct desk and field investigation for both issuing and merchant acquiring fraud.
• To identify gaps along the processes to minimize fraud risks.
• Review any suspicious applications escalated by any channels and returned to them within the internal Service Level Agreement (SLA).
• Investigate and resolve any fraud cases with comprehensive findings and recommendations.
• Conduct interviews and/or interrogation with customers and staff pertaining to fraud issues.
• Establish an effective and valuable relationship with other financial institutions, non-financial institution, law enforcement agencies and government sectors to combat fraud.
• Conduct fraud awareness trainings to internal customers.
• Conduct site visit and/or field investigation to suspicious merchant / potential new merchant.
• Conduct merchant training as and when required.
• Conduct field investigation on confirmed fraud/collusive merchant or Common Purchase Point (CPP) merchants identified by card brands or issuing banks.
• Conduct post-mortem or review meeting with CAD and business/product owners to minimize the fraud risks.
• To represent the Company in MRMTF meeting and court appearance for fraud cases.
• To conduct joint investigation with industry players as and when required.
• To conduct periodic review on process flow and update the operation manual (where necessary).
• To maintain proper records and audit trails for all work related matters, sources documents, manuals and intellectual assets of the Company, in not to place the Company in any compromising situation.
• To ensure operational processes are in compliant with the card brands & regulatory guidelines.
• To carry out any other duties as assigned and directed by the Management.

 

Job Requirement 

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum eight (8) years’ experience in card / banking fraud investigation experience.
• Excellent team player, results-oriented and able to communicate effectively at all levels.
• Credit card, personal loans and consumer merchandize knowledge.
• Good analytical skill.
• Computer Literate.
• Good communication skills in English and Bahasa Malaysia.
• High integrity and promote mutual self-respect.
• Preferably Managers specializing in Banking/Financial Services or equivalent.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

Job Description 

• To ensure all policies and procedures prepared by Marketing Division are properly reviewed to comply with Bank Negara Guidelines as well as other relevant regulatory bodies.
• To assist Compliance Manager to ensure that the Company is in compliance with the latest laws and regulations.
• To assist in educating staff on compliance issues, and provide regulatory & compliance advice to business unit on-going basis.
• Ensure non-compliance issues are addressed and rectified within department to meet compliance with the regulatory requirement.
• To review and comment on compliance's perspective for document prepared relating to Marketing Division. 

Job Requirement

• Bachelor's Degree in Business Administration, Banking, Finance or other related field.
• A minimum of one (1) year related working experience in compliance/risk management/audit.
• Proficiency in English language, Microsoft Office & Other computer skills. 

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal development opportunities

• Able to highlight legal risks/exposures involved, identify possible breaches and non-compliance under applicable laws and regulations as well internal procedures and policies and offer mitigating solutions.
• Able to draft, negotiate and review legal agreements/ documents to ensure the rights and interests of the Company are well protected from legal perspectives.
• To liaise with business units and external lawyers in relation to litigation/ consumer’s complaints filed at Consumer Tribunal, and to attend Consumer Tribunal hearing on behalf of the Company.
• To provide legal advisory to the business units.
• Conduct research and advise on legal aspects of corporate transactions to the management or relevant business units.
• Assist in management of Panel of Solicitors to ensure effective legal representation in litigation process, relevant corporate exercise and company projects.
• To manage the Contract Management System to ensure all legal documents/ agreements are properly monitored, organized and registered in the system.
• Support the Legal Managers and business units to minimize and manage legal risks prudently.
• Undertake any other duties as assigned by the Legal Managers.

Requirements :

• Bachelors of Law degree – LL.B (Hons).
• Minimum 1 year of working experience in the Legal Department of a Bank or Financial Institution. Candidates from legal practice will also be considered.
• Fresh graduates are encouraged to apply. 
• Understanding of Islamic Financing scheme would be an added advantage.
• Sound legal knowledge of Malaysian law. Good research and analysis skills.
• Legal advisory competency and drafting skills.
• Attention to details and organized.
• Ability to prioritize work and meet tight deadlines.
• Proactive with positive attitude and a good team player. 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

Please review the Job Description and Person Specification for full details of the role. This role can also support any interest in research, development, medical education or special interests that you may have. We strongly believe in creating roles that provide a service but also give you the opportunity to develop your own areas of special interest. There is only so much we can say to you in an advert, so would love to speak to you about this role in more detail.

The successful candidate will work as part of the wider MDT and demonstrate: Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge; A wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service; The ability to manage clinical complexity and uncertainty; Commitment to shared leadership & collaborative working to deliver improvement; The ability to work in aparticipatory way so that shared decision making and conversations around formulation/ diagnosis and ongoing care are a collaborative endeavour with the people who access our service. Please see the Job description/ person specification for more details about this post and the organisation. Wed love you to join our Trust, rated good overall and outstanding for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority. Other key survey results: 70% highlighting flexible working as a key point for satisfaction at work 79% reporting feeling able to make suggestions to improve the work in their team 77% identifying opportunities to show initiative in their roles

A detailed job description and main responsibilities can be found in our job pack which is attached in the supporting documents. Interview Date to be confirmed.

A new clinical pathway has been developed, based on the recommendations of The Cass Review Interim Report, the NHS England interim service specification, and the expertise of many clinicians from across the Northern and Southern Hubs. The service will be delivered by a wide multi-disciplinary team including paediatricians, mental health practitioners, youth workers, nurses, speech and language therapists and occupational therapists. Who patients see will be dependent on the support and care they need. Children and young people will receive an in-depth assessment of their needs, and a care plan will be developed with them and, if needed, those supporting them. Children and youngpeople may be offered a range of care interventions such as therapy, family therapy, physical health support, or mental health support for any identified difficulties they may want help with. The team will also liaise with health professionals in local services nearer to the child or young person. It is expected that the NHS Children and Young Peoples Gender Service will continue to change and evolve as more learning, research and evidence is developed in this area, and therefore we would encourage applications from individuals with a passion for service improvement, audit and research.