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Job Description: A POS System Technical Support Engineer is responsible for providing technical assistance and support to customers who are using POS (Point of Sale) systems. They ensure the smooth functioning of POS systems by troubleshooting technical issues, offering guidance on system usage, and providing solutions to problems encountered by customers. These professionals serve as a crucial link between customers and the technical team, helping to resolve issues promptly and maintain high levels of customer satisfaction.
Responsibilities:
In summary, a POS System Technical Support Engineer plays a vital role in providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with POS systems. They possess a combination of technical expertise, communication skills, and customer service orientation to effectively address the diverse needs of customers in the retail and hospitality industries.
Perks & Benefits
3FS TECHNOLOGY SDN BHD is the leading Point of Sale (POS) company in Malaysia. Our headquarter is situated in Melaka since 2018 and our Branches is situated in Kuala Lumpur since 2021.
In 3FS, we specialized in providing the latest POS system for all sorts of business. Our main mission is to Provide POS and Accounting System with the best quality service and reasonable price to empower enterprises for digitalization and cyberization transformation, realizing the improvement in operation efficiency. With a team of professional and experienced POS experts, we are able to fully understand and fulfill our customers’ requirements. Our customer range includes cafe, tea shop, F&B industry, salon & massage centre, fashion shop, and retail shop. We would prefer a long-term business relationship with our clients, providing high quality point of sales system and offer them the best deal that we could offer.
Plasmax 解決方案有限公司
我們的願景是成為塑膠行業一站式解決方案提供商，被指定為震雄世界級注塑機械和自動化製造商的獨家代理商。作為 3S 中心（銷售、服務、備件）來支援我們的客戶
職責：
要求：
津貼和福利
我們的總部位於：
Our vision is to be the 1stop Solutions provider for plastic industries Appointed as Sole Agent for Chen Hsong world class Injection moulding machineries and automation manufacturer. As 3S Centre (Sales, Services, Spare Parts) to support our customer
Plasmax 解決方案有限公司
我們的願景是成為塑膠行業一站式解決方案提供商，被指定為震雄世界級注塑機械和自動化製造商的獨家代理商。作為 3S 中心（銷售、服務、備件）來支援我們的客戶
職責：
要求：
津貼和福利
我們的總部位於：
Our vision is to be the 1stop Solutions provider for plastic industries Appointed as Sole Agent for Chen Hsong world class Injection moulding machineries and automation manufacturer. As 3S Centre (Sales, Services, Spare Parts) to support our customer
職位描述： POS系統技術支援工程師負責為使用POS（銷售點）系統的客戶提供技術協助和支援。他們透過排除技術問題、提供系統使用指導以及為客戶遇到的問題提供解決方案來確保 POS 系統的順利運作。這些專業人員是客戶和技術團隊之間的重要紐帶，有助於及時解決問題並維持高水準的客戶滿意度。
職責：
總之，POS 系統技術支援工程師在提供技術援助、故障排除以及確保客戶對 POS 系統的滿意度方面發揮著至關重要的作用。他們擁有技術專長、溝通技巧和客戶服務導向的結合，能夠有效滿足零售和酒店業客戶的多樣化需求。
津貼和福利
3FS TECHNOLOGY SDN BHD is the leading Point of Sale (POS) company in Malaysia. Our headquarter is situated in Melaka since 2018 and our Branches is situated in Kuala Lumpur since 2021.
In 3FS, we specialized in providing the latest POS system for all sorts of business. Our main mission is to Provide POS and Accounting System with the best quality service and reasonable price to empower enterprises for digitalization and cyberization transformation, realizing the improvement in operation efficiency. With a team of professional and experienced POS experts, we are able to fully understand and fulfill our customers’ requirements. Our customer range includes cafe, tea shop, F&B industry, salon & massage centre, fashion shop, and retail shop. We would prefer a long-term business relationship with our clients, providing high quality point of sales system and offer them the best deal that we could offer.
This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Zerto helps customers accelerate IT transformation by eliminating the risk and complexity of modernization and cloud adoption. By replacing multiple legacy solutions with a single Cloud Data Management Platform, Zerto is changing the way disaster recovery, data protection and cloud are managed. With enterprise scale, Zerto’s software platform delivers continuous availability for an always-on customer experience while simplifying workload mobility to protect, recover and move applications freely across hybrid and multi-clouds. Zerto is trusted by over 9,000 customers globally and is powering Cloud Data Management and resiliency offerings for Microsoft Azure, IBM Cloud, AWS, and more than 450 cloud services providers.
The Presales Engineer applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives.
Your Key Responsibilities:
Languages:
English (Proficient)
About You:
Additional Skills:
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
SalesJob Level:
Specialist
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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