Total 7 Sales Advisor job vacancies in Customer Service category in Penang

Job Responsibilities:

• Provide necessary support to the Sales Team.
• Respond to customers’ inquiries on Company products.
• Handle the processing of all orders with accuracy and timeliness.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• To undertake other responsibilities as and when assigned from time to time.

Job Requirements:

• Candidate must possess at least SPM,"O" Level.
• Proficient in Microsoft Word and Excel 
• Minimum 3years experience of working experience In the related field is required for this position.  
• Able to work independently and excellent communication skills
• Sense of responsibility to complete task given

Perks & Benefits

• Personal leave
• Personal development opportunities
• Medical

Job Responsibilities:

• Provide necessary support to the Sales Team.
• Respond to customers’ inquiries on Company products.
• Handle the processing of all orders with accuracy and timeliness.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• To undertake other responsibilities as and when assigned from time to time.

Job Requirements:

• Candidate must possess at least SPM,"O" Level.
• Proficient in Microsoft Word and Excel 
• Minimum 3years experience of working experience In the related field is required for this position.  
• Able to work independently and excellent communication skills
• Sense of responsibility to complete task given

Perks & Benefits

• Personal leave
• Personal development opportunities
• Medical

Job Responsibilities:

• Provide necessary support to the Sales Team.
• Respond to customers’ inquiries on Company products.
• Handle the processing of all orders with accuracy and timeliness.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• To undertake other responsibilities as and when assigned from time to time.

Job Requirements:

• Candidate must possess at least SPM,"O" Level.
• Proficient in Microsoft Word and Excel 
• Minimum 3years experience of working experience In the related field is required for this position.  
• Able to work independently and excellent communication skills
• Sense of responsibility to complete task given

Perks & Benefits

• Personal leave
• Personal development opportunities
• Medical

Job Responsibilities:

• To achieve the monthly and yearly sales target as assigned by the management.
• To execute marketing activities as directed by CSU Unit Head/ management.
• To ensure all applications or enquiries are attended in a timely manner and to provide excellent customer service at all times.
• To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.
   

Job Requirements: 

• Bachelor's Degree in Business Administration or any related discipline.
• Experience in Customer Service/ Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
• Computer literate and proficient in Microsoft Office.
• Fluent in conversing in both English and Bahasa Melayu.
• Able to start immediately is an added advantage.
• 6-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
• A strong team player with good etiquette.

• Personal leave
• Personal development opportunities

工作職責：

• 為銷售團隊提供必要的支援。
• 回覆客戶對公司產品的詢問。
• 準確、及時地處理所有訂單。
• 與其他部門合作，確保有效處理銷售、行銷、查詢和交付。
• 承擔不時分配的其他職務。

工作要求：

• 候選人必須至少擁有 SPM、「O」水準。
• 精通 Microsoft Word 和 Excel
• 該職位需要至少 3 年相關領域的工作經驗。
• 能夠獨立工作並且具備優秀的溝通能力
• 完成指定任務的責任感

津貼和福利

• 事假
• 個人發展機會
• 醫療的

Hiring immediately @ Location : Georgetown, Penang

Customer Support - Assistant Sales Advisor (English & Malay) - C1 Level in English       

* We welcome applications from freshers.

   Working Hours: 9 am to 9 pm shift (It will transition to a 24/7 shift in the future)                                                                                                                                                   

• Individuals who can fluently speak and write in Bahasa Malaysia and English (C1 Level)                                      
• Experience in the sales or customer service industry is an added advantage.                                                                                                                   
• Responsibilities include handling customers via calls, emails, and chat                                                                                                                                                                                                                                                                                                                                       

Salary: Basic salary of RM 3800 + Fixed Language allowance of RM 300                                                                                                                                                                                                        

Responsibilities                                                                                                                 

●     Delivering exceptional customer interactions, evaluated through client call quality reports, call audits, and customer satisfaction surveys.                                                                                                                      

●     Offering pre-sales consultative solutions to articulate the features and advantages of the client's products to customers contacting the Retail Contact Centre Sales and Service.                                                                                                                       

●     Accurately recording valid orders and documenting all Saved For Later ("SFL") opportunities.                                                                                                                 

●     Actively selling and providing sales support for products to boost incremental revenue, all while ensuring the highest levels of customer satisfaction survey scores.                                                                                                                     

●     Demonstrating a proficient understanding of all client-supported products, both current and future, evidenced by client call quality reports, call audits, and customer satisfaction survey scores.                                                                                                             

●     Ensuring innovation and quality in every customer interaction.                                                                                                                    

●     Entering all necessary data elements into the internal Online Store and other record-keeping systems following client training and operational procedures.                                                                                                             

●     Maintaining a comprehensive awareness of the client's strengths in the industry.                                                                                                                                                                                                                             

• Minimum of Diploma in any field                                                                                                       

●     Demonstrated business language fluency in Bahasa Melayu and fluency for all Advisors in business English                                                                                                                       

●     Professional working experience dealing with face-to-face or virtual interactions with customers preferred.                                                                                                                       

●     Demonstrated telephone skills, including the ability to use the phone system and to control call direction and duration                                                                                                                      

●     Excellent understanding and knowledge on high technology products and computers and operating systems                                                                                                                       

●     Effective time management strategy including ability to multi-task, prioritize, organize and balance workload                                                                                                                       

●     Excellent judgment and decision-making skills                

Language allowance 300RM Per month

Who we are:

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What you will do:

• Conducts complex preventive maintenance, repair, replacement, installation and commissioning under minimal supervision. 
• Interfaces directly with clients to ensure high levels of satisfaction. 
• Manages assigned work to meet professional and efficient execution of time and customer satisfaction.   
• Submits proposals or quotes for HVAC upgrades or to improve system performance. Supervises quoted works to ensure they are completed on time and within budget.

How you will do it:

• Able to perform safety procedure.
• Perform service, maintenance, review, adjust chiller control parameter and setting.
• Able to calibrate, identify fault and defective and replace chiller part and  component.
• Able to review/analysis chiller operation and history data.
• Perform chiller overhaul, shaft seal replacement, test & commission, Annual Shutdown.
• Generate technical report, presenting the report to customer.  
• Review and critique Connected Equipment reports being submitted by service technicians and senior service technicians.
• Understand Electrical Starters, Chiller Control Panels, Chiller Mechanical System.
• Chiller performance assessment and auditing.
• Variable Speed Drive, OptiView Control Panel, Smart View control panel, Liquid Cooled Solid Stage Starter, Compressor overhaul.

What we look for:

• Must be willing to work in Bayan Lepas, Penang.
• Diploma or Skills Certificate (SKM), preferably in Mechanical, HVAC or Electrical / Electronic Engineering. 
• Preferably more than 5 years working experience as service technician / service engineer to HVAC.
• Self-motivated, hardworking and positive, hunter personality.
• Valid Vocational License (GDL) is an extra advantage.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

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