Total 3 Quality Assurance Executive job vacancies in Quality Assurance / Control category in Kuala Lumpur

As our Assurance Facilitator you’ll play an important role by working closely with our Operational Assurance Manager, and other subject matter experts within the company to coordinate and facilitate assurance-related customer requests.  

Her you’ll be responsible for ensuring seamless communication, compliance, and collaboration between NEXTDC and its customers for all assurance-related engagements.  

• Act as the primary point of contact for customers initiating audit requests, providing clear and timely communication and support throughout the audit process. 
• Coordinate and schedule audit activities, including onsite visits, interviews, document reviews, and access requests, in collaboration with relevant internal stakeholders. 
• Gather and compile the necessary documentation, records, and other evidence requested by customers for audit purposes, ensuring, compliance, accuracy and completeness. 
• Consult with the relevant teams (including Risk and Compliance, Legal, Engineering) to ensure the delivery meets internal and external compliance requirements, including industry standards, regulations, and contractual requirements. 
• Maintain a comprehensive record of all communication with customers, including documentation trail, tracking progress, findings, and action items to ensure timely resolution of issues. 
• Provide regular updates and status reports on progress to internal stakeholders and customers, ensuring effective communication. 
• Collaborate with cross-functional teams, including but not limited to Security, Safety, Facility Operations, Information Technology, Customer Success, Risk and Compliance, and Legal, to address findings, implement corrective actions, and drive continuous improvement.  

Job Description

Role Responsibilities

a. Promote positive safety culture within the organisation.

b. Ensure transparency and promote good governance.

c. Develop talents and strengthen staff’s capability; ensure all staff receive appropriate training.

Functional Duties:

1. Assist Head of Safety in developing and maintaining contacts with authorities, organisations (e.g., CAAM, EASA, and NAA) necessary to ensure the Company’s operations are in compliance with legislative requirements and established principles and standards governing safety and the provisions of the AMO certificate.

2. Regularly review safety objectives and targets with the ADE Part 145 Department for suitability and ensure it is communicated throughout the department.

3. Oversight on maintenance activities is conducted in accordance with applicable regulations and safety standards of the organisation.

4. Oversight on ADE Part 145 Department where applicable on emergency response.

5. Oversight of the ADE Part 145 Department in documenting all safety related policies, planning processes, procedures, programs and records in relevant manuals.

6. Oversight and manage of the ADE Part 145 Department in identifying, reporting, recording, and investigating hazards from all sources.

7. Identify root cause(s) and carry out safety investigation in accordance with its process and procedures.

8. Oversight on ADE Part 145 Department in all risk assessments and formulating mitigation actions for hazards, risk and root causes identified.

9. Investigate ground operation accidents and / or incidents from the safety reporting system involving company properties or personnel, as and when required, with the aim of prevention and/or avoiding recurrence.

10.Perform periodic safety audits to ensure safety standards are being maintained and continually exercised.

11.Perform internal audits for the ADE Part 145 Department to assess the effectiveness of the SMS and identify areas for potential improvement.

12.Follow-up and ensure closing of all findings identified from internal audits

13.Coordinate, conduct and follow up joint regulatory CAAM surveillance inspections periodically, as required.

14.Oversight ADE Part 145 Department in developing Safety Performance Indicators and Targets.

15.Ensure necessary actions are taken by the ADE Part 145 Department to maintain the targets.

16.Oversight ADE Part 145 Department in the development of policies and procedures and provide recommendations for improvement affecting ground operations safety.

17.Oversight ADE Part 145 Department on corrective action identified from investigations.

18.Oversight ADE Part 145 Department management of change process.

19.Oversight the continuous improvement of ADE Part 145 SMS.

20.Oversight SMS training and education for all management and nonmanagement personnel.

21.Conduct SMS Training.

22.Participate in safety related seminars / workshops / conferences when applicable.

23.Ensure safety related matters are communicated and coordinated with the appropriate operational managers.

24.Ensure ADE Part 145 Department disseminate the safety information to management and non-management operational personnel.

Role and Duties:

a. Lead SOPs development and amendment to ensure all SOPs align with organisation objectives and regulatory requirements.

b. Track operating progress and result against annual plan and KPIs/SPIs to ensure targets are met; develop action plans as needed.

c. Lead the identification of innovation and continuous improvement initiative.

Additional or Other Duties:

Assist Head of Safety and perform the day-to-day function of Nominated Deputy without performing change of policy (applies to the QAI assigned as Lead QAI).

ABOUT US
 

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

SALARY RANGE: MYR 3120 - MYR 4680

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to assist and support the Senior Manager, Compliance & Governance and Head of Department, based in Wisma Tune, KL with the following:

Governance:

• Development and Implementation of Governance Framework:
• Establish, maintain and monitor a comprehensive governance framework to ensure transparency, accountability, and ethical conduct across the organization.
• Work closely with the directors on the Board Audit Committee to align governance practices with organizational goals.
• Board Relations:
• Act as a liaison between executive leadership and the board of directors, facilitating effective communication and collaboration.
• Support board meetings, ensuring the timely distribution of materials and documentation.
• Compliance Oversight:
• Monitor changes in relevant laws, regulations, and industry standards to ensure organizational compliance.
• Develop and implement compliance policies, procedures (including charters and terms of references), and training programs.
• Maintain accurate naming, saving, and database management of documents and files.

Compliance:

• Risk Management:
• Identify, assess, and manage risks related to governance and compliance, providing guidance to executive leadership on risk mitigation strategies.
• Implement risk management protocols and processes.
• Foster a culture of integrity and heightened risk awareness throughout the organization.
• Regulatory Compliance:
• Ensure that the organization complies with all applicable laws and regulations, including without limitation adherence to statutory reporting and filings and corporate governance norms and best practices.
• Collaborate with company secretary and legal counsel to interpret and address company secretarial matters, and legal and regulatory requirements.
• Act as point of contact with relevant regulators including engagement to foster good working relationships, where appropriate.
• Internal Investigations:
• Oversee and conduct internal investigations as necessary, ensuring impartiality and adherence to ethical standards.
• Conduct periodic evaluations of internal controls for governance and compliance.
• Assess the effectiveness of controls, ensure their enforcement, and pinpoint potential compliance risks.

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: 

• Demonstrates high professional integrity and accountability.
• Strong analytical and problem-solving skills.
• Independent, self-motivated, and proactive with a strategic mindset.
• Excellent communication and interpersonal skills.
• Ability to influence and collaborate at all levels of the organization.

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in business, law, or a related field; advanced degree or relevant certifications in corporate governance or strategic management.
• Minimum 1 - 4 years of proven experience in governance, risk management, and compliance functions.
• Knowledge of relevant laws, regulations, and industry standards.