Total 379 Public Relations Officer job vacancies in Johor Bahru

CUSTOMER SERVICE CUM DOCUMENTATION OFFICER / EXECUTIVE

Job Description

• Response to customer inquiries e.g. Booking, CRO, Schedule, Free Time application with liner, Request Waiver of Demurrage/Detention & etc.
• Submitting bookings with shipment details to carriers and releasing booking confirmations to customers on a timely basis.
• Monitoring booking to avoid last-minute cancellations and incurred charges.
• Monitoring Export Container Movement.
• Monitoring Export Customs Clearance with the appointed Forwarding Agent (FA).
• Monitoring Shipping Instruction & Original BL from the customer to liner to avoid penalty.
• Monitoring Import FCL shipment.
• Monitoring Import shipment LCL shipment.
• Prepare Monthly Sailing Schedule and provide it to customers.
• Prepare quotations and tender submissions if any.
• Update the shipment details in the designated files.
• Monitoring daily document collection with dispatch together with submission of payment for those cash term liners.

Requirements

• Possess at least a Diploma/Advanced/Higher/Graduate Diploma/Bachelor's Degree/Post Graduate Diploma/Professional Degree in Logistics/Transportation or equivalent. 
• Excellent in effective communication both spoken and written, presentation and analytical skills. 
• Required language(s): Bahasa Malaysia, Mandarin, English
• Required Skills(s): Microsoft Office
• Preferably Junior Executive specialized in Shipping/Logistics/Supply Chain/Freight Forwarding or equivalent. 
• 2 years of working experience in the related field will be an added advantage. 
• Fresh graduates are encouraged to apply. 

Perks & Benefits

• Friendly working environment
• Personal development opportunities
• Company trips

Job Responsibilities

• Conduct comprehensive market research and analysis to identify customer needs, market trends, and competitor strategies.
• Collaborate with cross-functional teams to guide product development, from concept to launch, ensuring alignment with customer needs and business goals.
• Develop and implement go-to-market strategies and product positioning to maximize product potential.
• Monitor product performance metrics, analyze sales data, and generate reports on market trends and competitive analysis.
• Manage the entire product ordering process, including demand forecasting, inventory control, and supplier negotiations.
• Oversee purchase order management, ensuring accuracy, compliance, and timely processing of orders.
• Establish and maintain strong relationships with suppliers, negotiating contracts and terms to secure the best conditions and ensure supply stability.
• Implement and maintain inventory and quality control processes to manage stock levels, ensure product quality, and comply with industry standards.
• Coordinate logistics and distribution strategies, optimizing product availability and minimizing costs.
• Regularly review procurement and supply chain processes for cost reduction and process improvement opportunities.
• Serve as a liaison between customers, suppliers, and internal teams to resolve any product-related issues.
• Prepare and present regular reports to senior management on product performance, inventory status, and supply chain efficiency.

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

客戶服務兼文件官員/執行官

職位描述

• 回覆客戶詢問，例如訂艙、CRO、船期表、班輪自由時間申請、請求豁免滯期費/滯留等。
• 向承運商提交包含貨運詳細資訊的預訂，並及時向客戶發布預訂確認資訊。
• 監控預訂以避免最後一刻取消和產生費用。
• 監控出口貨櫃的移動。
• 透過指定的貨運代理 (FA) 監控出口清關。
• 監控從客戶到班輪的運輸指示和原始提單以避免處罰。
• 監控進口整箱貨件。
• 監控進口貨件拼箱貨件。
• 準備每月的船期表並提供給客戶。
• 準備報價單和投標文件（如果有）。
• 更新指定文件中的貨件詳細資料。
• 監控日常文件收集、發送以及現金定期付款的提交。

要求

• 至少擁有物流/運輸專業文憑/高級/高級/研究生文憑/學士學位/研究生文憑/專業學位或同等學歷。
• 具有出色的有效口頭和書面溝通、演示和分析能力。
• 所需語言：馬來語、華語、英語
• 所需技能：Microsoft Office
• 最好是專門從事運輸/物流/供應鏈/貨運代理或同等專業的初級管理人員。
• 2年相關領域的工作經驗將是額外的優勢。
• 鼓勵應屆畢業生申請。

津貼和福利

• 友善的工作環境
• 個人發展機會
• 公司旅行

Job Responsibilities 

• Investigate and analyze various risk behaviors such as fraud, phishing, account theft, etc., and make correct handling to reduce user losses and improve user satisfaction.
• Continuously monitor user behavior, write investigation reports on identified risk control cases and analyze risk data.
• Continuously identify risk cases, maintain case database and summarize behavioral characteristics through risk management and real-time monitoring.
• Timely discover data anomalies and synchronize relevant departments to avoid losses.
• Experience in anti-fraud/AML related positions is preferred, experience in data analysis is a plus. 
  
  Job Requirements
• Bachelor's degree or above.
• More than 1-year experience in risk investigation and analysis.
• Fluent in spoken and written Mandarin Chinese
• Experience in anti-fraud, anti-money laundering, transaction monitoring, case handling functions in payment institutions, exchanges, banks, and related industries is preferred.
• Strong language communication skills and good written expression skills
• Good at teamwork and cross-departmental collaboration
• Have strong logical thinking ability and data analysis ability, disassemble and analyze data.
• Night shifts are required.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Job Description:
-Complete comprehensive review of incoming customer onboarding documents and ensuring that the application is consistent with company’s policy and customer risk control assessment. 

-Reviewing customer KYC documents by utilizing our validation tools and reputable sources to verify the AML documentation. 

-Perform CDD/EDD on customers to ensure that the AML onboarding process follows our compliance policies and procedures. 

-Follow up pending cases according to our internal SLA. 

-Investigating or screening customers against sanctions, PEP, and adverse media. 

-Delivering high quality service to customers and internal departments ensuring all enquiries are handled in a professional manner and doing necessary escalation if needed. 

-Product or system enhancement for our CDD function and procedures. 

Job Requirements: 

-Proficient English abilities with college degree or above. 

-Be patient, detail-oriented attitude, candidates with strong communication and coordination abilities. 

-Strong team player who can get used to the fast-paced industry easily. 

-This is a 5 working day rotational shift role as we are serving Europe. 

Job Benefits: 

-Excellent growth and advancement opportunities. 

-Employee engagement, recognition, and appreciation programmes. 

-Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available. 

-Comprehensive insurance coverage 

-Festival gifts, Wedding gifts, birthday vouchers, etc. 

-Team Building 

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

工作職責

• 調查分析詐欺、釣魚、帳戶被竊等各類風險行為，並做出正確處理，減少用戶損失，提高用戶滿意度。
• 持續監控使用者行為，對發現的風控案例撰寫調查報告並分析風險資料。
• 透過風險管理和即時監控，持續識別風險案例，維護案例資料庫並總結行為特徵。
• 及時發現數據異常並同步相關部門，避免損失。
• 有反詐欺/反洗錢相關職位經驗者優先，有數據分析經驗者優先。
  
  工作要求
• 本科及以上學歷。
• 1年以上風險調查分析經驗。
• 中文國語口語和書寫流利
• 有支付機構、交易所、銀行及相關產業反詐欺、反洗錢、交易監控、案件處理職能經驗者優先。
• 較強的語言溝通能力及良好的書面表達能力
• 善於團隊合作與跨部門協作
• 具備較強的邏輯思考能力和資料分析能力，對資料進行拆解分析。
• 需要夜班。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 事假
• 個人發展機會

工作職責：

• 透過電話、電子郵件或即時聊天及時回覆客戶詢問，並提供準確的資訊或協助。
• 認真傾聽客戶的疑慮，解決問題，找到適當的解決方案，確保客戶滿意。
• 達到或超過關鍵績效指標 (KPI)，例如呼叫解決時間、客戶滿意度評分、首次通話解決率和遵守時間表。
• 隨時了解產品或服務、公司政策和行業趨勢的最新信息，以便為客戶提供準確且相關的資訊。

工作要求：

• 至少 SPM 畢業生並精通英語和中文。
• 擁有客戶服務經驗，最好有呼叫中心經驗。

工作時間：

• 5.5天，固定早班

津貼和福利

• EPF、SOCSO、阿拉巴馬州

Job Responsibilities:

• Respond promptly to customer inquiries via phone calls, emails, or live chat, and provide accurate information or assistance.
• Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction.
• Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, first call resolution rate, and adherence to schedule.
• Stay updated on product or service offerings, company policies, and industry trends to provide accurate and relevant information to customers.

Job Requirements:

• Minimum SPM graduate and proficient with both English & Chinese languages.
• Possessed experiences in customer service line, preferably in Call Centre.

Working hours:

• 5.5 days, fixed morning shift

Perks & Benefits

• EPF, SOCSO, AL

Your contributions to our joint success:

• Respond to all customers enquires, feedbacks and complaints received through phone calls, web-inquiries, and write-in by working with the respective Head of Department.
• Identify, initiate and co-ordinate corrective actions (internal and external) to eliminate and prevent the cause of defects/non-conformity in service quality system and procedure
• Source for proactive, meticulous, and suitable candidates to sign up for Company’s Mystery Shopper Program
• Analyse, evaluate, record, and report the mystery shoppers’ findings
• Provide administrative support for the company’s purchasing needs.
• Responsible for the preparation and process purchase orders and documents in accordance with company policies and procedures.
• Coordinate with all departments and suppliers in the purchasing scope of work for projects assigned.
• Maintain updated purchasing records/data and pricing in the system.
• Oversee and coordinate repair and maintenance services quotations for both Spa & Gym Equipment to ensure all in working condition at all affiliated facilities and/or designated location
• Any other duties as assigned.

What does it take to be a Customer Relations & Admin Executive

• Ability to work independently and as part of a team
• Strong organisational skills and attention to detail
• Excellent written and communication skills
• Ability to multi-task will be advantageous

Perks you can look forward to

• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits provided
• Career advancement opportunities

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognises your achievements.

Interested candidates are welcome to submit a detailed resume. For more information, please visit us at: www.amorefitness.com

We regret that only shortlisted candidates will be notified.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is responsible and reliable, honest and truthful, and should possess a keen sense of attention to detail.

Responsibilities

· Dust and polish various surfaces and furniture

· Vacuum, sweep, mop floors and empty trash bins.

· Collaborate with the housekeeping team to complete the daily cleaning schedule.

· Restock cleaning supplies in the hand cart.

· Report any issues that require maintenance.

· Perform any other duties assigned by the superior.

Requirements

· 6 days’ work week, rotating shift.

· Working hours: 8 hours per day

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 03 May 2024.

Walk-IN

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

TaF.tc is looking for a detailed and structured Customer Relations Executive who is interested in analysing data, great with customers and familiar with digital technologies. Your role is key in ensuring that payments for products and services are duly collected and recorded in our central database system to ensure full delivery of our services.

Here's What You'll Do Day to Day

• Attend to customer enquiries on how to assess and apply Skillsfuture Credit payments, Post Secondary Education Account (PSEA) as well as credit card payments for TaF.tc products and services.
• Assist to meet customers on every first day of class to assist them on making claims on Skillsfuture credit and PSEA
• Working with the accounts team to ensure that all collected payments are dutifully recorded.

Here's What We Are Looking For

• Strong communication and active listening skills
• Familiar with technology systems and practices
• High level of responsibility and ability to work within tight timelines

Here’s What Is Minimally Required

• Higher Nitec or equivalent and above
• Experience in customer service will be an added advantage
• Able to work on the weekends or on Public Holidays
• Proficient in Microsoft Excel
• Proficient in Chinese/Mandarin will be an added advantage

*Singaporeans & Singapore Permanent Residents ONLY*

Ensure accurate recording, reporting, and analysis of financial transactions

-Book keeping , manage accounts

- Validate invoices

- Tabulate and submission of GST

- Able to learn and manage 2 softwares ( VIVE and MYOB )

- Tax Compliance

- Handle Rebates and Commission

- Establish internal control and procedure

Safety Officer Responsibilities:

• Compile safety programs.
• Practice safe working techniques.
• Implement and maintain health and safety standards.
• Establish a cordial and professional relationship with employees.
• Maintain compliance of all safety regulations.
• Conduct regular staff meetings to share best practice techniques.
• Standardize health and safety in order to remain consistent.
• Identify hazardous waste and disposal of it correctly.
• Promote safety initiatives.
• Compile and maintain relevant registers to ensure compliance.
• Document staff information, minutes of meetings, and reports compiled for management.
• Regularly inspect equipment.

Safety Officer Requirements:

• A bachelor’s degree or an associate degree.
• Valid competency certificates.
• Registration as a Health and Safety Officer.
• Strong communication skills.
• Minimum of 3 years’ experience in this position.
• Proficient in all Microsoft Applications.

Summary

A successful candidate will be working closely with key stakeholders on billing matters.

Description

• Follow up with customers to ensure overdue invoices are resolved and settled promptly
• Work closely with Support Teams (Customer Service, Decam team and Sales team) to investigate and resolve billing disputes, discrepancies relating to outstanding invoices e.g. correct billing parties, purchase orders, service reports and related supporting documents
• Assist in timely month end closing for Accounts Receivable function
• Generate monthly statement of accounts and update AR aging report on a monthly basis
• Provide collection status and action taken to the Management as needed
• Send Letter of Demand, interest charges to customers upon Management request
• Prepare credit note instructions and write-off related documents for Management approval
• Arrange cheque collections and bank deposit
• Perform monthly bank reconciliations
• Assist in interim and year-end stock take
• Perform other ad-hoc duties as assigned

Requirements

• LCCI/CAT or Diploma in accounting
• Minimum 2 years of relevant working experience in a similar role
• Meticulous, pro-active and with good organization skills
• Self-starter with positive attitude, highly motivated, result-oriented, excellent interpersonal and communications skills
• Team player
• Ability to work in a fast paced environment and meet timelines

Responsible for the design and developing of integrated business plans for both Magnum’s and The Wine Gallery’s operations, promoting corporate images as well as market research and business intelligent.

Manages the business development to achieve the common objectives of the Company.

PRIMARY DUTIES AND RESPONSIBILITIES

· Contributing and developing plans and strategies

· Relationship building and networking with existing customers and suppliers

· Conceptualise and provision of business plan

· Organise and manage all given projects

· Undertaking and commissioning research of new business proposals

· Develop communication plan to new target audiences and manage customer relationships

· Compilation and evaluation of market research and product information of local market

· Collect and collate information on imported products and the respective wineries

· Monitoring of competitor activities

· Coordinate sales efforts in accordance with company policy

· Analyses all available management reports and takes appropriate action based on the reports to maximize sales and net profits

· Consultation with Chief Executive to establish sales goals

· Maintain and ensure accurate records of individual sales

REQUIRED SKILLS AND ABILITIES

· Good illustration, analytical and negotiation skills

· Creative, thoughtful, energetic, dynamic and hardworking

· Have initiative, positive attitude and good organisation skills

· Must have excellent writing skills in English

· Possess good communication and interpersonal skills

· Business Awareness & IT literacy

· Well equip with skills in supervising and motivating staff

· Good working knowledge of IT, Excel, e-mail and the ability to keep accurate sales records using a personal computer

· Self-driven and results-oriented

· Excellent interpersonal communication skills and ability to carry out the directives of the Company