Total 2 Planner job vacancies in Shah Alam

Responsible for supply plan activities for all products from 3rd party vendors within the portfolio assigned. Supply planning and prioritizing operations to ensure maximum performance, delivery fulfillment and revenue max-out in line with business performance. Supply planning factors in all aspects related to demand forecast, inventory (wafer / die / wip / FG), logistic and included the components of open and planned customer orders, on hand quantities, On time delivery/cycle time, material MOQ / lead time, safety stock, production leveling and demand chase.

• Function as a key member of platform and business teams providing supply status in relation to overall demand requirement (Forecast / Actual demand / Build Strategy) while facilitating effective communication between supply chain, OSAT (3rd party vendor) manufacturing, customer services, and all related support function.
• OSAT management - Plan and prepare Production Orders (POs) , overseeing all aspects of OSAT management including Work-in-Progress (WIP) movement, material shortages, and backlog resolution, ensuring timely shipping within target ship date / standard cycle time.
• Monitor order fulfillment progress, providing timely feedback and devising contingency plans. Coordinate monthly forecasts with OSAT, ensuring prompt follow-up and negotiation for delivery commitments.
• Analyze inventory, maintain planning parameters master data, and drive improvement in delivery performance metrics
• Conduct inventory analysis, including managing Days of Inventory (DOI), addressing slow-moving and obsolete stock, adjusting order quantities, recommending material substitutions, and depleting inventory.
• Maintain accuracy and integrity of planning parameters master data, ensuring precise reporting within systems, and utilize performance metrics to drive improvement in delivery performance, including On-Time Delivery (OTD), Supplier OTD, Cycle Time, and B2B transaction statistics and revenue.
• Attend operations meetings, ensure alignment with company goals, support internal projects, and uphold compliance with policies and regulations

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Customer Service & Planner (3 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave
• Employee Referral Program (ERP) program

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam.