Total 3 Operations Supervisor job vacancies in Others category in Penang

Job Descriptions : -

• Ensure all areas within our business premises and the slot machines are in good orderly and working conditions at least 15 minutes before shift starts and during the whole duration of shift.
• Report duty at least 30 minutes before shift starts for daily opening in the event if you are Duty Shift in Charge.
• Supervise gaming operations and personnel in an assigned area according to the Standard Operating Procedures (SOP).
• Ensure that each station is covered by sufficient floor staff in each shift.
• Brief the floor staff on new rules and gaming programs.
• Issue opening and additional float to the cashier according to SOP.
• Monitor all cash, credit/ debit cards transactions carried out by the cashier according to SOP.
• Attend to machines payout request made by the customers and reset machines for next games.
• Ensure and verify machines before payment is made to the customers according to SOP.
• Do daily closing and make sure all records are recorded correctly and tally with physical cash.
• Ensure money in drawer is safely kept by the cashier at the optimum level according to SOP.
• Report machines malfunction to the technicians and brief next Duty Shift in Charge to follow up until such malfunction is solved in an efficient manner.
• Ensure the premises is clean and in tidily manner at all times.
• Ensure the electricity is switched off (except for the designated area and where power points are required to be switched on after operating hours) before leaving the property.
• Ensure the alarm system is activated and all doors are locked before leaving the property.
• Assigned keys must be kept properly according to the Company’s policies.
• Explain the house rules and games rules to customers.
• Attend to customers complaints in an efficient and courteous manner and report the complaints to the superior.
• Report if found any irregularity to the superior immediately.
• Any other duties and responsibilities assigned by the superior, Executive/ Manager.

Perks & Benefits

• Personal leave
• Open culture
• Public holiday
• Medical Insurance
• Panel Clinic
• Salary is negotiable

工作介紹 ： -

• 在輪班開始前至少 15 分鐘以及整個輪班期間，確保我們營業場所內的所有區域和老虎機處於良好秩序和工作狀態。
• 如果您是值班負責人，則每天上班前至少在輪班開始前 30 分鐘報到。
• 根據標準作業程序 (SOP) 監督指定區域的博彩運作和人員。
• 確保每個班次都有足夠的地面工作人員覆蓋每個站點。
• 向場內工作人員介紹新規則和遊戲計劃。
• 根據 SOP 向收銀員發出開倉和追加浮動金額。
• 根據 SOP 監控收銀員進行的所有現金、信用卡/金融卡交易。
• 關注客戶提出的機器支付請求並為下一場比賽重置機器。
• 在根據 SOP 向客戶付款之前，請確保並驗證機器。
• 進行每日結帳並確保所有記錄均正確記錄並與實體現金相符。
• 確保收銀員根據 SOP 將抽屜中的錢安全保存在最佳水平。
• 向技術人員報告機器故障，並通報下一個值班負責人進行跟進，直到以有效的方式解決此類故障。
• 確保場所隨時乾淨整潔。
• 離開住宿前，請確保電源已關閉（指定區域以及需要在營業時間後開啟電源點的地方除外）。
• 離開飯店之前，請確保警報系統已啟動且所有門均已上鎖。
• 分配的鑰匙必須依照公司政策妥善保管。
• 向顧客解釋房屋規則和遊戲規則。
• 以有效率、有禮貌的方式處理客戶投訴，並將投訴向上級報告。
• 發現異常情況立即向上級報告。
• 上級、主管/經理指派的任何其他職責和責任。

津貼和福利

• 事假
• 開放文化
• 國定假日
• 醫療保險
• 專家小組診所
• 薪資面議

Pulau Pinang (Penang), Malaysia

Job Family Group:

Downstream Supply Chain

Worker Type:

Regular

Posting Start Date:

Business unit:

Downstream

Experience Level:

Early Careers

Job Description:

Where do you fit In?

As Terminal Operations Supervisor you will take the lead to ensure compliance with all the relevant standards and regulations both internal and external.

You will monitor and support terminals with a Terminal Automation System (TAS), Reliability &- Integrity (R&I) plan, Asset Management Plan (AMP), and Standard Operating Procedure (SOP). To provide relief coverage to terminal operations during the shortage of manpower and support the execution of a project.

What’s the role? 

• Conduct business under Shell’s Statement of General Business Principles.
• Assist the Terminal Manager in ensuring that there is an effective implementation of the company’s Business Controls Framework. This requires adherence to company policies, standards, guidelines, and systems (procedures).
• Involved and participated in achieving KPI targets. This includes prompt collation, preparation, and submission of all reportorial requirements to monitor agreed KPIs.
• Involved, participated, and complied with the defined Business Continuity Plan/Disaster Recovery Plan to avoid disruptions in depot operations.
• Responsible for all maintenance management activities in the Terminal including but not exclusive to Routine maintenance, Gantry, Terminal Operations, Firefighting Equipment, Tanks, Jetty, Pipelines, Electrical, Pumps, Pressure Relief Valve/Temperature Relief Valve (PRV/TRV), Hoses, Surveillance.
• Responsible for the day-to-day execution of maintenance work, generally managed through a computerized maintenance management system (GSAP PM).
• Maintain HSSE critical equipment and ensure optimum working conditions.
• Involved in the implementation and maintenance of the T&S Management Systems (examples: Terminal Operations Manuals, Local Operating Procedures, HSSE Management System, Emergency Response Plan, Oil Spill Contingency Plan, Asset Integrity Process Safety Manual, etc.).
• Involved in obtaining the allocation of the necessary funds and business approval, construction and decommissioning of assets, and project performance reviews during yearly budget exercises.
• Assist the Terminal Manager in ensuring that key issues in the terminal operations (using the Risk Matrix) are identified and that action plans are developed.
• Involved in terminal initiatives/programs and their implementation. This may be on HSSE, Road Transport, GSAP, Distribution-Global Asset Management Excellence, Finance, People, etc.
• Responsible for verifying and monitoring preventive maintenance execution at the Terminal. To ensure proper and timely execution of the Reliability and Integrity (R&I) program, including Tank, Jetty and Pipeline Integrity Program. (TIP, JIP, and PIP).
• To be part of the terminal Firefighting, emergency response/oil spill management team and shall participate in the required training/drills.
• Support and participate in all audits/reviews of the terminal.
• Support and supervise all engineering projects in the terminal, including those initiated by Engineering.
• Participate in all regular HSSE meetings and ensure the integrity of documents.
• Supervise terminal operators in day-to-day work as well as provide training as and when required.
• Maintain HSSE critical equipment and ensure optimum working conditions.
• Become & maintain a certified Shore Officer which involves:
• Coordinating with the Ship representative and Terminal regarding any change in the discharge and/or loading plan.
• Ensuring that all shore operations sections of the ship-to-shore checklist (SSSCL) is accomplished according to procedures and following HSSE standards as an accredited shore officer.
• Ensuring safe discharge and loading operations at the terminal and jetties.
• Maintaining and making available recommended and intrinsically safe telecommunications equipment for use during the entire duration of the product receiving and loading activities.

What do we need from you?

• As the business environment is challenging and dynamic, individual needs to be resilient, adaptable, and open to changes and challenges.
• Strong communication and interpersonal skills
• Self-starter, with a strong desire to learn new skills.
• Diploma or bachelor’s degree, experience in maintenance chemical or fuel handling
• Ability to build effective relationships with broad multi-disciplinary teams and external stakeholders.
• With at least 3 to 4 years of experience with Fuel and Terminal experience

Company Description

Shell has been a partner in powering Malaysia’s progress since 1891 when we established our first depot in the Straits Settlements. Today, we are an integrated energy company comprising Upstream, Downstream, Integrated Gas and New Energies, Projects & Technology, and Shell Business Operations. Shell Malaysia aims to be the leading energy player in the country, powering Malaysia’s future with cleaner, innovative, and competitive energy solutions.

Ø Upstream

For more than a century, Shell has been operating and we continue to extract and deliver oil and gas efficiently, profitably, and in environmentally friendly and socially responsible ways to meet evolving customer needs and the growing energy demand.

Ø Downstream

With over 950 service stations, Shell has the leading market share in the fuels retailing business in Malaysia. In Malaysia, we make and sell more than 600 different lubricants for the automotive sector, heavy-duty transport, food processing, and power generation. We are the lubricants market leader in Sabah and Sarawak.

Ø Integrated Gas, Renewables and Energy Solutions

Shell set out its Powering Progress strategy, which we aim to deliver through our three business pillars of Growth, Transition, and Upstream. The Growth Pillar includes our Marketing and Renewables & Energy Solutions businesses and focuses on working with our customers to accelerate the transition to net-zero emissions. One of our achievements, Sarawak onshore: the World’s first commercial GTL plant (SMDS)

Ø Project & Technology

As P&T, we exist to make the delivery of Shell’s strategy and the growth of our company possible. P&T works collaboratively and in an integrated way with its business partners, to deliver value for our customers, and for Shell.

An Innovative Place to Work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently

An Inclusive & Progressive Place to Work                                               

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

Ø We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

Ø We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

Ø We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity

A Rewarding Place to Work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.