Junior System Support / 初級系統支援
Contract
Fresh/Entry Level
3 weeks ago
工作總結該角色涉及各種職責,包括但不限於:透過公司 CRM 準確快速地記錄、分配和/或升級支援請求透過遠端應用程式、電話和電子郵件提供客戶支持需要時現場支援軟硬體測試端對端系統安裝最終用戶培訓輪流值班後的支持工作要求候選人必須至少擁有電腦科學/資訊科技領域的文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位或同等學歷。所需語言:馬來語和英語。普通話將是一個額外的優勢。所需技能:MySQL、Microsoft Office、PHP、基本的...
工作總結
該角色涉及各種職責,包括但不限於:
- 透過公司 CRM 準確快速地記錄、分配和/或升級支援請求
- 透過遠端應用程式、電話和電子郵件提供客戶支持
- 需要時現場支援
- 軟硬體測試
- 端對端系統安裝
最終用戶培訓 - 輪流值班後的支持
工作要求
- 候選人必須至少擁有電腦科學/資訊科技領域的文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位或同等學歷。
- 所需語言:馬來語和英語。普通話將是一個額外的優勢。
- 所需技能:MySQL、Microsoft Office、PHP、
基本的伺服器、工作站和基本的技術故障排除技能是額外的優勢。 - 熟練或熟悉作業系統(Windows、Linux)設定、診斷和基本使用者操作。
- 最好是電腦科學/資訊科技或同等專業的入門專業。
- 必須有責任感,良好的溝通能力
- 擁有自己的交通是一個額外的優勢。
- 鼓勵應屆畢業生申請
- 職缺:2
Gross Synergy is a leading provider of point of sales(POS) system solutions that add value for consumers, merchants and acquirers. Our products include Headquarter Inventory Management System, Customer Loyalty Program, Point of Sales, Warehouse Management System and software integration to many of retailing device such as barcode printer, price check terminal and handheld terminal.
Headquartered in Malaysia, Gross Synergy maintains an installed base of more than 100 throughout the whole country since 1992. Together, these terminals and application conduct more than millions of transactions every year.
OUR COMMITMENT.
To equipped and prepare the local industry with systems that are able to penetrate the international level so as to be on par with the competitive global IT niche. strategic needs of the economy.
To provide comprehensive and cost-effective solutions to meet the rising demands and strategic needs of the economy.
To uphold the company's integrity by providing quality, state-of-art tools and services Total commitment to Research and Development and to pursue new technologies and services to the fast, constant changing and emerging economy.
OUR OBJECTIVES
To provide quality, comprehensive and effective solutions to our customers.
To ensure our customers receive the best hardware and software support all the time
To empower our employees with skills to perform and satisfy our customers to the fullest. To develop a dependable & functional business solution for the retail industry.
Why join us?
We practise a vibrant & energetic office culture. We cultivate a learning culture within the company to improve each of our staff's knowledge. We provide opportunities for career advancement within the company.