Total 130 IT Auditor job vacancies in Johor Bahru

Job Responsibilities:

• Technical Support and Troubleshooting: Provide technical support, including diagnosing, troubleshooting, and resolving hardware, software, and network issues.

• System and Network Administration: Maintain the IT infrastructure, including servers, networks, and workstations, ensuring optimal performance and security.

• Software and Hardware Maintenance: Responsible for the installation, configuration, updating, and procurement of software applications and hardware devices, as well as the renewal of licenses

• Security Control: Responsible for IT security controls, including ERP permission management.

• User Training: Responsible for providing IT-related training to enhance staff skills and proficiency

• Microsoft Products: Explore the extensive features of Microsoft 365 products such as Teams and Power Automate, collaborating with internal users to optimize daily tasks and automate workflows

Requirements:

• Possess Certificate / Diploma / Bachelor's Degree in Computer Science/Information Technology or any equivalent.
• At least 2 Year(s) of working experience in a similar role is required.
• Required language(s): Bahasa Malaysia, English, Mandarin.
• Strong knowledge of computer hardware, software, and networks
• Experience with Microsoft 365 product such as Teams, Power Automate would be an added advantage
• Good communication, Responsible and strong problem-solving skills.
• Team Player and able to work independently.

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

工作職責：

• 技術支援和故障排除：提供技術支持，包括診斷、故障排除和解決硬體、軟體和網路問題。

• 系統和網路管理：維護 IT 基礎設施，包括伺服器、網路和工作站，確保最佳效能和安全性。

• 軟硬體維護：負責軟體應用程式和硬體設備的安裝、配置、更新和採購，以及許可證的續訂

• 安全控制：負責IT安全控制，包含ERP權限管理。

• 使用者培訓：負責提供IT相關培訓，提升員工技能與熟練度

• Microsoft 產品：探索 Teams 和 Power Automate 等 Microsoft 365 產品的廣泛功能，與內部使用者合作優化日常任務並自動化工作流程

要求：

• 擁有電腦科學/資訊科技證書/文憑/學士學位或任何同等學歷。
• 需要至少 2 年類似職位的工作經驗。
• 所需語言：馬來語、英語、華語。
• 對電腦硬體、軟體和網路有豐富的了解
• 使用 Microsoft 365 產品（例如 Teams、Power Automate）的經驗將是一個額外優勢
• 良好的溝通能力、責任感和較強的解決問題的能力。
• 團隊合作精神，能夠獨立工作。

津貼和福利

• 佣金和獎金
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會

Job Responsibilities: 

• Provide level 1 onsite IT support services to internal users 
• Provide level 1 office computers and desktop applications support for office and remote employees 
• Execute employee on-boarding and off-boarding procedures, including account and equipment setup and decommissioning. 
• Corporate with System and Network team for Level 2 support case troubleshooting IT assets management according relate policy and guidelines 
• Maintain and monitor computer room equipment's and facilities

Job Requirements:

• English ability Familiar with Microsoft365 solutions and MS Teams collaboration tools Proficient in Windows/Mac OS system operation and hardware maintenance 
• Basic knowledge about network troubleshooting such as ping, telnet etc. 
• Basic knowledge about Window AD, Windows Server, Azure AD and UEM solutions, such as MS EUCM/SCCM, VMware Workspace One, etc. 
• Excellent service awareness, able to do a good job in user satisfaction management, and improve user IT service experience and user satisfaction 
• ITIL certification preferred, with experience in IT technical support for multinational companies.

Perks & Benefits

1. Nearby public transport
2. Central location
3. Flexible working hours
4. Casual dress code
5. Free snacks / Happy hours
6. Regular team activities

Job Responsibilities: 

-Provide level 1 onsite IT support services to internal users 
-Provide level 1 office computers and desktop applications support for office and remote employees 
-Execute employee on-boarding and off-boarding procedures, including account and equipment setup and decommissioning. 
-Corporate with System and Network team for Level 2 support case troubleshooting IT assets management according relate policy and guidelines 
-Maintain and monitor computer room equipment's and facilities

Job Requirements
-good English ability Familiar with Microsoft365 solutions and MS Teams collaboration tools Proficient in Windows/Mac OS system operation and hardware maintenance 
-Basic knowledge about network troubleshooting such as ping, telnet etc. 
-Basic knowledge about Window AD, Windows Server, Azure AD and UEM solutions, such as MS EUCM/SCCM, VMware Workspace One, etc. 
-Excellent service awareness, able to do a good job in user satisfaction management, and improve user IT service experience and user satisfaction 
-ITIL certification preferred, with experience in IT technical support for multinational companies.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

The trainee must be knowledgeable professional who us develop, integrate, and maximize the value of IT systems. He/she will provide strategic advice, troubleshoot technical issues, and offer expertise in areas such as hardware, software, networks, and project management.

Specific Responsibilities:

1. Understand customer requirements and business objectives.

2. Provide strategic advice on using technology to achieve goals.

3. Manage IT initiatives and collaborate with in-house technical staff.

4. Design IT systems and networks ensuring the right architecture and functionality.

5. Support new technology implementation.

6. Train users in new and existing IT systems.

7. Provide assistance with technical issues.

8.Revise existing systems and suggest improvements.

9. Produce reports

Technical Skills and Competencies:

1. Client assesment and Project management

2. Excellent communication and presentation skills

3. Diagnostic test and Troubleshoot hardware,software and network problems

4. Customer service

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,400

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Responsibilities

• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs)
• Follow through the escalation process as necessary
• Track and manage all incidents to closure within Service Level Agreements (SLAs)
• Provide administrative support to ensure smooth day-to-day operations
• Perform data management and documentation duties to ensure accuracy of records
• Generate and prepare reports
• Source for viable vendors and request for quotations
• Liaise with internal and external stakeholders on projects to ensure timely delivery
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking
• Design and implement automation solutions
• Support ad-hoc duties and projects as assigned

Requirements

• Candidates must possess at least a Diploma with 1 year IT related working experience
• Willingness and capacity to learn new skills and technology
• Excellent verbal and written communication skills
• Meticulous, excellent record keeping and documentation skills
• Good customer service skills
• Positive working attitude
• Some background in IT will be an added advantage

Others

• Kaki Bukit
• 8.30am-5.30pm/9.30am-6.30pm

JOB SUMMARY:

Candidate will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Resolve issues that occur outside work hours whenever needed.
3. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years and above
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones
• Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to work effectively in multi-cultural environment
• Ability to deal with ambiguity, negotiation, unorganized situation
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Continuous self-learning and self-initiating
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected
• A team player with determination to drive to excel
• Excellent customer service skills
• Self-motivated with a strong drive to succeed

JOB SUMMARY:

Candidate will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Resolve issues that occur outside work hours whenever needed.
3. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 1-2 years.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones
• Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to work effectively in multi-cultural environment
• Ability to deal with ambiguity, negotiation, unorganized situation
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Continuous self-learning and self-initiating
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected
• A team player with determination to drive to excel
• Excellent customer service skills
• Self-motivated with a strong drive to succeed

JOB SUMMARY:

Candidate will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Resolve issues that occur outside work hours whenever needed.
3. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years and above
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones
• Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to work effectively in multi-cultural environment
• Ability to deal with ambiguity, negotiation, unorganized situation
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Continuous self-learning and self-initiating
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected
• A team player with determination to drive to excel
• Excellent customer service skills
• Self-motivated with a strong drive to succeed

JOB SUMMARY:

Candidate will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Resolve issues that occur outside work hours whenever needed.
3. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 1-2 years.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones
• Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to work effectively in multi-cultural environment
• Ability to deal with ambiguity, negotiation, unorganized situation
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Continuous self-learning and self-initiating
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected
• A team player with determination to drive to excel
• Excellent customer service skills
• Self-motivated with a strong drive to succeed

Overview:

We are seeking a highly skilled and experienced IT professional to join our team as a Team Lead IT Engineer. The successful candidate will be responsible for overseeing the infrastructure architecture, system performance, and overall operational environment for both on-premise and cloud computing platforms. This role requires strong technical expertise, leadership capabilities, and a commitment to delivering high-quality support services to our clients.

Key Responsibilities:

• Support infrastructure architecture, resource planning, and system performance for on-premise infrastructure and cloud computing platforms.
• Lead the development of application infrastructure reference architecture and system integration practices.
• Serve as the primary point of contact for the Infrastructure team regarding operational support for systems-related matters.
• Diagnose and troubleshoot technical issues, including OS, Databases, Application Services, and network configuration.
• Manage both on-premise and Cloud infrastructure services to support application systems environments, collaborating closely with the application team.
• Escalate unresolved issues to appropriate internal teams or external vendors as needed.
• Record system incident events, including causes and resolutions, and prepare incident reports.
• Drive Architecture Review and Governance Process to ensure smooth and sustainable operations.
• Provide application support, responding promptly and professionally to user inquiries and requests for assistance.
• Assist users with application configuration and setup, escalating complex issues to the development or other technical teams when necessary.
• Document and track all support requests and resolutions in a ticketing system.
• Manage day-to-day team operations, including task assignments, setting priorities, and coordinating team members' efforts to ensure efficient and effective support delivery.
• Evaluate the performance of individual team members and provide coaching and feedback to help them improve.
• Monitor and manage SLAs, ensuring that support requests and incidents are resolved within established timelines.
• Participate in infrastructure deployment projects, such as installation, configuration, and testing of new hardware, software, or network components.
• Act as a liaison between the IT support team and vendors, Oracle team, etc.
• Handle team-related administrative tasks, such as scheduling team shifts and resource allocation.
• Schedule and organize team meetings, including regular status updates and review meetings, knowledge-sharing sessions.
• Prepare and deliver monthly reports to customers and other requested documents.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years of experience in IT infrastructure management, with at least 2 years in a leadership or supervisory role.
• Strong technical expertise in infrastructure architecture, system performance management, and troubleshooting.
• Experience with both on-premise and cloud infrastructure services, including OCI, AWS, Azure, or Google Cloud Platform.
• Solid understanding of operating systems, databases, application services, and network configuration.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and vendors.
• Proven leadership abilities, including the ability to motivate and mentor team members.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively in a remote team environment.
• Certification in relevant technologies (e.g., AWS Certified Solutions Architect, Microsoft Certified Azure Administrator) is a plus.

Note to Applicants:

Please note that only candidates selected for an interview will be contacted. We appreciate the time and effort you have put into your application and thank you for considering this opportunity with us.

The primary purpose of the position of IT Systems Analyst is to analyse, design, and enhance the Eurokars Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organisation.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Perform any other duties as directed by Section Head and Management

Experience

• Diploma/Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP

• Good web programming skills such as Javascript, HTML5, CSS3, JQuery, Bootstrap, Rest, JSON and XML

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions

• Knowledge and experience on Automotive Industry business process and application systems

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders are preferred

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

A glimpse of what you’ll do:

• Perform routine monitoring and resolve basic issues according to Standard Operating Procedures (SOPs).
• Follow through the escalation process as necessary.
• Track and manage all incidents to closure within Service Level Agreements (SLAs).
• Provide administrative support to ensure smooth day-to-day operations.
• Perform data management and documentation duties to ensure accuracy of records.
• Generate and prepare reports.
• Source for viable vendors and request for quotations.
• Liaise with internal and external stakeholders on projects to ensure timely delivery.
• Identify opportunities for the automation of day-to-day operational processes such as data collection and tracking.
• Design and implement automation solutions.
• Support ad-hoc duties and projects as assigned

What you’ll need:

• Diploma in Computer Science or equivalent, polytechnic graduates are welcome to apply, but they must have at least 1 year of IT experience in similar field.
• Willingness and capacity to learn new skills and technology.
• Excellent verbal and written communication skills.
• Meticulous, excellent record keeping and documentation skills.
• Good customer service skills.
• Positive working attitude.
• Some background in IT will be an added advantage

Interested applicants: kindly submit your resume to joelle.tam@bgc-group.com

JOB RESPONSIBILITIES

1. Management, monitoring and installation of systems and infrastructure
2. Set up new user IT accounts and related matters
3. Key liaison with external vendors for installation and maintenance of hardware and software
4. Liaise with vendors for problem solution
5. Installation, configuration, testing and maintenance of operating system, application software and system management tools
6. Ensure the highest level of systems and infrastructure availability and operational
7. Maintain security, back up and redundancy strategies
8. Document application or system problems and resolution for future reference
9. Provide technical support to service issues and request from staff
10. Practical hands-on experience in Network Devices, Firewall, VPN and Wireless technology
11. Administration in Windows Servers and MS Office 365
12. Anti-virus, backup and recovery solution
13. Troubleshooting PC and Network related problems

REQUIRED COMPETENCIES

1. Ensures Accountability – holding self accountable to meet commitments and deadlines.
2. Excellent knowledge of PC hardware, Server maintenance and Network administration.
3. Knowledge of SQL, PHP, VB and web server administration
4. Preferably with web management knowledge