Total 7 IT Analyst job vacancies in Information Technology category in Petaling Jaya

Job Scope/Responsibilities: 

•  Do the overall support related to IT on day-to-day business operation.
•  Educating end users in applications functionality, preparing, and providing training sessions on need basis
•  Hardware/Software troubleshooting and resolve basic network problems.
• Replacement of hardware parts if required.
• Perform OS installations and basic computer configuration.
• Monitoring and supporting network infrastructure such internet, wifi, LAN, WAN, routers, and switches/hub in the organization.
• Reviewing program specifications and requirements to determine implementation steps and sequencing.
• Identifying technical design for assigned areas of projects
• Modifying and writing program code as needed
• Suggesting technical design for new or revised applications or modules
• Modifying or writing program code as needed, testing applications
• Conducting user acceptance tests and providing respective documentation
• Making recommendations on programming standards and procedures
• Managing websites includes planning, implementing, managing, monitoring, and upgrading the organization's website.

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Strong understanding in principles of OOP
• Knowledge in Front-end programming software such as HTML, CSS, Bootstrap, JavaScript (vanilla JS, jQuery, ES6), Angular, and React
• Knowledge in Back-end software such as PHP, Java, Python, Node.js, Ruby, Sass

• Understanding in WordPress Framework and architecture

• Ability to troubleshoot website issues in a fast-paced environment.
• Practical knowledge of RDBMS and SQL
• Must possess skills in one of Adobe's ranges of creative suites. 
• Advantages for knowledge on Oracle Database. 
• Knowledge in installation and troubleshooting of hardware/software, network configuration and smartphone.
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
• Practical knowledge of SDLC

• Understanding principles of OOD

• Knowledge in Microsoft Office Products (Word,Excel,PowerPoint)
• Experience in the Banking System is encouraged.

Perks & Benefits

• Employee equity
• Central location
• Personal leave
• Personal development opportunities

JOB RESPONSIBILITIES:

• Perform proactive monitoring for security log events for customers in 24x7 mode. (Splunk, SIEM, TrendMicro (EDR/IPS/etc) and others 3rd Party software).
• Escalate validated and confirmed incidents to designated incident response team.
• Notify Client of incident and required mitigation works.
• Fine-tune SIEM rules to reduce false positive and remove false negatives / analysis and response to previously unknown hardware and software vulnerabilities.
• Collect global threat intelligence and internal threats then inject actions based on analysis and recommendation.
• Provide advisories and threat intelligence based on new trends, threats, emerging campaigns, malicious attacks, hacker group.
• Proactively research and monitor security information to identify potential threats that may impact the organisation.
• Develop and distribute information and alerts on required corrective actions to the organisation.
• Learn new attack patterns, actively participate in security forums.
• Understand the structure and the meaning of logs from different log sources such as FW, IDS, Windows DC, Cisco appliances, AV and antimalware software, email security etc.
• Perform threat intel research.
• Ability to run and understand Sandbox Static Analysis.
• Track and update incidents and requests based on client’s updates and analysis results.
• Investigating, documenting, and reporting on any information security (InfoSec) issues as well as emerging trends.
• Assist the Level 2 with monthly and ad-hoc reporting - responsible for completing statistical and status reports, as well as providing fast and timely responses.
• Perform as an escalation point for all incidents relating to potential security.
• This position required to work on shift by rotation.

Perks & Benefits

• Regular team activities
• Company trips
• Medical insurance
• Free snacks / Happy hours
• Nearby public transport
• Personal leave
• Open culture
• Personal development opportunities
• Misc allowances

工作職責：

• 以 24x7 模式對客戶的安全性日誌事件進行主動監控。 （Splunk、SIEM、TrendMicro（EDR/IPS/等）及其他第 3 方軟體）。
• 將經過驗證和確認的事件回報給指定的事件回應團隊。
• 通知客戶有關事件和所需的緩解工作。
• 微調 SIEM 規則，以減少誤報並消除誤報/對先前未知的硬體和軟體漏洞的分析和回應。
• 收集全球威脅情報和內部威脅，然後根據分析和建議採取行動。
• 根據新趨勢、威脅、新興活動、惡意攻擊、駭客組織提供建議和威脅情報。
• 主動研究和監控安全訊息，以識別可能影響組織的潛在威脅。
• 制定並向組織分發有關所需糾正措施的資訊和警報。
• 學習新的攻擊模式，積極參與安全論壇。
• 了解來自不同日誌來源（例如 FW、IDS、Windows DC、思科裝置、AV 和反惡意軟體、電子郵件安全性等）的日誌的結構和意義。
• 進行威脅情報研究。
• 能夠運作和理解沙箱靜態分析。
• 根據客戶的更新和分析結果追蹤和更新事件和請求。
• 調查、記錄和報告任何資訊安全 (InfoSec) 問題以及新興趨勢。
• 協助 2 級進行每月和臨時報告 - 負責完成統計和狀態報告，並提供快速、及時的回應。
• 作為與潛在安全相關的所有事件的升級點。
• 該職位要求實施輪班制。

津貼和福利

• 定期團隊活動
• 公司旅行
• 醫療保險
• 免費小吃/歡樂時光
• 附近的公共交通
• 事假
• 開放文化
• 個人發展機會
• 雜項津貼

工作範圍/職責：

• 做好日常業務運作中與IT相關的整體支援。
• 對最終用戶進行應用程式功能方面的教育，根據需要準備和提供培訓課程
• 硬體/軟體故障排除並解決基本網路問題。
• 如有需要，更換硬體零件。
• 執行作業系統安裝和基本電腦配置。
• 監控和支援組織中的網路基礎設施，例如網際網路、wifi、LAN、WAN、路由器和交換器/集線器。
• 審查計劃規範和要求以確定實施步驟和順序。
• 確定專案指定領域的技術設計
• 根據需要修改和編寫程式碼
• 為新的或修訂的應用程式或模組提供技術設計建議
• 根據需要修改或編寫程式碼，測試應用程式
• 進行使用者驗收測試並提供相應的文檔
• 就編程標準和程序提出建議
• 管理網站包括規劃、實施、管理、監控和升級組織的網站。

工作要求：

• 候選人必須至少擁有學士學位、研究生文憑、專業學位、電腦科學/資訊科技或同等學歷。
• 對 OOP 原理有深刻的理解
• 了解前端程式設計軟體，例如 HTML、CSS、Bootstrap、JavaScript（vanilla JS、jQuery、ES6）、Angular 和 React
• 了解 PHP、Java、Python、Node.js、Ruby、Sass 等後端軟體

• 了解 WordPress 框架和架構

• 能夠在快節奏的環境中解決網站問題。
• RDBMS 和 SQL 的實用知識
• 必須具備 Adobe 創意套件系列之一的技能。
• 了解 Oracle 資料庫的優勢。
• 了解硬體/軟體、網路配置和智慧型手機的安裝和故障排除。
• 熟悉 LAN/WAN 網路、TCP/IP 協定和網路技術
• SDLC的實用知識

• 理解 OOD 的原理

• Microsoft Office 產品知識（Word、Excel、PowerPoint）
• 鼓勵具有銀行系統經驗。

津貼和福利

• 員工股權
• 中心位置
• 事假
• 個人發展機會

Network Operation Center (NOC) Analyst - Internship

• Proactively monitor and troubleshoot :
  - systems operations
  - systems problems
  - network outages
  - software issues
• Respond to alarms and alerts from network tools
• Responds to incidents submitted by customers and internal staff via phone call / email / WhatsApp
• Creates and reports tickets for events and incidents
• Provide timely response to all incidents, outages and performance alerts - ISP
• Notify customer and third-party service providers of issues, outages and remediation status
• Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact
• Determines and categorize the severity of an incident and depending on the circumstances take immediate action to restore service or escalate as appropriate
• Perform basic systems testing and operational tasks - 1st & 1.5 level
• Conducts specific procedures to proactively check the health and welfare of the applications / network equipment
• Gathers the incident history and preserve it for later use
• Perform and generate analysis report based on customer / ISP requests
• Generate monthly report for Operational Review Meeting with customers
• Support technical teams in 24 x 7 environment operational environments with high uptime requirements.
• Work with internal and external technical and service teams to create and/or update knowledge base articles

Security Operation Center (SOC) Analyst - Internship

• Perform proactive monitoring for security log events in 24x7 mode. (Splunk, SIEM, TrendMicro (EDR/IPS/etc) and others 3rd Party software)
• Escalate validated and confirmed incidents to designated incident response team.
• Notify Client of incident and required mitigation works.
• Fine-tune SIEM rules to reduce false positive and remove false negatives / analysis and response to previously unknown hardware and software vulnerabilities.
• Collect global threat intelligence and internal threats then inject actions based on analysis and recommendation.
• Provide advisories and threat intelligence based on new trends, threats, emerging campaigns, malicious attacks, hacker group.
• Proactively research and monitor security information to identify potential threats that may impact the organisation.
• Develop and distribute information and alerts on required corrective actions to the organisation.
• Assist the Level 1 or Level 2 with monthly and ad-hoc reporting - responsible for completing statistical and status reports, as well as providing fast and timely responses.
• Support technical teams in 24 x 7 environment operational environments with high uptime requirements.

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Open culture
• Personal development opportunities

安全營運中心 (SOC) 分析師 - 實習

• 以 24x7 模式對安全性日誌事件進行主動監控。 （Splunk、SIEM、TrendMicro（EDR/IPS/等）及其他第 3 方軟體）
• 將經過驗證和確認的事件回報給指定的事件回應團隊。
• 通知客戶有關事件和所需的緩解工作。
• 微調 SIEM 規則，以減少誤報並消除誤報/對先前未知的硬體和軟體漏洞的分析和回應。
• 收集全球威脅情報和內部威脅，然後根據分析和建議採取行動。
• 根據新趨勢、威脅、新興活動、惡意攻擊、駭客組織提供建議和威脅情報。
• 主動研究和監控安全訊息，以識別可能影響組織的潛在威脅。
• 制定並向組織分發有關所需糾正措施的資訊和警報。
• 協助 1 級或 2 級進行每月和臨時報告 - 負責完成統計和狀態報告，並提供快速、及時的回應。
• 在具有高正常運作時間要求的 24 x 7 環境營運環境中為技術團隊提供支援。

網路營運中心 (NOC) 分析師 - 實習

• 主動監控和排除故障：
  - 系統操作
  - 系統問題
  - 網路中斷
  - 軟體問題
• 響應網路工具的警報和警報
• 透過電話/電子郵件/WhatsApp 回覆客戶和內部員工提交的事件
• 建立並報告活動和事件的票證
• 對所有事件、中斷和性能警報提供及時響應 - ISP
• 通知客戶和第三方服務提供者問題、中斷和補救狀態
• 根據客戶業務要求、組織政策和營運影響來識別、確定事件並確定事件的優先級
• 確定事件的嚴重性並對其進行分類，並根據具體情況立即採取措施恢復服務或酌情升級
• 執行基本系統測試和操作任務 - 1 級和 1.5 級
• 執行特定程序以主動檢查應用程式/網路設備的健康狀況和福利
• 收集事件歷史記錄並保存以供以後使用
• 根據客戶/ISP 請求執行並產生分析報告
• 為與客戶舉行的營運審查會議產生每月報告
• 在具有高正常運作時間要求的 24 x 7 環境營運環境中為技術團隊提供支援。
• 與內部和外部技術和服務團隊合作創建和/或更新知識庫文章

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 開放文化
• 個人發展機會

Job Descriptions:

• Responsible for supporting and configuring technical problems related to network infrastructure.
• Designing network infrastructure topology.
• Analyzing, designing, and implementing new network solutions to improve the efficiency of networks for business processes.
• Writing script to analyze data and perform specific data queries by using standard Excel.