Total 19 Health Care Provider.html job vacancies in Kuala Lumpur

Job Description:

· To develop & implement product training materials and program, (offline/ online) for internal & external audiences

· Provide expert advice and consultation on nutrition, wellness, and our products to our audiences.

· To assist to prepare marketing materal for product brief description on the health functions.

· Handle for product write up for marketing use 

· Actively engage in company marketing events, activities, roadshows and programme.

· Able to handle the product registration in Malaysia through Ministry of Health. 

Requirements:

· Bachelor's Degree in Nutrition and Dietetics/ Biomedical/ Food Science 

· Graduates with 2-3 years of experience in a similar role, preferably in nutraceutical or health supplement industries is an advantage. 

· Excellent communication and interpersonal skills

· Strong analytical and problem-solving skills

· Ability to work independently and as part of a team

· Willingness to travel as required.

· Must possess own transport.

· Well-versed in English, Bahasa & Mandarin (speaking and writing)

· Copywriting skills in Mandarin and English 

· Positive working attitude with a good learning spirit

· Being able to start work immediately or on short notice is an added advantage

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Day Care Assistance / Teacher (preferably Chinese speaking)

安親助教/ 教師

職責：

• 為小學生提供優質的課業輔導
• 提供功課輔導
• 提供補習
• 兒童管理（小學生）
• 活動的規劃
• 確保環境的清潔和整潔
• 兒童輔導

工作期望：

• 為學生創造良好的學習環境
• 創意教學與學習
• 良好的兒童管理
• 完成與訂正功課
• 學生學業進步
• 改善兒童安全
• 與同事保持良好的互動

要求：

• 擁有Diploma / Degree 文憑
• 有類似工作經驗者優先
• 良好的團隊意識
• 管理能力、溝通能力佳
• 教學能力、活動規劃能力好
• 較高的責任感
• 喜歡小孩
• 喜歡挑戰新事物
• 通曉華語

工作地點：Bandar Sri Damansara

工作時間：星期一至五

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 定期團隊活動
• 公司旅行
• 事假
• 個人發展機會

工作職責：

· 依照ISO9001、14001:2015和45001:2018的要求實施、運作和維護HSE管理系統審核。

· 負責工作場所環境、職業安全與健康事務的總體規劃、實施。

· 確保現場所有員工/工人遵守並遵守安全工作實務。

· 確保所有員工和分包商的工人在工作現場工作時使用合適的個人防護裝備 (PPE)。

· 執行並準備每日現場安全檢查表。

· 不時對新工人/分包商工人進行安全計畫（安全入職/工具箱會議等）。

· 監控現場普工活動的日常安全。

· 檢查現場使用的工地機械和設備，確保符合工程現場安全要求。

· 調查、分析、提出建議並維護事件/事故或工作危險的報告，以確定原因並提出預防措施。

· 確保工作現場有安全標誌、急救箱、消防設備和充足的安全材料。

· 準備安全工人時間表並將其提交給專案經理。

· 驗證所有法律要求和當局檢查是否已滿足並依照計畫中的規定進行。

· 根據馬來西亞 DOSH 要求維護、執行和加強安全相關事宜。

· 促進、建立和實施健康和安全程序，並提高員工的意識。組織安全衛生委員會會議。

· 進行風險評估，調查事件和事故的原因，並報告調查結果。對所有安全相關主題進行培訓。

· 在緊急情況下領導和協調緊急應變小組 (ERT) 或急救小組。

· 編制、分析和維護工作場所事故、職業病和職業中毒事件的統計資料。

· 準備與健康和安全相關的各種報告、文件和表格。

· 確保根據監管要求維護和儲存文件。

· 履行指定的其他與安全和健康相關的職責。

· 協助並向專案經理報告有關現場安全、健康和環境事務的問題。

· 成為團隊合作者，積極主動地促進工作場所的安全、健康和環境問題。

· 透過會議、培訓和其他溝通會議，持續向計畫人員提供安全與健康意識。

· 分配但不限於上述的任何其他職責。

工作要求：

· 最好是職業安全與健康綠皮書/學位持有者或同等學歷/與職業健康與安全相關的文憑或 NIOSH 認證。

· 該職位需要至少 5 年高層住宅建築工作經驗。

· 流利的英語和馬來語口頭和書面溝通能力。

· 熟悉法律要求以及良好的環境、安全和健康實踐

· 撰寫健康與安全報告和政策的經驗。

· 必須在 DOSH 下註冊職業安全與衛生辦公室。

· 如有需要，與地方當局聯絡。

· 必須以自我為導向，具備較強的領導能力和人際溝通能力。

· 所需語言：馬來語、國語、粵語、英語，因為這些是建築工地使用的語言。

· 自我激勵、組織良好、積極主動。

· 良好的解決問題和溝通能力。

· 能夠在壓力和緊張的時間安排下工作。

· 積極主動的態度，能夠同時處理多項任務，並在時間驅動的環境中茁壯成長

· 具備獨立工作和團隊合作的能力

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 開放文化

Job Responsibilities:

·       Implementation, Operation, and maintenance of audit of HSE Management System in compliance with ISO9001 and 14001:2015 and 45001:2018.

·       Responsible for overall planning, implementation of the Environment, Occupational Safety and Health matters within workplaces.

·       Ensure the safe working practices are observed and complied with by all staff/workers at the site.

·       Ensure that all staff and subcontractors’ workers are using suitable Personal Protective Equipment (PPE) while working at the worksite.

·       Carry out and prepare the daily site Safety Inspection Checklist.

·       Carry out safety programs (Safety induction/toolbox meeting, etc.) new workers/subcontractors’ workers from time to time.

·       Monitor the daily safety of general workers’ activities at site.

·       Inspect the worksite machinery and equipment which are being utilized at the site to ensure compliance with the project site safety requirements.

·       To investigate, analyze, make recommendation, and maintain reports of incidents/accidents or work hazards, to determine causes and propose preventive measures. 

·       Ensure safety signage, first aid kit, firefighting equipment and adequate supply of safety materials are available at the worksite.

·       Prepare and submit the safety workers time sheet to the Project Manager.

·       Verify that all legal requirements and inspections by authorities are met and carried out as specified in the plan.

·       Maintain, enforce, and enhance safety-related matters in accordance with DOSH Malaysia requirements.

·       Promote, establish, and implement health and safety procedures, and raise awareness among employees. Organize safety and health committee meetings.

·       Conduct risk assessments, investigate the causes of incidents and accidents, and report findings. Conduct training on all safety-related topics.

·       Lead and coordinate Emergency Response Teams (ERT) or First Aid teams during emergencies.

·       Compile, analyze, and maintain statistics on workplace accidents, occupational diseases, and incidents caused by occupational poisoning.

·       Prepare various reports, documentations, and forms related to health and safety.

·       Ensure documents are maintained and stored accordingly to regulatory requirements.

·       Perform other safety and health-related duties as assigned.

·       Assist and report to the Project Manager on issues pertaining to the site safety, health, and environmental matters.

·       To be a team player and proactive in promoting safety, health, and environmental matters at the workplace.

·       Continuously provide awareness on safety & health to project personnel through meetings, training, and other communication sessions.

·       Any other duties as assigned but not limited to the above.

Job Requirements:

·       Preferably a Green Book / Degree holder in Occupational Safety and Health or equivalent / Diploma or NIOSH Certification related to Occupational Health and Safety.

·       At least 5 Years of working experience on high rise residential construction is required for this position.

·       Fluent verbal and written communication skills in the English, Bahasa Malaysia.

·       Good knowledge in legal requirements and good environmental, safety and health Practices

·       Experience in writing reports and policies for health and safety.

·       Registered OSH Office under DOSH is a pre-requisite.

·       Liaise with local authorities if needed.

·       Must be self-oriented with strong leadership and interpersonal skills.

·       Required language(s): Bahasa Malaysia, Mandarin, Cantonese, English as these are the language used in the construction site.

·       Self-motivated, well organized, and proactive. 

·       Good problem-solving and communication skills. 

·       Ability to work under pressure and under tight schedule. 

·       Initiative-taking attitude with the ability to multitask and thrive in a timeline-driven environment

·       Ability to work independently as well as part of a team

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Open culture

Position Overview: We are seeking a dedicated Customer Service Officer to join our team and oversee the day-to-day shift allocation for external staff, ensuring timely and efficient matching of staff to client requirements. The successful candidate will utilize Sandwai | Home and Disability Care Software for staff allocation and bookings, maintain communication with nurses and clients, and address any complaints or concerns promptly. Additionally, the Customer Service Officer will participate in operations meetings to provide updates on Bureau and Home Care status and work towards achieving set targets by management.

Key Responsibilities:

· Allocate shifts to external staff in a timely manner, based on client requests and requirements.

· Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software.

· Liaise with nurses and clients regularly to ensure proper staff allocation and address any concerns or requests.

· Notify clients and staff of shift confirmations and ensure effective communication of information to colleagues and management.

· Monitor and address complaints or concerns raised by field staff and clients, escalating to management when necessary.

· Ensure external staff receive their rosters accurately in the system, especially when multiple clients require service within an allocated timeframe.

· Prepare and send report to relevant team/department before end of shift.

· Participate in operations meetings to provide updates on Bureau and Home Care status and contribute to achieving set targets.

· Undertake any other tasks that may arise from time to time, supporting the overall efficiency and effectiveness of the customer service team.

Qualifications:

· Diploma or Bachelor's degree in any field.

· Proven experience in customer service, Experience in a medical or healthcare-related industry will be an advantage but not neccessary.

· Basic computer knowledge. Knowledge of Sandwai or other Allocation software is an advantage.

· Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.

· Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.

· Ability to work collaboratively with colleagues and stakeholders at all levels of the organization.

· Flexibility to adapt to changing priorities and requirements.

· Empathetic and patient demeanor, with a genuine desire to support both staff and clients.

Benefits:

· Competitive salary commensurate with experience.

· Ongoing training and professional development opportunities.

· Collaborative and supportive work environment.

Working Hours:

· 24 HRS (Shift On Rotation).

If you are passionate about providing exceptional customer service and making a positive impact in the medical field, we encourage you to apply for this rewarding opportunity. Join our team and help us fulfill our mission of improving healthcare delivery and patient outcomes.
 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

職位描述

職責和責任

• 負責公司日常辦公室相關事務
• 能夠透過MYOB軟體學習和處理全套會計。
• 能夠處理日常會計工作（包括發票、付款、銀行對帳等）
• 能夠處理人力資源行政工作（例如薪資包括法定供款、維持出席、年假、處理員工索賠收據等）
• 協助招募活動（包括員工終止和離職面談、薪資和福利、培訓和學習以及其他人力資源活動）。
• 管理收入和支出帳戶。
• 根據財務狀況追蹤公司的財務狀況。
• 確保將所有相關文件正確填寫到相應的文件中。
• 協助行政任務。
• 管理客戶和供應商的帳單。
• 啟動並管理公司軟體（如MYOB、HR2000、VENUS等）
• 能夠與我們的高階管理人員打交道並合作。
• 管理層不時分配的任何其他臨時職責。

技能和態度

• 良好的團隊合作精神，按時間表或時間表工作。
• 優秀的英語口語及其他語言溝通能力和抗壓性。
• 良好的人際溝通能力和人員管理技能，能夠與外部（現場）員工和客戶建立工作關係。
• 展示電腦系統知識。
• 準確的數據輸入技能（字母和數字）。
• 獨立且良好的溝通者。
• 有組織且細緻。
• 具有強烈的責任感、緊迫感和紀律。

要求

• 可以立即開始
• 願意前往武吉加里爾地區
• 願意學習
• 請向我們提供您更新的履歷和準確的電話號碼，以便我們更方便地與您聯繫

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 事假
• 開放文化
• 個人發展機會

Job Description 

Duties & Responsibilities

• Responsible for the company day-to-day office related matters
• Able to learn and handle full set of accounting via MYOB software.
• Able to handle day-to-day accounting works (including invoicing, payments, bank reconciliation and etc.)
• Able to handle HR administrative works (eg. Payroll include statutory contribution, maintaining attendance, annual leave, handling staff’s claims receipt and etc.)
• To assist in recruitment activities (including termination & exit interview of staff, compensation & benefits, training & learning as well as other HR activities).
• Managing income and expenditure accounts.
• Keeping track on the company’s finances based on financial status.
• Ensuring proper filling of all relevant documents into respective files.
•  To assist with Administrative tasks.
• Managing client’s and supplier’s billing.
•  Initiating and managing the company’s software such as MYOB, HR2000, VENUS & etc.)
• Able to deal and work with our Top Management.
• Any other ad-hoc duties assigned by the Management from time to time.

Skills and Attitude

• Good team player and work to timeline or schedule.
• Excellent oral English and other language communication skills and ability to work under pressure.
• Good interpersonal skills and people management skills, with ability to build working relationship with external (field) staff and clients.
• Demonstrated knowledge of computer systems.
• Accurate data entry skills (alpha and numeric).
• Independent & Good communicator.
• Organized & Meticulous.
• Possess a strong sense of responsibility, urgency and discipline.

Requirement

• Can starts immediately
• Willing to travel Bukit Jalil area
• Willing to learn
• Please provide us your updated resume and accurate phone number to easier for us to contact you

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

Day Care Assistance / Teacher (preferably Chinese speaking) 

安亲助教 / 教师 

职责： 

• 为小学生提供优质的课业辅导 
• 提供功课辅导 
• 提供补习 
• 儿童管理（小学生） 
• 活动的策划 
• 确保环境的清洁和整洁 
• 儿童辅导 

工作期望： 

• 为学生创造良好的学习环境 
• 创意教学与学习 
• 良好的儿童管理 
• 完成与订正功课 
• 学生学业进步 
• 改善儿童安全 
• 与同事保持良好的互动 

要求： 

• 拥有 Diploma / Degree 文凭 
• 有类似工作经验者优先 
• 良好的团队意识 
• 管理能力、沟通能力佳 
• 教学能力、活动策划能力好 
• 较高的责任感 
• 喜欢小孩 
• 喜欢挑战新事物 
• 通晓华语 

工作地点：Bandar Sri Damansara

工作时间：星期一至五

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities
• Company trips
• Personal leave
• Personal development opportunities

職位概述：我們正在尋找一名專門的客戶服務官加入我們的團隊，負責監督外部員工的日常輪班分配，確保員工及時有效地滿足客戶的要求。成功的候選人將使用 Sandwai |用於人員分配和預訂的家庭和殘疾人護理軟體，與護士和客戶保持溝通，並及時解決任何投訴或疑慮。此外，客戶服務官將參加營運會議，提供部門和家庭護理狀態的最新訊息，並努力實現管理層設定的目標。

主要責任：

· 根據客戶要求和要求，及時為外部員工分配班次。

· 使用 Sandwai | 維護員工可用性、名冊請求和輪班分配的準確記錄家庭和殘疾人護理軟體。

· 定期與護理人員和客戶聯絡，以確保適當的人員分配並解決任何疑慮或要求。

· 通知客戶和員工輪班確認，並確保與同事和管理階層有效溝通訊息。

· 監控並解決現場工作人員和客戶提出的投訴或疑慮，必要時上報給管理階層。

· 確保外部員工在系統中準確接收他們的名冊，特別是當多個客戶在分配的時間範圍內需要服務時。

· 在輪班結束前準備並向相關團隊/部門發送報告。

· 參加營運會議，提供局和家庭護理狀況的最新信息，並為實現既定目標做出貢獻。

· 承擔不時出現的任何其他任務，支援客戶服務團隊的整體效率和有效性。

資格：

· 任何領域的文憑或學士學位。

· 擁有豐富的客戶服務經驗，醫療或保健相關行業的經驗將是一個優勢，但不是必需的。

· 基本的電腦知識。了解 Sandwai 或其他分配軟體是一個優勢。

· 優秀的口頭和書面溝通能力，能夠清晰有效地傳達複雜訊息。

· 強大的組織能力和對細節的關注，能夠在快節奏的環境中管理多項任務和優先事項。

· 能夠與組織各級的同事和利害關係人協作。

· 靈活地適應不斷變化的優先事項和要求。

· 具有同理心和耐心，真誠地希望支持員工和顧客。

好處：

· 與經驗相稱的具競爭力的薪資。

· 持續培訓和專業發展機會。

· 協作和支持性的工作環境。

工作時間：

· 24 HRS（輪班換檔）。

如果您熱衷於提供卓越的客戶服務並在醫療領域產生正面影響，我們鼓勵您申請這個獎勵機會。加入我們的團隊，幫助我們履行改善醫療服務和病患治療結果的使命。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 事假
• 開放文化
• 個人發展機會

Job Summary:

Join us as a Customer Service Representative and be a key player in delivering exceptional support to our clients. Your role involves addressing customer inquiries and resolving concerns through various channels like phone calls, email, and chat.

Key Responsibilities:

• Communicate and explain basic information to customers.
• Resolve customer concerns with active listening and effective problem-solving.
• Interact with customers via phone, live chat, and email.
• Provide excellent support across all communication channels.
• Identify customer needs and offer strategic solutions.
• Ensure first contact resolution and collaborate with internal teams.
• Provide feedback for workflow and customer experience improvement.
• Deliver superior services, building lasting customer relationships.
• Translate documents and handle client complaints.
• Support the team and management as needed.

Requirements:

• Native Chinese speaker with strong English communication skills.
• Minimum qualification: Diploma or higher in any field.
• Fresh graduates with strong interpersonal skills are welcome.
• Effective time management and a proactive attitude.
• Ability to multitask and tailor responses to customer needs.
• Strong communication skills and empathy.
• Comfortable with computers and quick to learn new systems.
  
  
  If you're passionate about customer service, apply now to be part of our team!

Perks & Benefits

• Comprehensive Staff benefit (EPF, SOCSO, EIS etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Job Description:

• Directly report to the Section Head of the Contact Centre Department (CCD) on the overall operation of the Contact Centre.
• Review operation performance & provide new action/planning on a monthly & yearly basis.
• Ensure the operation complies with internal policy and guidelines as well as BNM requirements.
• Ensure staffs meet individual KRA and contribute to the department’s overall KRA.
• Manage, review, and take corrective action as per PDCA (Plan, Do, Check, Action) cycle with respect to the performance and operation of the Section.
• Develop and execute training modules for credit assessment and look into staff training and development.
• Recruit, train & supervise subordinates in multitasking operations & flexible working hours/days.
• Report on operation performance.
• Identify operation constraints & possible action plans.
• Career development for staff.
• Feedback/Complaint management.

Requirement: 

• Possess at least Bachelor's Degree or equivalent professional qualification.
• Minimum 5 years of direct experience in Contact Centre operation with at least 3 years experience in Management level exposure.
• Candidates from Financial Service/Banking sector background will be added advantage. 
• Leadership characteristics and excellent interpersonal skills.
• Fluent communication skills in English and Malay.
• Strong analytical skills and ability to work under pressure.
• Manage to work in a team environment.
• The successful candidate will be based at the Bangsar office.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

We are looking for a Customer Care Agent that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Job Responsibilities:

Handle calls and email enquiries.

Record all call information.

Provide proper advise to caller by explaining procedures & providing information.

Coordinate with working partners to assist caller when needed.

• Follow up promptly and / or escalate cases to supervisor.

Job Requirements:

Degree / Diploma / Cert / SPM holder with good command of English and Bahasa Malaysia. Mandarin and Tamil will be added advantage.

Previous experience in a customer support role (Inbound & Outbound call)

Strong phone and verbal communication skills along with active listening.

Customer focus and adaptability to different personality types.

Ability to multi-task, set priorities and manage time effectively.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

The Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.

The Health Representative should be proficient at planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships with assigned territory customers. The Health Representative identifies and prioritizes Pfizer opportunities through understanding customers’ business and strategic imperatives.  The Health Representative is responsible for developing and executing an effective sales planning for Channel and HCPs

 The Health Representative is responsible for supporting their customers with their designated portfolio within a defined geographical territory that includes both metro and regional areas.

JOB DESCRIPTION

• Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights. 
• Effectively builds rapport and relationships with customers across virtual and F2F environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively (e.g., Veeva Engage, Zoom, WebEx, Microsoft Office) as well as adapts quickly to new/beta tools (e.g., digital triage app) for successful customer engagement; leverages analytics to assist with developing insights and next best action plans
• Compliantly engage key customers to grow business and drive product demand by proactively providing education that, in colleague’s judgment, best meet HCP and patients’ needs 
• Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behaviour/close sales) and leverages customer priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources 

• Maintain an in-depth of market knowledge, products and disease states that enable meaningful dialogue with key stakeholders to build credibility and add value when calling on providers. 
• Deliver relevant, targeted messaging compliantly utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behaviour/close sales) and proactively provide insights for the development of new and innovative approved product messaging and resources. 
• Responsible for strategic deployment of Pfizer resources to support HCP (e.g. patient education, adherence resources); work effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Medical) and technical solutions (e.g., content recommendation RTE) into call planning​; collaborate effectively with other Customer-Facing (CF) colleagues
• Present contract terms where appropriate, proactively answer on-label questions; proactively introduce customers to future state Pfizer Pro with access to appropriate targeted content.  
• Collaborate effectively and compliantly with cross-functional colleagues, including Medical, Market Access, Marketing to address customer inquiries and advance Pfizer objectives. Able to connect rapidly with appropriate SMEs to address customer inquiries. 
• Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities calls effectively; and bring insights from customer surveys to leadership to improve model. ​ 

QUALIFICATIONS 

• Bachelor’s Degree, preferred Science and Health background
• Minimum 3 years of pharmaceutical sales experience is preferred
• Have a history of promotional or sales success, territory management skills, effective communications skills, as well as demonstrated teamwork, leadership ability and accountability 
• Valid driver’s license and a driving record in compliance with company standards 

 PREFERRED QUALIFICATIONS 

• Several years pharmaceutical, biotech, sales, or relevant experience 
• Must live within the territory 
• Experience with therapeutic area and products associated with this role
• Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations) 
• Develop comprehensive territory/customer plans to drive achievement of desired objectives. 
• Strategically overcome obstacles to gain access to difficult to see health care providers and customers. 
• Cultivate relationships with KOLs; build lasting relationships with top priority customers 
• Assess needs of target physicians, address needs with responsive approach, targeted skills, and appropriate resources 
• Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and prioritization skills 
• Willing to travel outstation

# LI -PFE

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

ROLE SUMMARY

Field based, direct-access Subject Matter Expert (SME) for brands that require enhanced patient care and HCP support skills not provided by sales-based field force colleagues. Interactions occur before and after a prescribing decision has been made. HCP engagement in-person and/or virtually.

ROLE RESPONSIBILITIES

• Provides direct access subject matter expertise for HCPs regarding “All I need to know about my medicine” for specialised medication-specific support, that can go directly to customer
• Collaborate and support HCP to prescribe a Pfizer medicine regarding education and support related to a specific Pfizer medication
• Direct interaction with HCPs regarding provision of Pfizer medication-specific education and support required by patients
• Central point of contact and SME on medicines and treatment journey, access/out of pocket costs, treatment initiation process, ongoing management, and adherence issues
• Direct line of communication to HCPs regarding patient insights for optimal patient selection and treatment (future opportunities and risks)
• Provide scientific information to HCPs within hospitals and clinics for launch brands
• Engages with HCPs both virtually and face-to-face depending on need.
• Focus on providing educational and scientific contents, and initiatives to improve outcomes and/or better service support to HCPs

QUALIFICATIONS

• Tertiary education in science (preferred) or a health science related discipline
• Knowledge of clinical research and clinical development processes desirable
• 3 years’ experience in pharmaceutical sales role

 #LI-PFE

Work Location Assignment: Flexible

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.