Total 47 Customer Service Manager job vacancies in Klang

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

要求：

• 物流/運輸學士學位或同等學歷。
• 該職位需要至少5年相關領域的工作經驗。
• 良好的人際溝通能力、關係管理與協作能力
• 對物流業有深入了解，擁有物流服務商資源。注重細節，主動性強。
• 最好會說中文的候選人。

職責：

• 能夠領導和指導一組技術專家進行日常運作。
• 解決問題的批判性和創造性思考。
• 豐富的衝突管理知識。
• 必須能夠在壓力下工作並實現高度的準確性，同時保持正確的大局觀。
• 根據上級要求承擔其他特殊任務、臨時職能和相關職責。

津貼和福利

• 基本+津貼
• 公司旅行
• 事假
• 個人發展機會

Responsibilities:

• Manage full spectrum of HR functions with Team and provides HR support to whole Malaysia unit
• Assist to formulate, review, prepare the formulation and implementation of HR policies and practices.
• Assist to formulate and review incentive and motivation scheme, compensation & benefits.
• Work closely with HQ management team and local leads to ensure effective communication and co create
• solutions for business problems.
• Act as HR Advisor and a bridge between HQ and local team e.g., recruitment, employee engagement and
• training, culture development etc.
• Partner with business managers to maximize staffing and workforce planning for cost management.
• Support change initiatives and facilitate communication between management and employees.
• Conduct talent conversations, talent reviews, and succession planning.
• Assist in organizational reviews and shaping departmental structures.
• Provide integrated people management services, including advice, performance management, rewards decisions, and disciplinary matters.
• Coordinate annual performance appraisal and prepare summary report.
• Design and organise staff engagement activities to promote staff wellness and enhance staff communication.

Requirement :

• 8years of HR managerial experience, with experience in manufacturing industry & international exposure is highly preferred.

• Proactive character, attentive to details with good communication and computer skills.
• Excellent organizational and problem-solving skills with the ability to multitask and prioritize and change management.
• Work independently, dynamic, and flexible, with ability to drive change in people topics.
• Highly adaptable with a strong problem-solving attitude.
• Excellent language fluency in English and Mandarin is essential.
• Convinced with strong and clear communications skills 

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities

• To achieve the monthly sales target set by the Management
• To implement the marketing plan and its promotional activities
• To conduct market intelligence
• To increase occupancy, average rate, and profits of the hotel through planning and active sales
• Define target markets by analyzing data from the customer database system and
  developing appropriate sales strategies for both domestic and international markets
• To maintain good rapport with customers at all times
• To back up the Sales team members as to when required
• To assist in the training of Junior sales personnel ensuring that they have the
  necessary skills to perform their duties with the maximum efficiency and adhering to departments SOP
• To take on any additional duties and responsibilities as delegated by the Management

Requirements

• Candidate must possess at least a Higher Secondary/STPM/Diploma/Degree
  A minimum of 2 years of working experience in the related field is required for this position
• Preferably Managers with experience in Sales - Corporate / Government, Hotel
  Management / Tourism Services or equivalent
• Proactive and vocal in providing feedback and process improvement suggestions

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Job Responsibilities

• To maximize conference and banqueting revenue and profit through pro-active selling techniques and pricing strategy
• Respond to sales inquiries on timely manner from potential clients and customers seeking meeting space, annual dinner, conference, ceremony, food and beverage services.
• Develop sales plans and strategies to meet or exceed established revenue and goals
• Analyse business markets and design sales strategy & set goals to execute.
• Oversee sales and event department for daily operation and activities.
• Oversee event costing such as part timers recruitments, equipment for maintenance, meeting amenities and daily expenses in premises.
• Evaluate and improve sales and financial performance

Job Requirements

• Candidate must possess at least a Diploma in Marketing / Business Administration / Hotel Management or equivalent.
• At least 2 years of working experience in the related filed is required for this position.
• Required language(s): Bahasa Malaysia & English
• Excellent convincing abilities, good communication skills, sales and negotiation skills
• A team player and able to work independently with minimum supervision.

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Responsibilities

• The Food & Beverage Manager is responsible for the proper supervision and function of all Food & Beverage associates, operation, sales, costs and departmental profits according to standards, budgets, and key result area objectives.
• The Food & Beverage Manager able to drive- revenue to achieve set budgets,
  marketing & promotions and strategies to optimise revenue and minimize expenses.
• The Food & Beverage Manager responsible for all the food & beverage operations (outlets / function rooms) includes culinary section with highest standards.
• Plan, order and manage food & beverage inventory, control cost in the outlets,
  managed labor cost based on event and budget.
• Collaborate with Executive Chef to create menus / promotions and maintain a pleasant dining experience.
• Identify customers needs and respond proactively to all of their concerns and handle with courteously.
• Conduct associate evaluations, motivate, develop, train and retain associates which encompass training program & hotel recognition programs.
• Comply with all health and safety and rules and regulations of the company.

Requirements

• Diploma or bachelor’s degree in hospitality management or related field preferred 3-5 years of experience in F&B Management or a similar role
• Strong knowledge of F&B trends, industry best practices, and regulatory guidelines
• Excellent leadership, communication & interpersonal skills

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Job Scope

Finance Operations:

1. Procurement to Payables Cycle (P2P):
   - Review, process, and reconcile vendor invoices.
   - Execute payments according to approved cycles.
   - Perform periodic reconciliations.

2. Revenue to Receivables Cycle (R2R):
   - Process customer invoices and recognize revenue.
   - Ensure alignment with incurred costs.

3. General Ledger (GL):
   - Execute miscellaneous transactions and journals.
   - Coordinate financial account closures.

4. Fixed Assets (FA):
   - Record fixed asset transactions and depreciation.
   - Maintain Fixed Asset Register and reconcile.

5. Cash and Bank (C&B) or Treasury:
   - Prepare bank reconciliations and manage cash flows.
   - Assist in banking matters.

6. Statutory and Management Reporting and Taxation (R2RPT):
   - Prepare statutory and management reports.
   - Maintain relevant schedules and dashboards.

7. Group Reporting and Taxation (R2RPT):
   - Assist in Group reporting and tax compliance.

8. Operations Finance:
  - Prepare adhoc, monthly, quarterly, and yearly financial reports.
  - Support Financial Planning and Analysis (FP&A) activities.
  - Contribute to budgeting and forecasting processes.
  - Manage inventory systems.
  - Analyze financial and operational KRA/KPI dashboards.
  - Drive process improvements and ensure internal controls.
  - Ensure compliance with company policies and statutory requirements.
  - Support financial initiatives for growth and compliance.

Requirements: 

• Recognized degree in Finance/Accountancy and/or Professional Qualification ACCA / CIMA/MICPA or equivalent;
• Min 10 years applicable experience in financial reporting/costing and manufacturing accounting, contract accounting or service accounting
• Reporting to the Group Chief Financial Officer (GCFO)
• Strong in accounting technicalities and business process workflow
• Proficient in Microsoft Excel and Power Point is preferred. Exposure in using an ERP system
• Good commercial and operational acumen and with ability for hands-on engagement
• Passion for detailed work and drive to ensure timely and quality deliverables
• Must be proactive, a team player and good communication skills
• Effective managerial skill and ability to lead project base assignments
• Special working arrangement will be considered on a case by case basis
• Some travelling to Bersatu’s facilities and site offices are required
• Proficiency in English, Bahasa Malaysia and Mandarin is encouraged

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

Job Scope

Finance Operations:

1. Procurement to Payables Cycle (P2P):
   - Review, process, and reconcile vendor invoices.
   - Execute payments according to approved cycles.
   - Perform periodic reconciliations.

2. Revenue to Receivables Cycle (R2R):
   - Process customer invoices and recognize revenue.
   - Ensure alignment with incurred costs.

3. General Ledger (GL):
   - Execute miscellaneous transactions and journals.
   - Coordinate financial account closures.

4. Fixed Assets (FA):
   - Record fixed asset transactions and depreciation.
   - Maintain Fixed Asset Register and reconcile.

5. Cash and Bank (C&B) or Treasury:
   - Prepare bank reconciliations and manage cash flows.
   - Assist in banking matters.

6. Statutory and Management Reporting and Taxation (R2RPT):
   - Prepare statutory and management reports.
   - Maintain relevant schedules and dashboards.

7. Group Reporting and Taxation (R2RPT):
   - Assist in Group reporting and tax compliance.

8. Operations Finance:
  - Prepare adhoc, monthly, quarterly, and yearly financial reports.
  - Support Financial Planning and Analysis (FP&A) activities.
  - Contribute to budgeting and forecasting processes.
  - Manage inventory systems.
  - Analyze financial and operational KRA/KPI dashboards.
  - Drive process improvements and ensure internal controls.
  - Ensure compliance with company policies and statutory requirements.
  - Support financial initiatives for growth and compliance.

Requirements: 

• Recognized degree in Finance/Accountancy and/or Professional Qualification ACCA / CIMA/MICPA or equivalent;
• Min 10 years applicable experience in financial reporting/costing and manufacturing accounting, contract accounting or service accounting
• Reporting to the Group Chief Financial Officer (GCFO)
• Strong in accounting technicalities and business process workflow
• Proficient in Microsoft Excel and Power Point is preferred. Exposure in using an ERP system
• Good commercial and operational acumen and with ability for hands-on engagement
• Passion for detailed work and drive to ensure timely and quality deliverables
• Must be proactive, a team player and good communication skills
• Effective managerial skill and ability to lead project base assignments
• Special working arrangement will be considered on a case by case basis
• Some travelling to Bersatu’s facilities and site offices are required
• Proficiency in English, Bahasa Malaysia and Mandarin is encouraged

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

職責

• 完成管理層設定的每月銷售目標
• 實施行銷計劃及其促銷活動
• 進行市場情報
• 透過規劃和主動銷售來提高飯店的入住率、平均房價和利潤
• 透過分析客戶資料庫系統中的數據來定義目標市場
  為國內和國際市場制定適當的銷售策略
• 時時刻刻與客戶保持良好的關係
• 在需要時為銷售團隊成員提供支持
• 協助培訓初級銷售人員，確保他們具備
  以最高效率履行職責並遵守部門 SOP 的必要技能
• 承擔管理階層委託的任何額外職責和責任

要求

• 候選人必須至少擁有高中/STPM/文憑/學位
  該職位需要至少2年相關領域的工作經驗
• 最好是具有銷售經驗的經理 - 企業/政府、飯店
  管理/旅遊服務或同等學歷
• 積極主動地提供回饋和流程改進建議

津貼和福利

• 附近的公共交通
• 免費餐
• 醫療保險
• 職涯發展機會

職責

• 餐飲經理負責根據標準、預算和關鍵成果領域目標，對所有餐飲員工、營運、銷售、成本和部門利潤進行適當的監督和運作。
• 餐飲經理能夠推動收入以實現設定的預算，
  行銷和促銷以及優化收入和最小化支出的策略。
• 餐飲經理負責所有餐飲業務（門市/多功能廳），包括最高標準的烹飪部門。
• 規劃、訂購和管理食品和飲料庫存，控制門市成本，
  根據事件和預算管理勞動成本。
• 與行政總廚合作創建菜單/促銷活動並保持愉快的用餐體驗。
• 識別客戶的需求並積極回應他們的所有疑慮並禮貌地處理。
• 進行員工評估，激勵、發展、培訓和留住員工，其中包括培訓計劃和酒店認可計劃。
• 遵守所有健康和安全以及公司的規章制度。

要求

• 酒店管理或相關領域的文憑或學士學位優先 3-5 年餐飲管理或類似職位經驗
• 對餐飲趨勢、行業最佳實踐和監管指南有深入了解
• 優秀的領導、溝通和人際交往能力

津貼和福利

• 附近的公共交通
• 免費餐
• 醫療保險
• 職涯發展機會

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Requirements:

• Bachelor’s Degree in Logistic/Transportation or equivalent.
• At least 5 years of working experience in the related field is required for this position.
• Good interpersonal communication skills, relationship management and collaboration skills
• Deep understanding of the Logistics industry and have resources of logistics service providers. Attention to details with strong initiative.                         
• Preferably Chinese Speaking Candidate.

Responsibilities:

• Able to lead and direct a group of technical expertise on day-to-day operations.
• Critical and creative thinking to solve issues and problems.
• Sound knowledge of Conflict Management.
• Must be able to work under pressure and achieve a high degree of accuracy, while keeping the proper perspective on the big picture.
• Undertaking other special assignments, ad-hoc functions and related duties as and when required by superior.

Perks & Benefits

• Basic + Allowance
• Company trips
• Personal leave
• Personal development opportunities

Job Scope

Finance Operations:

1. Procurement to Payables Cycle (P2P):
   - Review, process, and reconcile vendor invoices.
   - Execute payments according to approved cycles.
   - Perform periodic reconciliations.

2. Revenue to Receivables Cycle (R2R):
   - Process customer invoices and recognize revenue.
   - Ensure alignment with incurred costs.

3. General Ledger (GL):
   - Execute miscellaneous transactions and journals.
   - Coordinate financial account closures.

4. Fixed Assets (FA):
   - Record fixed asset transactions and depreciation.
   - Maintain Fixed Asset Register and reconcile.

5. Cash and Bank (C&B) or Treasury:
   - Prepare bank reconciliations and manage cash flows.
   - Assist in banking matters.

6. Statutory and Management Reporting and Taxation (R2RPT):
   - Prepare statutory and management reports.
   - Maintain relevant schedules and dashboards.

7. Group Reporting and Taxation (R2RPT):
   - Assist in Group reporting and tax compliance.

8. Operations Finance:
  - Prepare adhoc, monthly, quarterly, and yearly financial reports.
  - Support Financial Planning and Analysis (FP&A) activities.
  - Contribute to budgeting and forecasting processes.
  - Manage inventory systems.
  - Analyze financial and operational KRA/KPI dashboards.
  - Drive process improvements and ensure internal controls.
  - Ensure compliance with company policies and statutory requirements.
  - Support financial initiatives for growth and compliance.

Requirements: 

• Recognized degree in Finance/Accountancy and/or Professional Qualification ACCA / CIMA/MICPA or equivalent;
• Min 10 years applicable experience in financial reporting/costing and manufacturing accounting, contract accounting or service accounting
• Reporting to the Group Chief Financial Officer (GCFO)
• Strong in accounting technicalities and business process workflow
• Proficient in Microsoft Excel and Power Point is preferred. Exposure in using an ERP system
• Good commercial and operational acumen and with ability for hands-on engagement
• Passion for detailed work and drive to ensure timely and quality deliverables
• Must be proactive, a team player and good communication skills
• Effective managerial skill and ability to lead project base assignments
• Special working arrangement will be considered on a case by case basis
• Some travelling to Bersatu’s facilities and site offices are required
• Proficiency in English, Bahasa Malaysia and Mandarin is encouraged

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities