Total 81 Customer Logistics Representative job vacancies in The United States of America

Responsibilities: 

• Coordinate between transportation providers to property schedule shipments and deliveries.
• Communicate with dispatchers and drivers regarding delays, issues and delays and provide immediate update to avoid unnecessarily waiting time. 
•  Coordinating and planning with the internal warehouse team on the warehouse storage before and during the deliveries. 
•  Responsible for all the outgoing deliveries reports, ensuring that vehicles delivering to sites have the correct paperwork. 

Requirements: 

• Knowledge in  SQL system is preferable
•  Ability to work independently and as part of team.
• Excellent computer skills, such as Microsoft office. 
• Good command in verbal & written English, Mandarin & Malay 
• Preferable Male 

Perks & Benefits

• Open culture
• Personal development opportunities

We are searching for dynamic, entrepreneurial, broad-minded individuals to be part of our team.

Join our diverse and motivated team to hone your skills as well as implement new initiatives within a nurturing, equal opportunity environment.

This position plays a critical role in ensuring efficient and effective management of order management & logistics operation and requires strong leadership, strategic planning, problem solving and communication skills.

A person who is motivated in continuous improvement of career and personal development to drive operational excellence and contribute to the overall success of the organization.

Responsibilities:

• Act as team lead and escalation path for a team of order processing and logistics from the business support organization.
• Overseeing the end-to-end order processing until product delivery with aim to increase efficiency and customer satisfaction.
• Develop and execute master schedule that optimize efficiency, minimize costs, and enhance on-time delivery rates.
• Evaluate capacity from forecast given by customers.
• Collaborate with cross-functional teams, including production team to ensure sufficient material, resources and production status can be met on time.
• Communicate with customers, team members, and management to resolve issues and ensure that deliveries are completed smoothly.
• Ensure compliance with customs regulations and shipping requirements.
• Ensure proper arrangement of transportation of finished goods to end customers.
• Identify and mitigate potential risks in the logistics process, such as delays or damages, and implement appropriate solutions.
  
  Requirements:
• Degree in any related field
• 2 years working experience as production planner/logistics and order management executive
• Good command of English and Bahasa Malaysia
• Computer literate

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

HIRING CUSTOMER SERVICE!!

MONDAY-FRIDAY 9AM-6PM
SATURDAY 9AM-1PM
SALARY RM2000-RM2500

• Allowance+EPF+SOCSO
• Annual Increment
• Annual Performance Bonus
• AGE 18-30
• TRANSPORT NEEDED
• NO working experience require , able to speak & write basic  Mandarin ,Bahasa Malaya, English.

Send your resume to cindy1925@live.cn or Whatsapps to 0123068653(Cindy）
Location: Jade hill, Kajang

Logistics & courier Express Company

Perks & Benefits

• Personal leave
• Personal development opportunities
• EPF+SOCSO

Requirements

-With 1+ years of hands-on experience in the fintech or blockchain industry.
-Familiar with professional English email writing.
-Ability to articulate issues or problems to internal departments.
-Knowledge of blockchain would be an advantage.
-The ability to communicate in Mandarin would be an advantage.
-Good and positive attitude with a keen interest in learning.
 

Responsibility

-Deliver fair outcome to our customers and ensure the quality of service in place.
-Actively share customer feedback with internal departments to improve the customer experience.
-Actively respond to the feedback received from social media.
-Work with internal teams to ensure the pre & post service for all products are in place.
 

Benefits

-Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
-Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
-Employee engagement, recognition, and appreciation programmes
-Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
-Comprehensive insurance coverage
-Festival gifts, Wedding gifts, birthday vouchers, etc.
-Team Building

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Regular team activities
• Medical insurance

Job Function

Coordinates between customers and internal department; process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction.

Job Responsibilities

• Deliver excellent customer service and manage needs of customers through phone and emails.
• Coordinate with internal departments to ensure smooth delivery arrangements until customers’ doorsteps.
• Report to Customer Service HOS and (or) Sales Manager.
• Perform office-based administrative duties whenever required by supervisor.
• Be initiatives on resolving issues and concerns of customers, including operational issues, documentations issues, pricing/invoices queries etc.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• To participate NMM company activities (5s, Safety, Environment & Energy, Budget Plan, ISO Documentation, etc) as assigned.

Job Requirements

• Possess Diploma or Degree qualifications or equivalent.
• 2 to 3 years related working experience in manufacturing industry is preferred.

Competency Requirements

• Customer Service skills: attentiveness, empathy, patience and consistency, persuasion, professional telephone manners and communication skills, business writing skills.
• Basic knowledge on Microsoft Office software.
  SAP (added advantage).
• Good attitude, enthusiastic, responsible, trustworthy, ethical and goal focused.

 

Only shortlisted candidates will be notified

Compensation & Benefits

• 5 working days/ week
• Flexible working hours
• WFH on Friday
• Medical outpatient, Optical and Dental coverage (inclusive family members)
• Medical inpatient coverage
• Transport expenses benefit
• Free parking
• Meal allowance
• Motor/Vehicle Interest Subsidy
• House/Property Interest Subsidy
• Japanese Speaker Allowance
• First marriage incentive
• New born allowance
• Public Holiday (all in Malaysia calendar)
• High EPF Employer contribution up to 15%
• Annual salary increment
• 2x Bonus annually based on Performance KPI
• Well Organized Career Advancement Plan

Job Enquired:

• 6 days/week.
• Basic Salary RM2500/mth.(Probation 3 months, Adjustment salary once confirm)
• Ot, working performance allowance, Panel Dr, adjustment salary once confirm
• Location : No 8, Jln Utama 2/20, Tmn Perindustrian Puchong Utama, 47150 Puchong Selangor.

Requirements 

• Basic Knowledge of English and Chinese 
• Fresh graduate, willing to learn, polite, self-motivated, hardworking

Job scoop

• Issue bills, handle incoming call, serve customer, document checking, job arrangement.

Call with Ms Yunni Tel : 011-39064921 for interview.

Perks & Benefits

• Medical treatment
• Annual leave
• EPF,SOCSO,EIS

Job Responsibilities:

• Attending general inquiries, complaints, comments, and feedback from customers via live chat, phone, and email
• Provide accurate information and assistance in a professional matter to customers.
• Respond to all customers’ requests in an accurate and timely manner.
• Document call center processes and FAQs, and work on continuous process improvement.
• Manage feedback or complaints and liaise with backend support to resolve issues
• Tracking and documenting customer data and service issues
• Exceed customers’ expectations in terms of customer service and accurate information
• Work in a team to achieve the required KPI elements

Job Requirements:

• Must possess at least a Certificate, Diploma, or Bachelor's degree in any field (Fresh graduates are encouraged to apply)
• Able to work in the morning shift. 
• Good listening, interpersonal, organizational skills & customer service orientation
• Adaptability, initiative & stress tolerance
• Attention to detail and accuracy
• Possess a service-oriented mindset with excellent telephone etiquette
• Good verbal and written communication in Bahasa Melayu/ English
• Motivated, driven, and energetic work ethic
• Strength in communication and competence in consulting and giving accurate directions to customers.
• Positive and serving attitude, professionalism, patience, friendliness, and engagement toward customers

Perks & Benefits

• Medical subsidy 
• Monthly call incentive 
• Annual Performance Bonus 
• Monthly attendance incentive RM200

About Us:

iStore iSend is an end-to-end fulfilment solution provider that offers a seamless omnichannel experience. Our mission is to transcend the limits of commerce, bringing smiles to both clients and their customers in Southeast Asia. 

At iStore iSend, we're not just a company; we're a community of passionate individuals dedicated to revolutionizing the warehouse and e-commerce fulfilment industry. We take pride in our commitment to delivering cutting-edge solutions that redefine the boundaries of what's possible. From our humble beginnings to becoming a player in the market, our journey has been fueled by a relentless pursuit of excellence and a passion for innovation.

 

Why Join Us:

• Innovation with Purpose: Join a team that innovates with a sense of purpose. At iStore iSend, we believe that technology should serve a greater good. Your work here will contribute to solutions that positively impact lives.
• Continuous Learning: Grow both personally and professionally with iStore iSend. We invest in your development, providing learning opportunities that keep you at the cutting edge of the industry.
• Empowered Collaboration: Work in an environment that values your unique perspective. iStore iSend encourages open collaboration, ensuring that your voice is heard and your contributions make a real difference.
• Leadership Opportunities: Take charge of your career trajectory. iStore iSend provides a platform for ambitious individuals to take on leadership roles, shaping the direction of our company and the industry.
• Dynamic Culture: Immerse yourself in a dynamic and vibrant culture that celebrates diversity and fosters creativity. At iStore iSend, your individuality is celebrated, contributing to a workplace that is both exciting and fulfilling.

Job Highlight:

• This is a full-time hybrid Business Development role with flexibility for some remote work.
• Get hands-on experience for specific regions, contributing to our brand's local and global presence.
• This is your chance to learn, grow, and actively contribute to our business strategy.

What You Will Do:

• Drive sales success by achieving targets and implementing strategic initiatives.
• Conduct effective lead-generation activities to expand our client base.
• Identify market potential and increase the client list based on the new market.
• Manage the entire sales process from prospecting to deal closure.
• Foster positive client relationships through clear communication and attentive management.
• Preparing impactful sales materials and reports.

What You Will Need:

• Bachelor's degree in business, marketing, or related field.
• Fresh graduate or 1-2 years of sales experience.
• Proven sales experience in warehouse fulfillment, logistics, or e-commerce.
• Strong negotiation skills with a track record of exceeding targets.
• Excellent communication, interpersonal, and analytical skills.
• Ability to work independently, prioritize tasks, and manage time effectively.
• Willingness to travel for client visits and industry events.
• Adaptability to a fast-paced work environment.
• Fluency in English; additional languages a plus.
• A valid driver's license is required for business travel.

Perks & Benefits

• Central location
• Flexible working hours
• Medical insurance
• Personal development opportunities
• Sales commission
• Regular team bonding activities & allowances

關於我們：

iStore iSend 是一家端到端履行解決方案供應商，提供無縫的全通路體驗。我們的使命是超越商業限制，為東南亞的客戶及其客戶帶來微笑。

在 iStore iSend，我們不只是一家公司；我們也是一家公司。我們是一個由充滿熱情的個人組成的社區，致力於徹底改變倉庫和電子商務履行行業。我們致力於提供尖端解決方案，重新定義可能性的界限，我們為此感到自豪。從我們默默無聞的起步到成為市場參與者，我們的旅程一直受到對卓越的不懈追求和對創新的熱情的推動。

為什麼加入我們：

• 有目的的創新：加入有目的的創新團隊。在 iStore iSend，我們相信科技應該服務於更大的利益。您在這裡的工作將為對生活產生積極影響的解決方案做出貢獻。
• 持續學習：透過 iStore iSend 實現個人和專業成長。我們投資於您的發展，提供學習機會，讓您保持在產業的前沿。
• 授權協作：在重視您獨特視角的環境中工作。 iStore iSend 鼓勵開放式協作，確保您的聲音被聽到並確保您的貢獻產生真正的影響。
• 領導機會：掌控您的職涯軌跡。 iStore iSend 為雄心勃勃的個人提供了一個擔任領導角色的平台，塑造我們公司和行業的方向。
• 充滿活力的文化：讓自己沉浸在充滿活力和活力的文化中，慶祝多樣性並培養創造力。在 iStore iSend，您的個性得到彰顯，為打造令人興奮和充實的工作場所做出貢獻。

工作亮點：

• 這是一個全職混合業務開發角色，可以靈活地進行一些遠端工作。
• 獲得特定地區的實務經驗，為我們品牌的本地和全球影響力做出貢獻。
• 這是您學習、成長並積極為我們的業務策略做出貢獻的機會。

你會做什麼：

• 透過實現目標和實施策略措施來推動銷售成功。
• 進行有效的潛在客戶開發活動以擴大我們的客戶群。
• 識別市場潛力並根據新市場增加客戶名單。
• 管理從勘探到交易完成的整個銷售流程。
• 透過清晰的溝通和細心的管理培養積極的客戶關係。
• 準備有影響力的銷售資料和報告。

您需要什麼：

• 商業、行銷或相關領域的學士學位。
• 應屆畢業生或1-2年銷售經驗。
• 在倉庫履行、物流或電子商務方面擁有豐富的銷售經驗。
• 強大的談判技巧，具有超額完成目標的記錄。
• 優秀的溝通、人際溝通和分析能力。
• 能夠獨立工作、確定任務優先順序並有效管理時間。
• 願意出差參加客戶拜訪和行業活動。
• 適應快節奏的工作環境。
• 英語流利；其他語言優先。
• 商務旅行需要有效的駕駛執照。

津貼和福利

• 中心位置
• 彈性的工作時間
• 醫療保險
• 個人發展機會
• 回扣
• 定期的團隊聯誼活動和津貼

1. 編製工程量清單、起飛、成本估算、材料加工及成本控制
2. 準備變更訂單成本並最終確定專案帳目
3. 負責進行成本分析（審查標前估算、分析提交的標書、要素成本分析、對替代規格和設計進行成本經濟研究）
4. 負責尋找分包商和供應商並準備投標/報價提交
5. 根據要求審查承包商的報價和報價，以確定最有利的替代方案
6. 根據聲稱的數量檢查和分析項目材料的實際使用情況
7. 準備每月進度報告並協助合約經理
8.檢查材料申請狀況，確保材料準確並在專案預算範圍內
9. 評估已完成的工作並準備交接文件
10. 能夠管理和協調專案相關合約事務，包括供應商索賠
11. 測量、起飛正在進行的專案/向客戶、分包商和供應商發出合約函和通知
12. 與專案團隊協調行政合約索賠，例如變更單、延期、損失費用等
13. 需要時了解特殊任務、臨時職能及相關職責
14. 承擔指定的任何其他職責

• 伙食補貼
• 提供住宿（接駁車和住宿）
• 工作時間僅限週一至週五

1. Prepare bills of quantities, taking-off, cost estimates, material processing and cost control
2. Prepare variation order costs and finalize project accounts
3. Responsible for conducting cost analysis (review pre-tender estimates, analyze tenders submitted, elemental cost analysis, carry out cost economic study of alternative specification and design)
4. Responsible for sourcing sub-contractors and suppliers and preparation of tender/quotation submission
5. Review offers and quotes by contractors according to requirements to determine the most beneficial alternative
6. Check and analyze actual usage of project material against claimed quantities
7. To prepare monthly progress report and assist contract manager
8. To check for materials requisition and ensure materials are accurate and within project budget
9. To value completed work and prepare document for handover purpose
10. Able to manage and coordinate project related contractual matters, including suppliers claims
11. Measurement, taking off for on going projects/issuance of contractual letters and notices to clients, sub contractors and suppliers
12. To coordinate with project teams in administrative contractual claims such as variation orders, extension of time, loss expenses, etc
13. To understand special assignment, adhoc function and related duties when required
14. To undertake any other duties as assigned

• Meal Allowance
• Accommodation Provided (Shuttle bus and Lodging)
• Working hour Monday - Friday only

Your new company
An exciting opportunity has arisen at the Chester site of one of the UK's premier chemical manufacturers. A global business, with multiple sites in England, they are looking for a skilled Customer Service Representative to ensure a seamless customer experience.

Your new role
You will be based in a small team, providing high quality customer service by working closely with logistics and supply chain to process orders both efficiently. You will work regionally, liaising with hauliers to follow an end to end delivery process accurately.

What you'll need to succeed
You will have excellent communication skills, with a proven administrative ability to deliver key objectives, ensuring deadlines are met. The ideal candidate will be able to solve diverse customer problems, to check and raise credit applications whilst remaining calm and focused under pressure and capable of dealing with shifting priorities. Commercial awareness within Chemical Manufacturing or distribution as well as knowledge of Oracle and MS Excel is advantageous.

What you'll get in return
An inclusive, supportive company focused on your professional growth, offering international training opportunities. Full time hours within a new modern office space. A competitive salary + bonus and a generous leave policy.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role. 
The Opportunity:
We are looking for an experienced Customer Support Representative to provide support for all queries relating to parts sales, orders, deliveries and warehousing. In addition to being the first point of contact for customer sales queries, you will be an invaluable and integral member of the team supporting the broader team with various administrative/warehousing functions including receipting stock, dispatch of orders, inventory audits/stock-takes and completion of relevant paperwork processing and filing.
Roster: Monday - Friday
Role Located: Bosso Street, Mackay
Komatsu Benefits:

Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
Financial: 
... Click here to view more detail / apply for Customer Support Representative

Order Processing

1. Adhere to proper pricing policies and ensure selling price are correctly maintained in ERP.
2. Support line manager in maintenance of correct pricing file in ERP
3. Support commercial and service team in direct customers/distributor quotations and order fulfilment.
4. Sales order processing & management - ensure accuracy of booking into ERP system and timely execution of purchase order to overseas business units in Europe, USA and China with close follow up of shipment schedule and logistics matters. 
5. Cross departmental collaboration with internal business units to get alignment and render excellent support to customers.
6. First line of customer enquiries via calls, emails.
7. Manage invoicing after order fulfilment.
8. Warranty, spare parts & inventory logistics coordination in Singapore.
9. Involve in Continuous Process Improvement projects (LEAN leadership program to identify waste in processes & avoid burnout).

 

Support Task

• Manage internal and customer enquiries on product availability, prices, delivery times, and the status of orders
• Handle customer complaints, processing of claims and returns as well as proper documentation of each case.
• Support the shipment of product samples from business units to customers/distributors upon approval from the management.  
• Empathy and having sense of urgency in supporting customers in resolving quote and shipment issues promptly.
• Monitor account receivables, follow-up with relevant parties/customers to provide timely payment as accordance to payment schedule.
• Working closely with the relevant parties to manage customer accounts including the setting of credit limits and payment terms in ERP with guidance from the Commercial & finance team.
• Back-up for other CSRs in APAC as and when required.
• Conduct and maintain inventory checks and offer logistics support including product packing and shipment as and when required.
• Day-to-day administrative tasks
• Plan and execute events.
• Any other ad-hoc duties assigned by the Manager.

Job Description

• Industry/ Organization Type: Freight Forwarding / Logistics
• Position Title: Customer Service Coordinator (Logistics)
• Working Location: Jurong West
• Working Hours: 5 days, Monday – Friday (8:30 am – 5:30 pm)
• Salary Package: Basic + Variable bonus
• Duration: Permanent

Key Responsibilities

• Manage and maintain current and new customer accounts, ensuring accurate and timely invoicing.
• Handle inbound and outbound phone calls, addressing customer inquiries, and providing assistance and information.
• Deliver exceptional customer service, striving to exceed customer expectations and resolve issues promptly and professionally.
• Proactively identify and resolve customer problems and concerns, ensuring a high level of customer satisfaction.
• Assist in preparing shipment quotes for customers, considering their unique requirements and providing competitive pricing.
• Coordinate shipments as required by customers, ensuring efficient and timely delivery.
• Collaborate with internal teams, including logistics, warehouse, and sales, to streamline processes and enhance customer experiences.
• Keep accurate records of customer interactions, inquiries, complaints, and resolutions.

APPLY NOW!!!

• A minimum of ITE or a Diploma in a relevant field.
• 1 year experience in customer service, preferably in the logistics or shipping industry.
• Ability to remain calm and composed under pressure while addressing customer concerns.
• Strong problem-solving skills and a solution-driven mindset.
• Demonstrated ability to work collaboratively as part of a team.
• Flexibility to work in a fast-paced and dynamic environment.
• Knowledge of shipping regulations and industry practices is advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65260 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781