Total 2 Customer Logistics Representative job vacancies in Science / R&D / Research category in The United States of America

Do you have customer service experience and a good eye for detail?

If the answers to the above are yes, then this exciting opportunity could be for you. NRS are looking to hire a Statistics Customer Services and Website Officer.

National Records of Scotland (NRS) collects, analyses and publishes a wide range of information about Scotland’s people. These statistics are used to inform policy and funding decisions which affect the lives of everybody living in Scotland. Please click on our website for further information: https://www.nrscotland.gov.uk

You will be part of the Customer Services and Web Publications branch within the Demographic Statistics Division of NRS. This branch is responsible for managing the publication process for around 40 statistical publications released by NRS each year and the weekly publication of birth and death statistics. The branch also coordinates responses to the 1,000+ enquiries for statistics received each year by NRS, working closely with other statistical branches in NRS. (It is anticipated that there will be an uptick in census-related enquiries over the next couple of years as the detailed results from the 2022 Census are published.)

You will also provide support for a number of cross-Divisional tasks, including budget management and arranging the 6-monthly meetings of the Population and Migration Statistics Committee.

Responsibilities
•Assist on publication of around 40 statistical releases per year and other associated material (such as minutes from external stakeholder meetings and geographic lookups) onto the NRS website.
•Work collaboratively with colleagues including NRS statisticians and IT colleagues to ensure all web publications are of high quality and released on time in line with the Code of Practice for Official Statistics.
•Assist on Statistics Customer Services for NRS. This involves managing the customer services mailbox and being a friendly and helpful “first port of call” for NRS.
•Respond to customer enquiries by providing the key information that customers are looking for and carry out analysis and investigations to provide the information required. This often involves collaborative work with other colleagues in the branch and in other branches within NRS and elsewhere.
•Maintain the customer request logs, take responsibility for workload and prioritise requests where necessary.

Essential Criteria

1. Good working knowledge of Excel.
2. Attention to detail including evidence of high levels of competence in quality assuring numerical and written information under time pressures.
3. Good inter-personal skills and ability to work well within a team.
4. Well organised with good resource planning and the ability to work, at times, with limited supervision.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives. To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone. If you believe in developing a better tomorrow, read on. About the Role As a key member of Customer Value Analytics team, this role will have the opportunities to influence decisions making in Marketing. You will turn business questions into data analysis and provide recommendations to business partners efficiently. You will support management and internal stakeholders with the following: Work with various business owners to identify business opportunities, data needs and pain points. Design, build and automate reports and studies to track key business performance, leveraging Databricks SQL and Alteryx Design and build scalable data solutions to improve efficiency within team and enable first-level self-service by business owners Fulfill and streamline current campaign data processes Plan and execute analyses to answer business questions and provide insights Data storytelling to connect the dots between campaign, product, customer segment and business performance. Deliver effective presentation of findings and recommendations to stakeholders Fulfil adhoc requests. Identify trend and business needs from these requests, and propose long-term solutions Requirements: Bachelor's Degree in quantitative fields such as Analytics, Data Science, Statistics, Economics, Finance, or Operations Research. 3-5 years of experience in business analytics or data science, turning large datasets into actionable insights. Curious, highly motivated self-starter who is adept at problem solving and comfortable with learning new analytical skills. Strong SQL programming skill (mandatory). Experience using Tableau, Alteryx, and Python is preferred. Experience in insurance industry is preferred, but not mandatory #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.