Total 11,165 Customer Experience Manager job vacancies in Sales / Marketing category in The United States of America

Responsibilities:

• Develop and implement effective sales strategies to meet or exceed personal sales targets.
• Identify and pursue new business opportunities through prospecting, cold calling, and networking.
• Build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business.
• Track and records sales activities to ensure achieving monthly KPI.
• Conduct product presentation and provide consultants to potential clients to stay up to date with industry trends and customer needs.
• Perform and effectively manage all sales process and duties (prospecting, sales presentation, sales closing and follow through sales administration)
• Organize, site visit, measure and Propose to house or office owners and implements national sales program by developing field sales action plans.
• Cultivate leads and generate referrals.
• Determines annual unit and gross-profit plans by implementing marketing strategies, analyzing trends and results.
• Track and timely reporting sales activities and maintain good records.
• Conribute to team effort by accomplishing related results as needed       
• Establishes sales channels by monitoring costs, competition, supply and demands services.
• To sell, upsell and cross sell company range of products and services End User and Clients such as Interior Designer, Architect, Developers, Project Consultant, Contractor, Kitchen Planner etc. 
• Other reasonable assigned duties related to good faith belief for this position and company related business. 

Requirements:

• Candidate must possess at least SPM/STPM, Diploma & above
• Able to communicate in English, Bahasa Malaysia and Chinese.
• Minimum 2-4 years with Sales experience of Electrical Appliances or Home Products is preferred.
• Highly strategic, interpersonal, organized and with good time management skills.
• Highly collaborative, team player, positive attitude.
• Highly motivated and target driven with a proven track record.
• Experience of creating new business opportunities and follow-up.
• Impeccable presentation skills. 

• Bonus
• Commission pay
• Increment
• Free beverage in office

1. Customer Service: responsible for assisting customers in answering questions & providing
a positive shopping experience
2. Product Knowledge: a thorough understanding of products to assist customer & make
recommendations
3. Sales: Meet Sales target by promoting & selling products to customers
4. Product Maintanence: Maintaining the attractiveness of product & classes and accuratelypriced & promoted

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

Job Description :

• Responsible for overall Sales & Marketing activities; including conducting technical presentation & bidding for tenders in the Environmental industry.
• Develop and implement business development strategies and marketing of the company's environmental products & services to clients.
• Preparation of costing for tender based on current market prices & conditions and help to secure tenders for the company.
• Provide technical expertise for tenders and sustain a strong relationship with existing clients and tap into existing clients’ opportunities. 
• Achieve marketing and sales operational objectives and execute monthly business plans. 
• Facilitate customer visits and engagement activities. Improve product marketability and profitability by identifying, and capitalizing on market opportunities

Requirements :

• Bachelor’s Degree/ Post Graduate Diploma/ Professional Degree in Chemical Engineering or Mechanical Engineering or Environmental Engineering or Chemistry, or Business Administrative or equivalent
• Preferably with more than 3 years sales-related work in environmental projects or chemical sales (example waste treatment & waste-water treatment, renewable energy, recycling business and etc.)　
• Demonstrated capability to conduct technical sales and marketing to clients and understanding of market trends, regulations, and competitors.
• Strong interpersonal skills, highly motivated and self-driven. Proficient in negotiation, analysis, and problem-solving.
• Strong business mind and financial literacy and willing to travel. 

Required language(s): Bahasa Malaysia, English, Mandarin

Benefits :

• Exposure to overseas projects.
• Excellent opportunity for personal growth and career development. 
• Attractive benefits such as company car with free petrol, medical claim, site allowance and free company phone and phone bill subscription. 

If you meet the qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply for this position. Join our team and contribute to our continued success!

Responsibilities:

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers' individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Supervise account representatives to ensure sales increase.
• Report on the status of accounts and transactions.
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for growth.

Requirements:

• Proven work experience as a Sales Account Manager or Sales Account Executive.
• Hands on experience in sales and an ability to deliver excellent customer experience.
• Knowledge of CRM software and MS Office (MS Excel in particular).
• Familiarity of sales performance metrics.
• Good communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Possess at least a Bachelor's Degree in Business Administration, Marketing or relevant field.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)

Responsibilities:

• Define project goals and objectives.
• Monitor and analyze project effectiveness using qualitative and quantitative tools.
• Recommend and implement modifications to improve effectiveness and attain project milestones.
• Organise, coordinate and monitor activities of assigned projects to develop and implement procedures,processes and systems.
• Educate employees in methods to ensure project continuity and completeness.
• Create detailed task lists and work effort assessment.
• Arrange short and long-term resource allocation plans based on input from all key players and team members.
• Manage schedules and risk management plans and provide serious deviations warnings hindering project results.
• Identify changes in work scope in the project plan.
• Ensure to take appropriate planning measures with all clients to reassess, renegotiate and amend scope of work responsibilities, proposals, contracts and budgets.
• Evaluate and analyze with team risks and issues compromising project results and develop plans to mitigate them.
   

Requirements: 

• Proven work experience as a Project Planner or similar role.
• Familiarity in project management, from conception to delivery.
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans.
• Outstanding organizational skills, including multitasking and time-management.
• Excellent client-facing and teamwork skills.
• Knowledgeable with risk management and quality assurance control.
• Good working knowledge of Microsoft Project and Microsoft Planner.
• Hands-on experience with project management tools.

Perks & Benefits

• EPF
• SOCSO
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Annual Leave
• Company Trip
• Paid Sick Leave
• Annual Dinner

Responsibilities:

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers' individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Supervise account representatives to ensure sales increase.
• Report on the status of accounts and transactions.
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for growth.

Requirements:

• Proven work experience as a Sales Account Manager or Sales Account Executive.
• Hands on experience in sales and an ability to deliver excellent customer experience.
• Knowledge of CRM software and MS Office (MS Excel in particular).
• Familiarity of sales performance metrics.
• Good communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Possess at least a Bachelor's Degree in Business Administration, Marketing or relevant field.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)

Responsibilities

• To achieve the monthly sales target set by the Management
• To implement the marketing plan and its promotional activities
• To conduct market intelligence
• To increase occupancy, average rate, and profits of the hotel through planning and active sales
• Define target markets by analyzing data from the customer database system and
  developing appropriate sales strategies for both domestic and international markets
• To maintain good rapport with customers at all times
• To back up the Sales team members as to when required
• To assist in the training of Junior sales personnel ensuring that they have the
  necessary skills to perform their duties with the maximum efficiency and adhering to departments SOP
• To take on any additional duties and responsibilities as delegated by the Management

Requirements

• Candidate must possess at least a Higher Secondary/STPM/Diploma/Degree
  A minimum of 2 years of working experience in the related field is required for this position
• Preferably Managers with experience in Sales - Corporate / Government, Hotel
  Management / Tourism Services or equivalent
• Proactive and vocal in providing feedback and process improvement suggestions

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Job Description :

• Responsible for overall Sales & Marketing activities; including conducting technical presentation & bidding for tenders in the Environmental industry.
• Develop and implement business development strategies and marketing of the company's environmental products & services to clients.
• Preparation of costing for tender based on current market prices & conditions and help to secure tenders for the company.
• Provide technical expertise for tenders and sustain a strong relationship with existing clients and tap into existing clients’ opportunities. 
• Achieve marketing and sales operational objectives and execute monthly business plans. 
• Facilitate customer visits and engagement activities. Improve product marketability and profitability by identifying, and capitalizing on market opportunities

Requirements :

• Bachelor’s Degree/ Post Graduate Diploma/ Professional Degree in Chemical Engineering or Mechanical Engineering or Environmental Engineering or Chemistry, or Business Administrative or equivalent
• Preferably with more than 3 years sales-related work in environmental projects or chemical sales (example waste treatment & waste-water treatment, renewable energy, recycling business and etc.)　
• Demonstrated capability to conduct technical sales and marketing to clients and understanding of market trends, regulations, and competitors.
• Strong interpersonal skills, highly motivated and self-driven. Proficient in negotiation, analysis, and problem-solving.
• Strong business mind and financial literacy and willing to travel. 

Required language(s): Bahasa Malaysia, English, Mandarin

Benefits :

• Exposure to overseas projects.
• Excellent opportunity for personal growth and career development. 
• Attractive benefits such as company car with free petrol, medical claim, site allowance and free company phone and phone bill subscription. 

If you meet the qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply for this position. Join our team and contribute to our continued success!

Job Description :

• Responsible for overall Sales & Marketing activities; including conducting technical presentation & bidding for tenders in the Environmental industry.
• Develop and implement business development strategies and marketing of the company's environmental products & services to clients.
• Preparation of costing for tender based on current market prices & conditions and help to secure tenders for the company.
• Provide technical expertise for tenders and sustain a strong relationship with existing clients and tap into existing clients’ opportunities. 
• Achieve marketing and sales operational objectives and execute monthly business plans. 
• Facilitate customer visits and engagement activities. Improve product marketability and profitability by identifying, and capitalizing on market opportunities

Requirements :

• Bachelor’s Degree/ Post Graduate Diploma/ Professional Degree in Chemical Engineering or Mechanical Engineering or Environmental Engineering or Chemistry, or Business Administrative or equivalent
• Preferably with more than 3 years sales-related work in environmental projects or chemical sales (example waste treatment & waste-water treatment, renewable energy, recycling business and etc.)　
• Demonstrated capability to conduct technical sales and marketing to clients and understanding of market trends, regulations, and competitors.
• Strong interpersonal skills, highly motivated and self-driven. Proficient in negotiation, analysis, and problem-solving.
• Strong business mind and financial literacy and willing to travel. 

Required language(s): Bahasa Malaysia, English, Mandarin

Benefits :

• Exposure to overseas projects.
• Excellent opportunity for personal growth and career development. 
• Attractive benefits such as company car with free petrol, medical claim, site allowance and free company phone and phone bill subscription. 

If you meet the qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply for this position. Join our team and contribute to our continued success!

Our respective client is a Malaysia-based company with over 20 years of establishment in the market, they are involved in design and manufacturing of metal frames, door and window. Due to the expansion, they are seeking talented candidates to be part of the organization.

Responsibilities

• Analyzing data from internal systems and external sources to identify opportunities to improve sales performance.
• Identifying and contacting potential clients to determine their needs and assess their interest in the company's products or services.
• Managing an existing marketing team, providing ongoing coaching and feedback to help them increase their performance.
• Ensuring that company products or services are represented accurately in advertising and marketing materials.
• Developing strategies to increase market share by identifying new opportunities in existing markets or developing new markets.
• Developing and implementing a strategic plan to achieve specific goals such as increasing revenues or improving customer satisfaction.
• Communicating regularly with senior management about the status of projects and issues that could impact performance.
• Any ad hoc analysis and reporting assigned by the superior.

Benefits

• Car Allowance
• Petrol Allowance
• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee

Responsibilities

• Achieve monthly set sales targets in E-Commerce Channel
• Manage day-to-day operational and tactical aspects of e-commerce which includes end-to-end testing and ensuring optimal user experience
• Responsible for developing a website that drives conversion and click rate
• Develop a deep understanding on customer journey to convert and retain customers
• Plan, execute and evaluate projects and launches
• Evaluate processes for efficiency opportunities and produce new initiatives for business needs
• Identify issues and recommend solutions for assigned programs/projects and policies and procedures
• Analyse online sales and site data to determine and understand customer engagement
• Monitors e-market place products, service offerings and pricing
• Provide weekly reports to management on business turnover
• Ensure compliance with all regulatory requirements relating to the Company, Website Laws, Commercial laws and other relevant laws in conjunction with the Company
• Work closely with Trade Marketing, Marketing and Sales Operations team to ensure sales and distribution are maximized to achieve
• Manage relationship with 3rd party agencies

Requirements:

• Degree in Business/ Marketing or equivalent
• Minimum 3 Year(s) of working experience in E-Commerce preferably in FMCG or colour cosmetics industry
• Experience managing e-commerce website or e-commerce launch
• Knowledge of e-commerce business models & how e-commerce, web, mobile, social, search and channels work together
• Possess knowledge in handling marketplace
• Possess excellent communication and interpersonal skills
• Possess strong data analysis skills, demonstrate analytical and multi-tasking capabilities
• Proven track record in digital project implementation

• Employee equity
• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Job Responsibilities

• To maximize conference and banqueting revenue and profit through pro-active selling techniques and pricing strategy
• Respond to sales inquiries on timely manner from potential clients and customers seeking meeting space, annual dinner, conference, ceremony, food and beverage services.
• Develop sales plans and strategies to meet or exceed established revenue and goals
• Analyse business markets and design sales strategy & set goals to execute.
• Oversee sales and event department for daily operation and activities.
• Oversee event costing such as part timers recruitments, equipment for maintenance, meeting amenities and daily expenses in premises.
• Evaluate and improve sales and financial performance

Job Requirements

• Candidate must possess at least a Diploma in Marketing / Business Administration / Hotel Management or equivalent.
• At least 2 years of working experience in the related filed is required for this position.
• Required language(s): Bahasa Malaysia & English
• Excellent convincing abilities, good communication skills, sales and negotiation skills
• A team player and able to work independently with minimum supervision.

Perks & Benefits

• Nearby public transport
• Free meal
• Medical insurance
• Career development opportunities

Responsibilities:

• Receive and maintain bookings from customers (Booking lists).
• Prepare monthly shipping shipment schedule.
• Attend to all inquiries such as rates, and documents on shipment via email/phone call.
• Communicate closely with internal & external parties to ensure efficient daily operations are well coordinated to meet the sales target.
• Follow up call & send a reminder to the customer of dateline shipment.
• Provide service information, day-to-day shipment update to clients. 
• Weekly visits to clients to collect sales orders of import & export shipments.
• Provide appropriate solutions to customer's complaints in the shortest time frame.
• Monitor performance against KPI and take corrective action when necessary. Actively identify and pursue new sales opportunities and maintain current customers.
• Develop and implement marketing strategies to maintain and increase business revenue.

Requirements:

• Possess at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Marketing, Logistic/Transportation or equivalent.
• At least 2 Years of working experience in the related field is required for this position.
• Excellent in effective communication both spoken and written, presentation and analytical skills.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Required Skill(s): Microsoft Office
• Preferably Junior Executive specialized in Shipping/Logistics/Supply Chain/Freight Forwarding or equivalent.

Perks & Benefits

• Allowance (travelling)
• Company trips
• Personal development opportunities

Responsibilities:

• Take overall responsibility for maintaining daily correspondence between dealerships and BYD Malaysia.
• Oversee and ensure operational efficiency and effectiveness of dealerships, while informing and consulting them about BYD Malaysia's sales quality processes and dealer standards.
• Coach and encourage dealers to improve business processes, customer satisfaction, volume, and profitability while maintaining the highest standards of overall sales process quality.
• Implement and follow up on sales processes to improve dealers' operational efficiency.
• Define and achieve targets for profitability, volume, and customer satisfaction.
• Develop and establish an overall business plan with budgets, market and activity plans, etc.
• Ensure dealers have the necessary personnel, financial resources, and local support to achieve their targets.
• Initiate and plan for ground/online activities to increase sales.
• Analyse sales development, profitability, and results per dealer, and implement action plans when required.
• Conduct regular and surprise checks on outlet operations.

Requirements:

• Diploma or Bachelor's degree.
• Minimum of 5 years of work experience in the automotive industry.
• Proven track record in sales, dealership management, or work experience in dealership business.
• Strong knowledge of dealer sales and business processes.
• Good negotiation skills.
• Strong problem-solving skills.
• Fluent in English, proficiency in other languages is a plus.
• Well-developed organization and people management skills.
• Self-starter with excellent communication skills and the ability to take initiative.
• Flexible and willing to travel extensively, sometimes outside of regular working hours.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Company Description

CIMed Healthcare Sdn Bhd is a caring and innovative medical device company located in WP. Kuala Lumpur. We specialize in providing cutting-edge technologies for HA-based and regenerative injection therapy, bridging the gap between conventional and surgical intervention. Our mission is to enrich life through innovation and relentlessly pursue breakthrough medical treatments in knee osteoarthritis, sport injuries, and cartilage regeneration. We are committed to meeting high-quality and safety expectations and deliver improved outcomes for patients.

Role Description

We are seeking a dynamic and experienced Brand Manager to join our team and lead the development and implementation of comprehensive brand strategies and marketing plans for our Joint Health & Regenerative Medicine portfolio. The ideal candidate will collaborate closely with cross-functional teams to ensure alignment and effective execution of brand strategies, while also leading the development of marketing materials and promotional campaigns targeted at healthcare professionals and consumers.

Key Responsibilities :

• Develop and implement brand strategies and marketing plans for Joint Health & Regenerative Medicine.
• Collaborate with cross-functional teams for effective execution of brand strategies.
• Lead development of marketing materials and campaigns for healthcare professionals and consumers.
• Plan marketing events aligned with strategies.
• Monitor KPIs to evaluate marketing effectiveness.
• Build relationships with key stakeholders.
• Manage training materials for product training.

Qualifications :

• Bachelor's degree in Life Sciences, Marketing or related field.
• 2-3 years of experience in brand management or marketing roles within the medical device or pharmaceutical industry would be an added advantage.
• Proven track record of developing and executing successful brand strategies and marketing campaigns in highly competitive markets.
• Excellent communication and presentation skills, with the ability to effectively engage and influence internal and external stakeholders.
• Strong leadership skills with the ability to lead cross-functional teams and drive collaboration.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities