Total 69 Course Director job vacancies in Delhi NCR Mumbai Gurgaon Malaysia

Role Purpose:

Provide full-service management of key client accounts through marketing research information, analysis and reports and identify new opportunities for developing business in Customised Research.

Primary responsibility would include developing business, especially across key FMCG clients in West by reaching out to them, understanding their challenges, sharing NIQ solutions and evolving the brief along with the clients to win business

Other responsibilities would include developing and delivering the proposals to win the business and work with the Customer Success Team to deliver the findings presentations to the clients.

Accountabilities:

Accountable for success of the team by ensuring revenue target as well as team development

Client Management

·         Provides advice and consultation to clients and staff

·         Handles complicated client queries or complaints

·         Develops strategic understanding of industry trends, competition and opportunities of Nielsen

·         Demonstrated recognition by client as an “expert” related to research knowledge areas

·         Presents results of study to the client’s top management

·         Ensures the smooth collection of debt from clients

Project Management

·         Designs and plans research projects following client briefing and needs

·         Supervises all stages of project management and monitors performance by working with the Customer Success team which will ensure the day today work is done

·         Provides advice on the execution of projects, informs clients on progress and gives specific instructions to other departments regarding the collection and electronic processing of information

Thought leadership

·       Introduce new solutions and thought leadership pieces to the team

·        Strong understanding and appreciation of the various MR protocols such as concept testing, product testing, U&A, Segmentation, Profiling studies, BHT and so on.

Business Management

·         Develops the business (profit and loss responsibilities)

·         Strong Leadership Competencies (360-degree assessment), proven successful business record, and demonstrated ability to effectively work with diverse teams

·         Provide top management with thorough review of internal and client financials including budget and forecast

Role Expectations

Scope

1.      Would manage the end-to-end relationship with all clients with a focus on the FMCG clients

2.      Would be responsible for revenue generation, client servicing and collections. Joint responsibility of the deliverables along with the customer success team

3.      Would be supported by the customer success team – which will take on the responsibility of end to end completion & delivery of the project

What you get to do in this role:

• Build a team of direct Sales Executives to drive rapid new business sales growth in the region
• Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
• Recruit, coach and mentor team members to drive excellence
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
• Manage and report accurate forecast and pipeline to the business
• Achievement of annual sales goals on a quarterly and annual basis is required
• Engage and align effectively in C-level meetings in order to properly understand customer business requirements
• Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
• Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience

In this way, you’ll be making our hotel something special ...

• You’ll develop and implement a marketing strategy to increase sales and customer acquisition, improve customer retention, and maximize revenue from the hotel.
• You’ll establish Marketing & Communications programs that will benefit and support sales and Food & Beverage strategies and initiatives.
• You’ll develop and optimize digital marketing campaigns across various channels.
• You’ll identify and evaluate new marketing opportunities to increase direct internet traffic and drive online production.
• You’ll analyze and report on the effectiveness of digital marketing campaigns to optimize results.
• You’ll monitor all digital marketing channels and campaigns to ensure brand consistency.
• You’ll monitor all printed materials to ensure adherence to corporate identity standards.
• You’ll maintain good working relationships with local and international media, execute media placements for hotel through news releases and personal contacts.
• You’ll coordinate all special events and promotions with the aim to maximize publicity.
• You’ll serve as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Details

Salesforce’s Alliances & Channels (A&C) Principal Technical Advisor - Partner Success role is designed to act as co-pilots to our India partner's technology-related support. There are two main functions of the team. 

1) Assessment & Evangelization: Deeply understanding the partner solution / use case landscape. Sharing a compelling  Salesforce story to our partner ecosystem, capturing partner mindshare, and driving the integration of Salesforce technology into partner use cases. Collaborating closely with, our product organization on solution development to ensure alignment between Product and partner (i.e. provide visibility into product roadmap).

2) Solution Co-Creation: Providing technical expertise for Salesforce products and solutions to the partner ecosystem, supporting the India Partners on actionable solutions-related activities. Co-creating & delivering packaged solutions, thought leadership, and scalable resources such as first call deck, demo assets, holodecks, technical reference architectures, and customer stories to drive sales growth. Driving the Go To Market (GTM) activation of the solutions across Sales, A&C, and Professional Services for the solutions. 

Role Overview
Salesforce is seeking Technical Architects to join our A&C Partner Success team. The Senior Technical Architect serves as a strategic advisor and Salesforce product and platform expert to the company’s partners.

Technical Architects collaborate with our Partners during solution development cycles to share their extensive knowledge of the Salesforce.com platform and product suite, providing expertise on our product solutions (both new and existing) where required. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive toward the best possible solutions. They paint a solution vision, architect the system, and provide guidance to internal & partner teams during the implementation. 
Technical Architects are highly effective in interacting across technical and business resources from the developer level through mid-management and above and are therefore a trusted advisors for business and technology collaborators. Finally, with experience in software delivery cycles based on agile methodologies, the Technical Architect supports and is in close alignment with project management activities.

Your Impact

• Ensure scalable and standard methodology solutions to meet and exceed partner needs.

• Guide the evaluation of business and technical requirements in solution design.

• Build relationships with key collaborators and team members both internally with our product teams and externally with the partner teams.

• Act as lead architect for the overall engagement by coordinating and aligning the work of multiple architects on the team where necessary. 

• Align with Solution Managers to support planning in close collaboration with the partner.

• Review and guide solution vision and direction, development approach, and key artifacts in partnership with the solution manager.

• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management internally and externally with partners.

• Where required, hands-on application configuration to meet partner and customer needs.

• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence.

• Fuel our internal growth by identifying, leading, or contributing to internal pivotal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge.

• Where required, support pre-sales activities to position Partner solutions with Salesforce sales teams.

• Contribute to broader goals by becoming a citizen philanthropist and giving back to our communities by joining or leading volunteering activities.

Required Qualifications

• 15+ years of enterprise architecture or consulting experience 

• Hands-on technical consulting, solution implementation experience, deep expertise in the Salesforce platform, and coding experience in object-oriented languages.

• Ability to analyze, design, and optimize business processes via technology and integration.

• Expert level understanding of the Salesforce product suite, including (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Industry Clouds, etc.) APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies, and related ISV technologies.

• Strong background in design/development of large web-based systems, or complete software product lifecycle exposure

• Strong knowledge and experience of Salesforce development and configuration.

• Experience in guiding partners and project members in rationalizing and deploying technology for business use cases. Especially AI and other newer technologies.

• Work independently and as part of a distributed team and have a willingness to take ownership of problems.

• Rapidly learn new AI technologies as well as strong presentation, communication, and facilitation skills.

• Available to travel regionally and occasionally internationally depending on partner needs.

• Experience will be evaluated based on alignment with the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

• Experience in a major Salesforce Industry such as FINS, RCG, MFG, HLS, etc.

Preferred Qualifications

• Experience with enterprise application, data, security, and integration architecture patterns and domains

• Hands-on technical consulting and solution implementation experience with Salesforce’s existing products and solutions.

• A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM).

• Ability to build and maintain key relationships with C-level / mid-level and key decision-makers.

• Experience as a Senior Architect and/or CTO in a mid to large-sized organization with leadership driving an organizational transformation in a matrixed organization.

• Experience in defining and delivering enterprise applications on the Salesforce Platform including coded solutions.

• Familiarity with platform authentication patterns (SAML, SSO, OAuth)

• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)

• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

The following Salesforce.com certifications are preferred:

- Salesforce.com Certified System Architect
- Salesforce.com Certified Technical Architect
- Salesforce.com Certified CTA
- Salesforce.com Certified Advanced Administrator
- Salesforce.com Certified Sales Cloud Consultant
- Salesforce.com Certified Service Cloud Consultant
- Salesforce.com Certified Platform App Builder
- Salesforce.com Certified Marketing Cloud

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

KEY OPERATIONAL RESPONSIBILITIES

Financial

Achieve business targets by managing the total revenue and Market share, develop where possible sales through TARS connected channels, in favor of hotel direct channels

Operational

Track, analyze and report business trends in the market with some appropriate recommendations for new opportunities through the use of ANAIS.

Business plan /Analysis

Identify business opportunities and ensure clients loyalty in his business scope through the promotion and enrollment to Accor loyalty programs

Team Management

Manage sales team (account managers): set objectives and targets, analyse and optimize outcomes. Ensure training and competencies development

General Duty

Define and implement sales strategy in his business scope. Team briefings and development plans.

Position:  Director of Quality
Team: Managed Investment Data Team

The Role

The pursuit of quality at Morningstar is deeply ingrained in our culture and it is a key part of the value we bring our clients. We seek a highly self-motivated professional to own the strategic roadmap for continuous improvement of Managed Investment Data. The Director of Quality leads a team responsible for developing, implementing and monitoring quality assurance programs and ensures effective and efficient policies, processes, and procedures in place and adhered to. The Director of Quality will create a culture of client-centric quality, where all data quality goals are from the perspective of the user. The Director of Quality will collaborate with peers in the same role for other data types at Morningstar to drive global best in class data quality. This role will also work closely with audit and benchmarking Data team leaders and global stakeholders to ensure that all the agreed deliverables from the team are met, and that the team is fully equipped in terms of training and documentation. This role reports to the Head of Managed Investment Data.

Responsibilities:

•    Measure, build, sustain, and own the quality framework and processes across the Managed Investment content set that help us deliver quality data to clients.
•    Build and lead an internal data quality team emphasizing content expertise and client-centric measurements of quality.
•    Own the success of the quality health review and certification program.
•    Aggregate data quality metrics and deliver holistic data health updates to internal stakeholders, with action plans for continued success.
•    Own the data quality testing suites. Define the priority of future testing suites for Data Technology. Establish an operating model in which we proactively identify bugs and introduce new tests for each bug identified and for all new developments
•    Oversee the management of day-to-day activities of team to develop and implement the quality framework of key global Managed Investment database.
•    Accountable for ensuring and improving the performance, productivity and efficiency of the teams and the delivery of the operational performance KPIs, for team engagement, morale, and supporting the build for growth ladders of members.
•    Serve as an escalation point for critical quality assurance issues.
•    Partner closely with Data Operations team leaders to conduct root cause analysis, and track implementation of process improvements based on findings and measure impact
•    Define requirements for quality dashboards for Managed Investment Data and collaborate with the Enterprise Data Platform team and other Quality Directors to bring these dashboards into a consistent data quality dashboard.
•    Define metrics to assess the effectiveness of our quality testing suites
•    Partner with the Director of Customer Support to identify data quality defects via patterns in client tickets and establish test cases to mitigate future defects.
•    Identify and prioritize auditing and benchmarking opportunities across Managed Investment Data. Coordinate with the central auditing and benchmarking team to have them scheduled. Monitor progress of executing on action items after the audit RCA.
•    Monitor the industry for quality control methods and propose future areas of investment for Morningstar to reach and sustain best in class quality.

Requirements:

•    A broad and comprehensive understanding of investment and financial data sets.
•    Bachelor’s degree and 10+ years of experience in quality assurance, including experience with LEAN, Six Sigma, and Kaizen.
•    5+ years of experience managing a team
•    5+ years of experience working directly with data technology squad(s).
•    Demonstrated ability to partner with product managers to understand the needs of the user and translate those user needs into data quality goals
•    Demonstrated ability to write and execute SQL queries.
•    Excellent communication skills. Demonstrated ability to communicate complex data matters correctly and clearly to internal and external consumers.
Preferred Qualifications
•    Certified Lean Six-Sigma Green or Black Belt.
•    Experience with data visualization software, such as Microsoft Power BI and Tableau.
•    Experience managing a global team.
 

 

I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

ICF is a leading provider of consulting services and technology solutions to governments and commercial clients in the India, United Kingdom, Europe and globally. Since 1969, we have combined a passion for our work with deep industry expertise to tackle our clients' most important challenges. 

We cover the entire policy, programme and project lifecycle and address a wide range of policy areas, including justice, home affairs, employment, education and training, gender equality, and social inclusion and protection. With more than 5,000 employees, we serve government and commercial clients from more than 70 offices worldwide. ICF's website is www.icf.com.ICF is gearing to expand its presence in India and ramp up its activities in the Renewables consulting domain. 

We are looking for an individual to spearhead this growth. Someone who is growth oriented, passionate about clean energy and has the ability to manage and run business as a profit centre would be an ideal candidate. ICF is a global leader in clean energy consulting and we are increasing our focus on the Indian market. As the Leader for Renewables consulting in India you will have the support of international teams of ICF to create a robust business in India and the neighbouring countries. 

As an AD, you will need to :

•Be a visible expert in the Renewables sector in India.  
•Have existing strong relationships and recall at CXO level in private sector and with senior officials in the Government. 
•Support the Director in Business Development function to build a sustainable renewables business in India and South Asia region. 
•Lead and mentor a team of mid-level and junior resources who are passionate about clean energy to deliver projects for clients. 
•Collaborate with other team leads across ICF to cross sell and build offerings spanning the entire energy value chain in the region.
•Lead large multi-million-dollar pursuits in clean energy space across the region 

Skills and Requirements:

•Bachelor's degree in engineering or Economics from reputed institutions
•Post graduate degree in management/Engineering desirable.
•10+ years of experience with > 8 years’ experience in renewable energy and power market analysis and policy. Past Consulting Experience is a must.
•5+ years Project Execution of large projects as a Project Lead. 
•5+ years business development experience including generation of leads, proposal writing and presentations to prospective clients
•Demonstrative knowledge of Renewable Energy sector
•Industry experience in RE companies will be a plus
•Knowledge of Power System Models will be preferred. 

 

Personal Qualities:

The successful candidate will clearly demonstrate the following strengths:

•Excellent verbal, interpersonal and written communication skills
•Strong analytical, problem-solving and decision-making capabilities
•Team player who can mentor a team of staff
•Is a self-starter, self-motivated and Driven and takes full ownership
•Ability to multi-task in a fast-paced environment
•Sound business ethics, including the protection of proprietary and confidential information
•Ability to work with all levels of internal staff, as well as outside clients and vendors
•Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude
•Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)
•Ability to be flexible to handle multiple priorities
•Ability to lead and mentor a team of analysts.

About ICF ICF (NASDAQ:ICFI) is a global consulting services company with over 9,000 full- and part-time employees, but we are not your typical consultants. At 

ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

New Delhi, India (II77)

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Automation Technical Project Director located in Batu Kawan, Penang.

What a typical day looks like:

• Search for potential customer or potential project
• Specific customer management and communication.
• Lead the planning and implementation of an automation project
• Facilitate the definition of project scope, goals, and deliverables
• Define project task and resource requirements
• Mange project resource allocation
• Plan and control project timelines
• Estimate project budget, and control the cost within the budget
• Collaboration with other functions to compliancy the law and rules (Information Security, Finance, EHS, ESD, CE, UL, etc.)

The experience we’re looking to add to our team:

• Bachelor's Degree in Automation Engineering, Computer Science, Software-Engineering, Electrical Engineering or Mechanical Engineering
• Has manufacturing process or automation development background is prior.
• A similar TPM role with a minimum of 10 years of experience in development & deployment for automation project or automatic product
• Proficiency in engineering software is a plus (C++, LabView, PLC, SolidWorks, Robot, etc.)
• Project planning & schedule control & quality control & project management
• Estimate project cost, and implement project to control the cost within the budget
• System verification in whole development process with good abilities of troubleshooting & high-quality awareness
• Data analysis and reporting.
• Know DFMEA, PFMEA, DOE, CPK, GR&R, related assistance tools be plus
• Familiar related standard & system, like ISO9001, TS16949, EMS IPC-3 be plus

What you’ll receive for the great work you provide:

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

NB87

SG70

Job Category

Production Engineering

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

​Job Description: 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

New Delhi, India (II77)

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

New Delhi, India (II77)

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

New Delhi, India (II77)

This is a strategic leadership role to develop and implement the People and Talent Strategy for the Business Unit (BU).  This role will also oversee the delivery of operational HR across the BU.

You will report to the Regional People Director for Asia Pacific with a dotted line to the BU Managing Partner (BUMP).  This role involves a mixture of strategic HR and tactical HR, with this person being comfortable in rolling up their sleeves and ensuring the day-to-day HR generalist activities are positioned to support desired business outcomes.  You will lead a small team of HR practitioners and collaborate closely with Regional and Global Centres of Excellence (Talent Acquisition, Learning & Development, Compensation & Benefits, Diversity & Inclusion).  

This role is a senior HR Business Partner supporting the BUMP, BU Leadership Team, Partners and People Managers.  

In addition to the responsibility across the BU, you will be a key member of the APAC People Leadership team and People community, contributing to and influencing People-related projects across the Region.
 

The ideal candidate will be a high energy resourceful HR Director, who has the gravitas and commercial acumen to win the confidence and buy in of the BUMP and Partner Group.  Your HR initiatives will have a direct impact on the organization’s growth. You will enjoy thriving in a dynamic, fast paced business environment and adapt well to change. You are resilient and bring a ‘can do attitude’ to all you do. Your strengths will be to build trust and maintain effective working relationships, managing across diverse keys stakeholders as well as our professional consultants and technical leaders. In terms of skills, those with excellent relationship building, ability to influence at a senior level, track record of driving HR programs and initiatives that have a positive impact on business outcomes, and you will have a strong ability to get results through others. You bring a strong HR toolkit with a strong knowledge of Labor Laws across the countries you operate in, good in HR Operations and have a record of successful execution and delivery of HR programs and initiatives.

You thrive on being part of the business and the HR Community. You are comfortable with a mix of Group driven HR Strategies and the autonomy to design and deliver APAC or local solutions where needed.

You bring strong leadership coaching skills in addition to a strong understanding of Labor Laws in the countries you operate. You understand the true HR Partner model and being a trusted advisor to your business leaders. You have experience in lifting the capability of leaders and high potential employees, building a highly engaged workforce with your business and are motivated by your HR strategies helping your businesses commercial growth.

Experience Required:

• Bachelor’s degree or above in HR management, Psychology, Business Administration or related principles
• At least 15 years of practical experience in Human Resources, preferably with work experience in MNC and matrix work environment
• Experience in people management and leading a team, and project management
• Solid experience with track records in designing and/or implementing HR Strategy, Workforce Planning, Succession Planning, Leadership Assessment and Development, Performance Management, Talent Development, Compensation and Benefits initiatives
• Excellent stakeholder management communication and influencing skill
• Achievement-driven, resilient and result-oriented with can-do attitude and continuous improvement mindset
• Strong cross-cultural awareness
• Comfortable with some travel within the BU

ERM has enduring values, which are fundamental to our business conduct. We are passionate about our people, their safety, well-being and development. ERMers take accountability, are client focused, and collaborate with colleagues across geographies. If you share our values, beliefs in sustainability and are motivated by opportunities to make a real impact to our people and business, ERM is the right place for you. We offer a flexible working environment and competitive salary.

At ERM, we embrace the benefits of flexibility across business; as this benefits our people, our clients, our business and the environment.  Our philosophy is to provide a strong degree of choice and flexibility in work location, where client requirements and our office location strategy allow, and we anticipate this to generate a high degree of home working. We also believe in the power of bringing people together, so we expect that people who work for us live within reasonable commuting time of an ERM office. This combination of working from home and from an office is sometimes referred to as “flexible” or” “hybrid” working. 

Develop and execute talent acquisition strategies to ensure the recruitment of qualified and diverse individuals.

- Implement and manage comprehensive onboarding programs to integrate new employees seamlessly into the Sofitel Taksim family.

- Drive employee engagement initiatives to enhance workplace satisfaction and foster a positive, collaborative culture.

- Oversee performance management processes, providing guidance and support to managers in talent development and succession planning.

- Design and implement training and development programs to enhance the skills and capabilities of our team members.

- Act as a liaison between employees and management, promoting open communication and conflict resolution.

- Monitor and analyze key HR metrics to assess the effectiveness of talent and culture initiatives.

Country

India

Job Family

Commercial

We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

Role Purpose:

Provide full-service management of key client accounts through marketing research information, analysis and reports and identify new opportunities for developing business in Customized Research.

Primary responsibility would include developing business, especially across key FMCG clients in West by reaching out to them, understanding their challenges, sharing NIQ/GFK solutions and evolving the brief along with the clients to win business.

Other responsibilities would include developing and delivering the proposals to win the business and work with the Customer Success Team to deliver the findings presentations to the clients.

Accountabilities:

Accountable for success of the team by ensuring revenue target as well as team development.

Client Management

· Provides advice and consultation to clients and staff

· Handles complicated client queries or complaints

· Develops strategic understanding of industry trends, competition and opportunities of NIQ/GFK

· Demonstrated recognition by client as an “expert” related to research knowledge areas

· Presents results of study to the client’s top management

· Ensures the smooth collection of debt from clients

Project Management

· Designs and plans research projects following client briefing and needs

· Supervises all stages of project management and monitors performance by working with the Customer Success team which will ensure the day today work is done

· Provides advice on the execution of projects, informs clients on progress and gives specific instructions to other departments regarding the collection and electronic processing of information

Thought leadership

· Introduce new solutions and thought leadership pieces to the team

· Strong understanding and appreciation of the various MR protocols such as concept testing, product testing, U&A, Segmentation, Profiling studies, BHT and so on.

Business Management

· Develops the business (profit and loss responsibilities)

· Strong Leadership Competencies (360-degree assessment), proven successful business record, and demonstrated ability to effectively work with diverse teams

· Provide top management with thorough review of internal and client financials including budget and forecast

Role Expectations

Scope

1. Would manage the end-to-end relationship with all clients with a focus on the FMCG clients

2. Would be responsible for revenue generation, client servicing and collections. Joint responsibility of the deliverables along with the customer success team

3. Would be supported by the customer success team – which will take on the responsibility of end-to-end completion & delivery of the project

Education and Experience

1. University degree in Marketing / Economics / Psychology / Sociology or related field a must. Preferred Postgraduate or MBA

2. 12+ years working experience in Market Research

3. Preferred : knowledge and exposure of the Mumbai + west India markets;

Knowledge and skills

4. Expertise in servicing customers and in-depth knowledge on CI methods, analysis and techniques

5. Strong analytical mind

6. Excellent Presentation skills

7. Very good knowledge on advanced analysis, methods, and tools

8. Good organisational skills, and strong abilities of working with different teams

9. Excellent verbal and written communication skills in English.

10. Competent Negotiator with good influencing skills

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

     

JOB DESCRIPTION:

Plant Quality, Compliance and Financial Deliverables:

Ensure plant quality, compliance, operational and financial targets are met

No regulatory or product action

Drive a culture of project excellence, governance and discipline

Supply Chain:

Foster end to end system based planning and management

Drive total cost management and adherence to all financial goals

Ensure program management and governance

Procurement:

Oversee supplier development and category spend

Drive localization strategies

Lead the category management and purchase teams at HO, Plant

Shared Services:

Oversight of affiliate quality, packaging and labelling functions

Drive audit readiness and compliance

Meet all established targets

People Development:

Train and help team members to have consistent performance and develop their professional capabilities

Focus on career development

Budgeting & Controlling:

Develop financial plans and LBE’s; manage the cost center to plan.

Experience Details:

• 20+ years in Logistics & Supply chain area in Pharma/FMCG/Retail

• Experience across multiple areas of supply chain notably Manufacturing, Planning, Distribution, Customer Logistics, Procurement and Program Management.

• International, Cross Divisional and Local experience preferred

• Functional Competencies: Planning, Program Management, Manufacturing, Operations, Logistics & Financial Planning

• Knowledge of SAP or other ERP systems

• Familiar with GMP procedures

• Excellent leadership & team building skills. Ability to work cross functionally. Strong communicator. Self-starter. High energy

• Be accountable, focus end to end, cross functional collaboration, be seen as a leader, able to build performance, develop the team with high standards of performance.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Supply Chain

     

DIVISION:

ANSC Nutrition Supply Chain

        

LOCATION:

India > Mumbai : BKC Building

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 25 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)