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Role Responsibilities
Job Summary
Counterparty Credit Risk Business Analyst for driving the various Sales Efficiency projects with the goal to achieve the SCB Group’s RoTE targets.
Responsibilities
The FM CCR BA Team requires a Senior Business Analyst to lead a number of initiatives as part of the Sales Efficiency Program. The deliverable will incorporate business and technology deliverables including system upgrades, business workflows and migrations, risk data and control implementations. In this function, the lead is responsible for high quality analytics requirements produced by the team, definition of target operating model, testing, training, and user support for various projects focused on Traded Credit Risk / Sales Efficiency.
· The successful candidate will play a leading role in the delivery of multiple highly visible strategic Credit Risk/FO programmes with the primary responsibilities of a Lead Product Owner and/or leading Scrum team(s).
· The candidate will be responsible in driving Credit Risk solutions to support key Finance Market business enablement including onboarding new products, risk measures/model enhancements, improving Credit Risk management workflow etc.
· The candidate will be a natural leader and mentor with a driven yet pragmatic, delivery focused mindset and a desire to deliver constant business value through the effective and innovative use of technology.
· The candidate will be expected to take ownership, responsibility and accountability for critical deliveries. In addition, the successful candidate will have come from a mature and demonstrable Agile and Business Analysis background and be comfortable dealing with the resistance that comes with change.
· The candidate will work closely with the other team members and senior stakeholders to design and implement critical strategic solutions whilst collaborating and engaging with Business Stakeholders to deliver to exact requirements. The candidate is expected to work in a dynamic global team with business analysts, developers, project managers, business stakeholders and other technical experts across multiple locations while leading and helping to lead and build the local development team with the expectation that travel may be required.
· Manage requirements across multiple workstreams through Agile development process.
· Work with Development teams to onboard business requirements to technical solutions including all business workflows enabling the Credit Risk management by the TRMs /enhancing Sales efficiency for the FOs.
· Bridge the gap between business stakeholders and technology partners by providing clear business requirements and defining clear acceptance criteria
· Identify gaps thorough stakeholder interviews and data analysis
· Undertake functional testing to ensure quality of delivery before it is passed on to the stakeholders for UAT.
· Agile planning of deliveries and staying on the top of the delivery cadence throughout the requirement lifecycle(inception to Go Live).
· Able to identify and raise risks and issues if project milestones are at risk.
· Decommission legacy systems and transition users to the strategic platforms
· Providing user training and support where required.
Key Responsibilities
· The candidate will be required to work closely with the Business Stakeholders (including senior management), Development Manager, Project Manager, Business Analyst, and a team of developers/testers.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the [FM IT CCIB Team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Traded Risk Managers, Risk teams, IT partners, Front Office
Our Ideal Candidate
· 10 years of experience in delivering change in Credit Risk.
· Strong understanding of Counterparty Credit Risk and Financial Markets.
· Must have had strong experience in Business Analysis and Project Management.
· Strong experience in implementing projects using Agile methodology
· Experienced in data visualization
· Domain knowledge on financial instruments and derivatives, trading and risk management, excess management processes and credit risk methodologies.
· Strong understanding of credit risk measures, risk analysis and reporting.
· Strong written and oral communication skills
· Ability to be organised and multi-task on different requirements across various stakeholders, and to work independently and under pressure
· Cultural sensitivity and awareness to work with a range of people from diverse background and geographies
General Skills:
· Business Analysis (e.g. gathering user requirements, data analysis)
· Coordinate User Acceptance Testing
· Ability to multi-task and liaise directly with Risk Managers, IT partners and Front Office members.
· Familiarity and demonstrates confidence working in an agile development environment
· Self-starter who can manage timelines, drive/facilitate requirements and communicate with Developers
· Demonstrable strong experience of Agile
· Stakeholder Management
· Possesses conflict resolution
· Focuses on the scrum value of openness
· Negotiation & Communication Skills
Technical Knowledge
· Spearheading working groups with business stakeholders to gather requirements and formalize signoffs.
· Meticulous attention to detail and strong focus on clear and requirements documentation.
· Orchestrating the delivery of Credit Risk projects and working closely delivery teams including senior management, Development Manager, Project Manager, and a team of developers.
· Analyze problems raised in software development or production environments and provide timely solutions.
· Provide leadership to junior Business Analysts and scrum teams.
· Knowledge of open source solutions and trending technologies
· Good experience of delivering software based on user feedback and UI/UX.
· Deliver quality software in a time following Agile methodology.
· Knowledge of other Agile approaches like Scrum, Kanban, XP, etc.
· Expert level knowledge of the Agile methodology and frameworks like DAD, SAFe, etc.
· Understand the fundamentals of iterative and incremental development.
· Knowledge about tasks, backlog tracking, burn down metrics, velocity, user stories
· Needs to be an expert in estimation and planning
· Understanding of the continuous integration and automated testing
· Should have knowledge about Agile techniques like: CI/CD, TDD, BDD, Pairing, Automated Testing
· Advanced experience of ADO and Confluence
· Practitioner level Agile certifications, e.g. PMI-ACP/CSM/CSP, ICP-ACC, SAFe-SPC, etc
Role Specific Technical Competencies
· Kafka
· Agile
· Python
· SQL / Postgres
· Microservices
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
JOB SUMMARY
The purpose of the role is to provide Project Management/Business Analysis to the Financial Markets Technology group, looking after the onboarding of new Products for Financial Markets. The role will be responsible for driving the end-to-end onboarding of new products into the FM technology landscape.
SABRE is the sole FM cross asset risk management platform (Standard Chartered Analytics Booking and Risk Engine) and delivers consolidated risks primarily to Structured and Derivatives traders within the Front Office.
This role consists in joining the SABRE project team responsible for onboarding of New FM Products. The team looks after the end-to-end onboarding process, working closely with the Trading desks to configure the products and coordinating the validation, UAT and approvals to trade with all support functions involved.
Joining as a Senior Business Analyst on this initiative, the candidate will take full ownership of products in the pipeline and be responsible for their full delivery till production. He will also contribute to the continuous transformation of the platform and the processes to support faster time-to-market for product onboarding. This includes progression of the Continuous Build/Continuous integration roadmap, both within SABRE and within the Analytics library, as well as process optimization across functions involved.
The job purpose consists in:
· Building strong, effective relationships with both the business and technology teams, across global offices.
· Collaborating with all Front Office and control functions to gather requirements for the new products, solve business problems by proposing relevant, innovative solutions in consultation with the technology teams where required.
· Contribute to the initial Business Cases for products, including expected client revenue and expected implementation costs, to support the prioritization of the product pipeline.
· Creation of the Booking Model documentation for prioritized New Products, specifying all aspects of the Front to Back business processes, across the product’s life-cycle.
· Coordination and tight tracking of the product validation with Front Office and control functions, including construction of the User Acceptance Testing plan and coverage, execution across all teams involved and follow-up on challenges identified with the product.
· Follow-up on the products production releases, post-implementation support.
· Working as part of an agile team including Business Analysts, Developers and Testers and being able to identify business implications of technical design decisions and influence them accordingly.
· Providing regular and detailed transparency on the onboarding progress to the product sponsors (Trading Desks)
· Working across asset classes FX, Rates, Credit and Commodities (both structured and flow)
· Deliver functional consistency across the various projects by influencing architecture and design decisions
RESPONSIBILITIES
· Understand the users’ requirements and translate into appropriate detailed Booking Model documents, questioning and challenging assumptions and status quo
· Propose relevant solutions and alternatives to meet business needs
· Ensure products are onboarded on time and on budget, tracking delivery timelines closely and providing full transparency on progress to the product sponsors (Trading Desks)
· Proactively engage, manage and build strong relationships with both business and technology stakeholders
· Translate solutions into detailed, unambiguous, business and functional requirements
· Ensure the overall quality of Booking model documents, functional specifications and other supporting documents meet the bank’s standards
· Work proactively with fellow BAs and other team members, ensuring work is proportionally distributed and targets are met
· Ensure documents such as Booking Models and functional specs support the development of practical technology solutions and suitable test cases
· Work as part of a combined cross-functional agile team and support the on-going build as required e.g. drafting/reviewing of test cases, closing out developers open issues/questions, contributing to solution design etc…
· Assist the business with the onboarding UAT, including test cases preparation, planning, communication, and close tracking of activities.
· Identify risks and issues early, plan mitigating steps and communicate these to business stakeholders in a timely manner
· Work closely with project and programme managers to ensure stakeholders are fully engaged and expectations managed
· Delivery focused, committing to specific tasks and ensuring these and the overall projects deadlines are met
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead to achieve the outcomes set out in the Bank’s Conduct Principles
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
· Heads of trading desks and traders, Quantitative analysts (FO and Market Risk quants), Middle office and Operations, Market risk managers, Product Control/Valuation Control, Development leads, Developers, Testers, Project managers, Program manager, Support groups
Other Responsibilities
· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
OUR IDEAL CANDIDATE
· 6 years of experience with good BA skill background/certifications are preferred
· Extensive product knowledge across asset classes encompassing product, pricing, risk and trade life cycle,
· Sound knowledge of the FO to BO trade flow, including Market and Credit Risk Management, Middle Office, Operations and Finance activities
· Proven ability to work across business streams and have exposure to front to back system implementation.
· Strong understanding of key technology concepts, basics in SQL, functional programming and architecture. Strong technical acumen is a big plus.
· Ability to work proactively, independently and displays strong initiative
· Pragmatic team player with an attention to detail.
· Strong interpersonal, problem solving and analytical skills
· Ability to accurately translate and document business needs into functional requirements and produce quality documentation
· Ability to drive multiple agenda and effectively manage priorities
· Strong communication and presentation skills
· Multicultural awareness.
· Displays personal authority, integrity and ethics
KEY MEASURABLES
· Stakeholder feedback (Business and IT)
· Delivery of individual tasks and onboarding of products on time and with full transparency on progress
· Quality of documentation
· Ensuring projects pass internal audits and reviews
· Post project implementation reviews and alignment of project deliverable to measurable exit criteria
Role Specific Technical Competencies
· Strong analytical & problem solving and creative skills
· Good communication skills in both written and oral
· Ability to be organised and multi-task on different requirements across various stakeholders, and to work independently and under pressure
· Cultural sensitivity and awareness to work with a range of people from diverse background and geographies
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
Role Responsibilities
Job Summary
This role will report directly to the MD, Head of Business Enablement & Change, TB and matrix to the Transaction Banking COO. The role holder will participate in TB Management Team meetings and be a member of the TB COO Management Team. As a critical role within the TB Business Enablement and Change function, the holder will have full responsibility for supporting the Global Head of Transaction Banking in key business planning, people activity, identifying opportunities for improvement, tracking performance & closure of critical business issues.
The role holder will play a pivotal role in shaping and executing the vision of TB, driving and managing key initiatives, leading the Business Management function for TB, and serving as a trusted advisor and liaison for the Global Head of TB.
The role holder will bring a strategic mindset, strong problem-solving skills, and an ability to think big picture. The role holder must be adaptable, comfortable dealing with ambiguity, and capable of building strong stakeholder relationships across TB.
Responsibilities
Representation for Global Head of Transaction Banking
· Leadership role providing representation for, and acting as an escalation point for the Global Head of Transaction Banking.
· Provide strategic support, coordination and decision facilitation for the Global Head of Transaction Banking.
· Act as key point of contact between the Global Head of Transaction Banking and internal stakeholders (including TBMT members) facilitating engagement, communication, challenge and ensuring alignment.
· Support the Global Head of Transaction Banking in understanding, overseeing and enabling business strategies, deliverables and functional requirements for Transaction Banking.
· Work closely with the Executive Assistant for the Global Head of TB to ensure scheduling allows them make the most of their limited time.
· Act on behalf of the Global Head of Transaction Banking when needed, while reflecting their intentions accurately.
· Work on everyday action items and general Transaction Banking affairs that the Global Head of Transaction Banking requests.
Business Enablement & Change
· A key senior member of the Business Enablement and Change function, focussed on enabling TB to reach its full potential.
· Work alongside a team of leaders, driving strategic business communications, strategy, programme management and process improvements.
· Manage key business & people activity and identify problem areas or opportunities.
· Support the Head of Business Enablement and Change when needed, reflecting the broader remit of the team.
Business Management
· Provide leadership as the direct line manager for all Business Managers across Transaction Banking, globally and regionally.
· Streamline Business Management activities to align to key scorecard metrics, client outcomes, and requirements across TB. Identify and implement best practices, ensuring consistency and relevancy.
· Prepare and present materials and analysis to support discussions, inform critical decisions, inform management reviews and update stakeholders across CCIB.
· Oversight and coordination of preparation of materials for governance forums attended by Global Head of Transaction Banking (e.g. CCIBRC ,CCIB MT, TB Governance Forums).
· Track priority actions assigned to the Global Head of Transaction Banking and ensure timely completion.
· Ensure timeliness and accuracy of all materials produced, ensure appropriate review, challenge and follow-up in relation to materials produced for Transaction Banking and CCIB meetings.
· Develop and track key measures of performance and success, to drive continuous improvement, business optimisation and innovation for Transaction Banking.
People and Talent
· Lead the design and delivery of Management Team meetings, ensuring effective meeting agendas, location and facilitation.
· Lead the design and delivery of the annual Transaction Banking Leadership Team face-to-face meetings and conference, ensuring the off-site is effective, engaging, and meets strategic objectives.
· Handle sensitive information and situations, ensuring effective response and resolution. Work to solve problems, reconcile any disagreements, and deal with issues before they are brought to the Global Head of Transaction Banking.
· Gain the trust of stakeholders, to play a key role in delivering a high-performance team culture across Transaction Banking.
· Coordinate specific people plan projects/ initiatives for the Global Head of Transaction Banking, in partnership with the Transaction Banking HR Business Partner.
· Co-create an engaging and cohesive series of virtual and actual Transaction Banking Management Team engagements, in partnership with Head of Transaction Banking Communications.
Stakeholder Management
· Work closely with senior management within TB, CCIB and CPBB to ensure a global standard approach to issue resolution, handling initiatives and driving change.
· Work closely with the TB COO, CFO and HR BP across activities and performance tracking linked to revenue & cost targets, product & client strategy outcomes, risk management, marketing, and people priorities.
· Engage with internal & external stakeholders where appropriate to ensure TB initiatives are reflective of business and industry requirements and fit for purpose in delivering our aspiration.
Risk Management
· Take responsibility for understanding the risk and compliance requirements of the Global Head of Transaction Banking role.
· Effectively identify, escalate, mitigate and resolve risk and compliance matters. Contribute to a culture in which all stakeholders feel safe to raise concerns and where risk and compliance matters are addressed, and misconduct appropriately dealt with.
· Support Risk Management priorities across Transaction Banking.
Team Leadership
· Build and lead a high performing team of Business Managers, providing leadership and guidance.
· Foster a culture of continuous learning, collaboration and high performance. Set clear performance goals, conduct regular performance evaluations and support career development.
· Champion and act as a role model of the Group’s values and culture
· Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone are drivers and owners of client outcomes.
· Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.
· Employ, engage, and retain high quality people, with succession planning for critical roles.
· Ensure team structure/capacity is reviewed to enable delivery of client outcomes.
· Ensure the provision of on-going training & development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risk.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Global Head of TB
· TB COO
· TB CFO
· Head Business Enablement & Change, TB
· TB Management Team
· TB Leadership Team
· TB COO Management Team
· DCDA Management Team
· TB Functions
Other Responsibilities
· Embed Here for good and Group’s brand and values in CCIB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
· 10+ years of experience in Banking industry with strong Transaction Banking product knowledge
· Proactive and positive with the ability to make good / sound decisions and use independent judgement
· Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
· Ability to create effective work relationships across functions & borders
· Develop and track key measures of performance and success, to drive continuous improvement
· Good presentation, time management, negotiation and influencing skills
· Excellent written & oral communication skills
· Can work independently to strict timeframes
· Focused, organised and results-oriented
· Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
· Assertive, tenacious and willing to challenge when required
· Knowledge of the Global regulatory environment and the ongoing developments
Role Specific Competencies
· Experience in Transaction Banking
· Global Mindset
· Strategic Mindset
· Organisational Skills
· Stakeholder Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
Role Responsibilities
Job Summary
To support the Country Head of Client Coverage in driving business performance and results through: 1) Business reviews & sales enablement, 2) Client portfolio management and proposition, 3) People agenda and frontline communication, 4) Business strategy execution and project management. The role will work closely with the Country Client Coverage, Finance, HR, CABM and COO teams as well as the central global Business Development teams. The role is inherently varied and reflects the changing demands and responsibilities of the Country Head of Client Coverage. It involves a combination of routine, project & adhoc work. Specific areas of responsibility will include:
Responsibilities
Business performance
· Track and review periodically the delivery of agreed business performance and cost targets to budget (e.g. revenue, RoRWA, RWA, costs), including metrics which are material and relevant for Client Coverage scorecard (e.g. TB asset utilisation vs. NIM, etc). Identify risks and opportunities to delivering the targeted business performance.
· Lead preparation for CC country (monthly) business reviews, as well other regular updates (Manco, Group/ Regional MT, Board, ALCO, etc) as needed.
· Manage CC cost budgets and cost centres in close coordination and with the support from HR and Finance.
· Review and track frontline productivity using a standardised approach. Identify areas for improvement.
· Help defining, driving and tracking Sub-Optimal reduction plans, including expected impact on P&L.
· Engage and support material transaction approvals and attend RCAF reviews as and when needed. Monitor accounts for RCAF commitments.
Client portfolio management and Client engagement
· Review client onboarding requests and act as approver for new client ID creation.
· Support client tail management process, including dormant GICs retention approval: quarterly review of new proposed exits and monthly tracking.
· Be the business owner for the governance of the NPC framework, management of the NPC portfolio and country classification.
· Review and track the delivery of CCIB differentiated client proposition for Platinum and Gold tier clients (prioritised onboarding, credit turnaround times, client services, etc).
· Review and track adequate and efficient coverage of Platinum, Gold, Silver and Portfolio tier clients, including the execution of global coverage model initiatives.
· Work with regional CCIB Marketing teams to define/ execute/ track the marketing and client engagement plans in the region / country (content, events). Create, maintain, and coordinate a calendar of senior client engagements in the region / country. Ensure the effective distribution of marketing materials and communications to clients.
Business strategy and Project management
· Support the definition, tracking and delivery of Country go-to-market strategy and execution plan (what types of client segments / sectors should we be focusing on in which market): coordinate strategy formulation, translate into initiatives, and track initiatives.
· Organise yearly or ad hoc strategy days to ensure close communication and alignment between CC, products, and functional teams.
· Support the preparation of the annual Regional / Segment Corporate Plan.
· Support and represent the region/ country/ segment for the execution and tracking of business-related CC group or local projects (e.g. operating model changes/ restructuring, RWA optimisation, remediation efforts, Client Central launch).
Sales Planning and Enablement
· Manage regular pipeline meetings (materials, actions and notes). Ensure pipeline is up to date and reflects an accurate picture of business momentum.
· Oversee Account Plan regular updates and quality. Review Platinum and Gold client lists on a regular basis in conjunction with Segment heads to ensure effective coverage and tracking against objectives: key commercial opportunities, C-suite engagement and realisation of financial aspirations.
· Ensure accurate wallet share information are available for Platinum and Gold clients (based on Coalition), steer frontline to use this information (e.g. for account plans).
· Ensure teams are uploading call reports in a timely manner.
· Support in the region the deployment and adoption of global tools (CRM, sales analytics, etc). Consolidate sales feedback for the global teams.
· Manage CRM access request approvals (for CC and non-CC staff) and support/ approve CRM static data maintenance, i.e. change in client segment, client group tagging, RM changes and group creation.
Continuous improvement initiatives
· Keep abreast of best practices in learning and development to raise the performance
· Optimise current processes to meet customer requirements (internal and external)
People agenda and Communication
· Support the region in delivering against HR objectives and initiatives: Diversity and Inclusion targets, succession planning, people forum, etc.
· Support RM scorecard process, including target setting/ uploading, handling/ escalate RM inquiries/ questions regarding scorecard issues. Ensure a transparent correlation between bonus and scorecard scores across the region.
· Support the annual P3 process (compensation, bonus, promotions, CP reviews).
· Track headcount and review periodically the consistent use of Job Families (in particular, for new employees).
· Oversee the IG/ Internship/ Apprenticeship/ Short Term Assignments (STAs) programmes (requests, allocation, coordination of rotations, post programme hiring, etc) – IGs to report into the BPM.
· Provide guidance, set objectives & review performance , growth plan for the direct reports
· Coordinate staff training programmes.
· Ensure effective communication of key business messages to Client Coverage frontline (incl. key changes impacting clients, RMs and the broader client teams).
· Contribute and ensure participation of the country Client Coverage frontline to Global/ Regional initiatives (townhalls, forums, surveys, etc).
Risk & Control
· Review papers for submissions to Client Review Committee (CRC), Business Responsibility and Reputational Risk Committee (BRRRC) and Root Cause Reviews (RCR): Sensitive Clients, Level 2 Sanctions Risk Assessment Form (SRAF), Defence Goods Risk Assessment Form (DGRAF).
· Review papers for submissions to various other Risk forums/ committees and attend when required: GRRRC, CCIBRC, Regional RC, Executive Risk Committee (ERC), Business Risk Forums (BRF), NFRC, Fraud Risk.
· Review/ Assist in preparing reviews with external auditors (EY), onshore regulators (SAFE, PBOC, CBIRC), overseas regulators (HKMA, PRA).
· Review country Conduct Plan and monthly supervisory dashboards for conduct flags and attend the Conduct forum.
Administrative / delegation support
· Manage country Client Coverage Management Team meetings (agenda, actions, and notes).
· Ensure all business heads have the required sources of authority and delegations (POAs, GASB, GDAM, other DoAs, etc).
· Execute on any required approvals as per the authority delegated from the Country Head.
· Act as delegate for Country Head for committees as needed.
· Manage ad-hoc tasks and activities as may be required from Country, Regional or Group teams.
Regulatory & Business Conduct
· Demonstrate an awareness of the sensitivity of some of the information presented with.
· Display exemplary conduct and live by the Group’s Values and Code of Conduct
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
· Lead the Client Coverage Business management team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Key Stakeholders
· Regional and Country Head Client Coverage
· Regional and Country Client Coverage and CCIB Management Team
· Regional & Country CEO Office
· Other Regional and Segment Business Planning Managers
· Client Coverage frontline staff
· CCIB Business Development teams
· Regional / Country Functions (HR, Finance, Legal, Risk, Compliance, Risk & Control, IMO, etc)
Other Responsibilities
· Embed Here for good and Group’s brand and values in the Client Coverage Business Development team
· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Our Ideal Candidate
Qualifications and Skills:
· Masters or Bachelors degree
· 10+ years of experience in Banking industry
· Comprehensive knowledge of risk governance frameworks & quality framework and processes
· Proactive and positive with the ability to make good / sound decisions and use independent judgement
· Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
· Ability to create effective work relationships across functions & borders
· Interpersonal skills in networking, influencing and decision taking
· Good presentation, time management, negotiation and influencing skills
· Excellent written & oral communication skills
· Can work independently to strict timeframes
· Focused, organised and results-oriented
· Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
· Assertive, tenacious and willing to challenge when required
· Knowledge of the Global regulatory environment and the ongoing developments
· Interpersonal skills in networking, influencing and decision taking
Contributes to:
· Effective governance
· Risk escalation and awareness
· Effective Quality
· Effective Training
· Effective Communication
Role Specific Technical Competencies
· Business Markets
· Financial Analysis
· Risk Management
· Planning: tactical, strategic
· Managing Change
· Relationship management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
· The role holder is primarily responsible for the pro-active acquisition of retail clients through customised value propositions and to acquire for corporate employee via Employee Banking (EB) opportunities via business to consumer correspondence. Primarily responsible to acquire Premium banking, Priority banking sign up & Payroll individual clients.
· Candidates will also be required to provide wider range of retail and priority products such as wealth and Insurance to targeted segments. Obtain EB leads opportunities via referrals, networking, cold calls and execute them professionally with internal and external stakeholders.
Key Roles and Responsibilities
· Establish relationship with internal stakeholders, and also external stakeholders corporate to increase referrals.
· Provide a high level of client service by responding timely and accurately to enquiries by corporate Employee Banking (EB) clients and their employees.
· Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking’s events, networking events and roadshows.
· Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows)
· Keep abreast of market trends and competitor offerings and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.
· Deepen client relationships via timely servicing and products cross sell based on needs based scenarios.
· Able to present professionally
Our Ideal Candidate
· Relevant sales/acquisition experience in retail banking sales with a proven sales track record is preferred.
· Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable.
· Highly results-driven, enthusiastic, and self-motivated individual with strong time management skills and must be able to work under pressure.
· Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness.
· Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations.
· Able to articulate and hold a professional corporate presentation to key stakeholders.
· Team player with initiative and assertiveness.
· Diploma/ Degree Holder
· GCE O / N Level
· 1 Year of experience in Banking
· This is a fixed term role with duration of 1 year
Role Specific Technical Competencies
· Sales experience
· Banking experience
· Expertise in banking products
· Customer experience
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
· The role holder is primarily responsible for the pro-active acquisition of retail clients through customised value propositions and to acquire for corporate employee via Employee Banking (EB) opportunities via business to consumer correspondence. Primarily responsible to acquire Premium banking, Priority banking sign up & Payroll individual clients.
· Candidates will also be required to provide wider range of retail and priority products such as wealth and Insurance to targeted segments. Obtain EB leads opportunities via referrals, networking, cold calls and execute them professionally with internal and external stakeholders.
Key Roles and Responsibilities
· Establish relationship with internal stakeholders, and also external stakeholders corporate to increase referrals.
· Provide a high level of client service by responding timely and accurately to enquiries by corporate Employee Banking (EB) clients and their employees.
· Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking’s events, networking events and roadshows.
· Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows)
· Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.
· Deepen client relationships via timely servicing and products cross sell based on needs based scenarios.
· Able to present professionally
Our Ideal Candidate
· Relevant sales/acquisition experience in retail banking sales with a proven sales track record is preferred.
· Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable.
· Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure.
· Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness.
· Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations.
· Able to articulate, and hold a professional corporate presentation to key stakeholders.
· Team player with initiative and assertiveness.
· Diploma/ Degree Holder
· GCE O / N Level
· 1 Year of experience in Banking
· This is a fixed term role with duration of 1 year.
Role Specific Technical Competencies
· Sales experience
· Banking experience
· Expertise in banking products
· Customer experience
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
· The role holder is primarily responsible for the pro-active acquisition of retail clients through customised value propositions and to acquire for corporate employee via Employee Banking (EB) opportunities via business to consumer correspondence. Primarily responsible to acquire Premium banking, Priority banking sign up & Payroll individual clients.
· Candidates will also be required to provide wider range of retail and priority products such as wealth and Insurance to targeted segments. Obtain EB leads opportunities via referrals, networking, cold calls and execute them professionally with internal and external stakeholders..
Key Roles and Responsibilities
· Establish relationship with internal stakeholders, and also external stakeholders corporate to increase referrals.
· Provide a high level of client service by responding timely and accurately to enquiries by corporate Employee Banking (EB) clients and their employees.
· Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking’s events, networking events and roadshows.
· Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows)
· Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.
· Deepen client relationships via timely servicing and products cross sell based on needs based scenarios.
· Able to present professionally
Our Ideal Candidate
· Relevant sales/acquisition experience in retail banking sales with a proven sales track record is preferred.
· Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable.
· Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure.
· Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness.
· Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations.
· Able to articulate, and hold a professional corporate presentation to key stakeholders.
· Team player with initiative and assertiveness.
· Diploma/ Degree Holder
· GCE O / N Level
· 1 Year of experience in Banking
· This is a fixed term role with duration of 1 year.
Role Specific Technical Competencies
· Sales experience
· Banking experience
· Expertise in banking products
· Customer experience
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
· The role holder is primarily responsible for the pro-active acquisition of retail clients through customised value propositions and to acquire for corporate employee via Employee Banking (EB) opportunities via business to consumer correspondence. Primarily responsible to acquire Premium banking, Priority banking sign up & Payroll individual clients.
· Candidates will also be required to provide wider range of retail and priority products such as wealth and Insurance to targeted segments. Obtain EB leads opportunities via referrals, networking, cold calls and execute them professionally with internal and external stakeholders.
Key Roles and Responsibilities
· Establish relationship with internal stakeholders, and also external stakeholders corporate to increase referrals.
· Provide a high level of client service by responding timely and accurately to enquiries by corporate Employee Banking (EB) clients and their employees.
· Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking’s events, networking events and roadshows.
· Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows)
· Keep abreast of market trends and competitor offerings and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.
· Deepen client relationships via timely servicing and products cross sell based on needs based scenarios.
· Able to present professionally
Our Ideal Candidate
· Relevant sales/acquisition experience in retail banking sales with a proven sales track record is preferred.
· Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable.
· Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure.
· Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness.
· Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations.
· Able to articulate and hold a professional corporate presentation to key stakeholders.
· Team player with initiative and assertiveness.
· Diploma/ Degree Holder
· GCE O / N Level
· 1 Year of experience in Banking
· This is a fixed term role with duration of 1 year.
Role Specific Technical Competencies
· Sales experience
· Banking experience
· Expertise in banking products
· Customer experience
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
· The role holder is primarily responsible for the pro-active acquisition of retail clients through customised value propositions and to acquire for corporate employee via Employee Banking (EB) opportunities via business to consumer correspondence. Primarily responsible to acquire Premium banking, Priority banking sign up & Payroll individual clients.
· Candidates will also be required to provide wider range of retail and priority products such as wealth and Insurance to targeted segments. Obtain EB leads opportunities via referrals, networking, cold calls and execute them professionally with internal and external stakeholders.
Key Roles and Responsibilities
· Establish relationship with internal stakeholders, and also external stakeholders corporate to increase referrals.
· Provide a high level of client service by responding timely and accurately to enquiries by corporate Employee Banking (EB) clients and their employees.
· Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking’s events, networking events and roadshows.
· Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows)
· Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.
· Deepen client relationships via timely servicing and products cross sell based on needs based scenarios.
· Able to present professionally
Our Ideal Candidate
· Relevant sales/acquisition experience in retail banking sales with a proven sales track record is preferred.
· Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable.
· Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure.
· Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness.
· Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations.
· Able to articulate and hold a professional corporate presentation to key stakeholders.
· Team player with initiative and assertiveness.
· Diploma/ Degree Holder
· GCE O / N Level
· 1 Year of experience in Banking
· This is a fixed term role with duration of 1 year
Role Specific Technical Competencies
· Sales experience
· Banking experience
· Expertise in banking products
· Customer experience
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
Role Responsibilities
Job Summary
The role will directly support the Chief Financial Officer (CFO), Corporate, Commercial and Institutional Banking and Europe & Americas (CCIB & EA).
Support CFO, CCIB and EA deliverables to key committees.
· Responsible for the preparation of the CFO report for submission to the CCIB Management Team and ensure that the CFO reports are drafted in a timely and accurate manner and capture all the key financial topics for discussion at the relevant committees. This includes reviewing the financial information report and papers, draw out key messages for CFO report. Identify and investigate issues on behalf of CFO.
· Ensure that there is an up to date schedule of deliverables for CCIB Finance.
· Consolidate papers with relevant internal stakeholders which CFO, CCIB & EA is responsible for.
· To liaise with relevant internal stakeholders to complete actions arising from different committees where the CFO, CCIB & EA is either chair or a member.
· Create and develop presentations for internal and external forums.
Manage the CFO office:
· Assist the CFO, CCIB & EA on focusing time on areas that are most critical in terms of delivering business strategy;
· Take ownership of creating an effective communications strategy for the CCIB Finance function (townhall, monthly messages);
· Plan for and ensure that CFO, CCIB & EA is appropriately briefed for all internal and external meetings, including meetings with regulators and investors;
· Manage Finance Management Team and Finance Top Team meetings run by the CFO, CCIB & EA;
· Ensure that CFO, CCIB & EA’s JD and responsibilities are updated as necessary;
· Responsible for the annual review process of the job descriptions of the CFO, CCIB and EA’s direct reports;
· Support the CFO, CCIB & EA in the closure of financial issues by tracking and reporting progress.
General Management
· Be a key contact for the direct reports of the CFO, CCIB & EA.
· Optimise time management for the CFO, CCIB & EA including:
o Identifying individuals for CFO, CCIB & EA to meet;
o Having oversight of CFO, CCIB & EA annual calendar planner ensuring optimal alignment with functional and Group objectives;
o Undertake specific business projects for the CFO, CCIB & EA;
o Set the annual agenda for meetings of CFO, CCIB & EA with direct reports and other key stakeholders, covering key people activities and follow up actions;
o Support execution of the functional strategy and agenda across CCIB Finance function.
Responsibilities
Strategy
· Play an active role within the CCIB Finance Management Team, supporting the CFO, CCIB & EA to deliver business objectives and build team awareness of the business value created.
· Monitor and track progress of deliverables including key initiatives and projects that support the achievement of the strategic agenda.
Business
· Support the CFO, CCIB & EA in all aspects of running the CCIB Finance function.
· Manage agendas, prepare materials and track action items for various meetings including CCIB Finance Management Team, and other related meetings.
· Review materials submitted to the CFO, CCIB & EA and ensure timely follow through.
· Create and deliver reports and presentations, as required.
· Drive alignment and engagement of key stakeholders and their BPMs.
· Take the lead in driving continuous improvement, e.g. identifying and executing ad-hoc improvements to processes.
· Lead by example, building the appropriate culture and values, using effective leadership, coaching and engagement.
· Set appropriate tone and expectations from their team and work in collaboration with relevant stakeholders, including risk and control partners.
· Develop and embed a high performance culture with specific focus on capability, effectiveness and productivity. Support the development of talent to ensure a high-quality succession pipeline at all levels and ongoing development activities that focus on the identified high performing and high potential individuals within the businesses. Focus on inter-region and global talent opportunities and pipelines.
Processes
· Ensure adherence to the Financial Controls Policies, Group Accounting Policies and management recognition principles.
· Ensure that the business complies with capital, regulatory and statutory accounting requirements.
· Ensure that there is a consistency in mappings, product codes, accounting/booking principles across markets.
· The integrity of all financial data, the pro-active financial management of the Bank by the provision of accurate, up-to-date and relevant information in reporting systems.
· The building of Group operating plans, budgets and forecast and enhancing analytics.
· Ensuring compliance to Group standards, regulatory and statutory regulations.
· Maintenance of appropriate financial and project controls from the regional standpoint.
· Initiate change requests necessary to deliver on change requirements.
People & Talent
· Work closely with CCIB Finance function’s HR Business Partner/team to coordinate people agenda across CCIB Finance function.
· Coordinate specific people plan projects/initiatives for CCIB Finance function.
· Lead by example and build the appropriate culture and values according to the Bank’s Priorities / Strategy.
· Promote diversity at all levels.
Risk Management
· Understand the risk and control environment in CFO, CCIB and EA’s area of responsibility, driving rectification, as required.
· Understand and help manage the people-related risk profile of relevant the functions including operational and reputational risk, to Group Standards.
· Ensure CFO, CCIB and EA is briefed on key finance, risk and governance issues.
Governance
· Embed the Group’s values and code of conduct, as it relates to the role remit, to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture.
· Engage with relevant audit report findings across the relevant functions and ensure feedback is acted upon.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
· Corporate Commercial and Institutional Banking (CCIB) Management Team
· Group CFO Management Team
· CFO, CCIB & EA
· CCIB Finance Management Team
· Group FP&A and Investor Relations
Other Responsibilities
· Embed Here for good and Group’s brand and values in CCIB Finance Singapore and Globally. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Our Ideal Candidate
Education
· Academic or Professional Education/Qualifications; i.e. standards required for roles: University Degree in Finance/ Business/ Economics related disciplines
· 8+ years of experience ideally in a financial services sector
Training
· Bank training; i.e. mandatory & developmental - role specific, and regulatory/compliance bank wide & role specific:
o Excellent writing skills, with the ability to succinctly summarise complex issues into half a page of text.
o Ability to influence, negotiate and constructively challenge individuals at a variety of levels.
o Presence and gravitas with the ability to communicate credibly with senior stakeholders.
o Excellent interpersonal skills and multi-cultural awareness and sensitivity.
o Flexible, adaptable with the ability to operate at pace and multi task.
o Direct experience in at least one risk control discipline.
o Ability to take the initiative and a strong desire to learn.
Role Specific Technical Competencies
· Interpersonal Skills
· Writing Skills
· Action Oriented
· Collaborates
· Instils Trust
· Courage
· Customer Focus
· Nimble Learning
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
RESPONSIBILITIES
Strategy
· Day to day business management activities, including the preparation of senior-level presentations to articulate the strategic priorities of the Trade Technology function.
· Design, set up and implement the “operating rhythm” and ways of working with the objective of running business management in a structured, organized, disciplined and smooth manner
· Driving performance and results for Trade TechnologyI, continuously improving business management efficiency by simplifying and standardizing operational processes and procedures and sharing best practices
· Supporting corporate governance, adherence to policies, cost centre management and housekeeping and office administration matters
· Assist with strategic planning including the development and production of strategic plans, management business reviews, performance updates, analysis, and presentation.
Business
· Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions
· Ensure traceability and clear metrics to demonstrate the achievements delivered.
· Identify and implement improvement opportunities within Trade Tech and associated functions.
· Trusted advisor to the business. Work hand in hand with the Business, taking product programs from investment decisions, into design, specification, and solution phases, all the way to operations on the ground and securing support services from other teams. The term “Product” is used here in a generic sense to describe the required capabilities. It includes capabilities that are needed to meet regulatory requirements as well as capabilities for supporting “internal clients”.
· Support respective businesses in the commercialisation of capabilities, monitoring of usage, improving client experience, and collecting defects for future improvements.
· Manage business partner expectations. Ensure delivery to business meeting time, cost and with high quality
Processes
· Support Business Operating Models, Standards, Finance, Risk Controls and compliance with regulations
· Inculcate the Group’s values and code of conduct in the Transaction Banking Technology Team to ensure adherence to the highest standards of ethics and compliance to relevant policies and processes
People & Talent
· Day to day business management activities, including the preparation of senior-level presentations to articulate the strategic priorities of the Trade Technology function.
· Design, set up and implement the “operating rhythm” and ways of working with the objective of running business management in a structured, organized, disciplined and smooth manner
· Driving performance and results for Trade TechnologyI, continuously improving business management efficiency by simplifying and standardizing operational processes and procedures and sharing best practices
· Supporting corporate governance, adherence to policies, cost centre management and housekeeping and office administration matters
· Assist with strategic planning including the development and production of strategic plans, management business reviews, performance updates, analysis, and presentation.
Risk Management
· Day to day business management activities, including the preparation of senior-level presentations to articulate the strategic priorities of the Trade Technology function.
· Design, set up and implement the “operating rhythm” and ways of working with the objective of running business management in a structured, organized, disciplined and smooth manner
· Driving performance and results for Trade TechnologyI, continuously improving business management efficiency by simplifying and standardizing operational processes and procedures and sharing best practices
· Supporting corporate governance, adherence to policies, cost centre management and housekeeping and office administration matters
· Assist with strategic planning including the development and production of strategic plans, management business reviews, performance updates, analysis, and presentation.
Governance
· Familiarise with key policies (on delegated authorities, T&E, G&E, Block Leave, Handbook etc.) and actively managing and review process to ensure policies are adhere to.
· Manage corporate governance matters as required
· Ensure “housekeeping matters” are in order such as completion of mandatory team elearning, trainings, job objectives completed etc.
· Embed the Group’s values and code of conduct in the Cash Technology Team to ensure that adherence with the highest standards of ethics and compliance with relevant policies, processes, and regulations among employee’s form part of the culture.
· Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering regulations and guidelines.
· Awareness and understanding of the regulatory requirements and expectations relevant to the role.
· Partnering with relevant stakeholders, responsible for ensuring that the WoW are followed, and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach.
· Knowledge and understanding of Governance processes, especially on the controls and policies.
· Defines, enhance and drive a transparent service excellence & governance model with clear accountabilities.
· Plan and participate in change governance forums as needed
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead to achieve the outcomes set out in the Bank’s Conduct Principles:
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Internal
· CCIBEA Technology MT
· Trade COOs
· Trade Products
· External
· Regulators (as applicable)
· Relevant industry groups and professional bodies
· Consultancy and recruitment agency relationships
Other Responsibilities
· Embed Here for good and Group’s brand and values in Singapore CCIB TB Trade Technology team Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]
Our Ideal Candidate
· 10+ years of experience in large scale technology program within the banking or financial services industry
· Strong knowledge of Trade and working Capital desired
· Excellence resource and vendor management skill
· Effective communication and stakeholder management skills
Role Specific Technical Competencies
· IT Financial Management and Tracking
· Vendor resourcing strategies
· IT Headcount Management
· Department communication strategies
· People Development strategies and Implementation
· Data Gathering and Reporting
· Information Management
· IT Governance
· IT Standards, Procedures & Policies
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
RESPONSIBILITIES
Strategy
· Coordinate Strategy with MT area and TB, oversee relevant Strategic Initiatives within overall portfolio; Maintain close working relationship with MT member and team, along with Clients/Sales/Coverage Heads, Regional Product Heads, TB COO and T&I as well as functions – Risk, Compliance, Legal; Integrate MT area strategy with partners (e.g., Client coverage strategy, Other CCIB Products (FM)) and with TB areas (e.g., Product <-> TB Implementation, Product <-> Regions/Countries)
Business
· Business Development: Build and progress on significant opportunities within the overall TB portfolio, e.g., B2B marketplaces;
· Identify and develop incremental business development opportunities within Cash, Trade, FX, TB end-to-end
· Develop client segment propositions e.g. for emerging industry sectors (EV, sustainability, Fintechs)
· Assist business in optimizing performance – e.g. optimizing use of capital, reviewing other ROTE improvement levers
Processes
· Business Transformation / Industrialization: Integrate TB methodology across Cash/Trade/FX and client teams, including development of addressable wallet, product offerings, implementations and service propositions, aligned to client tiers;
· Digital: Lead significant streams within TB’s end-to-end digital agenda, and facilitate collaboration across TB and partners (e.g., CCIB, CPBB)
· Processes: Works with relevant end-to-end teams to simplify and improve efficiency while improving client experience and mitigating operational risk
People & Talent
· Responsible for directing and influencing teams to deliver TB priorities including strategy, advising MT head and product leaders (Client Leadership), providing guidance to Group product and regional leads (People Leadership), socializing industry updates and thought leadership perspectives (Thought Leadership)
Risk Management
· Builds deep and comprehensive knowledge of Group and local regulations and industry bodies to stay ahead of regulatory change; take initiative on reputational and ethical matters to provide advice to Group and regional teams
Governance
· Displays exemplary conduct and lives by Group’s Values and Code of Conduct [+ group Code of Conduct/Principles]
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the Strategy and Business Development team to achieve the outcomes set out in the Bank’s Conduct Principles
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
· Head of Strategy and Business Development, TB
· Matrix TB MT Head (e.g., Head of Cash, Head of Trade)
· Region and Country TB leaders
· Group Strategy, Finance, Functional Leaders
Other Responsibilities
· Deliver for good and for Group’s brand and values in Transaction Banking and our network markets
Our Ideal Candidates
· 6 + years of experience in Transaction Banking and/or consulting experience (for FI sector), combination of both will be an advantage
· Good understanding of Product Ownership or Business Development in FI industry
· Has Good communications skills, able to convey messages, concepts, data in a clear and impactful manner (strong written acumen, modelling and power point skills a must)
· Is customer focused, instils trust, collaborates across business areas, teams
· A courageous problem solver and decision maker, drives vision and purpose, action oriented
·
Role Specific Technical Competencies
· Business Analytics
· Business Markets
· Effective Communications
· Influencing through Expertise
· Planning: Tactical, Strategic
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
The Role Responsibilities
The role holder is primarily responsible for the pro-active acquisition of new to bank Priority Sign Ups Sales emphasis will be mainly sourcing for individual customers with Priority Sign Ups potential. Candidates will also be required to provide wider range of retail and priority products such as unsecured cards and Insurance to targeted segments.
· Establish relationship with internal stakeholders within CA, and also external stakeholders (e.g. property agents, brokers, related other external sales agents) to increase referrals for Priority Clients.
· Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking’s events, networking events and roadshows.
· Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows)
· Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition.
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Our Ideal Candidate
· Relevant sales/acquisition experience in banking sales with a proven sales track record is preferred.
· Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable.
· Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure.
· Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness.
· Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations.
· Able to articulate, and hold a professional corporate presentation to key stakeholders.
· Team player with initiative and assertiveness.
· Diploma / Degree holder
· 4 years’ experience in banking
Role Specific Technical Competencies
· Strong self-discipline, independent and driven
· Effective in communication, negotiation and persuasion skills
· Able to conduct sales and marketing calls though both face to face and non-face to face channels
· Sales experience
· Banking experience
· Expertise in banking products
· Customer experience
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
RESPONSIBILITIES
Strategy
· Coordinate Strategy with MT area and TB, oversee relevant Strategic Initiatives within overall portfolio; Maintain close working relationship with MT member and team, along with Clients/Sales/Coverage Heads, Regional Product Heads, TB COO and T&I as well as functions – Risk, Compliance, Legal; Integrate MT area strategy with partners (e.g., Client coverage strategy, Other CCIB Products (FM)) and with TB areas (e.g., Product <-> TB Implementation, Product <-> Regions/Countries)
Business
· Business Development: Build and progress on significant opportunities within the overall TB portfolio, e.g., B2B marketplaces.
· Identify and develop incremental business development opportunities within Cash, Trade, FX, TB end-to-end
· Develop client segment propositions e.g., for emerging industry sectors (EV, sustainability, Fintechs)
· Assist business in optimizing performance – e.g. optimizing use of capital, reviewing other ROTE improvement levers
Processes
· Business Transformation / Industrialization: Integrate TB methodology across Cash/Trade/FX and client teams, including development of addressable wallet, product offerings, implementations and service propositions, aligned to client tiers;
· Digital: Lead significant streams within TB’s end-to-end digital agenda, and facilitate collaboration across TB and partners (e.g., CCIB, CPBB)
· Processes: Works with relevant end-to-end teams to simplify and improve efficiency while improving client experience and mitigating operational risk
People & Talent
· Responsible for directing and influencing teams to deliver TB priorities including strategy, advising MT head and product leaders (Client Leadership), providing guidance to Group product and regional leads (People Leadership), socializing industry updates and thought leadership perspectives (Thought Leadership)
Risk Management
· Builds deep and comprehensive knowledge of Group and local regulations and industry bodies to stay ahead of regulatory change; take initiative on reputational and ethical matters to provide advice to Group and regional teams
Governance
· Displays exemplary conduct and lives by Group’s Values and Code of Conduct [+ group Code of Conduct/Principles]
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Lead the Strategy and Business Development team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
· Head of Strategy and Business Development, TB
· Matrix TB MT Head (e.g., Head of Cash, Head of Trade)
· Region and Country TB leaders
· Group Strategy, Finance, Functional Leaders
Other Responsibilities
· Deliver for good and for Group’s brand and values in Transaction Banking and our network markets
Our Ideal Candidate
· Transaction Banking and/or consulting experience (for FI sector) 8 + years, combination of both will be an advantage
· Good understanding of Product Ownership or Business Development in FI industry
· Has excellent communications skills, able to convey messages, concepts, data in a clear and impactful manner (strong written acumen, modelling and powerpoint skills a must)
· Is customer focused, instils trust, collaborates across business areas, teams
· A courageous problem solver and decision maker, drives vision and purpose, action oriented
· A learner but also help to lead, nurture and build talent
Role Specific Technical Competencies
· Business Markets
· Effective Communications
· Influencing through Expertise
· Planning: Tactical, Strategic
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Official account of Jobstore.
Role Responsibilities
Key responsibilities are:
· Assisting with strategic planning including the development and production of strategic plans, management reviews, performance updates and associated research, analysis, and presentation
· Facilitating and execution of the organisation strategy & change management initiative
· Creating vendor management framework and resourcing strategy
· Review location concentration risk and revise Location strategy taking into account the product market roll out for better client support coverage
· Supporting discussions and decision-making at various forums / committees attended by Cash CIO
· Support Cash CIO in identifying, designing & implementation of continuous improvement opportunities in every aspect of our business – constant adaptation to clients’ changing needs; focus on efficiency and productivity; and ongoing investments in our core capabilities.
· Support Cash CIO to oversee efficient and prioritised delivery of investment portfolio
· Enable our operational capability in a manner than we are constantly listening to our clients, and then continuously testing, enhancing, and personalizing the client experience.
· Support Cash CIO in enabling a culture where operations function leads an adoption focused mindset on optimizing and automating business processes, particularly with the needs of our clients in mind
Strategy
· As a key member of the Management team, drive the implementation and execution of the Operational Excellence agenda in CCIB to deliver an operationally efficient, low-friction organisation.
· Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions.
· Vendor management, accountable for vendor management framework and work closely with strategic vendor in resourcing and upskilling
· Location strategy, determine the concentration risk and create remediation plan working alongside Cash Technology management team.
· Transformation and Change management strategy. Leading overall strategy, planning, and execution of programs of work to support Cash Technology aligned to strategic Agile transformation.
· Determine and ensure optimal cost of delivery of programs.
· Work with the domain teams to ensure processes and controls are suitable to enable building and maintaining sustainable, well-controlled business solutions. Ensure transparency and appropriate escalation of material risks through relevant governance processes.
· Continually evaluating services on Fit for purpose and run streamlined remediation programs with focused outcomes aligned to business and client priorities and risk reduction.
Business
· Establish and maintain a highly engaged working relationship with shared accountability across businesses/functions
· Ensure traceability and clear metrics to demonstrate the achievements delivered.
· Identify and implement improvement opportunities within Cash Tech and associated functions.
· Trusted advisor to the business. Work hand in hand with the Business, taking product programs from investment decisions, into design, specification, and solution phases, all the way to operations on the ground and securing support services from other teams. The term “Product” is used here in a generic sense to describe the required capabilities. It includes capabilities that are needed to meet regulatory requirements as well as capabilities for supporting “internal clients”.
· Support respective businesses in the commercialisation of capabilities, monitoring of usage, improving client experience, and collecting defects for future improvements.
· Manage business partner expectations. Ensure delivery to business meeting time, cost and with high quality
Processes
· Responsible for business delivery aligning to SCB defined technology, Agile principles and project management processes & frameworks and customizing such to specific Transaction Banking needs where required
· Responsible for overall governance of Catch projects & programs that includes financial management, risk management, representation in steering committee reviews and engagement with business for strategy, change management and timely course correction as required
· Support Business Operating Models, Standards, Finance, Risk Controls and compliance with regulations
· Inculcate the Group’s values and code of conduct in the Transaction Banking Technology Team to ensure adherence to the highest standards of ethics and compliance to relevant policies and processes
People & Talent
· Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.
· Employ, engage and retain high quality people such that Transaction Banking Technology is skilled and experienced to deliver its obligations.
· Ensure the provision of ongoing training and development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risks.
· Foster a culture of innovation, transparency and accountability in Transaction Banking technology while promoting a “business-first” mentality at all levels
· Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
· Create a motivational and challenging environment for staff which is conducive to creativity and performance with customer centricity in mind
Risk Management
· Responsible to define robust control and governance framework across Cash to improve proactive execution of our risk and control actions and initiatives.
· Support the CIO in ensuring appropriate articulation of Cash Technology ’s plans and actions for risk governance forums such as NFRC, Cash RRA. Maintain complete visibility of risk rating and impact to technology.
· Liaise with cash technology heads to build a mechanism of analysing the issues and sharing impact assessment.
· Participate in relevant Technology projects and initiatives to bring proactive risk management focus, provide the right client focus by proactively looking at issues impacting client and running remediation programs.
· Performing strategic assessment of the benefits and potential value generation of the IT services right from conception through investment, execution and BAU stage
· Engage consistently with business, technology and operation teams for Cash Technology throughout the whole lifecycle of Tech investments and stay aligned to the overall roadmap and strategy of the bank.
· Proactive in monitoring and seeking regular assurance that the areas of responsibility and teams are performing to an acceptable risk and control standard.
· Work towards the elimination of non-standard processes and systems that contributes to high operational risk.
Governance
· Familiarise with key policies (on delegated authorities, T&E, G&E, Block Leave, Handbook etc.) and actively managing and review process to ensure policies are adhere to.
· Manage corporate governance matters as required
· Ensure “housekeeping matters” are in order such as completion of mandatory team elearning, trainings, job objectives completed etc.
· Embed the Group’s values and code of conduct in the Cash Technology Team to ensure that adherence with the highest standards of ethics and compliance with relevant policies, processes, and regulations among employee’s form part of the culture.
· Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering regulations and guidelines.
· Awareness and understanding of the regulatory requirements and expectations relevant to the role.
· Partnering with relevant stakeholders, responsible for ensuring that the WoW are followed, and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach.
· Knowledge and understanding of Governance processes, especially on the controls and policies.
· Defines, enhance and drive a transparent service excellence & governance model with clear accountabilities.
· Plan and participate in change governance forums as needed
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Internal
· TB MT
· Cash MT
· TB COOs
· CCIB Cash Product Management Heads
· CCIB Tech MT
· Finance
· Human Resources
· TB Corporate Affairs Brand & Marketing
· TB Business Communication partners
External
· Strategic Vendor for resourcing
· Vendor for Infrastructure
· Regulators (as applicable)
· Relevant industry groups and professional bodies
Other Responsibilities
· Embed Here for good and Group’s brand and values in Singapore CCIB TB Cash Technology team Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Our Ideal Candidate
· 15+ years of experience in large scale technology program within the banking or financial services industry
· Strong knowledge of Cash Management desired
· Excellence resource and vendor management skills
· Effective communication and stakeholder management skills
· Education - University degree in Computing Science, Engineer, Business or related field
· Certifications - PMP, Luma Human Centre Design, Agiled
Role Specific Competencies
· Change / Project Management
· Stakeholder Management
· Communication & Presentation Skills
· Operational Risk
· Strategic Thinking
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
· Flexible working options based around home and office locations, with flexible working patterns
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
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