Company Descriptions
Our client is a full-service brand-to-market agency that partners with clients across industries and markets to create fresh and innovative 360-degree marketing campaigns to meet their business goals. In addition to integrated marketing capabilities spanning the entire marketing communications spectrum, we also provide in-house video content and production capabilities. They believe that inclusivity and diversity form the bedrock for the most innovative ideas, designs and solutions.
Job Description
• Lead and oversee the activities of the Business Development and Account Management
departments, expanding and maintaining relationships with strategically important and large clients.
• Develop and implement consumer-based operational strategies to surpass client expectations and achieve excellence in account management.
• Proactively lead the Agency's strategic account planning processes, setting performance
objectives, sales targets, and critical milestones for various periods.
• Assess, clarify, and validate consumer needs regularly, developing solutions that best
address these needs while coordinating the involvement of necessary business personnel.
• Accountable for achieving the department's targets for profitable sales volume and
contributing to the Agency's overall objectives.
• Formulate and oversee the adoption of the departmental vision and values, shaping the
working culture.
• Mentor personnel in the Business Development and Account Management teams, ensuring their constant professional development and readiness for future leadership roles.
• Drive the development of account-specific growth strategies and approaches to solidify the Agency's position as a market leader.
• Build strong, long-lasting relationships with consumers through long-term planning and
understanding of the competitive market.
• Collaborate with various departments to align goals and approaches for the smooth
achievement of key account objectives.
• Conduct research and gather data on consumers, the market, and the competitive
environment to identify areas for improvement in account management.
Requirement
• Master's degree in Sales, Marketing, Customer Relationship Management, Business
Management, or a related field. Equivalent working experience is also acceptable.
• Minimum of 7 years of experience in a key account management position within a fast-paced and highly competitive business environment, with a proven track record of meeting and exceeding sales targets.
• Excellent communication skills, with the ability to convey complex messages clearly and
convincingly to various audiences.
• High proficiency in Microsoft Office (Word, PowerPoint, Excel) for creating engaging
reports and presentations.
• Strong analytical skills, with a passion for consumer/market research and the ability to
extract useful insights for strategy creation.
• Exceptional interpersonal skills, customer orientation, and the ability to manage difficult
consumers and achieve results.
• Outstanding leadership skills, with a commitment to collaboration and the ability to inspire a healthy working culture in the team.