Hotel Receptionist - Genting View Resort
Full-time
Fresh/Entry Level
Genting Highlands, Pahang
11 hours ago
Perks & Benefits of working in Genting Highlands!
Complimentary Hotel Stay
Accomodation provided
Entitlement for allowance (T&C applied)
Other Perks & Benefits to this position!
Empl...
Perks & Benefits of working in Genting Highlands!
- Complimentary Hotel Stay
- Accomodation provided
- Entitlement for allowance (T&C applied)
Other Perks & Benefits to this position!
- Employee equity
- Commission and bonus
- Regular team activities
- Personal leave
- Open culture
- Medical Benefit
- Dental & Optical Benefit
- Health Screening Subsidy
- Gym Membership Subsidy
- Team Building Subsidy
Responsibilities:
- Provide a welcoming and efficient check-in/check-out experience, ensuring high guest satisfaction.
- Collect payments and deposits, maintaining professionalism and cleanliness in the reception area.
- Manage reservations from diverse channels (OTA, Phone, Walk-ins, Website).
- Collaborate with the housekeeping supervisor for optimal room allocation and special arrangements.
- Address guest complaints promptly and professionally.
- Facilitate the collection of guest feedback for continuous improvement.
- Provide detailed information about the hotel, room options, rates, amenities, and activities.
- Conduct night audits and generate management reports.
- Perform ad hoc tasks as required, demonstrating adaptability and a proactive approach to responsibilities.
Requirements:
- Able to work shifts and on public holidays, 6 days a week.
- Team player with a pleasant personality.
- Can communicate well in English and Bahasa Malaysia (verbally).
MLDC Berhad was established in 1964. A long-standing key player in the real estate and hospitality industry, here at MLDC we embrace and implement leading-edge innovation together with the integral value of sustainable living in our works. Having in possession a total landbank of 88 acres, spanning across exemplary districts in Putra Heights, Damansara, Cyberjaya and Genting. Guided by an experienced and visionary team with a unified experience of 30 years in the construction and property development industry, MLDC is dedicated to elevating a reliable brand value continuously that prevails among industry players as well as the community. Apart from creating a corporate environment that flourishes teamwork and personal development, we embrace high competency and continual learning culture. We aim to grow together with our dynamic team for better improvement in self, products and services.
