We’re now looking for a Senior Research Associate to join our Penang Operations Team team.
To become the ‘Person in Charge’ for a project deliverable and be responsible for its successful delivery in terms of research quality and timeliness. Deliver tasks in line with expected quality whilst meeting all Key Performance Indicators for Penang Team.
To help bring these principles to life, Informa Tech is currently seeking a Senior Research Associate based in Penang to…
- Content writing – developing clear, concise, and insightful content
- Scoping research – constantly looking to evolve research to improve quality
- Data assumptions – clear justification of data and logical thinking
KEY RESPONSIBILITIES
The position of Senior Research Associate is one of high responsibility and accountability.
You will be involved in
- Support subject matter experts in creating industry or market analysis
- Primary and secondary research tasks as specified by individual deliverables
- Excel-based templates as specified by each deliverable
- Credible and consistent base data and market shares output
- Outputs that have gone through a thorough cleansing exercise to ensure high quality of delivery to internal stakeholders
- New research ideas/topics presented to the manager
Other key responsibilities include:
Successful, on-time delivery of high-quality, highly relevant, and differentiated research projects that provide essential elements for syndicated research and analysis projects across sectors.
- Successful, on-time execution of research projects that are essential components of consulting engagements, delivered to client specifications and quality expectations.
- Scoping – responsible for scoping out each deliverable that you are the ‘Person in Charge’ for. Including updating relevant documentation and leading kick-off as well as subsequent calls.
- Primary research – conducting interviews with key industry contacts across a spectrum of company types; creating a detailed log of interactions and feedback.
- Secondary research – using a range of secondary sources to support primary research including – the internet, trade journals, in-house research, trade associations, public reports, financial releases, and company press releases.
- Building templates and workbooks – creating Excel-based templates and workbooks for data entry, collation, cleansing, and synthesis.
- Building base data – using primary and secondary research to build credible base data; ensuring sufficient coverage of market players; creating estimates where company reporting is not available; utilizing history; ensuring consistency with related data/markets; logging all assumptions and working in a clear way.
- Working alongside Manager on the continuing evolution and refinement of business/operational processes to optimize quality, timeliness, efficiency, and cost-effectiveness of research execution and delivery. Continuous measurement of key KPIs in each area.
Key Internal Relationships:
- Members of Research sectors, including colleagues in Content Operations for coordination, planning, execution, and support of syndicated research deliverables
- Product Management colleagues across sectors - provide research support for the planning, launch, and execution of impactful, differentiated high-quality research products
- Data team – working together to create DBs and forecast tools to drive research efficiency, consistency, and quality
- Leadership team – proactively communicate new ideas and feedback around process, operations, research, etc. to support continual improvement
- Manager for support, performance, and approvals
SKILLS & EXPERIENCE REQUIRED
- Ability to write content with minimum grammatical, punctuation, and spelling errors
- Comfortable using the phone for outreach and developing relationships
- Excel – solid grasp of Excel for data building, data manipulation, and pivot table creation
- Experience working collaboratively toward a common goal
- Ability to think outside the box in approaching problems to find innovative solutions
- Prioritizing time for completing tasks
- Ability to conduct primary and secondary research