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Overview:
As a Sales & Technical Support Executive specializing in on-site filter replacement for our air purifier business, you will play a pivotal role in supporting both sales and technical functions. In addition to performing filter replacements at customer premises, you will assist the sales team by providing technical product demonstrations to potential customers. This hybrid role requires a unique blend of technical expertise, sales acumen, and customer service skills. The ideal candidate will be adept at engaging with customers, showcasing product features, and delivering exceptional support throughout the sales process.
Key Responsibilities:
1. Sales Support: Collaborate with the sales team to provide technical expertise and support during customer meetings, product demonstrations, and sales presentations.
2. Product Demonstrations: Conduct on-site technical product demonstrations for potential customers, highlighting key features, benefits, and usage scenarios of our air purifier products.
3. Customer Engagement: Interact with customers in a professional and courteous manner while scheduling on-site filter replacement appointments and addressing any inquiries they may have regarding the process.
4. Filter Replacement Services: Travel to customer locations to perform air purifier filter replacements according to the recommended schedule and guidelines provided by the company.
5. Technical Support: Provide on-site technical assistance to customers, including troubleshooting any issues related to the air purifier's operation or performance.
6. Product Knowledge: Demonstrate a thorough understanding of our air purifier products, including their features, functionalities, and maintenance requirements, to effectively guide customers through the filter replacement process.
7. Documentation: Maintain accurate records of filter replacement activities, customer interactions, and any technical issues encountered during on-site visits.
8. Quality Assurance: Ensure that filter replacements are conducted with precision and attention to detail to uphold the quality standards of our products and services.
9. Feedback Collection: Gather feedback from customers regarding their overall satisfaction with the filter replacement service and relay this information to the relevant departments for continuous improvement.
10. Safety Compliance: Adhere to all safety protocols and procedures while performing on-site filter replacements to minimize risks and ensure the well-being of both customers and staff.
11. Inventory Management: Keep track of inventory levels for replacement filters and coordinate with warehouse / logistics team to ensure adequate stock availability for scheduled appointments.
Qualifications:
1. Diploma in Mechanical Engineering (Politeknik),Diploma in Electrical/ Electronic/ Mechatronic or SKM.
2. Proven experience in technical support or field service roles, with hands-on experience in performing maintenance or repair tasks.
3. Strong mechanical aptitude and proficiency in using tools and equipment for filter replacement and troubleshooting tasks.
4. Excellent communication and interpersonal skills, with the ability to effectively engage with customers and address their needs in a professional manner.
5. Detail-oriented mindset with a focus on accuracy and quality in all aspects of work performance.
6. Valid driver's license and clean driving record, with the ability to travel to customer locations as required.
7. Ability to work independently with minimal supervision and prioritize tasks effectively to meet service deadlines and customer expectations.
Perks & Benefits
Established in 1960, began as a family business primarily focusing on delivering top-notch air purification products and well-received related quality products. Through a legacy of generations of excellence, today JAF has become a leading provider of extensive Air Filtration and Air Pollution Control Products & Solutions across the world.
Job Highlights
Job Description
As a Sales Coordinator / Customer Service, you will play a crucial role in assisting our sales team with various tasks related to customer engagement, follow-up, and after-sales support. You will be the liaison between our sales personnel and our valued customers, ensuring a seamless and positive customer experience.
Key Responsibilities:
*Sales Support:
Collaborate with sales representatives to manage and prioritize leads, ensuring efficient follow-up. Maintain accurate records of customer interactions and sales activities using CRM software. Prepare and process sales orders, and invoices as needed.
*After-Sales Support:
Proactively reach out to customers after a sale to ensure their satisfaction and address any concerns or issues. Assist with product returns, replacements, and warranty claims, resolving customer concerns efficiently.
*Documentation and Reporting:
Maintain organized and up-to-date customer and sales records. Generate reports and analyze sales data to identify trends and opportunities for improvement.
*Team Collaboration:
Collaborate closely with the sales team to provide them with the necessary support and information. Work in tandem with other departments such as marketing and product development to ensure a unified customer experience.
Additional Information
Career Level: Junior Executive
Qualification: Higher Secondary/STPM/'A' Level/Pre-U
Perks & Benefits
We are EUPFIN, the leader of fleet management in Taiwan with presence in Southeastern Asia. We had built our own brand EUP, and have dedicated ourselves in providing solutions to increase fleet efficiency for nearly 20 years. Up to now, we keep more than 100,000 vehicles connected each day. With the IoT platform integrated with vehicle and driving data, we assist business to gain visibility, efficiency, and safety across their fleets and operations. We hold ”Fast service and lifetime warranty” as our strong belief and commitment to our customers, ensuring best service and in time support are provided when in need. We hope, with the innovative system and solution, we can be the driving force to your business growth.
概述:
作為專門負責空氣清淨機業務現場過濾器更換的銷售和技術支援主管,您將在支援銷售和技術職能方面發揮關鍵作用。除了在客戶場所更換過濾器之外,您還將透過向潛在客戶提供技術產品演示來協助銷售團隊。這種混合角色需要技術專業知識、銷售頭腦和客戶服務技能的獨特組合。理想的候選人將善於與客戶互動、展示產品功能並在整個銷售過程中提供卓越的支援。
主要責任:
1. 銷售支援:與銷售團隊合作,在客戶會議、產品演示和銷售演示期間提供技術專業知識和支援。
2. 產品展示:為潛在客戶進行現場技術產品展示,重點介紹空氣清淨機產品的主要特點、優點和使用場景。
3. 客戶參與:以專業和禮貌的方式與客戶互動,同時安排現場過濾器更換預約並解決他們可能對此過程提出的任何問題。
4. 過濾器更換服務:根據公司提供的建議時間表和指南前往客戶所在地進行空氣清淨機過濾器更換。
5. 技術支援:為客戶提供現場技術協助,包括解決與空氣清淨機操作或性能相關的任何問題。
6. 產品知識:充分了解我們的空氣清淨機產品,包括其特性、功能和維護要求,以有效引導客戶完成過濾器更換流程。
7. 文件:保留過濾器更換活動、客戶互動以及現場訪問期間遇到的任何技術問題的準確記錄。
8. 品質保證:確保過濾器更換精確且注重細節,以維護我們產品和服務的品質標準。
9. 回饋收集:收集客戶對過濾器更換服務整體滿意度的回饋,並將此資訊轉發給相關部門以進行持續改進。
10. 安全合規性:在進行現場過濾器更換時遵守所有安全協議和程序,以最大程度地降低風險並確保客戶和員工的福祉。
11. 庫存管理:追蹤更換過濾器的庫存水平,並與倉庫/物流團隊協調,確保有足夠的庫存用於預定的預約。
資格:
1. 需要文憑或同等資格;任何工程領域的技術認證或培訓。
2. 擁有豐富的技術支援或現場服務經驗,以及執行維護或維修任務的實務經驗。
3. 較強的機械能力,能夠熟練使用工具和設備進行過濾器更換和故障排除任務。
4. 優秀的溝通和人際交往能力,能夠有效地與客戶互動並以專業的方式滿足他們的需求。
5. 注重細節的心態,注重工作績效各方面的準確性與品質。
6. 擁有有效駕駛執照和良好的駕駛記錄,能夠根據要求前往客戶所在地。
7. 能夠在最少的監督下獨立工作,並有效地確定任務的優先順序,以滿足服務期限和客戶期望。
津貼和福利
Established in 1960, began as a family business primarily focusing on delivering top-notch air purification products and well-received related quality products. Through a legacy of generations of excellence, today JAF has become a leading provider of extensive Air Filtration and Air Pollution Control Products & Solutions across the world.
Job Highlights
Job Description
As a Sales Coordinator / Customer Service, you will play a crucial role in assisting our sales team with various tasks related to customer engagement, follow-up, and after-sales support. You will be the liaison between our sales personnel and our valued customers, ensuring a seamless and positive customer experience.
Key Responsibilities:
*Sales Support:
Collaborate with sales representatives to manage and prioritize leads, ensuring efficient follow-up. Maintain accurate records of customer interactions and sales activities using CRM software. Prepare and process sales orders, and invoices as needed.
*After-Sales Support:
Proactively reach out to customers after a sale to ensure their satisfaction and address any concerns or issues. Assist with product returns, replacements, and warranty claims, resolving customer concerns efficiently.
*Documentation and Reporting:
Maintain organized and up-to-date customer and sales records. Generate reports and analyze sales data to identify trends and opportunities for improvement.
*Team Collaboration:
Collaborate closely with the sales team to provide them with the necessary support and information. Work in tandem with other departments such as marketing and product development to ensure a unified customer experience.
Additional Information
Career Level: Junior Executive
Qualification: Higher Secondary/STPM/'A' Level/Pre-U
Perks & Benefits
We are EUPFIN, the leader of fleet management in Taiwan with presence in Southeastern Asia. We had built our own brand EUP, and have dedicated ourselves in providing solutions to increase fleet efficiency for nearly 20 years. Up to now, we keep more than 100,000 vehicles connected each day. With the IoT platform integrated with vehicle and driving data, we assist business to gain visibility, efficiency, and safety across their fleets and operations. We hold ”Fast service and lifetime warranty” as our strong belief and commitment to our customers, ensuring best service and in time support are provided when in need. We hope, with the innovative system and solution, we can be the driving force to your business growth.
We are looking for a person that is interested in teamwork to maintain, strengthen and broaden customer-relations in a professional business environment, able to focus attention on the technical introduction of our specialized range of products and provide after sales service where required.
Interested candidates are invited to write-in or email the application stating
comprehensive details of qualification, expected salary, contact telephone number.
KEVON SDN BHD (656721-T)
No. 7, Jalan TP 7, UEP Industrial Park,
40400 Shah Alam, Selangor Darul Ehsan
Tel : 03 5191 8989
Email : howard@gladron.com
Website : www.ritamix-global.com
Perks & Benefits
Kevon Sdn Bhd is a company active in the importation and distribution of food and nutraceuticals ingredients used in the meat and fish procession, flour milling, beverage, sauces, confectionery industry and Nutrition Supplement. To ensure the further expansion of our activities in Malaysia, Singapore, Indonesia and Brunei, we are seeking qualified individual for below position.
工作職責:
工作要求:
津貼和福利:
OILTEK is the leading and the first process vegetables oil EPCC (Engineering, Procurement, Construction & Commissioning) company in Malaysia since 1980, specialized in a full diversity of industry solutions in edible oil, non-edible oil and renewable energy.
With its 41 years of market-leading position, Oiltek has successfully designed, built and supplied to more than a thousand plants operating in 33 countries across 6 continents worldwide in Asia, South East Asia, Middle East, Africa, Central America and Latin America.
The excellent testimony of our highly professional, cost-effective, durable and efficient design with reliable support services covered in the global marketplace has ensured our ubiquitous support at all times.
Since 2000, we are also the processing commercialization and licensee of Malaysia Palm Oil Board the world's largest research institutions of Palm Oil.
Our latest flagship plants included the Patented Hybrid Crystallizer; Multiple Product Stream, Low Colour and 3-MCPD & GE Compliant Physical Refining Plant; Multi-Feedstock Biodiesel Plant; Nutrient Extraction Plant; and etc.
Our worldwide Sales & Support representative are present in Bangladesh, Honduras, Indonesia, Myanmar, Pakistan, Singapore, Thailand, Venezuela, Colombia and China.
Job Responsibilities:
Job Requirements:
Perks & Benefits:
OILTEK is the leading and the first process vegetables oil EPCC (Engineering, Procurement, Construction & Commissioning) company in Malaysia since 1980, specialized in a full diversity of industry solutions in edible oil, non-edible oil and renewable energy.
With its 41 years of market-leading position, Oiltek has successfully designed, built and supplied to more than a thousand plants operating in 33 countries across 6 continents worldwide in Asia, South East Asia, Middle East, Africa, Central America and Latin America.
The excellent testimony of our highly professional, cost-effective, durable and efficient design with reliable support services covered in the global marketplace has ensured our ubiquitous support at all times.
Since 2000, we are also the processing commercialization and licensee of Malaysia Palm Oil Board the world's largest research institutions of Palm Oil.
Our latest flagship plants included the Patented Hybrid Crystallizer; Multiple Product Stream, Low Colour and 3-MCPD & GE Compliant Physical Refining Plant; Multi-Feedstock Biodiesel Plant; Nutrient Extraction Plant; and etc.
Our worldwide Sales & Support representative are present in Bangladesh, Honduras, Indonesia, Myanmar, Pakistan, Singapore, Thailand, Venezuela, Colombia and China.
Job Responsibilities:
Job Requirements:
Perks & Benefits:
OILTEK is the leading and the first process vegetables oil EPCC (Engineering, Procurement, Construction & Commissioning) company in Malaysia since 1980, specialized in a full diversity of industry solutions in edible oil, non-edible oil and renewable energy.
With its 41 years of market-leading position, Oiltek has successfully designed, built and supplied to more than a thousand plants operating in 33 countries across 6 continents worldwide in Asia, South East Asia, Middle East, Africa, Central America and Latin America.
The excellent testimony of our highly professional, cost-effective, durable and efficient design with reliable support services covered in the global marketplace has ensured our ubiquitous support at all times.
Since 2000, we are also the processing commercialization and licensee of Malaysia Palm Oil Board the world's largest research institutions of Palm Oil.
Our latest flagship plants included the Patented Hybrid Crystallizer; Multiple Product Stream, Low Colour and 3-MCPD & GE Compliant Physical Refining Plant; Multi-Feedstock Biodiesel Plant; Nutrient Extraction Plant; and etc.
Our worldwide Sales & Support representative are present in Bangladesh, Honduras, Indonesia, Myanmar, Pakistan, Singapore, Thailand, Venezuela, Colombia and China.
Job Responsibilities:
Job Requirements:
Perks & Benefits:
OILTEK is the leading and the first process vegetables oil EPCC (Engineering, Procurement, Construction & Commissioning) company in Malaysia since 1980, specialized in a full diversity of industry solutions in edible oil, non-edible oil and renewable energy.
With its 41 years of market-leading position, Oiltek has successfully designed, built and supplied to more than a thousand plants operating in 33 countries across 6 continents worldwide in Asia, South East Asia, Middle East, Africa, Central America and Latin America.
The excellent testimony of our highly professional, cost-effective, durable and efficient design with reliable support services covered in the global marketplace has ensured our ubiquitous support at all times.
Since 2000, we are also the processing commercialization and licensee of Malaysia Palm Oil Board the world's largest research institutions of Palm Oil.
Our latest flagship plants included the Patented Hybrid Crystallizer; Multiple Product Stream, Low Colour and 3-MCPD & GE Compliant Physical Refining Plant; Multi-Feedstock Biodiesel Plant; Nutrient Extraction Plant; and etc.
Our worldwide Sales & Support representative are present in Bangladesh, Honduras, Indonesia, Myanmar, Pakistan, Singapore, Thailand, Venezuela, Colombia and China.
System Audit:
Inspect plant to review the current cleaning performance.
Examine the hardware system and observe the current cleaning methodologies.
Use different process tools to evaluate the cleaning cost and utility consumptions like water, steam, and effluent.
System Improvement Recommendation:
Generate report for:
* suggested design changes to improve cleaning performances
* suggest chemical / cleaning methodology changes
* evaluate and indicate probable utility savings
* calculate and compare the current against proposed cleaning costs
Conduct trial:
Carry out trials to deliver agreed results
Demonstrate and document the improvement in cleaning performances and efficiency
Generate SOP for regular operation
Identify new Business opportunity:
Identify cleaning needs for customer and generate opportunity
Map the clients process and probable opportunity
Performance evaluation:
Conduct indepent periodic visits to evaluate the cleaning performance for plant where Diversey regime is on,
Generate report carrying the deviations and the recommendations.
Application Specialist to support the business development of all sectors of F&BOfficial account of Jobstore.
PRIMARY RESPONSIBILITIES
REPORTING LINE
Senior LMS Engagement Manager
SPECIFIC RESPONSIBILITIES
Official account of Jobstore.
We are Pixl8 Group; a technology company providing the best digital solutions, for people-based businesses.
Specialising in the integration of highly personalised tech, our suite of products and services give businesses fully-customisable and off-the-shelf solutions, they control. Our clients include the Federation of Small Businesses, National Union of Journalists, The Institute of Structural Engineers and The Bar Council.
Since 2001 we’ve worked with hundreds of organisations to build integrated websites, CRMs, bespoke software and have now consolidated our expertise into flourishing products such as ReadyMembership (https://www.readymembership.com) and EventFolio, based on our open-source Preside Platform (https://preside.org).
Operating globally, Pixl8 Group Ltd is seeking a Software QA Engineer to join our team.
Pixl8 has a team of over 60 specialists in digital development, design, marketing strategy and project management. We are passionate about our work and looking for a Software QA Engineer to develop and execute exploratory and automated tests to ensure product and bespoke client project quality.
Ideally, you will be familiar with a range of technologies including CMS, CRM, payments, accounting, event booking, email marketing and communities.
As Software QA Engineer you will play an important part in our company’s product and client project development process. You will be responsible for conducting tests before product and project releases to ensure software runs smoothly and meets client needs, whilst working to a budget.
You will work in collaboration with Delivery and Technical Services teams to ensure that products and client projects are adequately tested to a high standard and compliant with the original scope/requirements. You will take ownership of each project task assigned to you and ensure quality and consistency throughout the project life cycle. For this, you will need to be highly proactive with a meticulous eye for detail.
If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.
We are always keen to hear from applicants that would be interested in working hybrid, flexible hours.
You'll carry out your role in accordance with the requirements of ISO/IEC 27001 as reflected in the Company's policies and procedures and the ISO/IEC 27001 organisational structure charts.
Official account of Jobstore.
Official account of Jobstore.